Vet Nurses and other support staff
Veterinary Receptionist and Client Services Roles
Brunker Road Veterinary Centre, Adamstown, Newcastle, NSW (posted 31st May) Customer Care Team Leader
Veterinary Customer Care Team Leader – Full time
If you love client care and are passionate about providing the best animal services, this is for you!
We are seeking an experienced, friendly and enthusiastic Customer Care Team Leader to join our team.
This position is for a parental leave contract, with the high likelihood of continuing with a permanent position post contract completion. The position is for 38hrs per week with occasional Saturdays.
About the role
The role covers all aspects of front of house reception where exceptional customer service is essential. Daily duties will include:
- Providing excellent customer care (over the phone and face-to-face)
- Maintaining workflow and attending to scheduling with high attention to detail
- Liaising between clients and clinical team
- Overseeing staff, offering support and instruction
- Reception administration including answering emails, stock control, insurance claims
- EFTPOS and cash handling
- Ensuring reception areas and consulting rooms are clean at all times and stock maintained
- Adherence to policies and procedures including WHS standards
About you
- Outstanding and professional communication skills
- Positive, caring attitude and demonstrate resilience
- An adept ability and flexibility to manage a multi faceted workflow station and reception area
- You thrive in a team environment, you are self-motivated, and have a “can-do” approach
- Ability to effectively prioritise work requirements and demonstrates great time management
- Ability to confidently and professionally direct others, and also accept direction where required
- Intermediate computer skills, RX Works software prior use an advantage
- A minimum of 2 years veterinary industry experience is required
What we offer
- Competitive remuneration
- Inclusive and supportive team
- Team discounts, lunches and social events
- Employee assistance program
- CPD opportunities
About us
Located in Adamstown, Newcastle, Brunker Road Veterinary Centre is an advanced, modern, small animal hospital. We offer a comprehensive small animal service for the Newcastle and Hunter region, including a referral service. Our experienced veterinarians, supported by a fantastic team, are committed to excellence in the veterinary industry.
We value team culture and are looking for someone who will be the right fit, bringing empathy and passion to their role.
Visit: www.brunkerroadvets.com.au for more practice information.
Application
Please forward a cover letter and resume to Elise Oughton (Practice Manager Teams): info@brunkerroadvets.com.au
Rose Bay Veterinary Hospital, Sydney's Eastern Suburbs NSW (posted 31st May) Receptionist
Receptionist - Full Time
Rose Bay Veterinary Hospital has been well established for over 20 years, we are privately owned and are located right by the beautiful beaches of the Eastern suburbs. We practice a high standard of care in all areas of our hospital and pride ourselves on putting our patients' and clients’ needs first.
We are a dynamic team of vets, nurses, receptionists, dog trainers, groomers and students and we are looking for enthusiastic receptionist to join our growing team. The purpose of this position is to provide excellent client service. Our receptionists create a great first and last impression on our clients.
The role of the receptionist will include:
- Serving as a representative of the hospital, displaying a friendly, welcoming, and positive attitude in all interactions with clients, patients, and other staff members.
- Prioritising tasks and handling multiple tasks in a calm, organised manner.
- Maintaining our schedule and scheduling appointments to meet the clients’ needs.
- Accurately entering and retrieving records and reports, and maintaining the database.
- Entering fees and charges, finalising payments and managing financial information.
- Communicating detailed information between clients and staff members.
We are looking for someone who:
- Is confident in providing excellent customer service.
- Reliable and motivated to learn new skills.
- Is able to have a laugh and work well within a team as well as individually.
- Is passionate about caring for animals
Our practice is renovated like no other, and when combined with million dollar harbour views from our rooftop garden, it makes for a bright and fun atmosphere to work in.
So if you like lunches with a view or right on the beach, as well as endless cups of tea and cake then please send your cover letter and CV to: Josmaller@rosebayvet.com.au We look forward to hearing from you.
Brunker Road Veterinary Centre, Adamstown, Newcastle, NSW (posted 31st May) Customer Care Team Member
Veterinary Customer Care Team Member – Permanent Part Time
If you love client care and are passionate about providing the best animal services, this is for you!
We are seeking an experienced, friendly and enthusiastic Customer Care Team Member to join our team.
This position is for permanent part time hours, 25-36/week, Monday – Friday and occasional Saturdays.
About the role
The role covers all aspects of front of house reception where exceptional customer service is essential. Daily duties will include:
- Providing excellent customer care (over the phone and face-to-face)
- Maintaining workflow and attending to scheduling with high attention to detail
- Liaising between clients and clinical team
- Reception administration including answering emails, stock control, insurance claims
- EFTPOS, cash handling and end of day reconciliation
- Ensuring reception areas and consulting rooms are clean at all times and stock maintained
- Adherence to policies and procedures including WHS standards
About you
- Outstanding and professional communication skills
- Positive, caring attitude and demonstrate resilience
- Flexibility and the ability to adapt to workflow
- You thrive in a team environment, you are self-motivated and have a “can-do” approach
- Ability to effectively prioritise work requirements and demonstrates great time management
- Ability to accept direction and follow through on tasks
- Intermediate computer skills, RX Works software prior use an advantage
- A minimum of 2 years veterinary industry experience
What we offer
- Remuneration based on experience
- Inclusive and supportive team
- Team discounts, lunches and social events
- Employee assistance program
- Continuing education opportunities
About us
Located in Adamstown, Newcastle, Brunker Road Veterinary Centre is an advanced, modern, small animal hospital. We offer a comprehensive small animal service for the Newcastle and Hunter region, including a referral service. Our experienced veterinarians, supported by a fantastic team, are committed to excellence in the veterinary industry. We value team culture and are looking for someone who will be the right fit, bringing empathy and passion to their role.
Visit: www.brunkerroadvets.com.au for more practice information.
Application
Please forward a cover letter and resume to Elise Oughton (Practice Manager Teams): info@brunkerroadvets.com.au
Companion Vet Care, North Lakes QLD (posted 30th May) Vet Nurse / Receptionist
Vet Nurse / Receptionist
Are you that nurse, that loves this industry but loves connecting with people even more? The nurse that enjoys dabbling in nursing to keep their skills fresh but who loves interacting with clients and their pets?
Or maybe that trainee that has spent some time in clinic and wants to continue to learn and grow but who has natural people skills and enjoys fostering the client vet relationship?
Either way we are looking for a new team member to fill a reception role or a position that is a mix of reception and nursing duties.
What are we looking for?
- First and foremost, someone who fits well into our existing team. Our clinic culture is something we pride ourselves on.
- Must be well presented and professional at all times.
- Must be calm under pressure and be able to navigate client expectations in a busy practice.
- Someone who is looking for a long-term position within the Veterinary Industry. We are all for longevity and stability.
- A positive and collaborative attitude.
What skills or qualifications are required?
- A minimum of 12 months in a vet practice in a paid capacity. While a trainee with a lot of potential would be considered, we ideally need someone who has some experience in the industry.
- Good people skills.
- Experience in a customer service role within or outside of the industry.
- Decent computer literacy skills including Outlook, Word, Excel etc.
- Must have or being studying a certificate in Vet nursing or have demonstrable experience in Veterinary Industry.
What can we offer?
- 30-38 hours per week including occasional Saturdays.
- A purpose-built general practice with all the equipment we could ask for.
- A great team environment where staff are included in most practice decisions.
- Salary is varied depending on experience but would range from $22-35+ per hour (trainee to experience nurse with a minimum of 5 years’ experience).
- In-house and outsourced training.
If you are remotely interested, we encourage you to apply and to come and meet us. Please send a resume and cover letter to admin@companionvetcare.com.au
See our website: https://www.companionvetcare.com.au/
Murray Bridge Veterinary Clinic, East-Southeast of Adelaide, SA (posted 30th May) Nurse / Receptionist
Experienced Veterinary Nurse/ Veterinary Receptionist needed to join our highly trained and valued nursing team.
Our busy mixed, semi rural practice is looking for a Veterinary Nurse/Receptionist to join the team on a Full Time basis.
Is that you??
A great opportunity to be part of a vibrant, mixed animal veterinary practice committed to high standards of care, customer service and teamwork. We are a long established and progressive, 7 vet, mixed rural practice (90% small animal and 10% large animal). With a vet to nurse ratio of 1:2
Situated 50 minutes via the freeway, from Adelaide on the mighty Murray River - we offer attractive, newly renovated, spacious premises which are well equipped with modern equipment including Ultra sound, Digital Dental X-ray, Cardel Patient Monitor with blood pressure along with other equipment.
Our experienced nursing team are highly trained and with their skills utilised to assist vets in routine and advanced/emergency surgical procedures, nurse and team consultations and customer service.
Experienced Cert IV nurses or experienced trainees are encouraged to apply. (Large animal experience is not required, previous surgical nursing experience is preferred)
Check us out online at: www.murraybridgevet.com.au
Apply online today with your Resume and Cover Letter to: careers@vet.partners
Cat Napping Suburban Retreat, Spotswood & Hoppers Crossing, SE Melbourne VIC (posted 26th May) Customer Service
Customer Care / Cattery Attendant - Part Time
50% Customer Service / 50% Cat Care
We’re looking a local resident to join the teams at Cat Napping Spotswood & Cat Napping Hoppers Crossing to work casual shifts over a 7 days rotating roster.
A background in animal care or vet nursing will be looked upon greatly.
We do split shifts and often open outside of normal hours to work in with our customers plans. We are open 365 days a year.
Our cattery attendant must be a go getter, mature, have initiative, understand cat behaviours, drives a car in case of a medical emergency, love cleaning, have amazing customer service skills, willing to work at our other locations when needed and willing to join a small dedicated team.
Availability over Christmas, Easter, all school holidays and public holidays is a must.
We're looking for somebody wanting long term work in a fun and relaxed workplace.
Full training provided in house.
Hours will range from 4 - 20 hours a week.
Apply today by emailing Ebony with your cover letter & resume to: ebony@catnapping.com.au
North Shore Vet Hospital & Specialist & ECC Centre, Sydney, NSW (posted 26th May) Customer Service / Receptionist
North Shore Veterinary Hospital and Veterinary Specialist & Emergency Centre is a general practice and Specialist Referral Veterinary Hospital which has a 24 hour emergency service 365 days per year. It is one of the busiest Veterinary Hospitals in Sydney, located in Artarmon and walking distance from St Leonards or Artarmon Stations.
Due to Staff Movement within the Hospital we are searching for a talented Full-Time Customer Service/Receptionist.
This new member of staff will know the importance that a functioning cohesive front of house team play in a successful Veterinary Practice and would suit someone with a Customer Service/Reception/Admin career working where the action is.
Our bonus? - Caring for our clients beautiful 4 legged family members.
Essential Criteria:
- Passionate and committed to caring for our patients and clients.
- Proven experience in a strong customer service role.
- Exceptional customer service and communication skills.
- Possess an excellent work ethic, is reliable and has a stable work history.
- High emotional intelligence.
- Excellent written and spoken English.
- Motivated with high energy level.
- Intermediate to advance level of computer skills in Word and Excel.
- Strong ability to multitask under sometimes stressful conditions.
- Able to work in a team environment and take direction.
- Ability to keep calm under pressure.
Duties Include but are not limited to:
- Greeting and managing clients and patients.
- Answering extremely busy phone lines.
- Scheduling appointments for multiple veterinarians.
- Client and patient data management.
- Bank reconciliations.
- Processing pet insurance claims.
- Providing administrative support to veterinarians and management.
- Cleaning of Reception areas.
- Helping clients with OTC products.
- Stock deliveries and unpacking.
What we Offer
- Room for advancement for the right candidate
- An interesting, rewarding and varied role in a dynamic environment
- Access to a great support network within the VetPartners community
- Employee Assistance program
- A working environment based on trust, respect, harmony, professionalism at all times and the ability to support and nurture one another as a team
Experience on reception in a veterinary or medical environment as well as a working knowledge of RxWorks would be an advantage. However we are willing to train in RX for the right candidate.
Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the hospital.
Apply online now or for more information email Elizabeth Norton elizabeth.norton@nsvh.com.au
www.northshorespecialist.com.au
Caryn Veterinary Hospital, North Perth WA (posted 25th May) Receptionist / Vet Nurse
Veterinary Receptionist - if you love the front of house stuff, then we want you!
This is a new role but an exciting one! If you’re motivated, client-focused and have attention to detail then this role will be perfect for you.
Our ideal candidate will demonstrate a strong work ethic, with a love of chatting to clients, working efficiently and providing top-notch care to patients. You’ll love educating clients, providing a great standard of communication and care to them and ensuring their pets are appropriately fussed over when they are in the clinic.
Oh, and ability to have a laugh is essential!
Do you thrive on feeling like you've achieved results for your patients and clients, and have a positive 'can-do' attitude? Then you're perfect for our team!
ABOUT US
- We are a small but fairly busy family Vet Clinic.
- We provide extensive services to our clients, including mobile home visits, puppy pre-school, grooming, complex and routine surgeries.
- A track record of building a fun, motivated and friendly team with a loyal client base.
- We focus on exceptional customer service, creating a 'family feel clinic' and working efficiently and effectively while having a laugh.
- We always strive to improve and educate, professionally and personally, in everything we do.
ROLES AND RESPONSIBILITIES
This role is for a part time or full time receptionist with some nursing duties and float nurse duties (1/2 reception, ¼ float nurse, ¼ surgery nurse). We are open to discussing hours of work - while experience in this particular role is preferred, as long as you have the right enthusiastic attitude then you are who we are looking for!
Your role encompasses all reception duties, administrative needs and some marketing (social media, newsletters etc). The nursing and float nurse duties include surgical monitoring, taking and running bloods, stock control, hospital and cleaning duties and assisting with home visits and other nursing duties. You will be part of a 1.5 Vet, 2.5 Nurse team and you will have direct input into maintaining and continuing to build a vet clinic that thrives with loyal clients and patients, and working with a well-liked Vet, Nurses and Groomer. Being proactive, efficient and having strong attention to detail is a must.
REQUIREMENTS
- Registered and Qualified Vet Nurse (though a Certificate II or III will be considered if you have strong reception skills)
- 1 years' experience in small animal clinics preferred but not essential
- Ability to work quickly and efficiently in a close working relationship with your boss and fellow teammates
- Desire to learn and make the role your own
- Enjoyment in building great relationship with clients and your patients
- Attention to detail and efficiency in performing tasks to a high standard
- Team spirit (and able to have a laugh!)
- Ideally Puppy Pre-School trained or willing to learn (extra pay on top of salary)
REWARDS
The successful candidate will be rewarded with an attractive salary above award + Superannuation + Bonuses and Incentives + Puppy School.
Please email your resume to: thevet@carynvet.com.au and a brief outline of what attracts you to the role by the 10th June.
Only successful candidates will be contacted.
Sydney Animal Hospitals Norwest, Bella Vista NSW (posted 23rd May) Customer Relations Manager / Receptionist
Customer Relations Manager / Veterinary Receptionist
Sydney Animal Hospitals in Bella Vista is looking for a designated Customer Relations Manager / Receptionist who prides themselves on exceptional patient care and customer service to join our fantastic team.
- We are looking for an industry experienced receptionist to support the team at the Hospital
- You will be the forefront of our hospital giving every client and pet your full attention
- We want every client and pet to have a positive experience when visiting our hospital
- You must be a good communicator with a warm and friendly phone manner
- You will need to be highly motivated and strong organisation skills, able to multitask with a smile
- This position is suited to a Vet Nurse who prefers customer service reception over nursing
- This is a full-time position or can be job shared between two people. Your working week will include 1 Saturday a fortnight if shared.
Job Description
- Ensure the reception and consulting rooms are fully stocked, clean and tidy at all times
- Manage the customer service requirements of the business
- Attend to emails and phone messages in a timely manner
- Answer phone enquiries and booking appointments
- Receipting clients
- Manage the booking schedule for each day
About Us
Sydney Animal Hospitals Norwest is a family owned, non-corporate practice. This hospital is purpose built located 30-45 minutes from CBD. With the Sydney Metro located at our doorstep, public transport is an easy alternative or we have free parking available as well.
Our large modern practice has a high standard of care and a very good client base.
Our team consists of 8 dedicated vets, 8 experienced nurses a designated receptionist and 4 enthusiastic animal attendants.
Our Director attends the hospital twice a week to perform orthopaedic surgeries and assist with any other complexed surgeries.
Our Head Nurse is very personable. Her kind and calming nature brings a strong bond between the nursing team.
Busy days are handled in a productive manner with all the team pitching in and covering the workload where needed. A laugh and friendly chatter are often heard around the hospital.
We recently introduced an experienced vet nurse who works remotely. Her main objective is to answer the overflow of inbound and outbound calls which allows nursing staff to concentrate on patient care.
We encourage our team to continue to grow and improve their skills by supporting continuing education.
You will always find a supply of treats / nibblies to keep your energy levels high and lunch is provided on a regular basis.
Send your application and CV to teresa@sydneyanimalhospitals.com.au
Kingston Veterinary Hospital, South East Melbourne VIC (posted 22nd May) Receptionist / Customer Service Representative
Are you a people person with a soft spot for animals? Do you thrive when you’re helping others and working as an important member of a team? This might be the position you’ve been searching for.
That’s right, Kingston Vet Hospital is looking to hire a Receptionist / Customer Service Representative to help us provide fantastic experiences for our clients; both our four-legged friends and our two-legged ones!
This is an entry-level position, suited best to a person looking to expand on their Customer Service experience while doing satisfying work every day. You’ll be perfect for this position if you love animals but your true specialty is in helping the people we serve.
Is this you? Let’s talk.
Why us, you ask?
In addition to a fun, encouraging, anything-but-boring environment, we’re proud to offer:
- paid maternity leave
- access to Veterinary Training centre workshops
- networking and opportunities for growth
- a generous staff discount
- Mental Health First Aid accredited manager
Kingston Vet Hospital is part of a large group of clinics called VetPartner's Australia.
Our goal is to deliver the highest quality of veterinary medicine and surgery to our patients, and we’re committed to excellence in animal care and the support and development of our people.
(In other words, we take excellent care of you!)
VetPartners is looking to build an exceptional support team that shares our vision of quality veterinarian care, and you have the opportunity to be the newest member of that team!
But enough about us, let’s talk about you.
You thrive when working with people. You’re professional, courteous, compassionate, and sensitive to the strong bond between our clients and their much-loved pets. You also value teamwork, professionalism, happiness, respect, and dedication. (So do we…they’re our company’s core values!)
Able to roll with the punches, you’re willing to do what it takes to get the job done day-to-day, whatever that may look like. You’re able to remain calm and problem-solve, especially in emergency situations. You always take responsibility for your actions.
Does this sound like you? You sound amazing, and we want to hear from you!
What’s required?
We recognize that the Receptionist / Customer Service Representative is a total VIP…this is the person with the power to create a great first impression that lasts! To ensure your success in this role, you must:
- Have prior experience in customer service
- Be resilient and not afraid of poop, pee, or other animal-related messes
- Be organized and able to multi-task effectively
- Be able to remain calm in a fast-paced environment
- Have excellent communication skills
- Be a team player, always willing to contribute to our positive, open team culture
Completion of an industry-related course is favourable, but all related experience will be considered. If Customer Service is your strength, you’re already a great fit.
Sound like a role where you could thrive? We want to talk to you. Apply today to start the conversation - VetPartners Careers - Veterinary Receptionist (jobvite.com).
Frenchs Forest Veterinary Hospital, Sydney Northern Beaches NSW (posted 20th May) Receptionist
Frenchs Forest Veterinary Hospital is located on the beautiful Northern Beaches.
We have been an established Veterinary hospital for over 25 years and are currently looking for a Receptionist to join our family on a casual basis.
Your general duties will include:
- Handling client enquiries
- Taking phone calls
- Making appointments
- Admitting and discharging patients
- Managing accounts
- Ordering and stock management
- Some veterinary nursing may be required
- Liaising with suppliers
The successful applicant will:
- Have time management and organisation skills
- Be an excellent communicator with the ability to demonstrate compassion, sensitivity and understanding towards our patients, clients and colleagues
- Be able to think quickly and accurately in order to manage multiple tasks
- Be driven to provide great patient and client care
- Have the ability to remain level-headed even when under pressure
The role and benefits:
- Supportive work environment
- Opportunity to learn from a highly motivated team of vets and vet nurses
- Great work colleagues!
Please apply if you want the opportunity to be a part of a team who takes customer and veterinary care seriously, while knowing how to have some fun along the way.
Please email your application to Clare.Kolokossian@Vet.Partners
SASH, North Ryde, Sydney NSW (posted 18th May) Client Services Officer
Client Services Officer – Front of House
The Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across two Sydney locations. At SASH, we are committed to providing exceptional care and service to pets, their families, and the veterinary community. Our Client Services team form an integral part of our vision to help pets and their families live their best life.
We are privileged to have a wonderful team of Client Services professionals at SASH, coming from a diverse range of backgrounds and industries, and continue to experience a high level of growth across our network of hospitals.
About the Role:
This is a reception position like no other where no two days at SASH are the same.
- Greeting of clients and organising waiting room workflow.
- Management of high-volume email inbox
- Coordination and booking of appointments
- Liaison between clients and the clinical team
- Handling of cash, EFTPOS and other payments
- Requesting results, samples and other documents from third parties
- Processing insurance claims
- Varied shifts
About You:
This is a position that will be challenging and is not for the fainthearted. We are looking for someone who can bring a positive, engaging and helpful attitude to the role and the team.
- 4 years minimum in a similar, high volume receptionist position
- Proven ability to take initiative and prioritise tasks accordingly
- Passionate about animals and providing excellent customer service
- Empathic and resilient
- Clear and professional communication
- A reliable, committed work ethic being able to demonstrate a resilient attitude
- Professional and polished demeanour
- Able to work independently and collaboratively
Desirable
- Previous experience in a veterinary/medical reception or similar administrative position
- Previous experience in the use of EzyVet
- An understanding of medical terminology, medical health professional organisations and relevant stakeholders.
What’s on Offer?
Although challenging, this is an extremely rewarding role in an industry leading team providing excellent care to our clients and making a difference in Pets and their owners lives.
- An extremely rewarding role that allows you to be part of our friendly, supportive team which is enjoying a period of sustained growth
- Close to public transport
- Attractive salary package for the right candidate
- Opportunities for career growth for the right person
- A team committed and supportive Leaders
- Collaborative team environment
- Staff discounts and events
If you are interested in joining our supportive Client Services team, please forward your resume with a cover letter: careers@sashvets.com
Annandale Animal Hospital, Leichhardt, Inner West Sydney, NSW (posted 17th May) Receptionist
Part Time Experienced Veterinary Receptionist
Are you a qualified nurse who loves chatting to clients and their pets, offering compassionate emotional support and informative advice. Someone who is friendly, welcoming and takes pride in their work space?
Annandale Animal Hospital is looking for a qualified and experienced Part time Veterinary Receptionist.
The role would consist of 3 shifts per week, beginning April 17th.
The Candidate should have and not limited to:
- Cert IV Veterinary Nursing
- Excellent communication skills with colleagues and clients
- Confident with RX works PMS
- Experience with stock management and ordering.
- Experience in EOD reconciliations
- Ability to follow practice protocols
- Ability to maintain a professional, clean, friendly waiting and reception area.
Skills Required
- Patient Triage
- Problem solving
- Organisational Skills
Annandale Animal Hospital is located in the Inner West of Sydney, and is a busy 6 vet practice providing excellent care to all our patients and clients. We are able to offer the successful candidate, a supportive friendly environment and opportunities to further your education/ skills. Our team is a family of animal attendants, receptionists, nurses, vets and management who work together in a respectful and cohesive manner.
Please visit our Facebook page to see some of our wonderful patients, their owners and our team.
Please apply by sending your resume and cover letter to: monica@annandalevets.com.au
Sandown Veterinary Clinic, Springvale, SE Melbourne VIC (posted 16th May) Receptionist
Veterinary Receptionist – Full Time
Sandown Veterinary clinic in Springvale are looking for a Full Time Receptionist to join our friendly + dedicated team.
We are looking for someone who can work a 4 day work week (9.00am – 6.00pm), and then every other Saturday (9.00am – 1.00pm). We are an extremely busy clinic so if you think you are up for the challenge please apply.
What we do here at Sandown Vet Clinic
- We have a special interest in Greyhounds with over 30+ years experience
- Reproduction
- Sports Medicine
- Small Animal medicine and surgical services
About Your New Role
- Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients
- Delivering dedicated client care to all patients and owners
- Maintaining the overall hygiene of the reception and consultation rooms
What you’ll bring
- Strong communication and customer service skills essential
- A high level of Computer literacy skills
- An enthusiastic approach to tasks with a ‘go getter’ attitude
- The ability to multi-task and work under pressure in a fast-paced environment
- Great attention to detail
- Able to deal with a busy switchboard
- A proven work ethic
Experience on reception in a veterinary or medical environment as well as a working knowledge of Ezyvet would be an advantage. However we are willing to train in Ezyvet for the right candidate.
Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the Clinic
To Apply
please email your cover letter and Resume to: info@sandownvet.com.au - Attention of Sarah Newman
Advanced Vetcare, Kensington, North West Melbourne VIC (posted 16th May) Receptionists
VETERINARY RECEPTIONISTS REQUIRED - Part Time and Casual
Advanced Vetcare is a veterinary referral centre in Kensington with 24-hour emergency and critical care support. We are a continually growing team in a purpose-built facility and now with the exciting addition of a brand new hospital in Kew.
At Kensington, we currently house specialist small animal surgery, internal medicine, oncology and ophthalmology services.
Due to the expansion of our services to our new facility, we are in need of more front-of-house team members.
Applications are invited from nurses or veterinary receptionists to fill casual or part-time roles. We can be very flexible with your rostering with consideration to your out-of-work life!
The successful candidates will have the ability to work closely within a supportive team, but also efficiently and independently in an often challenging and unpredictable environment.
The positions will require friendly, welcoming and professional attitudes, as well as outstanding communication skills.
This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients, our patients and our referring Vets.
These positions will contribute to our customer service hours rostered over weekday, evening and weekend shifts.
Interested parties should submit a letter of introduction, resume and two current referees to: careers@advancedvetcare.com.au
Small Animal Specialist Hospital SASH, Central Coast NSW (posted 11th May) Client Services Officer
Client Services Officer – Full Time
At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and their families, we constantly strive to help pets and their families live their best life. We are privileged to have a wonderful team of Client Services professionals at SASH, coming from a diverse range of backgrounds and industries.
We are excited to be in the fabulous position to needing to grow our Client Services team and that’s where you come in!
To find out more about the SASH team, please click the link below:
https://www.youtube.com/watch?v=eg5dNBIzJ9Q
About the Role:
Our client services team represents a pet owner’s first impression of SASH and the service we strive to offer is 5 stars. This is a full-time 12-month, parental leave position with the potential to grow into a permanent position. As we are a 24hr facility, this person will be working a mixture of shifts across a 12-hour roster. This truly is a reception positions like no other, where no two days are the same.
Some of the tasks include, but are not limited to:
- Greeting of clients and organising waiting room workflow.
- Management of high-volume email inbox
- Coordination and booking of appointments both over the phone and in person
- Acting as a liaison between clients and the clinical team.
- Handling of cash, EFTPOS and other payments
- Requesting results, samples and other documents from third parties.
About You:
Our Client Services team is close knit, and we are looking for a likeminded and dedicated individual to join our friendly and vibrant team. This is a position that will be challenging and is not for the fainthearted. We are looking for someone who can bring a positive, engaging and helpful attitude to the role. To be considered for the position, you will have:
- A minimum of 2 years’ experience in a high-volume reception or administration-based position
- Proven ability to take initiative and prioritise tasks effectively
- Display an empathic yet resilient attitude
- Excellent communication skills both written and verbal.
- Excellent work ethic
- A great team play with an ability to work autonomously when required
- Passionate about animals and providing excellent customer service
What’s in it for You?
This is an exciting opportunity for someone who is wanting to take their skills and career to the next level. People are at the forefront of our business and without great people, we know would not be doing what we do. You would be joining a business that is highly committed to our people, supporting them to achieve their goals. Just a few of the perks included in this opportunity are:
- Competitive Salary packaging
- Inclusive team where equality is not negotiable
- Opportunities for career growth for the right person
- Inclusive team where equality is not negotiable
- SASH paid parental leave for all new parents
- Excellent work life balance
- Supportive team of SASH specialists, residents, nursing team
- Team member discounts and events
If you want to join a positive team with a great culture, please forward your resume to the team at: nursecareers@sashvets.com
Eye Clinic for Animals, Artarmon/Yagoona, NSW (posted 11th May) Receptionist/Admin
VETERINARY RECEPTIONIST/ADMINISTRATOR – Full Time
Eye Clinic for Animals is a specialist Veterinary Ophthalmology practice providing the highest professional level of care for our patients.
ECA has an experience team of 5 ophthalmologists, 2 registrars and 2 residents, backed by our highly skilled nurses and admin who go above and beyond for our patients. We have two primary locations and travel across NSW and ACT to provide Ophthalmic care to patients in rural areas.
The Eye Clinic for Animals is a growing practice with a strong focus on work/life balance, a pro-mental health workspace and creating a positive and fun working environment. We are looking for a Full-Time receptionist for this busy and varied role to join our amazing team.
Work location would primarily be at our Artarmon location, but some shifts would also be at our second location in Yagoona.
A willingness and flexibility to shift between the 2 locations as required will be needed in this role! The position is 5 days a week, weekdays only, No weekends ever!!
Shift hours would rotate between 8am - 4pm, 9am - 5pm or 10am - 6pm.
In return, we offer attractive above award rates, state of the art facilities, and a close-knit team of fun and friendly people. We even have a zen room fully equipped with massage chairs and galaxy lights for those times you need to wind down after a crazy day! Full training will be provided, along with ongoing support from our Admin, Nurses, and Specialists.
Duties will include but not be limited to:
- Providing exceptional customer service to our clients and their pets
- Answering phones
- Scheduling appointments at both our Yagoona/Artarmon practice and trips across NSW/ACT
- Liaising with referring vets
- Processing of accounts
- Managing our business email inbox
- Data Entry using Ezyvet software (Experience with Ezyvet highly regarded)
The ideal candidate will possess the following:
- Positive and upbeat demeanour with a willingness to learn
- Great personal presentation and interpersonal skills
- Fantastic phone manner
- A love of all animals big and small
- The ability to work autonomously and time management skills
- 1 year of vet nursing/reception experience within a busy hospital setting
- Be computer literate
- Previous experience in animal/specialist field will be highly regarded.
Remuneration:
- Pay grade is $28 per hour, with room for growth in future!!
Essential criteria:
- Minimum of 1 year of reception support in a busy Emergency or Referral Hospital setting
(NOTE: This is NOT a pathway to vet nursing. We are looking for someone who is looking to grow in this role and become a highly skilled and integral part of our team)
If you are a highly motivated Reception/Admin who would like to join the ECA family please send your resume, references and a cover letter to: katrina.mcinnes@eca-aus.com.au
See our website http://www.eyeclinicforanimals.com.au/
Western Australian Vet Emer & Specialty WAVES, Success, Southern Perth WA (posted 10th May) ECC Receptionists
A Rare Customer Service Role within the Emergency and Critical Care Department!
Part-Time or casual, after-hours Emergency and Critical Care Receptionists.
WAVES is looking for an enthusiastic, energetic, dedicated nurse who loves customer service and wants to be an Emergency and Critical Care afterhours receptionist. Veterinary medical knowledge is essential for this position. The successful applicant must be a qualified nurse and have at least two years experience in the veterinary industry. Previous experience as a referral hospital receptionist and with Cornerstone would be a big advantage; however, your professional approach is more important to us.
You will be the first and last person to meet and speak to clients at our hospital, so it is essential that you make them feel comfortable and deal with them in an efficient, professional and compassionate manner. You must be able to confidently give informative and supportive advice to clients and referring veterinarians who are calling in regards to emergencies. You must be able to confidently and calmly triage patients as they arrive and liaise with the rest of the emergency team in a fast and efficient manner. You must be able to multitask and consistently provide high quality customer service in a sometimes-hectic environment with high attention to detail.
This is position is completely committed to Emergency Reception and Customer Service and will not involve any nursing tasks other than triage. It is essential that the successful applicant is ready to dedicate their career to this fast-paced environment at Reception.
The successful applicant must be a registered nurse and have the ability to work on a rotating roster between the hours of 6pm and midnight Monday to Friday, as well as some weekend and public holiday shifts. Please only apply if you are able to commit to this position long term and are happy to work nights, rotating weekends and public holidays.
If you have boundless energy, a positive outlook, work best under pressure and think fast then you may be the person we are looking for.
To find out about our recruitment process and how to apply, email Emma at: emma@wavets.com.au
Marlin Coast Veterinary Hospital, Trinity Beach, Cairns, QLD(posted 5th May) Receptionist
Full-time Receptionist
Marlin Coast Veterinary Hospital is seeking an experienced and outgoing Receptionist to work a variety of shifts on our busy reception desk (which will include day, evening and some weekend shifts). Join our awesome team!
The role:
This role is primarily responsible for providing excellent customer service, including:
- Handling client enquiries professionally in person, by email and over the phone
- Managing the day-to-day appointment schedule
- Processing payments & balancing end of day takings
- Administration support to our team of specialists, Veterinarians and Nurses
- Product sales and client education
- A permanent full-time role with variety
- Monday to Friday, 10 hour shifts within the hours of 7.00 am – 7.30 pm (4 shifts per week)
- Some Saturday work required (estimated 1 in 4)
- Industry specific training will be provided to the right candidate
The ideal candidate will be someone who is:
- Committed to providing the highest standard of care to our patients, customers and staff
- Mature with the ability to remain professional while dealing with a diverse clientele and a range of animals entering the clinic
- Able and willing to work with a sense of urgency at times & effectively multi-task
- Has an enthusiastic and positive approach to their work and the team
- Intermediate computer skills with the ability to pick up a new client booking system.
- Possibly have worked as a Veterinary Nurse or Human Nurse in the past and have demonstrated triage skills (although please note that this role does not contain any nursing responsibilities and is not likely to lead to a Veterinary Nursing position).
If you have any questions or would like to submit your application please contact:
Jenna Adsett
Practice Manager
(07) 4057 6033
management@mcvet.com.au
University of Sydney Camperdown, Inner West Sydney NSW (posted 3rd May) Hospital Coordinator
Hospital Coordinator - Full Time
University Veterinary Teaching Hospital Sydney
Vetpartners Australia Camperdown NSW
Australia's first university, Sydney has an outstanding global reputation for academic and research excellence. It employs over 7600 permanent staff, supporting over 60,000 students. The Sydney School of Veterinary Science is a leading provider of Veterinary and Animal Science education and clinical veterinary services and is a leader in scientific research. It provides a range of undergraduate & postgraduate degree programs in veterinary & associated disciplines and is a leader in animal welfare and ethics. University Veterinary Teaching Hospital Sydney, attached to the 16th ranked veterinary school in the world. The hospital is a commercial centre and provides a range of veterinary services to the public. The Teaching hospital provides clinical learning experience for undergraduate students and staff engaged in professional training programs.
About the Hospital Coordinator Position:
Reporting to the Operations Manager, UVTHS in Camperdown is seeking a full-time hospital coordinator (HC) to provide exceptional customer service to hospital clients, staff, and students through the provision of workflow oversight and office administrative duties, including billing oversight and activity.
Working closely with the nurse unit coordinators, the hospital coordinator will assist in the scheduling of the front of house (client facing) staff to ensure clients have every opportunity for consultations at their preferred time. Analysing workflows of the multidisciplinary hospital to identify areas of improvement in line with the hospital continuous improvement plan. The HC will assist with the coordination between the back of house services to maintain and improve hospital cohesion and workflow effectiveness. Referral veterinary hospital relationship management is a key focus of the role, where the HC will assist in receiving patients into our hospital by liaising with referral vets to provide gold standard care to our mutual patients.
The hospital coordinator will be responsible for overseeing all invoices prior to patient discharge to ensure correct and accurate billing. With the support of the operations manager and reception manager, the HC will ensure client estimates, consent and deposits are all supplied and monitored throughout the patients stay in hospital.
About our new team member:
To be successful in this position you will have:
- Previous veterinary or health service administration experience
- Excellent client communication and customer service skills
- Strong interpersonal skills and ability to work both independently and as part of a team
- Demonstrated organisational skills and strong attention to detail
- Ability to work in a busy environment and cope with emergency and stressful situations
- Proficient use of a range of computer programs, including RxWorks
- Previous experience with banking reconciliation and corrective billing of accounts
- Previous experience in a specialty veterinary environment
This is a fantastic opportunity for a confident, professional, and organised individual with strong customer service skills and attention to detail to work in a fast-paced environment with competing priorities.
Application Process:
This position is subject to the completion of a satisfactory probation period for new appointees.
Please email your application to: Clare.Kolokossian@Vet.Partners
Redlands Veterinary Clinic, Thornlands QLD (posted 24th April) Receptionist
Redlands Veterinary Clinic is Hiring!
We are searching for another reception superstar to join our amazing team due to huge growth and development of our clinic. We are looking for an experienced (preferred) team member, who posess a high level of care and attention, exceptional patient care and a fun, down to earth personality.
Ideally, the perfect candidate will be happy to work autonomously in a busy and fast paced clinic, but also be equally as excited to be part of a wonderful close knit team, and who doesn't mind a bit of a sing a long in the hospital. We have dedicated receptionists, and dedicated nursing teams here at REDVET– but are also open to someone who would like to do a bit of both, or someone who wants to stick with what they do best – focus on our amazing clients experience.
Like most clinics, we are busy – and not your normal GP vet clinic. We do it all here, and see all creatures great and small so no two days are ever the same. We also have a wonderful team environment that we work very hard to ensure remains part of our core clinic, and the reason we do what we do – for the love of it!
Experience is highly regarded, as we would love to have someone that is ready for that next stage of their veterinary career and to see a diverse and ever changing case load, whilst still having fun and enjoyment along the way.This position is available for an immediate start and we can be flexible around the number of hours – whether it be full time/part time or casual.
What can we offer you?
- A wonderful, supportive and super fun team environment
- Experience! We have been here for over 40 years, so you get the chance to learn from the best!
- A diverse and always changing case load – no two days are the same, and we see all creatures great and small as well as anything from routine spays to cytsotomys to orthopaedic and emergency work.
- Flexibility – a happy team is a productive team and we try to work in with you to ensure a great work/life balance
- A team environment – we have a 'fun committee' who plans team social events and lunches, team reward dinners and parties, tuckshop fridays and we try to make this at times stressful job be as fun and rewarding as it should be.
- Ongoing education – we want to invest in you and ensure you stay up to date with the every changing education available
- Family feel – we are one of the few non-corporate family practices left in our area – we love our REDVET family
- State of the art equipment – we have every toy or gadget you could possibly want and we are constantly adding new ones!
What our ideal candidate would posess:
- A fun, positive and dedicated individual wanting to deliver gold standard veterinary care and outstanding service to our patients
- Veterinary clinic experience preferred
- Enjoy a fast paced environment, and be able to work both as part of our team and individually
- A good level of knowledge in all aspects animal care
- Preventative health knowledge and animal handling skills
- Reliability and flexibility – anything can happen in this industry and sometimes we need to be able to adapt and thrive
- Love of all things organised and clean
- Customer centric focus – we love our clients and want to ensure they feel like they are part of our family as well.
Check out our socials for more information;
PETstock VET Hoppers Crossing, South-West Melbourne VIC (posted 21st April) Receptionist
Veterinary Receptionist - Part Time
- Are you customer service focused?
- Would you love a rewarding job where you build strong relationships with your clients and their pets?
- Have you always wished you could work in the vet industry, but you’re not qualified?
- Here’s your chance.
PETstock VET Hoppers Crossing is looking for an experienced receptionist.
The perfect candidate will have reception or admin experience. You must have amazing customer service skills, along with a bright and bubbly attitude. Multi-tasking phones and clients at reception, scheduling appointments, taking payments, processing insurance claims, filing, emails, preventative health advice and giving lots of treats to dogs, are just a few of the roles you will conduct.
PETstock VET is a privately owned business under the PETstock banner. We are 6 years old and growing rapidly. Our fun and friendly team consists of 6 vets and 6 nurses and 3 receptionists. We pride ourselves on caring for all pets as one of our own. Our facilities are purpose built and well maintained. We practice high standards of customer service and veterinary medicine, while keeping on top of continuing education.
The ideal candidate will work 16-24 hours per week, with one in three Saturdays. You will work well as part of a team and independently. Initiative and a can-do attitude and a fast learner are a must.
Still keen?
Please send applications to Lee Baker on: hopperscrossingmgr@petstockvet.com.au
Evervet Prahran, Melbourne VIC (posted 20th April) Receptionist
Veterinary Receptionist - Full Time
Objective
The Veterinary Receptionist is the first point of contact for Evervets clients whether by phone or in person. Deliver the client care strategy, focusing on providing exceptional customer service for clients, whilst improving operational efficiencies and identifying opportunities for improvement. Ensure the client and patient care are carried out in line with Evervet’s direction, always upholding the brand’s values and behaviours.
Values we live by
Shine Bright
All together now
Be helpful, Always
Go for it! Be Bold, Discover solutions
See the good
Embrace Openness
Previous Veterinary Clinic experience is highly desirable but not essential
Key Responsibilities
- Execute, monitor, and lead all aspects of the reception.
- Ensure communication is effective and mirrors the essence of the Evervet brand.
- Customer service troubleshooting, including support for consulting and surgical bookings prioritising seeing urgent cases and/or deferring appointments when circumstances dictate.
- Assist in developing and implementing checklists for the various reception roles.
- Ensure the patient remains the focus at the core of all decision-making.
- Create an environment that maximises the fear-free experience of all patients.
- Assist in coordinating reception team meetings.
- Provide support to veterinarians and nurses whilst always upholding the company values.
- Assist the inventory manager with the stock control of merchandise.
- Maintaining information in Ezyvet
- Assisting clients with pet insurance claims
- Assisting Veterinary Nurses and Veterinarians as required
- Greeting and managing clients and patients .
- Making follow up calls to clients
- Client and patient data management.
- Helping clients with OTC products such as flea, tick and worming treatments.
- Managing multiple incoming phone lines and directing calls
- Scheduling appointments and communicating booking requirements to clients
- Communicating patient arrivals and emergencies to clinical staff
- Finalizing invoices, processing client payments and balancing the till.
- Maintaining a clean and presentable front of house
- Completing a variety of administration tasks
Skills Required
- Excellent attention to detail.
An understanding and empathy for the important role animals play in people’s lives
- Ability to work both autonomously and as a collective.
- High levels of positive energy, motivation, and a passion for the brand.
- Ability to build relationships with internal and external parties.
- Exceptional written and verbal communication.
- Ability to be ‘hands-on’ as well as delegate where required.
- Effective time management and organisational skills with the ability to prioritise workload.
- Ability to work under pressure, mitigate risks and be solution-focused.
- Make informed decisions and respond with confidence to challenges from others.
- Develop and implement effective operational processes and procedures.
- Ability to analyse and understand commercial information to implement key business initiatives.
- Maintain information :Ezyvet and other online systems
- Data entry and file management
Behavioural
- Self-motivated, enthusiastic, positive, and dynamic.
- Smart and professional appearance.
- Friendly attitude towards management, staff, and clients.
- Open to continuous learning by improving performance, increasing own efficiency, initiating courses of action, and willingly take on new responsibilities.
- An ambassador of Evervet, reflecting brand values in own image and impact.
- Punctual and reliable
- Can flex style, knowledge, solutions, and experience to the audience.
- Excellent interpersonal skills with the ability and confidence to liaise at a management level.
- Ability to work effectively independently and as a part of a team
- Strong planning and organisational skills, both proactive and reactive.
- Able to manage numerous competing priorities and maintain a flexible approach.
- Excellent verbal and written communication skills.
- Ability to manage a fast-paced, constantly changing business environment, responding efficiently to high-pressure situations.
- Ability to demonstrate a proactive common-sense approach to solving problems.
- Competent in Microsoft Office applications (Word, Excel, Outlook).
Please send your resume and a cover letter to: careers@evervet.vet
Vermont Value Vet, East Melbourne VIC (posted 12th April) Receptionist
Receptionist - Full Time
Looking for a new challenge in your customer service career?
We are looking for a problem-solving guru that loves the idea that creating an awesomely efficient schedule results in a happy team and healthy pets. It is a full-time reception role that will vary and includes evenings and occasional weekends. Did we mention we have several phone lines and receive over 100 calls per day?
We are a busy business that believes in exceeding our clients expectations both on the phone and in our practice. If you are looking to move from a “job” into a career, then keep reading.
How your friends would describe you:
- Holds teamwork in the highest regard
- Thrives on learning new things and doesn’t get flustered by the unexpected
- Warm, energetic, and welcoming (these are 3 non-negotiable attributes)
- Loves to share your enthusiasm and skills to enhance our customer service delivery
- Not above sweeping the floor and emptying the bins
Our team thrives on our collective energy to go above and beyond to keep pets healthy and owners educated and happy. We strongly believe the first step to healthy pets is to create a strong connection with their owner's, through understanding, empathy, and superior listening skills. We already have a superstar nursing and vet team, and they need help to take our customer service to the next level - that’s where you come in! This is a newly created position that you can make your own.
Some of the perks we offer:
- A fun and engaging work environment.
- Team lunches and staff training on Fridays
- A leadership team that listens, cares and responds to your individual needs
- Excellent support throughout your career journey and especially during the learning process.
- A guaranteed lunch break
- A family friendly atmosphere with flexible working hours
- Continuing education and a competitive salary
- Paid maternity leave
Some “must haves” on your CV:
- 1-2 year’s experience in a customer facing role.
- A passion for the animal care industry and a willingness to learn more.
- Impeccable written and verbal skills
Apply today:
Please send your resume and cover letter to: leanne.clement@vet.partners or reach out to Natalie Hayes for more information - nurses@vvvet.com.au
RSPCA Burwood East, Melbourne's East VIC (posted 6th April) Customer Service
Veterinary Nurse - Customer Service (Part Time / Full Time)
- Do you love talking to people and sharing your vet nurse expertise?
- Do you thrive in a fast-paced environment where no day is the same?
- Are you keen to work in a large supportive team of vets and vet nurses?
Then it’s time to think about joining Burwood Clinic at RSPCA Victoria!
About RSPCA Victoria
RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.
Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.
About the role
We are currently expanding our veterinary nurse team at Burwood East Veterinary Clinic (Clinic) and are looking for a full-time or part-time nurse to join us in a customer service focused role. The role will see you either working at the front reception desk, in the phone room or in a nurse consulting capacity, including surgery admissions and discharges.
We are a large Clinic with a rotating staff of approximately 40 nurses and 25 vets, which includes veterinary focus areas such as orthopaedics, ophthalmology, sonography, exotic animals, and shelter medicine. Our facility incorporates five operating theatres, eight consulting rooms, four shelter animal hospital wards, two private patient hospital wards, digital x-ray capability, in-house pathology capability and computerised record keeping via Customer Logic Vet and Sheltermate.
This is a busy role, and you will be required to provide a high level of customer service, both verbally and written to clients and to other RSPCA Victoria internal departments, ensuring all necessary documentation relating to customer interactions and the management of animals within the veterinary clinic are recorded accurately. Effective performance of the role will require a good working knowledge of veterinary nursing patient care, excellent communication skills, pharmaceutical and retail product knowledge, flexibility, and a can-do approach.
Key responsibilities include, but are not limited to:
- Being the first point of contact of the RSPCA Clinic and ensuring clients (and animals) have a positive experience, either face to face or on the phone.
- Managing the flow of waiting room and consult rooms/vets.
- General administrative duties.
- Maintaining a clean, organised, and stocked reception and waiting room
What we can offer you:
- A uniquely diverse role with the possibility to expand your customer service skillset via learning and development opportunities.
- A great, cohesive, and supportive team.
- Under the RSPCA Victoria Enterprise Agreement, a well above award hourly rate (in line with your qualifications and experience) plus paid overtime, penalty rates on weekends and public holidays, and 17.5% annual leave loading.
- Encouraged work-life balance and a broad range of leave entitlements, including annual leave, personal leave, additional leave (6 days per year pro-rata), purchased leave, paid parental leave, study leave and paid family and domestic violence leave.
- Recognised by Mental Health First Aid Australia, as a skilled workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
- Generous discount on products and services, including Royal Canin, Hush Puppies footwear and RSPCA Victoria retail and vet clinic products and services
- Salary packaging and novated lease arrangements on offer with leading provider, Maxxia.
What we are looking for from you:
- Experience in a reception or customer service role, ideally in a veterinary clinic.
- Good knowledge and understanding of veterinary nursing procedures.
- Excellent organisational, communication, and interpersonal skills.
- Strong problem-solving skills, ability to manage and prioritise tasks.
- Ability to work in a fast paced and challenging work environment, whilst showing great care and compassion to both clients and the animals in our care.
- Demonstrated experience working collaboratively in a team environment.
- The ability and commitment to work on a rotating roster, which includes some weekends and some public holidays.
- A positive and can-do attitude.
Qualifications and Recruitment Requirements:
- Certificate IV in Veterinary Nursing is desirable or equivalent experience is essential.
- Willingness to undergo a National Police Check
- A current tetanus vaccination (or willingness to obtain one).
- Current and valid COVID-19 vaccination (primary course) records, unless a medical exemption applies
How to Apply
To apply, email your covering letter and CV to Gabby: ghouston@rspcavic.org.au for a confidential discussion.
If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria.
Please note that we are actively reviewing applications and to apply as soon as possible
RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy by visiting our website.
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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