Vet Nurses and other support staff

Veterinary Receptionist and Client Services Roles 

Macquarie Vet Hospital, North Ryde, NSW (posted 25th January)

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Part Time Receptionist

Are you an upbeat and caring person looking for a position in a dynamic clinic that practices the highest standards of care? Do you enjoy getting to know a lovely bunch of clients and their pets and having a positive impact on their visits to us? Are you looking for a little inspiration in your career?

Perfect, then we can help! We are looking for a friendly receptionist to join Lyn (our other current wonderful receptionist) and the rest of our team as we strive towards offering first class, fear free care to our fur patients and parents.

The exciting part!

What we’ll need from you
We are seeking part time applicants to work weekday afternoons from 4pm till 8pm and a share of Saturday reception duties. There may be opportunities to expand these hours in the future.

Here to help
If you're ready to join a clinic striving for the best in pet and client care, then please send your application through to Matt at matt@macquarievets.com.au

Cat Protection Society of Victoria, Greensborough VIC (posted 25th January) Veterinary Receptionist

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Veterinary Receptionist
Cat Loving Receptionist. Greensborough location.

We are looking for a Veterinary Receptionist for our Private Veterinary Clinic (open to the public).

The ideal candidate will have confident reception skills. They will be taking phone calls, assessing client needs and booking appointments. Administration duties such as attaching x-rays to files, inputting microchip forms, sending reminders and scanning paperwork may be required. We are looking for someone to join our supportive and friendly team who can help the day run smoothly. 

The role will be mainly client facing reception, with the potential to progress to assisting with further duties in the clinic. (Such as basic animal husbandry, assisting with running in house bloods on our IDEXX machines, basic cat handling and other duties).

The position is flexible with 24 – 38 hours per week, including weekdays and a rotating Saturday every 3-4 weeks.

We are an accredited ISFM Cat Friendly Clinic (Silver).

The Cat Protection Society of Victoria is a not-for-profit animal welfare organisation that has been operating for over 70 years. The aim of the Private Clinic is to fund the Shelter.

This year we are on track to rehome or adopt up to 2000 cats. We look forward to seeing these successful adoptions as loved companion cats in the private clinic.  We value collaboration, integrity and a respectful work environment. We try to look out for each other and enjoy ourselves at work. Importantly, we have a coffee machine and barista in the building : )

www.catprotection.com.au

Please send your CV and a cover letter to Dr Peta Keown at vet@catprotection.com.au
Phone 03 8457 6504

Animal Referral Hospital, Gosford, Central Coast NSW (posted 24th January) Customer Care Team Leader

Animal Referral Hospital Logo

Customer Care Team Leader
ARH Gosford NSW

We are on the hunt for an experience Customer Care Team Leader to join our well-run Customer Care Team at ARH Gosford.

About Us
ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer Care Team Leader who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances. This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role
Our Client Services Department requires a Team Leader to co-ordinate daily operations, manage staffing resources, and help facilitate the high emergency standards we are passionate about. We are looking to appoint a talented individual who values team cohesion, innovation, maximising nurse skillsets and the never-ending quest to improve! This is a permanent full-time position with a focus on managerial and administrative duties.

About You

As a successful candidate, you will possess the following skills and attributes:

We Offer

This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive salary plus:

Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.

Apply Now via the below link or for a confidential discussion about this opportunity contact Emily Banks, Talent Business Partner on 0421 705 547 or email emily.banks@gxltd.com.au.

https://smrtr.io/cQmkV

The Gables Veterinary Group, Monash ACT (posted 24th January) Receptionist

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Do you love animals, interacting with people and delivering exceptional customer service?

Are you enthusiastic, passionate and motivated?

YES?

Then this position is for you!

We are currently looking for a person to be the face of our practice, The Gables Vet Clinic, as veterinary receptionist. Being the initial point of contact with our clients and their pets, you will play an integral role in the presentation and running of the veterinary clinic.

Some of your duties would include:

Essential attributes for the position:

You will be working Monday to Thursday 8am till 6pm with no weekend work. Certificate IV nurse students are encouraged to apply as mentoring and training may be provided for the right applicants.

Apply now!

Please apply online with your CV and cover letter.

Evervet Prahran, Melbourne VIC (posted 23rd January) Receptionist

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Evervet Prahran, Melbourne VIC

About us:

Established in 1975, the Evervet group is a progressive, dynamic, family-owned veterinary hospital that has achieved ASAV ‘Hospital of Excellence’ accreditation status. We practice Fear Free veterinary medicine and focus on delivering Gold Standard patient care and client experience. The Evervet group of veterinary practices is affiliated with Ripponlea Veterinary Hospital.

Why Evervet?

Our pets bring communities together, they see us through tough times. They build us up, and they keep us grounded. We owe our pets so much. Here at Evervet, we exist to honour their gift, with the heartfelt care they deserve.

The veterinary profession has advanced and changed a lot, sometimes this can mean the care our pets receive starts to feel just a tad impersonal. We don't provide cookie-cutter solutions at Evervet and recognise the importance of familiar faces and tailored care. Join a team of locals you can get to know and trust.

We have 3 locations in the Evervet family. Each with its unique look, feel and services available from laparoscopic (keyhole) surgery to orthopaedics, CT scanning, and behaviour.
The welfare and mental health of our staff are of paramount importance to us, and we work hard to provide a supportive and caring environment, where staff can learn and grow.

Your pet, your family, always.

For more information, please visit www.evervet.com.au

Role

An opportunity for a Veterinary Receptionist to join our team. The role can be part-time or full-time, and we are happy to work with the successful applicant to help them achieve a reasonable work-life balance.

We are seeking someone with reception or customer service experience that is passionate about patient care, with the ability to provide a high level of client service and share this skill and knowledge with others.

About you

We require a Veterinary Receptionist who shares our passion and vision of gold-standard patient care and providing an exceptional client experience.

Qualifications/Experience

What’s on Offer

Along with our vet and nurse team, you will be supported by a highly skilled, devoted reception team, who are all working towards the same goal of providing the highest standard of client experience and care to our patients.

We are committed to your professional growth and development, providing opportunities for you to progress in areas that inspire your passion to change the lives of pets. We offer continued education and support through our training and development team. We are committed to providing you with development based on your interests and long-term goals.

Please send your resume and a cover letter to careers@evervet.vet

Centre for Animal Referral & Emergency, Collingwood, Inner Melbourne, VIC (posted 23rd January) Client Services Manager

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Client Services Manager

The Centre for Animal Referral & Emergency (CARE) is currently recruiting for an enthusiastic and conscientious Client Services Manager (CSM) to support the organisation in delivering a consistently exceptional customer service experience to our valued clients and referring veterinarians.

About CARE
CARE is a busy, multi-specialist veterinary hospital located in Collingwood, on the fringe of the Melbourne CBD. It evolved from an ardent intention to provide the highest standards of patient care in a cooperative and cohesive, team-oriented environment that respects, supports and encourages the personal balance and professional development of its staff. This focus has fostered the development of excellent relationships within our staff, and with our referring veterinarians and clients. The hospital is staffed by an outstanding team of emergency veterinarians and nurses, working alongside specialists in internal medicine and surgery.

About the Role
The Client Services Manager (CSM) is a mid-level supervisory role within the organisation, overseeing our frontline customer service operations. The role is primarily focussed on coordinating and delivering an exceptional customer service experience to external stakeholders at all touchpoints across CARE, with a number of ancillary duties that support the work of our organisation.

Reporting to the General Manager, and working closely with the Nursing Manager, typical tasks and responsibilities include:

The successful candidate will have proven customer service abilities, excellent written and verbal communication skills, a good eye for detail and conflict resolution, and previous experience working in the veterinary profession.

This role would suit an enthusiastic and mature current/former veterinary nurse looking to transition to an administrative role while maintaining close ties with the industry.

This is a permanent full-time (38hrs/week) position. The typical work pattern of the Client Services Manager is Monday to Friday, during regular business hours, however the CSM remains on-call to reception staff who require supervisor support and/or are unable to attend work. In these circumstances, this will require coordination of a substitute receptionist, or – on rare occasions when a substitute staff member cannot be coordinated – in person attendance to provide (paid) cover. (Note: Receptionists work daytimes, and weekday evenings only. There are no night shifts, or weekend evening shifts.)

Life at CARE
The successful candidate will enjoy:

How to Apply
If you are looking to take the next step in your career, and feel this opportunity is a good fit, we would love to hear from you! Applications and enquiries should be directed to Guy Yates, via email (careers@carevet.com.au) or phone (03 9417 6417). Applications should include a cover letter, CV, and contact details for references.

CARE is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, gender, sexual orientation, or age.

Note, the successful applicant may be required to undertake a National Police Check.

Advanced Vetcare, Kensington VIC (posted 23rd January) Receptionists - Full Time, Part Time and Casual

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VETERINARY RECEPTIONISTS REQUIRED

Advanced Vetcare is a veterinary referral centre in Kensington with 24-hour emergency and critical care support. We are a continually growing team in a purpose-built facility and now with the exciting addition of a brand new hospital in Kew.

At Kensington, we currently house specialist small animal surgery, internal medicine, oncology and ophthalmology services.

We also offer rehabilitation services in the form of veterinary physiotherapy and canine hydrotherapy.

Due to the expansion of our services to our new facility, we are in need of more front-of-house team members.

Applications are invited from nurses or veterinary receptionists to fill casual, part-time or full-time roles. We can be very flexible with your rostering with consideration to your out-of-work life!

The successful candidates will have the ability to work closely within a supportive team, but also efficiently and independently in an often challenging and unpredictable environment. The positions will require friendly, welcoming and professional attitudes, as well as outstanding communication skills.

This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients, our patients and our referring Vets.

These positions will contribute to our customer service hours rostered over weekday, evening and weekend shifts.
Interested parties should submit a letter of introduction, resume and two current referees to: careers@advancedvetcare.com.au

www.advancedvetcare.com.au  

The House Call Vet, Kenmore, Riverside Brisbane, QLD (posted 20th January)

the house call vet

Full-Time Client Care Superstar Required

The House Call Vet is looking for a Receptionist to join our growing Client Care Team. We are looking for someone who is passionate about customer service and who thrives on building strong client relationships.

The House Call Vet is a comprehensive and modern veterinary practice that combines traditional veterinary clinics with an advanced house call service. With our fleet of house call vehicles and network of veterinary hospitals, we care for pets across the wider Brisbane area.

Our ideal candidate is:

Duties and responsibilities:

Duties will include but not be limited to:

While experience within the veterinary industry is helpful it is not a pre-requisite. Remuneration will be commensurate with experience. This if a full-time role including Saturday hours with immediate start available.

All applications should be emailed to joel@thcv.com.au

Sydney Veterinary Emergency & Specialists, Rosebery, Southern Sydney NSW (posted 20th January) Receptionist

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We are a vibrant 24-hour hospital with a talented team of vets, nurses, and support staff - all working together to provide the best possible care to our clients and their pets. We are currently seeking a Receptionist to join our team.

Some of the duties will include:

The ideal applicant will have:

Prior experience working in a veterinary practice or medical reception environment will be viewed favourably, as will any qualifications regarding animal care.

Apply Now!
Apply to Clare.Kolokossian@Vet.Partners

Greencross Vets Woolloongabba, Southern Brisbane, QLD (posted 19th January)

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Head Veterinary Receptionist
Woolloongabba QLD

An opportunity for a Head Vet Receptionist to join our Woolloongabba team on a permanent full-time basis.

Greencross Vets provides the highest quality of integrated veterinary services in Australia, with an extended network of General Practice clinics and state-of-the-art Emergency, Specialist and Referral hospitals that are steered by a team of world-class Vets, devoted Specialists, skilled nurses and supportive Management. One of the largest veterinary groups in Australia, we pride ourselves on our veterinary jobs with employee-led development and support program that includes a commitment to a better career/life balance. This allows us to provide an exceptional standard of patient care, with access to all of the resources, technology and equipment needed for best practice medicine.

About Your New Role

About Your Skills and Experience

We Offer

How to Contact Us
If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Megan Carlisle, Business Manager on mcarlisle@greencrossvet.com.au

St Ives Veterinary Hospital, Upper North Shore of Sydney NSW (posted 18th January)

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St Ives Veterinary Hospital – Receptionist position

Are you an experienced receptionist with a passion for animal care?

Do you have excellent customer service skills and like working with a great team?

We are seeking an enthusiastic Veterinary Receptionist to join our team.   Our receptionist needs a friendly and warm manner to manage our clients’ needs.  Our core values are kindness, teamwork and excellence.

Key responsibilities for this role are:

The ideal candidate will have:

The role will be Monday to Friday, 8am – 6pm.  Full time or job sharing considered.

If you think this role is for you please send your resume and a brief paragraph about yourself to vets@stivesvet.com.au

The Point Vet Working Class Vet, Paradise Point, Gold Coast, QLD (posted 18th January)

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Client Care Representative

The Point Vet has provided an extremely well renowned level of care to the Northern Gold Coast since establishing in 2011. A family-owned and patient-prioritised clinic that prides ourselves on our exceptional customer services throughout every client and pet's experience with us.

We are seeking a Client Services Representative who would like to take on this newly-developed role within our practice to help our nurses and vets maintain our high level of customer care and animal-care focused approach to healing and well-being in the veterinary industry. While you don’t have to have prior experience working in a vet clinic, any previous role the encompasses these skills would be wonderful. We are a fun-loving, energetic team with an emphasis on our staff well-being. This is shown in how we treat, remunerate and reward our staff. In turn, we have the happiest bunch of people working for us, you could hope for.

This is a busy role, with your key areas of responsibility involving the following:

We’d like the successful candidate to possess skills:

To apply today, send your resume and a covering letter telling us a bit about you to: tess@thepoint.vet

Brisbane Veterinary Specialist Centre, Albany Creek, Southern Moreton Bay Region, QLD (posted 18th January)

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Brisbane Veterinary Specialist Centre seek a Client Service Officer to join a team of caring professionals, dedicated to pets’ health and wellbeing on a casual basis.

Brisbane Veterinary Specialist Centre (BVSC) is much more than just a purpose built, state of the art veterinary facility providing outstanding modern medical and surgical equipment in Albany Creek on Brisbane's north side. It is a place where you find a caring team of people, whose focus is giving pets the very best care possible.

Key Competencies

Key Tasks

Given the complex and diverse nature of our services, our preference is that you have previously worked in the medical field (human or animal). A thorough training program will be provided.

This is a casual position (around 24 hours per week available but this can change depending on workloads etc) with various shift options for our four Client Service Officers to ensure we cover early morning arrivals and evening discharges.

If you would like the opportunity to be part of a highly dedicated team of professionals, please apply online with your CV and Cover Letter at VetPartners Careers - Receptionist - Client Service Officer (jobvite.com) or reach out to neilr@bvsc.com.au for more information.

University of Sydney Camperdown, Sydney's Inner West, NSW (posted 18th January) Receptionist

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The University Veterinary Teaching Hospital (UVTHS) in Camperdown is seeking a Receptionist to provide exceptional customer service to Hospital clients, staff and students through the provision of high-level reception, telephony and administrative duties.
  
To be successful in this position it is essential you have:

Desirable attributes:

Shifts will include hours between 7am-12am Monday to Sunday. The successful candidate will be required to take part in covering public holidays and weekends as required.

Full-time preferable, part-time considered.

 Please send your resume and cover letter to Clare.Kolokossian@Vet.Parnters

West Blacktown Veterinary Clinic, Sydney West NSW (posted 17th January) Receptionist

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‘’Working at West Blacktown Vet Clinic has honestly been the best workplace I have ever worked in. All of the staff are very compassionate and caring about animals and welfare and put the animal’s needs first. Everyone works so well together to get the job done in the most caring way. It’s a busy clinic but the workflow runs smoothly with the team as everyone has great communication with each other. The clients are all so lovely and it’s so nice to have relationships with them and their pets. It’s a lovely workplace, the whole team is so supportive of each other, and management really looks after the staff and are very approachable.  I am definitely so proud to say I worked here. I couldn’t recommend working here enough!’’– Former receptionist, Nat.

Our West Blacktown Veterinary Clinic team is expanding! Our current receptionist Renee is lonely, and we are excited about finding her a friend to complete our receptionist team!

Our vision here is to create a safe, trusted, respectful and encouraging workplace for all. We strive to provide gold standard veterinary care and customer service to all our clients and their pets, in a minimal stress environment.

We are looking for someone ideally with;

About the role;

With the support of our Head Nurse, you will be responsible for scheduling and effective communication with our clients, members of the public and our team. This includes;

We are offering;

We are quite flexible with this role - it could be full time or part time. We just want to find the right person for our team, and have our team be right for that person! If this resonates with you, then we would love to hear from you!

Please call the clinic on 02 9621 4984 between 12pm – 3pm, Monday to Friday, and ask to speak to Cass.

Check out our website https://www.westblacktownvet.com.au/

North Shore Vet Hospital & Specialist & ECC Centre, Sydney, NSW (posted 16th January) Customer Service / Receptionist

North Shore Veterinary Specialist & Emergency Centre logo

North Shore Veterinary Hospital and Veterinary Specialist & Emergency Centre is a general practice and Specialist Referral Veterinary Hospital which has a 24 hour emergency service 365 days per year. It is one of the busiest Veterinary Hospitals in Sydney, located in Artarmon and walking distance from St Leonards or Artarmon Stations.

Due to Staff Movement within the Hospital we are searching for a talented Full-Time Customer Service/Receptionist.

This new member of staff will know the importance that a functioning cohesive front of house team play in a successful Veterinary Practice and would suit someone with a Customer Service/Reception/Admin career working where the action is.

Our bonus?  -  Caring for our clients beautiful 4 legged family members.

Essential Criteria:

Duties Include but are not limited to:

What we Offer

Experience on reception in a veterinary or medical environment as well as a working knowledge of RxWorks would be an advantage. However we are willing to train in RX for the right candidate.

Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the hospital.

Apply online now or for more information email Clare.Kolokossian@Vet.Partners

www.northshorespecialist.com.au

Animal Emergency Centre Frankston, Melbourne VIC (posted 16th January) Receptionist

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Receptionist
Frankston

AEC is a purpose-built Veterinary Emergency and Critical Care facility with up to date equipment and a dedicated team of Emergency & Critical Care Veterinarians and Nurses practicing exceptionally high standards of patient care. They are a knowledgeable, approachable and highly supportive team.

We are currently seeking a vibrant and efficient Receptionist on a part-time basis or causal basis.

There may be additional shifts at short notice, which could include evenings, overnights, weekends and public holidays.

We Offer

The primary responsibilities of this position include

The ideal candidate will have the following qualities and expertise

If you would like to become part of our dynamic AEC team, please send your application, including a cover letter and resume to:

Aimee Elliott
vetnursecareers@gxltd.com.au

Animal Emergency Centre Mount Waverley, Melbourne VIC (posted 16th January) Receptionist

Animal Emergency Centre Logo

Receptionist
Mount Waverley

AEC is a purpose-built Veterinary Emergency and Critical Care facility with up to date equipment and a dedicated team of Emergency & Critical Care Veterinarians and Nurses practicing exceptionally high standards of patient care. They are a knowledgeable, approachable and highly supportive team.

We are currently seeking a vibrant and efficient Receptionist on a part-time basis or causal basis.

There may be additional shifts at short notice, which could include evenings, overnights, weekends and public holidays.

We Offer

The primary responsibilities of this position include

The ideal candidate will have the following qualities and expertise

If you would like to become part of our dynamic AEC team, please send your application, including a cover letter and resume to:

Aimee Elliott
vetnursecareers@gxltd.com.au

Animal Emergency Centre Moorabbin, South-East Melbourne VIC (posted 16th January) Receptionist

Animal Emergency Centre Logo

Receptionist
Moorabbin

AEC is a purpose-built Veterinary Emergency and Critical Care facility with up to date equipment and a dedicated team of Emergency & Critical Care Veterinarians and Nurses practicing exceptionally high standards of patient care. They are a knowledgeable, approachable and highly supportive team.

We are currently seeking a vibrant and efficient Receptionist on a part-time basis or causal basis.

There may be additional shifts at short notice, which could include evenings, overnights, weekends and public holidays.

We Offer

The primary responsibilities of this position include

The ideal candidate will have the following qualities and expertise

If you would like to become part of our dynamic AEC team, please send your application, including a cover letter and resume to:

Aimee Elliott
vetnursecareers@gxltd.com.au

Yarrabilba Veterinary Services, Gold Coast Hinterland QLD (posted 12th January) Receptionist

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PERMANENT FULL-TIME VETERINARY RECEPTIONIST REQUIRED

Yarrabilba Veterinary Hospital is currently seeking an experienced Veterinary Receptionist for a permanent position. Our modern, purpose built hospital is integral to the community and we enjoy a strong reputation locally for providing high standards of patient care and outstanding levels of customer service.

We are looking for:

This role is a full time position and will involve working Monday – Friday from 12pm-8pm.

There will be no regular weekend work although flexibility to cover other team members leave is much appreciated.

We are a friendly team, who all get along well. We have a busy, varied caseload and lots of nice clients that appreciate what we do. We are looking for another superstar to join us.

If you think this could be you please send a copy of your resume, with a covering email to Kylie at: officemanager@yarrabilbavet.com.au

Hawthorn East Vet, East Melbourne VIC (posted 12th January) Receptionist

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Veterinary Receptionist – Full Time

Do you want to work with a great team and an employer that supports your professional development? We are looking for a friendly experienced receptionist to join our growing team.

At Hawthorn East Vet, we have an established reputation for strong team culture. With a continuing education program, regular wellness training and a commitment to career development, we ensure that our people have the opportunity to do what they love.
About us

Our staff provide great clinical care for our patients and a warm, caring experience for our clients. We invest in our team and facility to ensure we are always developing and improving. With 3 clinics (Kew Vet & Cattery, Hawthorn East Vet & Alphington & Fairfield Vet) you will be joining a large team of experienced vets & nurses who work alongside each other to make this workplace great.

Just a few benefits:

About the role

About you

Remuneration is well above award and commensurate with experience.

Like to know more? Contact Kelley on 0420 426 026, or email your resume and cover letter, explaining why you believe you would be a great fit for our team to kelleyj@kewvet.com.au

Please note: We love training the next generation of veterinary nurses, however this position is not a pathway to a nursing.

Melbourne Veterinary Specialist Centre, Glen Waverley VIC (posted 9th January) Client Services Representative

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Client Services Representative

Glen Waverley

The Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist veterinary centre providing services to Clients and Veterinary Practices within Metropolitan Melbourne and Regional Victoria.

We are seeking a Client Services Representative who demonstrates a high level of professionalism and customer service skills, enthusiasm, energy and empathy at all times, for the delivery of excellence in a friendly working environment.

This is a busy role and your key areas of responsibility will involve the following:

The successful candidate for this role will have the following skills:
Initiative & Adaptability - this role requires you to be able to multitask and have a proactive attitude;

This opportunity will provide you with ongoing training and development to enhance your skills.

If you would like to be considered for the role or have any further questions please forward your details to Rachael Cope via email, rcope@melbvet.com.au

Figtree Veterinary Clinic, Lane Cove NSW (posted 6th January) Receptionist

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Veterinary Receptionist required to join a small team of warm, welcoming and deeply passionate individuals who are dedicated to providing the highest standards of care for our patients in the lovely Lane Cove community.

Receptionist duties include but not limited to:

Ideally the successful candidate will have reception experience with great customer service skills, be organised, efficient and able to multi-task within a veterinary environment

We can provide an excellent work life balance, hours are typical of 8am-5pm three days per week, varied and interesting role, training can be provided, salary dependent on experience

Please email your application to Clare.Kolokossian@Vet.Partners

Southcoast Animal Hospital, Port Noarlunga SA (posted 6th January) Receptionist

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Receptionist Permanent Part Time - 25-38 hours

Are you a people person and an animal lover at heart looking for a new challenge?

Do you enjoy building good relationships to ensure clients have the best possible experience?

Then we are looking for you!

We are a busy privately owned Veterinary Hospital looking for the right person to be our customer advocate providing an exceptional experience for our clients and their pets with every interaction.

We are looking for someone who has:

Responsibilities include:

What we can offer you:

If you are looking for a position that is all about the customer experience and you feel you would be a great addition to our team, send your resume to Renee Richardson, Practice Manager at: r.richardson@scah.com.au

If you would like to learn more about our Hospital visit: www.scah.com.au

Perth Vet Emergency, Yokine WA (posted 6th January) ECC Triage Nurse / Client Care Representative

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Triage Nurse / Client Care representative– Emergency and Critical Care
Yokine, Perth

Part time

Perth Vet Emergency (PVE) is on the lookout for a Triage Nurse / Client Care Representative (CCR)

If you are an outgoing, personable, and cheerful vet nurse who loves to create amazing customer experiences while still utilising your nursing and patient care skills, then this is the job for you!

PVE is an afterhours emergency veterinary clinic who provide gold standard care to pets of Perth. PVE operates 24 hours and consults from 6:00pm to 8:00am on weeknights and 24 hours on weekends and public holidays, 365 days per year. Clients don't often anticipate needing emergency veterinary care, we aim to support them by providing a high quality and compassionate service to them and their pets. We are a team of thoughtful and considerate members who show empathy and compassion. We greet everyone with a smile on our face and kindness in our hearts, regardless of the emergencies that are occurring behind closed doors.

About the Role:

Our Triage Nurse / CCR role is integral to both patient care and maintaining our client service standards. The Veterinary industry is experiencing increased workloads and longer wait times. The Triage Nurse / CCR is vital to sustain gold standard patient care to each pet while also keeping their families informed, reassured, and comforted. The Triage Nurse / CCR’s primary responsibility will be patient triage, client communications and assisting the Client Care team with all client service needs.

The Triage nurse/CCR is an essential part of the team and will be the key link between front of house and the hospital. This new and exciting role will be based in Yokine. The hours of work are a variety of weeknights, weekends and public holidays.

Your Responsibilities:

 
All About You:

The Benefits

We deliver an emergency veterinary experience that goes beyond treating the needs of our pets. We are the change. Making a difference to all animals and people by leading the way in the Veterinary Experience.

To apply for this role, please email your resume and covering letter to careers@aes.email quoting reference PVETNCCR*

In your cover letter, please advise of:

Animal Eye Services, Underwood, City of Logan, QLD (posted 6th January)

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VETERINARY RECEPTIONIST/NURSE - PART TIME POSITION

Animal Eye Services is an exclusively Veterinary Ophthalmology practice co-located with Veterinary Specialist Services at their hospital in Underwood QLD (southern suburbs of greater Brisbane) As our practice expands we are looking to add another permanent part time receptionist, working a minimum of 3 days per week. These hours are expanded from time to time to cover for absence of other reception staff. Our receptionists often represent the first exposure of our clients to the practice whether face to face, by email or phone – the importance of that initial impression cannot be underestimated. Intended start date would be around early March to replace a receptionist who is sadly leaving us.

Experience required: 

Essential attributes of the successful applicant would include:  

Remuneration 
Most terms of employment are covered by the Animal Care and Veterinary Services Award (2020) however the hourly rate of pay is considerably more than the current award rates.

Initial expressions of interest by email please to Dr Mike Bernays or Dr James White - animaleye@animaleye.net.au or by phone 07 3341 1981 

Greencross Vets Woolloongabba, Brisbane QLD (posted 4th January) Receptionist

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Receptionist - Full Time

Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service?
Are you a people person and animal obsessed? Combine your love for both on the daily!

Greencross Woolloongabba is located close to Brisbane CBD, next to South Bank and is a well-established, purpose-built practice with a team that strives to support one another and work as one big team for the “love of pets”.

About Your New Role

What you’ll bring

What we can offer you

If you would like to become part of the Greencross Woolloongabba team, please send your resume to Megan Carlisle at: mcarlisle@greencrossvet.com.au

Sandown Veterinary Clinic, South-East Melbourne VIC (posted 4th January)

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Veterinary Receptionist – Part time

Sandown Veterinary clinic in Springvale are looking for a Part-Time Receptionist to join our friendly + dedicated team.

We are looking for someone who can work 3days per week (Tuesday + Wednesday 9.00am – 6.00pm), including every Saturday (9.00am – 1.00pm)with the opportunity to cover holiday and sick leave if needed. We are an extremely busy clinic so if you think you are up for the challenge please apply.

What we do here at Sandown Vet Clinic

About Your New Role

What you’ll bring

Experience on reception in a veterinary or medical environment as well as a working knowledge of Ezyvet would be an advantage. However we are willing to train in Ezyvet for the right candidate.

Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the Clinic

To Apply please email your cover letter and Resume to info@sandownvet.com.au Attention of Sarah Newman

Greencross Vets Livingstone Road, Petersham, Inner West Sydney NSW (posted 23rd December) Receptionist / Nurse

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Vet Nurse/Receptionist
Livingstone Rd NSW

An opportunity for a Veterinary Nurse to join our Livingstone Rd team on a permanent part-time basis.

Greencross Vets provides the highest quality of integrated veterinary services in Australia, with an extended network of General Practice clinics and state-of-the-art Emergency, Specialist and Referral hospitals that are steered by a team of world-class Vets, devoted Specialists, skilled nurses and supportive Management. One of the largest veterinary groups in Australia, we pride ourselves on our veterinary jobs with employee-led development and support program that includes a commitment to a better career/life balance. This allows us to provide an exceptional standard of patient care, with access to all of the resources, technology and equipment needed for best practice medicine.

About Your New Role

What you’ll bring

What we offer you

What would it be like to work with us?

Greencross is simply a great place to work. Our Greencross Vets are patient advocates. We’re focused on your professional growth and development, providing opportunities for you to progress in areas that spark your passion to change the lives of pets. We offer continued education and support, internally and externally, to give you development based on your interests and long-term goals.

We also provide access to experts in areas such as mental health and pride ourselves on our employee-led development and support programs.

Greencross provides the best mentoring and structured ongoing Vet and Vet Nurse development program opportunities in the country. We are proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and a structured return to work clinical program.

We are committed to providing career life balance, have an industry-leading Continuing Education program, a highly regarded nursing intern program, plus a wide range of career opportunities throughout our 170+ Greencross Vet GP clinics, Specialist, Emergency and Referral vet hospitals nationally; Animal Emergency Centre, Animal Referral Hospital, Veterinary Referral Hospital, AVSARC, AAERC.

How to Contact Us

If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Siobhan Kirkland, Practice Manager on: Siobhan.Kirkland@greencrossvet.com.au

The Vet Practice, Whittlesea, Outer North-East Melbourne, VIC (posted 22nd December)

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The Vet Practice Whittlesea – Receptionist

Would you like a fresh start to the new year?
Do you enjoy interacting with clients regularly?
Do you enjoy being around animals?

The Vet Practice Whittlesea is after an experienced Receptionist who is passionate about client care and creating positive client interactions.

To be successful:

The role:

About you:

The company
A part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, The Vet Practice Whittlesea does things a little differently.

While we are classified as a general practice clinic, we offer much more than a standard general practice. Between our dedicated reception team, our hospital, and our rehabilitation team, we pride ourselves on educating clients about their options, while offering a variety of both holistic and medical, diagnostic and treatment options.

Please note this is not an entry level position only applicants who meet the criteria will be considered.

If you’re interested in taking the next step in your career with ample opportunities and you love animals, apply now with your resume and cover letter to recruitment@apiam.com.au

Peninsula Vet Emergency and Referral Hospital, Mornington (posted 21st December)

Peninsula Vet Emergency and Referral Hospital logo

Are you an experienced customer service representative with a passion for animals?

We have an exciting opportunity for a highly motivated customer service representative with exceptional communication skills to join our reception team at the Peninsula Vet Emergency and Referral Hospital.

If customer service is your passion and you would also love the opportunity to make a positive difference to pet owners and their beautiful pets, then read on!

About the role

Peninsula Vet Emergency and Referral Hospital is located on the beautiful Mornington Peninsula. Our caring team provide specialist surgical, medical, and emergency veterinary care to small animals 24 hours a day, 7 days a week.

We are looking for a part-time (approximately 20 hours per week) receptionist. The position involves working various shifts (day, evening and weekend) between the hours of 8am to 9pm Monday to Sunday, including public holidays.

The position includes the following responsibilities:

About you

The successful candidate will have and be able to demonstrate the following:

Previous veterinary experience is not a requirement for this position, but a passion for customer service is!

If this sounds like you, we would love to hear from you.

How to apply

To register your interest in this position please submit a cover letter and current CV at - VetPartners Careers - Veterinary Receptionist (jobvite.com) or reach out to Sarsha Collett at sarsha@penvetreferral.com.au.  
#PVC

Further information

If you would like further information about our hospital, please visit our website.

Swans Veterinary Services, Esperance WA (posted 19th December) Receptionist

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Veterinary Receptionist

We are seeking an enthusiastic Veterinary Receptionist to join our ever growing team. Our Receptionists deliver exceptional customer service and have the ability to manage our client’s needs in a friendly, compassionate and knowledgeable way. The key responsibilities for this role are as follows:

The right applicant will display the following traits:

Our hospital is a large and vibrant mixed practice consisting of 11 Veterinarians, 6 Nurses, 4 Admin Staff, 4 Receptionists, 2 Laboratory staff, 1 Animal technician and 1 Nurses assistant. Our opening hours are 8.00 – 5.30 Monday to Friday and 8.00 – 12.00 on Saturdays. Our receptionist must be available to cover these hours. 

If you feel you can meet the above requirements, please express your interest to admin@swansvet.com

For any questions or queries please contact Sarah Budrey on 08 9071 5777.

Greencross Vets Ashburton, SE Melbourne VIC (posted 16th December) PT Receptionist

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Greencross Ashburton are looking for a Part Time Receptionist!

Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service?

Are you a people person and animal obsessed? Combine your love for both on the daily!

We are an experienced, easy-going, supportive team located just outside the inner city in the eastern suburbs of Melbourne, it is a great location with a variety of lovely and loyal clients that you'll just love!

About Your New Role

What you’ll bring

What we can offer you

Become the friendly face of the Greencross Ashburton team, click the link here https://smrtr.io/cvxcr and Apply Today!

Canberra Veterinary Hospital, Lyneham, North Canberra ACT (posted 14th December) Receptionist / Junior Nurse

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Canberra Vet Hospital is seeking a Part Time Receptionist/Junior Vet Nurse to join our fun & dynamic team.

Canberra Vet Hospital has an amazing team of 6 vets and 10 support staff. We are looking for a friendly and confident receptionist to join our support team.  We are passionate about providing high standards of veterinary care. We come to work to do what we enjoy doing - helping improve the lives and wellbeing of animals and in turn doing the same for their owners. 

We are looking for an experienced Receptionist who might also be studying their Cert IV in Vet Nursing, so that we can help you progress into a career in the industry. 

About us

About you

The successful applicant will possess the ability to:

The Benefits

 Please send your resume to Clare.Kolokossian@Vet.Partners

Animal Dermatology Clinic, Murdoch, Southern Perth, WA (posted 13th December) Receptionist

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VETERINARY RECEPTIONIST FOR NEW FACILITY

Animal Dermatology Clinic Perth is expanding into new premises and currently has an opportunity for an experienced receptionist to join our newly hired Client Services team. Veterinary or medical industry experience is preferred but not required. We provide outstanding veterinary care for dogs, cats and horses with skin and ear diseases and have a loyal client base.

We are looking for a receptionist who has the following skills and experience:

This position is full-time with hours between Monday-Friday. If you are interested in learning more about this role, please send

For further information, or to apply, contact: K.Ramsden@murdoch.edu.au with “Veterinary Receptionist” in the title line.

All applications will be treated in full confidence. Queries can be emailed to the same address.

Townsville Veterinary Clinic, Aitkenvale Townsville QLD (posted 12th December)

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VETERINARY RECEPTIONIST REQUIRED in sunny North Queensland.

We are looking for a veterinary receptionist who excels in customer service to join our team.

Townsville Veterinary Clinic is a mixed large and small animal practice serving tropical North Queensland for over 40 years. Our team of six veterinarians includes a specialist equine surgeon and experienced mixed and small animal veterinarians. The TVC nursing team rotates through the equine and small animal hospital as well as reception, although we also have dedicated admin staff.  TVC also provides equine clinical teaching to final year veterinary students from James Cook University School of Veterinary Science.

There is never a dull moment at the reception desk dealing with a range of small and large animals, from cats and dogs to goats, cows and horses – even the occasional pig.  Strong organisational skills and excellent communication are required, with a preference for candidates who have previous veterinary nursing experience and knowledge.

While you must be able to work without direct supervision and be prepared for the curveballs that animals and schedules throw at us, the ability to perform as part of our team and keep the clinic workflow moving smoothly, while looking after our clients, is vital.

The position includes answering telephones, face to face client interactions, OTC sales, scheduling appointments and surgeries in both small animals and large, answering client enquiries, maintaining our database, assisting with marketing promotions – just to name a few. We run Vision VPM as our PMS but if you are not familiar with it, it is easy to learn.

The position is full-time, and we are happy to discuss how those hours are worked, over 4 days/week or 5.

Applicants should submit their emailed resume to the attention of Dr. Louisa Hick at vet@townsvillevetclinic.com.au

See our website: https://townsvillevetclinic.com.au/

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Veterinary Referral Hospital VRH Dandenong, South-East Melbourne VIC (posted 5th December) Client Service Officer

Veterinary Referral Hospital Dandenong

VETERINARY REFERRAL HOSPITAL
CLIENT SERVICE OFFICER x 2
Dandenong, VIC

VRH is a purpose-built, world leading facility with modern sophisticated equipment and over 80 clinical and support staff, all focussed on providing world class patient care in a supportive, learning environment. A vacancy has arisen for an experienced Receptionist with a collaborative style and a real interest in seeing the business excel through the proper functioning of the Customer Service Team.

We have two integral and integrated parts to the business and the Client Service Team play a crucial role in enabling the Hospital to operate efficiently whilst offering superior client service.

On the Referral side, you will:

As the first contact for our clients presenting to the Emergency Department you will:

This role is perfect for someone who thrives in a fast-paced exciting environment with a strong team focus and attention to detail. Responding to covid has reinforced the importance of organisational agility and we are looking for someone who is proactive in identifying areas for improvement and being part of the solution. Previous experience in a multi-practice or multi-disciplinary hospital setting will be well-regarded.

If successful, you will have access to:

To be successful you will have the following skills and expertise:

If you would like to become part of the dynamic Dandenong team, please send your application, including a cover letter and resume, outlining your suitability against the above-mentioned criteria to: Aimee Elliott – vetnursecareers@gxltd.com.au

Only applicants currently able to work in Australia will be considered.

Greencross Vets Kilsyth, Dandenong Ranges, East Melbourne VIC (posted 2nd December) Receptionist

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Veterinary Receptionist | Full Time | Kilsyth

Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets, as a pioneer in the Veterinary landscape for over 10 years, we are committed to raising the industry bar.

Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service? Are you a people person and animal obsessed? Combine your love for both on the daily!

We invite you to join the team at Greencross Kilsyth for a rewarding and fulfilling career!

About Your New Role

What you’ll bring

What we can offer you

Contact us today!

If you would like to become part of the Greencross Kilsyth team, send your cover letter and resume to Brittany Martin, Practice Manager, at: Brittany.martin@greencrossvet.com.au

Western Australian Vet Emer & Specialty WAVES, Success, South Perth, WA (posted 30th November) Receptionist

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A Rare Customer Service Role within the Emergency and Critical Care Department!

Part-Time or casual, after-hours Emergency and Critical Care Receptionists.

WAVES is looking for an enthusiastic, energetic, dedicated nurse who loves customer service and wants to be an Emergency and Critical Care afterhours receptionist. Veterinary medical knowledge is essential for this position. The successful applicant must be a qualified nurse and have at least two years experience in the veterinary industry. Previous experience as a referral hospital receptionist and with Cornerstone would be a big advantage; however, your professional approach is more important to us.

You will be the first and last person to meet and speak to clients at our hospital, so it is essential that you make them feel comfortable and deal with them in an efficient, professional and compassionate manner. You must be able to confidently give informative and supportive advice to clients and referring veterinarians who are calling in regards to emergencies. You must be able to confidently and calmly triage patients as they arrive and liaise with the rest of the emergency team in a fast and efficient manner. You must be able to multitask and consistently provide high quality customer service in a sometimes-hectic environment with high attention to detail.

This is position is completely committed to Emergency Reception and Customer Service and will not involve any nursing tasks other than triage. It is essential that the successful applicant is ready to dedicate their career to this fast-paced environment at Reception.

The successful applicant must have the ability to work on a rotating roster between the hours of 6pm and midnight Monday to Friday, as well as some weekend and public holiday shifts.

Please only apply if you are able to commit to this position long term and are happy to work nights, rotating weekends and public holidays.

If you have boundless energy, a positive outlook, work best under pressure and think fast then you may be the person we are looking for.

To find out about our recruitment process and how to apply email Emma at: emma@wavets.com.au

www.wavets.com.au
www.facebook.com/wavesvet

Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.

We offer an advertising service for employers requiring practice managers, groomers, receptionists or other support staff, both locum and permanent.

From 1st July 2022 the fee for veterinary clinics to place adverts on this page is $132.00 inc GST per advert.

For companies who are not veterinary clinics, but wish to employ veterinary nurses or related professionals the cost is $63.00 inc GST per week ($252.00 minimum fee).

If you would like to place an advert, please email your advert to jobs@kookaburravets.com Please include full contact details. (please note - we will not accept faxed adverts)