Vet Nurses and other support staff
Veterinary Receptionist and Client Services Roles
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 20th January)
Part-time or Casual Surgical Administration Position
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
WAVES is home to numerous referral services, including Surgery, Emergency and Critical Care, Internal Medicine, Dermatology, Dentistry, Cardiology, Anaesthesia and Diagnostic Imaging.
Our surgical team consists of three surgical specialist, one surgical resident, two surgical interns, two dedicated surgery administrators, surgery nurse manager and a large team of highly trained surgical nurses.
Is customer service your passion and are you looking to be part of a dedicated, passionate and highly skilled team all striving to provide the best surgical service and patient care to the pets of Perth and regional WA?
Responsibilities:
- Providing a quality supportive reception service to all surgery department enquiries either from referring vets or patient’s owners
- Handling all bookings including consults, rechecks, workups and surgeries.
- Supporting surgeons ensuring all referral letters are sent out to our referring vets in a timely manner.
- Following up on patient’s post-surgery
- Organising paperwork required for patients being admitted.
Qualifications:
- Cert 4 in Veterinary Nursing
- Experience in a veterinary administration role.
- Exhibit excellent communication and interpersonal skills with a genuine passion for animal care
- Trustworthy and self-motivated.
Please email current CV with cover letter outlining your previous veterinary practice experience and how you can incorporate that in our team to wavets@bigpond.com
Beecroft Vet, Northern Sydney Region (posted 20th January)
Full time or Part time Receptionist
Beecroft Vet is looking for an awesome receptionist to join our amazing, friendly and energetic team.
Who is Beecroft Vet?
Beecroft Vet is a family owned and run vet clinic. We have a friendly, fun and caring work environment; with a great client base that are loyal, friendly and grateful for any help.
Beecroft Vet is a state of the art, brand new purpose built clinic; located opposite Beecroft train station and bus stops. There is also plenty of surrounding all day parking.
Please click here to see photos!
While experience in a veterinary clinic would be advantageous, it is not essential. In this role, you will be shadowing our current receptionist and learning on the job. We are a modern and completely paperless clinic with EZYVET as our practice software. Being completely paperless means receipts, vaccination certificates, reminders etc are all automated.
What’s in it for you?
- A generous remuneration package, well above the award based on experience.
- You will receive support and mentoring as required from our current receptionist.
- No public holiday work.
- Fixed office hours.
The successful applicant will be able to work well in a busy team, be friendly with excellent communication skills and have a professional and caring work ethic. They will be required to answer phones, book appointments, admit some patients for surgeries, check/respond to emails and accept payments.
If you’re interested, we’d love to hear from you. Please send your CV to staff@beecroftvet.com.au and we’ll be in touch.
For more information, see www.beecroftvet.com.au and 
WestVETS Animal Hospital Anstead, Brisbane West QLD (posted 15th January) Receptionist
Full Time (Part Time / job share may be considered)
WestVETS Animal Hospital (Anstead) is a small animal and equine practice, based in the Western Suburbs of Brisbane, 15 kms from the CBD. We practice a high standard of medicine and surgery in our well-equipped, modern and very busy practice.
A fantastic opportunity has arisen for an enthusiastic, hardworking and experienced Receptionist to join our vibrant and fast paced small animal and equine referral hospital in Anstead.
The successful applicant must display excellent customer service and receptionist skills, have excellent written and verbal communication, possess the ability to problem solve, use initiative and prioritise work, be computer and technology literate (prior knowledge of veterinary computer operating systems (eg. Vision) will be highly regarded), preferably understand veterinary terminology, possess the ability to manage tight deadlines, be well presented and can work both unsupervised and within our amazing team. Prior experience in a veterinary receptionist role is essential and equine knowledge would also be considered advantageous. A love of all animals great and small is also a must as this position understandably requires compassion and empathy in dealing with difficult and sometimes confronting situations.
This position is for shifts Mon-Fri with the possibility of every second Saturday (i.e. a 9-day fortnight could be considered).
Specific duties include but are not limited to:
- Handling and directing client enquiries via telephone, email and in person
- Booking detailed appointments in a very busy schedule
- Providing excellent customer service
- Communicating clearly and effectively with clients and vets
- Processing payments via cash, Eftpos, VetPay and Zippay
- Administrative duties including updating of database
- Front of house duties including maintaining a clean and presentable reception area
- Maintaining and updating client and patient records when required
- Delivering a high level of professionalism, discretion and attention to detail
Please note that this is a receptionist position and only a person with experience will be considered.
To apply, please provide a written expression of interest detailing your relevant experiences and the personal and professional attributes you would offer to this role, as well as a copy of your current CV. Referees/references are essential. Telephone applications will not be accepted.
Applications are to be directed to the Practice Manager via email to:
Sarah Drane
sarahd@westvets.com.au
WestVETS Animal Hospitals
540 Mt Crosby Rd
Anstead QLD 4070
The Ark Veterinary Hospital Lindfield, Sydney's Upper North Shore, NSW (posted 10th January) Receptionist
Experienced Veterinary Reception with Compassion and Commitment
We are a dynamic team that thrive on going above and beyond to keep pets healthy and owners educated and happy. Our team are energetic, friendly and motivated team players (we even enjoy each other's company socially!).
Our independent hospital prides itself on long-term relationships with our clients and their pets. Our emphasis on compassion, empathy and teamwork, are the values we stand by to deliver gold standard of care to all our patients. We were the winners of the Local Business Awards in 2023 for Outstanding Pet Care in our region and listed as Finalists in 2024.
“We are dedicated to caring gently for your pet with expertise and kindness”
The ideal candidate will:
- Be able to work well under pressure and juggle multiple clients and phone calls
- Possess excellent customer service skills and a willingness to further them
- Have prior reception experience (ideally in a customer-facing role)
- Have a caring and empathetic nature with the capacity to deal with all types of clients and situations
- Have a strong interest in the Veterinary and animal care industry
What we can offer you:
- A fast-paced and supportive working environment
- Dedication to your career development through ongoing training and continuing education
- Competitive wages and employee perks
- No after hours, Sundays or public holiday shifts
- Convenient location with easy access to public transport
- Will consider Full or Part-Time Employment for the right candidate
- Immediate Start!
This role is ideal for:
Someone looking to start their career in the animal care industry, either while they are studying their Certificate II or with the intention to enrol and progress towards Certificate IV
OR
An experienced Veterinary Receptionist or Vet Nurse looking to focus on customer service and building long-lasting relationships.
We'd love to hear from you if you have any questions about the role, or if you're already convinced you're the person we are looking for, please send your resume and cover letter to Annie at operations@arkvets.com.au
Animal Welfare League Qld Ipswich Community Vet Clinic, West Ipswich, QLD (posted 9th January) Client Manager
Client Manager
Job No: AWLQ245
Location: Ipswich
Love Animals? Bring Your Passion to AWLQ!
Make a Difference Every Day
Are you looking for a career where you can combine your love for animals with your leadership and customer service skills? At AWLQ, we’re committed to creating brighter futures for animals in need and keeping pets and people together. By joining us, you'll be part of a team dedicated to lifesaving work that truly makes an impact.
About the Role
We’re seeking a Client Manager to join our fast-paced Ipswich Community Vet Clinic on a full-time basis.
What You’ll Do Each Day
- Lead and support the reception team (4+ team members) to provide exceptional customer service.
- Coordinate client bookings, admissions, and discharges to ensure smooth clinic operations.
- Communicate effectively with other departments and share relevant information.
- Build strong client relationships through regular communication and support.
- Review and approve veterinarian recommendations for financial assistance per policy.
- Report on daily activities and suggest ways to improve processes.
What You’ll Need to Succeed
- 4+ years’ experience in a similar client management or leadership role.
- Strong computer literacy, attention to detail, and proven ability to organise and prioritise effectively.
- Exceptional emotional intelligence and interpersonal skills to manage client escalations.
- Excellent problem-solving skills and ability to recommend process improvements.
- A positive, flexible, and versatile approach to work.
- Proven ability to build rapport with clients and team members.
Why Join AWLQ?
At AWLQ, you're not just taking a job – you're joining a team that is creating brighter futures for animals in need. Here’s why our team loves working with us:
- Competitive pay and benefits, including retail and vet clinic discounts.
- Access to an independent Employee Assistance Program to support your wellbeing.
- Opportunities to develop your skills and grow your career in animal welfare.
- A supportive and inclusive workplace where your efforts are recognised and valued.
Who We Are
As Queensland’s voice for animal care, we prioritize the well-being of every animal entrusted to us. Founded in 1959, the Animal Welfare League of Queensland (AWLQ) is a donor-supported, not-for-profit charity committed to animal welfare. Through our programs, we reunite lost pets with their families, find loving homes, and rehabilitate animals in need.
Beyond our shelters, we offer vital support and resources to help pets and their people stay together in times of crisis. Compassion and dedication drive everything we do, leaving a lasting impact across Queensland.
Equity, Diversity and Inclusion
We’re proud to foster a workplace where everyone feels seen, heard, and valued. No matter your background or experience, you're welcome here, and we believe your unique perspective will make our team stronger.
How to Apply
Excited to join our team? Click here to apply and submit your resume and a short cover letter.
If you’re ready to lead a passionate team and make a real difference in the lives of animals and their families, we’d love to hear from you!
Animal Welfare League Brisbane Vet Clinic, City of Logan QLD (posted 9th January) Receptionist
Veterinary Receptionist
Job No: AWLQ243 Location: Daisy Hill - Brisbane
Love animals? Bring Your Passion to AWLQ!
Make a difference Every Day
Are you looking for a job where you can combine your love for animals with exceptional customer service? At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together. By joining us, you'll be part of a team dedicated to lifesaving work that truly makes an impact.
About the role
Are you ready to combine your love for animals with your people skills? We're looking for a Veterinary Receptionist to join our fast-paced, state-of-the-art Brisbane Community Vet Clinic on a part-time basis.
This is more than just a reception job – it’s an opportunity to make a direct impact on animal welfare while working with a team of passionate and highly skilled professionals.
What You'll Do Each Day
- Be the first point of contact for clients, offering exceptional face-to-face and phone support.
- Manage bookings, admissions, and discharges with care and efficiency.
- Maintain a welcoming reception area and keep merchandise displays tidy and appealing.
- Handle invoices, documentation, and end-of-day register reconciliation.
- Support the veterinary team in delivering compassionate care to animals and their families.
What You'll Need to Succeed
- 2+ years of experience in reception or administrative roles, with a focus on high-volume, fast-paced environments.
- Intermediate skills in Microsoft Office Suite and IT systems.
- Excellent communication skills, a passion for animals, and strong attention to detail in a team setting.
- A current Driver’s License.
Why Join AWLQ?
At AWLQ, you're not just taking a job - you're joining a team that is creating brighter futures for animals in need. Here is why our team loves working for us:
- Competitive pay and exclusive benefits, including retail and vet clinic discounts.
- Access to an independent Employee Assistance Program to support your wellbeing.
- A chance to grow your skills and make a lasting impact in the animal welfare field.
- A supportive, inclusive workplace where your efforts are recognized and valued.
Who We Are
As Queensland’s voice for animal care, we prioritize the well-being of every animal entrusted to us. Founded in 1959, the Animal Welfare League of Queensland (AWLQ) is a donor-supported, not-for-profit charity committed to animal welfare. Through our programs, we reunite lost pets with their families, find loving homes, and rehabilitate animals in need.
Beyond our shelters, we offer vital support and resources to help pets and their people stay together in times of crisis. Compassion and dedication drive everything we do, leaving a lasting impact across Queensland.
Equity, Diversity and Inclusion
We're proud to foster a workplace where everyone feels seen, heard, and valued. No matter your background or experience, you're welcome here, and we believe your unique perspective will make our team stronger.
How To Apply
Excited to join our team? Click on Apply and submit your resume and a short cover letter.
We can't wait to hear from you!
Marlin Coast Veterinary Hospital, Trinity Beach, Cairns QLD (posted 3rd January) Receptionist
Receptionist
Marlin Coast Veterinary Hospital is seeking an experienced and outgoing Receptionist to work a variety of shifts on our busy reception desk (which will include day, evening and some weekend shifts). Join our awesome team!
The role
This role is primarily responsible for providing excellent customer service, including:
- Handling client enquiries professionally in person, by email and over the phone
- Managing the day-to-day appointment schedule
- Processing payments & balancing end of day takings
- Administration support to our team of specialists, Veterinarians and Nurses
- Product sales and client education
- A permanent full-time role with variety
- Monday to Friday, 10 hour shifts within the hours of 7.00 am – 7.30 pm (4 shifts per week)
- Some Saturday work required (estimated 1 in 4)
- Industry specific training will also be provided
The ideal candidate will be someone who is:
- Committed to providing the highest standard of care to our patients, customers and staff
- Mature with the ability to remain professional while dealing with a diverse clientele and a range of animals entering the clinic
- Able and willing to work with a sense of urgency at times & effectively multi-task
- Has an enthusiastic and positive approach to their work and the team
- Intermediate computer skills with the ability to pick up a new client booking system.
- Possibly have worked as a Veterinary Nurse or Human Nurse in the past and have demonstrated triage skills (although please note that this role does not contain any nursing responsibilities and is not likely to lead to a Veterinary Nursing position).
If you have any questions or would like to submit your application please contact:
Jenna Marangone
Practice Manager
(07) 4057 6033
management@mcvet.com.au
Belconnen Veterinary Centre & Gundaroo Veterinary Centre, NW & NE Canberra, ACT (posted 18th December) Receptionist
Permanent Part-Time Receptionist
Belconnen and Gundaroo Veterinary Centre
About Us
Belconnen Veterinary Centre stands out for its entrepreneurial vision, offering the most complete structure of clinical, surgical and diagnostic imaging services (Ultrasound, X-ray, CT, and endoscopy), led by a dedicated team, with excellent technical training and driven by passion for pets. Our sister clinic - Gundaroo Veterinary Centre, is a small but highly skilled team of vets and nurses all with a love for animals.
The Opportunity:
As the first point of contact for our clients, the Receptionist plays a crucial role in ensuring a welcoming and efficient experience for both our clients and their pets. Based in Belconnen Veterinary Centre and our sister clinic – Gundaroo Veterinary Centre. You will be responsible for managing front-desk operations, handling client communications, and providing support to our veterinary team.
Key Responsibilities:
- Greet clients and their pets with warmth and professionalism.
- Answer phone calls, emails, and inquiries, providing accurate information and scheduling appointments.
- Manage patient records, ensuring they are up-to-date and accurately maintained.
- Process payments, handle transactions, and manage invoicing.
- Assist with managing the clinic’s appointment schedule and coordinating with veterinary staff.
- Provide administrative support, including filing, data entry, and maintaining inventory of office supplies.
- Ensure the reception area is clean, organized, and welcoming.
Qualifications:
- Previous veterinary nursing experience or experience in a veterinary receptionist role is essential.
- EzyVet experience (preferred, not essential).
- Ability to travel between clinics as needed.
- Excellent communication and interpersonal skills, with a strong ability to provide exceptional customer service.
- Ability to handle multiple tasks and remain calm under pressure.
- A genuine love for animals and a compassionate attitude towards pet owners.
- Strong organisational and time-management skills with attention to detail.
What we can offer:
- Comprehensive induction and onboarding to assist you to transition into our team, with continual training and development opportunities.
- We are proud to be a Great Place to Work – Certified!
- Novated vehicle leasing options.
- Know that you are making a highly valuable contribution by caring for and achieving effective outcomes for our patients, clients, and the wider community.
- Alongside paid Parental Leave we offer Paid Purrental Leave – because we love our fur babies.
- VC Learning Academy - online learning portal
- Personal Wellness – Access to our Employee Assistance Program (EAP)
For further information, please reach out to our careers team at: careers@vetscentral.com.au
Pets Health - Hilton Vet Centre, Inner Western Adelaide, SA (posted 17th December) Client Relationship Officer/Receptionist
Client Relationship Officer / Receptionist – Hilton Vet Centre
Be the Heart of Our Clinic. Support Pets. Connect with People.
At Hilton Vet Centre, we’re more than just a veterinary clinic — we’re a caring hub for pets and their families. If you’re a friendly, organised, and compassionate professional who loves connecting with people and creating positive experiences, we want you to join our team as a Client Relationship Officer/Receptionist!
What We Offer You:
- Part-time flexibility: 24-30 hours per week to suit your lifestyle.
- Work-life balance: No late nights or weekend work.
- Supportive environment: Be part of a team that values you and celebrates your role.
- Competitive pay: Based on your experience and skills.
- Growth opportunities Continuous team development to help you learn and grow.
Why You’ll Love Working With Us:
A Positive, Supportive Team
At Hilton Vet Centre, you’re not just a receptionist—you’re a vital part of the team. We value your voice, your contributions, and the connections you build with our clients and their pets.
Work-Life Balance That Works
Enjoy predictable shifts with no late nights, no weekends, and no on-call work. Your time matters—both inside and outside of work.
Ongoing Development
We believe in growing together. As part of our team, you’ll take part in the Lincoln Emerging Leaders Program, helping you expand your skills, learn new things, and thrive in your role.
Exciting Growth Ahead
Our newly renovated Hilton clinic offers a fresh, spacious, and organised environment with room to grow. Be a part of this exciting chapter as we shape the future together!
What Your Day Looks Like:
- Welcoming clients and creating a warm, positive first impression.
- Managing the flow of clients throughout the centre to ensure smooth and efficient operations.
- Maintaining and coordinating the booking schedule with attention to detail.
- Supporting the veterinary team with administrative tasks and daily operations.
- Answering inquiries—whether over the phone, in person, or via email—with professionalism and empathy.
- Ensuring pets and their families feel valued, heard, and supported every visit.
Are You the Right Fit?
We’re looking for someone with:
- A friendly, approachable nature and excellent communication skills.
- Strong organisational abilities and attention to detail.
- A passion for animals and providing exceptional customer care.
- Initiative and sound problem-solving skills to adapt to a busy and dynamic environment.
- Previous experience in reception, customer service, or administrative roles (vet clinic experience is a bonus but not essential).
- A positive attitude and the ability to work collaboratively with our close-knit team.
Ready to Join us?
If you’re looking for a meaningful role where you’ll build relationships, support pet families, and make a difference every day, we’d love to hear from you!
To apply, send your resume and a cover letter to Monique at hvc@petshealth.com.au. For more information, feel free to contact Monique at 8381 2300.
We can’t wait to welcome you to the Hilton Vet Centre family! Learn more about us at www.petshealth.com.au.
At Hilton Vet Centre, we’re creating happier pets, healthier families, and a welcoming environment — every day.
Melbourne Animal Specialist Hospital (MASH), Ringwood, Eastern Melbourne, VIC (posted 13th December) Receptionist
Join Our Dedicated Team at Melbourne Animal Specialist Hospital (MASH)
Are you passionate about supporting clinical teams from the frontline in animal care? 📞💻🩺
Melbourne Animal Specialist Hospital (MASH) is looking for an enthusiastic Client Services Representative to join our state-of-the-art facility in Ringwood. In this role, you’ll be a vital part of our Referral Surgical and 24/7 Emergency clinical teams, by providing exceptional customer service to clients and supporting our clinical teams whilst they deliver high-quality veterinary care.
About the Role:
Position: Client Services Representative
Shifts: 2 regular shifts per week, including one weekday and one weekend - both rotating shifts.
Location: Ringwood, Victoria
About Us: MASH is a leading independent, multidisciplinary referral and emergency hospital. We specialise in Small Animal Surgery, Emergency and Critical Care, Diagnostic Imaging, and Anaesthesia. Our team is dedicated to providing compassionate, high-quality care to our patients and clients. We also prioritise a fun, collaborative, and supportive work environment where you can grow and thrive professionally.
How to Apply:
To apply or learn more about this rewarding opportunity, please send your resume and inquiries to renee@mashvet.com.au.
Please note that applications will be reviewed and responded to within 2 weeks of receipt.
Gorden Veterinary Hospital - CVS, Pymble, Sydney's Upper North Shore NSW (posted 10th December) FT/PT Receptionist
FULL TIME / PART TIME RECEPTIONIST
Gordon Vet Hospital is a busy, modern, independently owned hospital located on Sydney's leafy North Shore. We pride ourselves on our progressive attitude towards patient care. We value our strong team bond and work together to promote the development of personal skills.
An opportunity has become available for empathetic and motivated receptionists.
Previous experience in a customer focussed role is essential.
Previous experience within the pet care industry is preferred.
JOB TASKS AND RESPONSIBILITIES:
The position is 38 hours a week including a rotating weekend roster.
The role will involve:
- Administrative tasks
- Maintaining client relationships
- Front of hospital duties
- General customer service
THE IDEAL APPLICANT:
- Works well in a team environment.
- Has excellent written and verbal communication skills.
- Has excellent time management and organisational skills.
- Is able to work well under pressure and has good listening skills.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
For more information or to apply, please email Angela at angela.searles@gordonvet.com.au and Liz Tasker at liz.tasker@cvsvets.com or phone 02 9498 3000
Website: gordonvet.com.au
Brunswick Central Vet Clinic, Brunswick East, Inner North Melbourne, VIC (posted 9th December) Full or Part time
Full-time Receptionist – Brunswick Central Vet Clinic
We are currently seeking an organised and efficient Receptionist to join our team at Brunswick Central Vet Clinic.
Brunswick Central Veterinary Clinic is a busy and energetic clinic in one of the most vibrant and cultural areas of Melbourne. Our loyal clients are happy to spare no expense in looking after their pets, and we have built great relationships with them over the years. Our team is experiencing a bit of movement with some of our long term staff moving from Melbourne to chase other dreams, so now is your chance to be a part of this amazing dynamic clinic with a gold standard focus.
Perks of the job include:
- Working with a devoted, knowledgeable and fun-loving team
- Flexible shift rostering. Part-time applicants encouraged to apply
- Employee-focused management dedicated to providing the support and resources required for excellence in pet and customer care
Duties include, but are not limited to:
- Managing up to five incoming telephone lines as well as serving in-clinic clients
- Diary management/ scheduling appointments using Ezyvet software
- Taking payments and balancing the till at the end of the day
- Product sales and client education
- Confidential client data entry
- Ensuring front of house is always clean and presentable
The ideal candidate should have:
- Veterinary background knowledge is highly desirable. eg. Flea/worming knowledge, vaccination schedules, basic triage
- A polite, efficient, calm, and resilient nature
- Excellent multi-tasking and prioritisation skills
- The ability to work well both in a team and autonomously
- A willingness to learn and inform our clients about animal health products
- Exposure to or experience using Ezyvet software would be advantageous
Sounds great! How do I apply?
VetPartners is an equal opportunity employer and recognises that diversity and inclusion is crucial to our success. If this role sounds like you, whatever your identity and background, please apply online!
Illawarra Animal Hospital, Figtree, Western Wollongong, NSW (posted 3rd December) Customer Service Coordinator
We have a deep-rooted commitment to providing exceptional veterinary care and client service. Our hospital is known for its excellence in patient care and the nurturing of strong client relationships. We're looking for a dedicated and experienced individual to join our team as a Customer Service Coordinator.
Join our dynamic team at Illawarra Animal Hospital on the stunning South Coast of NSW, Wollongong. We're on the hunt for a Customer Service Coordinator to be a vital part of our collaborative and dedicated crew.
Our 10-member veterinarian team, alongside our skilled nursing and support staff, embodies a culture of teamwork and commitment to delivering exceptional clinical care to our patients and outstanding service to our clients. At Illawarra Animal Hospital, our clients share our passion for pet care, making it an exceptional place to work.
In addition to being a fantastic general practice hospital, we excel in exotics, orthopaedic and soft tissue surgery, medicine, rehabilitation, and advanced diagnostic imaging. Our state-of-the-art facilities, including digital and dental x-ray, ultrasound, endoscopy, in-house blood machines, hydrotherapy treadmill, laser therapy, and more, empower us to provide the best care possible.
The Role:
As a Customer Service Coordinator you will be at the heart of our operation. You'll be responsible for ensuring that our clients receive a warm welcome and outstanding service as soon as they walk through the door or call on the phone. This position is perfect for a veterinary nurse looking to transition off the clinic floor or a receptionist with strong veterinary knowledge who wants to put that expertise to work in a front-line, client-focused role.
Who We Are Looking For:
We are searching for a customer service co-ordinator who embodies the following qualities:
- Experience in a veterinary clinic is highly preferred, whether as a nurse or in a receptionist role.
- Strong communication skills, both in person and over the phone.
- Exceptional customer service skills and a friendly, approachable demeanour.
- Attention to detail and the ability to multitask effectively.
- A passion for animals and a commitment to delivering a positive client experience.
What We Offer:
- Excellent remuneration recognising your skills, experience, and dedication.
- A remarkable 'can do' workplace team and an exceptional clientele that values the care of their pets.
- The opportunity to work with a dedicated and skilled team of professionals.
- The chance to make a difference in the lives of animals and their owners.
- A hospital with a focus on small animal care, with the added benefit of experiencing the variety that comes with mixed practice (Small Animals + Exotics).
If you're ready for this exciting opportunity or want more information on the role please contact Terri, our General Manager at (02) 42 139 333 or email your CV to careers@iahvet.com.au.
Melbourne Cat Vets, Inner North Melbourne VIC (posted 2nd December) Receptionist
Veterinary Receptionist (Part-Time or Full-Time)
About Us
Melbourne Cat Vets is a growing, privately owned, boutique feline-only clinic in Fitzroy, Melbourne’s vibrant inner north. We are passionate about providing exceptional, stress-free care for cats, supported by a highly skilled team of professionals.
Our clinic features a Registered Feline Medicine Specialist, dedicated feline-focused general practitioners, and experienced nurses. Together, we manage everything from routine health checks to complex internal medicine cases, ultrasonography, dentistry, surgery, and endoscopy. We are proud to foster a positive, cohesive, and flexible work environment that prioritises both gold-standard care and team wellbeing.
Position Overview
We are seeking an enthusiastic Veterinary Receptionist to join our team in a reception-only capacity. This role is integral to ensuring smooth clinic operations and exceptional client experiences.
Our reception team works across two key shifts:
- Front-of-House Client Support: Welcoming clients, checking patients in and out, and ensuring a professional and friendly experience in the clinic.
- Phone-Based Relations: Managing phone and email enquiries, scheduling appointments, and supporting efficient clinic workflows behind the scenes.
Shifts will alternate, providing variety in your day-to-day duties. This role is available as:
- A 30-hour week, Wednesday to Saturday.
- A rotating 38-hour week roster, either Monday to Friday or Tuesday to Saturday.
Key Responsibilities
- Provide exceptional client care, ensuring every interaction is professional, warm, and empathetic.
- Coordinate appointments, manage schedules, and liaise with the veterinary team to ensure a seamless client and patient experience.
- Handle payments, maintain accurate records, and oversee the organisation of the reception area.
- Support general administrative tasks and contribute to the smooth day-to-day running of the clinic.
To Be a Successful Applicant, You Will Need to Have
- A commitment to client service and attention to detail in all interactions.
- Preferably veterinary nursing experience or an understanding of veterinary clinic operations.
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills with a friendly and professional demeanour.
- A desire for a long-term role in veterinary reception with no nursing duties.
- Flexibility to work within the specified roster options, including potential Saturdays.
What We Will Offer You
- A supportive and friendly workplace where your contributions are valued and recognised.
- Flexible roster options to suit your lifestyle.
- The opportunity to work in a feline-only, privately owned clinic, where patient and client care are the priority.
- Competitive remuneration based on your skills and experience.
- Continuing education support to help you grow and excel in your role, with opportunities to develop your skills and knowledge in a supportive environment.
Ready to Join Our Team?
If you’re looking for a long-term career in veterinary reception and want to be part of a privately owned clinic dedicated to cats, we’d love to hear from you! Please address a cover letter describing your suitability, curriculum vitae, and a list of references to jobs@melbournecatvets.com.au
See our website: https://www.melbournecatvets.com.au/
Advanced Vetcare, Kensington, Inner NW Melbourne VIC (posted 25th November) Receptionist
VETERINARY RECEPTIONISTS REQUIRED - Part Time and Full Time
Advanced Vetcare is a veterinary referral centre in Kensington with 24-hour emergency and critical care support. We are a continually growing team in a purpose-built facility and now with the exciting addition of a brand new hospital in Kew.
At Kensington, we currently house specialist small animal surgery, internal medicine, oncology and ophthalmology services.
Due to the continuing expansion of our services to our new facility, we are in need of more front-of-house team members.
Applications are invited from nurses or veterinary receptionists to fill part-time or full-time roles. We can be very flexible with your rostering with consideration to your out-of-work life!
The successful candidates will have the ability to work closely within a supportive team, but also efficiently and independently in an often challenging and unpredictable environment.
The positions will require friendly, welcoming and professional attitudes, as well as outstanding communication skills.
This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients, our patients and our referring Vets.
These positions will contribute to our customer service hours rostered over weekday, evening and weekend shifts.
Interested parties should submit a letter of introduction, resume and two current referees to: careers@advancedvetcare.com.au
Benefits of working at AVC:
- Competitive salary commensurate with experience
- Access to a supportive and collaborative team of specialists, veterinarians and veterinary nurses
- State-of-the-art facilities and equipment
- Access to the SAFERVETS program
- Access to Vetbloom Learning Platform
- Access to an Employee Assistance Program to support mental health and well-being (Uprise)
- A workplace that values work-life balance and a positive team culture
- A business 100% owned and operated by veterinarians working in clinical roles in the practice.
See our website www.advancedvetcare.com.au; you can also find us on and
Macquarie Vet Hospital, Sydney's Lower North Shore, NSW (posted 22nd November) Receptionist
Part Time Receptionist
Are you an upbeat and caring person looking for a position in a dynamic clinic that practices the highest standards of care? Do you enjoy getting to know a lovely bunch of clients and their pets, and having a positive impact on their visits to us? Are you looking for a little inspiration in your career?
Perfect, then we can help! We are looking for a friendly receptionist to join our team offering first class, Fear Free care to our fur patients and parents.
The exciting part!
- All of our team members are Fear Free certified and if you’re not already, then we will pay to get you there!
- You’ll be offered a competitive salary package in line with experience
- You will be a respected, valued part of the team, central to the day-to-day running of the clinic
What we’ll need from you
We are seeking part time applicants to work weekday afternoons from 4pm till 8pm and a share of Saturday reception duties. There may be opportunities to expand these hours in the future.
- Ability to positively interact with clients and their pets, and maintain a welcoming and pleasant environment in reception
- Ability to answer phones, multitask, and prioritise tasks
- Ability to work as part of a team in a fast-paced setting
- Basic computer and admin skills
- Customer service experience preferred
Here to help
If you're ready to join a clinic providing the best in pet and client care, then please send a resume and cover letter through to Nat: nat@avclanecove.com.au
Fulham Gardens Animal Hospital, Inner Western Adelaide, SA (posted 22nd November) Receptionist
Veterinary Receptionist Position
Are you fulfilled in your role and using your skills to their full potential?
Pets and Their People are a proudly privately owned company with 2 hospitals and 1 clinic across inner Adelaide looking for a Veterinary Receptionist. The position is for permanent part time 2-3 days per week.
We have a strong focus on supporting a healthy work life balance. We achieve this with rosters that are put out at least a month in advance, with an aim to have a regular rostered day off, always striving to have a great work culture along with access to a private Employee Assistance Program supporting mental health.
We provide regular personal development coaching, to help you achieve this along with regular staff meetings and professional development opportunities. Our belief in this is so strong we always make time to close our clinics each week so you have time to truly engulf yourself in the learnings. We are accredited with Employer of Choice and have won industry awards with the Lincoln Institute. There are numerous reasons that we won these awards but our staff leadership was the key.
We are looking for a receptionist/customer service professional for a maternity cover with potential for permanency, who has the following skills and experience:
- Extensive experience in a receptionist or customer service role particularly within the veterinary industry will be highly regarded
- High attention to detail is a must
- You must be flexible in your availability – our rosters include early morning starts, late shifts and weekends
- Experience in a high volume reception role will also be highly desired
- The ability to be empathetic caring and professional at all times
- The ability to maintain a calm composure and handle multiple tasks
- The ability to follow direction, policies and procedures
- A high level of communication skills both face to face and via phone
- The ability to liaise with our clients and their pets to optimise ongoing care
- The ability to make our clients and their pets feel valued at every interaction
- A desire to be part of an excellent team who live by their values
- The ability to establish and maintain relationships with key influencers
If you are interested in learning more and having the opportunity to work for one of the most sought after vet clinics please call: Kristin Evans Practice Manager on 0433 555 570 during one of the times outlined below:
Monday 25th November; 2nd, 9th and 16th December: 12:00pm – 1:00pm
Tuesday 26th November; 3rd, 10th and 17th December: 8:00am – 9:00am
Wednesday 27th November; 4th, 11th and 18th December: 6.00pm – 7.00pm
*sessions subject to cancellation if the right candidate is found promptly
Applications sent via email will not be considered.
www.petsandtheirpeople.com.au, and 
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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