Vet Nurses and other support staff
Practice Management and Administration Roles
Mosman Veterinary Hospital, Sydney's Lower North Shore, NSW (posted 20th February) Practice Manager
Veterinary Practice Manager (Full Time Role) – Lead, Inspire & Make an Impact!
Mosman Veterinary Hospital, Sydney
Are you a natural leader with a passion for animals and people? Ready to take charge in a thriving, high-quality veterinary hospital? This is your chance to step into a dynamic role where no two days are the same, and your leadership will truly make a difference!
Why You’ll Love Working with Us
At Mosman Veterinary Hospital, we’re more than just a vet clinic—we’re a close-knit, independently owned team dedicated to delivering exceptional care to our patients and their families. Located in beautiful Mosman on Sydney’s lower North Shore, we take pride in our friendly, professional culture and cutting-edge medical and surgical services, including ultrasound, endoscopy, and brachycephalic airway procedures.
We believe a great practice manager is the heartbeat of a successful hospital, and we’re offering you the opportunity to lead, innovate, and grow with us!
What’s In It for You?
- A genuinely supportive team that values your expertise and leadership.
- The freedom to bring new ideas and make your mark.
- Ongoing training and development to boost your confidence and skills.
- A diverse, exciting role—every day is different!
- A loyal, dedicated client base who truly cares about their pets.
- A competitive salary package tailored to your experience.
Who We’re Looking For
We want an energetic, proactive Practice Manager who is ready to step up and drive our hospital to new heights! If you’re a go-getter who loves working with people as much as animals, this could be the perfect role for you.
Your Role & Responsibilities
- Lead & inspire our amazing team with confidence and enthusiasm.
- Oversee finance, admin, and HR (including recruitment, training & performance reviews).
- Create and manage marketing, social media, and website updates.
- Take charge of stock control and ensure seamless hospital operations.
- Manage staff rosters, timesheets, and payroll (with bookkeeper support).
What You’ll Bring to the Table
- Experience in the veterinary industry (as a vet, vet nurse, or practice/business manager).
- Exceptional leadership & communication skills.
- A passion for problem-solving, organization, and teamwork.
- A positive, can-do attitude that motivates and energizes those around you.
- Strong IT skills, ideally with RX Works, Microsoft & Google Suite experience.
Ready to Lead & Make a Difference?
We’d love to hear from you! If you’re excited about taking on a leadership role in a vibrant, high-performing vet hospital, apply today and be part of the Mosman Vet family!
The position is available from March 2025.
Applications (including CV and cover letter) should be directed to Dr Rachele Lowe at: mosmanvetpm@gmail.com
High Wycombe Vet Hospital, High Wycombe, Perth WA (posted 19th February) Practice Manager
Practice Manager – High Wycombe Vet Hospital!
At High Wycombe Vet Hospital, we are dedicated to delivering exceptional patient care and maintaining a supportive, well-structured clinic environment.
To support these goals, we are looking for a Practice Manager to provide leadership, guidance, and structure to our committed team. This role is key to ensuring we continue to offer the highest level of service while fostering a positive and collaborative workplace culture.
Why High Wycombe Vet Hospital?
✔ Work in a Supportive, Family-Oriented Clinic – Lead a team that genuinely cares for each other and their patients
✔ Mentor & Grow a Dedicated Nursing Team – Guide, develop, and encourage our nurses in their careers
✔ Support & Improve Veterinary Operations – Help maintain and improve a structured, well-organised clinic that runs smoothly
✔ Make a Difference in a Community-Driven Clinic – Build strong relationships with clients and their beloved pets
Your Role as Practice Manager:
As Practice Manager, you will play a key role in the day-to-day success of our clinic. This is a hands-on leadership role where you will:
✅ Inspire & Develop the Nursing Team – Train, support, and mentor a team passionate about patient care
✅ Create a Structured & Efficient Workplace – manage processes to ensure seamless clinic operations
✅ Oversee Daily Clinic Functions – Manage scheduling, team coordination, and exceptional client service
✅ Maintain High Standards of Patient Care – Work alongside our veterinarians to ensure the best outcomes for our patients
✅ Cultivate a Positive Team Culture – Foster a motivated, engaged, and happy work environment
What We’re Looking For:
🔹 Registered Veterinary Nurse with extensive clinical experience ideally within a 2-3 Vet practice
🔹 Leadership skills with a passion for team development
🔹 Strong communication and problem-solving abilities
🔹 Highly organised with a focus on efficiency and structure
🔹 A team player who values a positive workplace culture
This is a fantastic opportunity to make a positive impact in a supportive, well-established clinic where your skills and passion will make a real difference. If you’re ready to lead a clinically strong, community-focused team and help shape the future of High Wycombe Vet Hospital, we’d love to hear from you!
📧 Apply now or contact us at enquiries@forrestfieldvet.com.au for more details.
Forrestfield Vet Hospital, Wattle Grove, WA (posted 19th February) Practice Manager
Practice Manager – Lead & Inspire at Forrestfield Vet Hospital!
At Forrestfield Vet Hospital, we are dedicated to continuously improving our customer experience and maintaining the highest standards of care for our patients.
To support this mission, we are looking for a Practice Manager to join our team. This key role will provide the structure, leadership, and support needed to ensure our clinic operates efficiently, delivering exceptional care while fostering a positive working environment.
Why Join Forrestfield Vet Hospital?
✔ Lead a Busy & Established Clinic – Take charge of daily operations in a well-respected veterinary hospital
✔ Mentor & Grow a Talented Nursing Team – Shape the future of veterinary nursing with training, structure, and support
✔ Provide Stability & Support for Our Veterinary Team – Ensure efficient workflows and a strong clinical environment
✔ Work with a Passionate, Supportive Team – Collaborate with like-minded professionals who love what they do
Your Role as Practice Manager:
As the Practice Manager, you will ensure the clinic runs smoothly while fostering a positive and supportive work environment. Your responsibilities will include:
✅ Leading & Developing Our Nursing Team – Inspire, mentor, and provide ongoing professional growth opportunities
✅ Structuring & Supporting Our Veterinary Team – manage systems to enhance patient care and team productivity
✅ Overseeing Daily Clinic Operations – Streamline workflows, manage rosters, and ensure exceptional client service.
✅ Driving Growth & Excellence – Maintain high standards of patient care and staff well-being
✅ Building a Strong Team Culture – Promote a positive, collaborative, and motivated work environment
What We’re Looking For:
🔹 Registered Veterinary Nurse with extensive clinical experience ideally in a 2-3 Vet practice
🔹 Proven leadership and team management skills
🔹 Strong communication and organisational skills
🔹 A proactive, solutions-focused mindset with a passion for continuous improvement
This is an incredible opportunity to take a leadership role that will both challenge and reward you. If you’re ready to lead a high-performing team, make a real impact, and grow your career, we want to hear from you!
📧 Apply now or contact us at enquiries@forrestfieldvet.com.au for more details.Wilston Vet Surgery, Windsor, Inner North Brisbane (posted 19th February) Business Manager
Wilston is looking for an enthusiastic and driven Business Manager with a strong passion for leadership to join our team. We provide opportunities for growth through one-on-one mentoring, leadership academy & training, and a wide support network to help you develop new ideas and skills.
Wilston Vet is dedicated to providing compassionate and expert veterinary care to all our patients. We pride ourselves on delivering a warm, caring, and inclusive service, treating every client and patient as a valued member of our extended family.
Our team consists of highly experienced Vets and Vet Nurses to ensure highest standard of care to every patient we see. Our services are varied, seeing small animal veterinary consultations and surgeries, wildlife care as well as grooming and cat boarding services.
Our Benefits include:
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
About You
- At least 2 year’s experience in a leadership role within a health practice nor similar
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
About The Role
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please email steph.dealmeida@vetpartners for a confidential conversation.
Pittsworth Veterinary Surgery, Toowoomba QLD (posted 18th February) Business Manager
Pittsworth Vet Surgery are seeking a highly motivated Business Manager with a passion for leadership to join our team.
We offer development via 1 on 1 mentoring, leadership academy & training and a vast support network to gain ideas and skills.
Other Benefits include
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
We are very proud to have such a knowledgeable and talented group of staff at the Pittsworth Veterinary Surgery. Our team consists of dedicated vets and nurses with up to 30 years experience.
Everyone is committed to providing high quality veterinary care, and regularly undertake continued education, such as seminars and conferences, to better the information and service available to clients.
About You
- Clinical experience in Veterinary Nursing is advantageous
- A passion for Leadership and desire in developing a team and maintaining a healthy work culture
- Appropriate Certificate IV qualifications is desired but not essential
- An ability to work efficiently, both independently and as part of the team
- Ezyvet experience advantageous
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard working and a hands-on approach to your work
- A willingness to get involved with energy and drive, and utilise nursing/customer service skills
- Effective time management and organisation skills
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please apply online or email steph.dealmeida@vetpartners for a confidential conversation.
Byron Bay Wildlife Hospital, Ewingsdale, Northern Rivers Region, NSW (posted 14th February) Senior Vet Nurse
🐨 Senior Veterinary Nurse – Wildlife Care & Conservation
📍 Location: Byron Bay Wildlife Hospital, Byron Bay, NSW
❤️ Benefits: Employee Assistance Program (EAP), professional development, and the opportunity to work with Australia’s incredible wildlife.
About Us
Byron Bay Wildlife Hospital is dedicated to the rescue, treatment, and rehabilitation of Australia’s native wildlife. As a non-profit, fully equipped wildlife hospital, we provide expert veterinary care to injured and ill native species, helping them recover and return to the wild.
We are looking for an experienced senior Veterinary Nurse to join our passionate team. If you have a strong background in wildlife nursing and leadership, this is your opportunity to make a real impact in conservation medicine.
Key Responsibilities
- Provide high-quality nursing care to a diverse range of Australian wildlife.
- Assist veterinarians during medical and surgical procedures.
- Supervise and mentor a team of veterinary nurses, volunteers, and support staff.
- Maintain accurate patient records and ensure best-practice protocols are followed.
- Help manage hospital operations, including stock control and workflow coordination.
- Participate in training programs for staff, volunteers, and external stakeholders.
What We’re Looking For
✅ Essential Criteria:
- Certificate IV in Veterinary Nursing (or an Australian-recognized equivalent).
- Minimum of 3 years’ experience in veterinary nursing, with at least 1 year in wildlife care.
- Confident in handling, treating, and rehabilitating Australian native species.
- Strong skills in surgical nursing, emergency care, and patient monitoring.
- Experience in team leadership and staff mentoring.
- Excellent communication, problem-solving, and organizational skills.
⭐ Desirable:
- Accreditation as a Veterinary Nurse (AVN) through the VNCA.
- Additional training or experience in wildlife rescue and rehabilitation.
Why Join Us?
- Work with a passionate, expert team dedicated to wildlife conservation.
- Diverse, rewarding cases—no two days are the same!
- Employee Assistance Program (EAP) to support your well-being.
- Ongoing professional development and career growth opportunities.
- Make a real difference in the lives of Australia’s native animals.
How to Apply
If you are an experienced wildlife veterinary nurse looking for a meaningful role, we would love to hear from you!
📧 Send your CV and a cover letter addressing the selection criteria to bree@byronbaywildlifehospital.org
📅 There is no official closing date for applications—we will continue reviewing candidates until we find the right fit. If this role excites you, we encourage you to apply as soon as possible!
Byron Bay Wildlife Hospital is an equal opportunity employer. We encourage applications from individuals who share our commitment to wildlife care and conservation.
🚀 Join us in protecting Australia’s wildlife!
MyVet Springfield Lakes, Ipswich QLD (posted 12th February) Business Manager
Full Time Business Manager
MyVet Springfield Lakes are seeking a highly motivated Business Manager with a passion for leadership to join our team.
We offer development via 1 on 1 mentoring, leadership academy & training and a vast support network to gain ideas and skills.
Other Benefits include
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
Our team pride ourselves on a supportive family environment, we eat lunch together everyday, with no interruptions! Our mission statement is to treat every patient the way we expect our own pets to be treated.
We have a strong focus on preventative care, we have an im3 dental machine and dental x-ray. We’re also equipped with ultrasound, digital x-ray, FUSE in-house laboratory, sterile theatre and three consulting rooms. We maintain a manageable daily workload comprising of mainly routine surgical procedures and consults.
We prioritise work-life balance with no afterhours, no on-call, no public holidays, and no Sundays - we operate 8am-6pm weekdays and 8am-1pm Saturdays.
About You
- Clinical experience in Veterinary Nursing is advantageous
- A passion for Leadership and desire in developing a team and maintaining a healthy work culture
- Appropriate Certificate IV qualifications is desired but not essential
- An ability to work efficiently, both independently and as part of the team
- Ezyvet experience advantageous
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard working and a hands-on approach to your work
- A willingness to get involved with energy and drive, and utilise nursing/customer service skills
- Effective time management and organisation skills
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please apply online or email steph.dealmeida@vetpartners for a confidential conversation.
Doubleview Veterinary Centre, Scarborough, Coastal North-West Perth, WA (posted 12th February) Practice Manager
Join the fur-tastic team at Doubleview Veterinary Centre!
Doubleview Vet Centre is currently looking for a full time Practice Manager. If you’re a fun loving, enthusiastic, hard-working nurse who loves being part of a friendly team and has the determination to take your nursing experience to the next level – this is the job for you!
About us:
Doubleview Veterinary Centre has proudly served the community of Doubleview, Scarborough and surrounds for over 60 years. A leading small animal practice which is privately owned by three young and vibrant vets keen to make a difference. We are committed to delivering exceptional gold-standard care, providing the best outcomes for our patients and clients. Our passionate, experienced and dedicated team of vets and nurses love developing strong and long-lasting relationships with our loyal client base. We have a strong persuasion to utilising technology to the best of our ability to make the clinic more efficient and eco-friendly! Vedi, vet radar, vetS8, online admit forms – all saves on time and paper!
Position Overview:
We are seeking an experienced, highly motivated Practice Manager to oversee the day-to-day operations of our clinic. The ideal candidate will bring a strong background in veterinary practice management, exceptional leadership skills, a genuine passion for animal care and team development.
Key Responsibilities:
- Collaborate closely with the management team/clinical directors to ensure the smooth and efficient operation of the clinic, optimising both workflow and patient care.
- Mentor and develop veterinary nurses, providing guidance and support to help them advance in their careers.
- Lead and supervise clinic staff, fostering a positive, collaborative, and productive team environment.
- Assist the clinical directors in overseeing financial management.
- Assist the clinical directors in nursing rosters/payroll.
- Coordinate workforce management with the veterinary directors.
- Maintain key relationships with sales representative.
- Ensure compliance with all relevant regulatory requirements, maintaining a safe and clean clinic environment.
- Address client inquiries and concerns with professionalism, empathy, and effective communication.
- Work closely with the veterinarians to enhance patient care and contribute to continuous service improvements.
- Enthusiasm towards continuing education.
About you:
- Cert IV in Veterinary Nursing with confidence in all aspects of nursing (monitoring anaesthesia, administering medications, placing catheters, drawing bloods).
- Previous experience in veterinary practice management within a clinical setting.
- Strong organisational, time management, leadership, and communication skills.
- Ability to multi-task in fast-paced environments.
- Strong problem-solving skills.
- The ability to effectively address and resolve issues that arise within the clinic.
- A warm demeanour.
- Enjoys a flexible work schedule to include some weekends (because pets get sick any day of the week!).
- Loves working as part of a supportive and dynamic team.
- BONUS! Experience with Ezyvet, imagyst, vedi, vetradar, vetscan (zoetis, in house lab).
What We Offer:
- Competitive remuneration, depending on experience.
- 2:1 vet to nurse ratio.
- Ongoing training and continuing education opportunities organised at the clinic throughout the year – membership to VIN.
- Collaboration with the management team, fostering strong work relationships.
- Flexibility with hours – we know how difficult life can be sometimes.
- A fulfilling role with diverse daily responsibilities, surrounded by a caring and collaborative team
- Separate dog and cat consult rooms, waiting rooms and wards.
- All the usual toys to play with – sterile surgical suite, surgivet anaesthetic monitoring equipment, digital DR x-ray, ultrasound, IM3 dental equipment, dental x-ray, Imagyst cytology, in house lab to include microscope with a camera and Vetscan (bloods, urine).
- ISFM Feline Cat Friendly Accreditation.
- Uniform supplied.
- Dedicated lunch breaks.
- Finishing shifts when we say you will finish (no after hours – yippee!)
- Staff benefits to alleviate pressure if your own pet becomes unwell.
- We’re near the beach – keen for a walk/swim after work? Sunset views anyone?
- We love celebrating staff birthdays with delicious cake and presents.
How to Apply:
If you are a motivated and experienced professional committed to the well-being of animals and the continued success of a thriving veterinary clinic, we would love to hear from you! Please submit your resume and a cover letter outlining your experience to kate@doubleviewvet.com.au
Please visit our Instagram and Tiktok @doubleviewvet to see what you're missing out on!
Warwick Equine Vets, Rosenthal Heights, Southern Darling Downs, QLD (posted 11th February) Admin/Reception
Administrative Officer - Full-Time - Join the Team at Warwick Equine Vets
Warwick Equine Vets is a dedicated equine veterinary practice providing high quality care to horses in the Southern Downs region. We are committed to delivering exceptional veterinary services, combining expertise with a compassionate approach to horse health and welfare.
We are seeking a highly organized Administrative Officer to join our team. This role is the first point of contact for our clients, managing queries, scheduling appointments, and ensuring the smooth operation of our administrative processes.
Key Responsibilities:
- Provide exceptional customer service as the first point of contact for clients.
- Schedule appointments and coordinate veterinary visits efficiently.
- Manage administrative tasks to support the daily operations of the practice.
- Utilize office equipment and management software with confidence (training provided on our industry-specific software).
- Problem solve and adapt to a dynamic and fast paced environment.
About You:
- Previous experience in an office environment or administrative role.
- Strong attention to detail and excellent communication skills.
- Ability to multitask and manage time effectively.
- Experience in or knowledge of the equine and/or veterinary industry is essential.
- A genuine interest in animals and horses would be highly recommended.
This is a full-time position offering the opportunity to be part of a passionate team dedicated to equine healthcare.
For more information about this role, please contact 0400 977 564.
Western Australian Vet Emergency and Specialty, Success, Southern Perth, WA (posted 11th February) Admin/Reception
Part-time Administration Position – Medicine Department
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
Each day you will be working with a team of highly skilled medicine specialists, medicine nurses, and also a team of other veterinary specialists, nurses and other administrative staff throughout the hospital, to facilitate patient care and the smooth and efficient running of the service.
Our Medicine team consists of 4 medicine specialists, 2 medicine residents, a cardiology specialist. an oncology registrar, practice manager, 2 dedicated medicine administrators, 2 medicine nurse managers and a team of highly trained medicine nurses.
Responsibilities:
- Answering client phone calls
- Triaging new referrals
- Booking new and revisit appointments
- Confirming appointments
- Processing insurance claims
- Making up medication requests
Qualifications:
- Cert 4 in Veterinary Nursing
- Experience in a veterinary administration role.
The ideal candidate will have excellent communication and interpersonal skills with a genuine passion for customer service and animal care.
The position is part-time, 3 days per week. The hours of work can be between 8am and 6pm with no weekend or on-call work.
To apply please email a cover letter and CV to michelle@wavets.com.au.
Victorian Equine Group, Bendigo VIC (posted 10th February) Clinic Coordinator
Clinic Coordinator – Victorian Equine Group, Bendigo
Exciting opportunity to join our well-established and progressive Equine Clinic
Full time clinic coordinator wanted to manage and lead our team of veterinary professionals
Dedicated CE, perks and benefits from our industry leading organisation
We have an exciting opportunity for a Clinic Coordinator (practice manager) to join our clinic on a full-time basis. We would love for you to join our team! Bendigo has a lot to offer – it’s a vibrant contemporary regional city with all the things a bigger city has to offer – while still maintaining a great country feel. And it’s only 90 minutes from Melbourne!
About us:
- Victorian Equine Group (VEG) is very well-regarded, long-established specialist equine first opinion and referral hospital. We operate the Bendigo Equine Hospital, from which this position is based. The practice also runs at several locations remote to the hospital with vets based in Nagambie, Kyabram and Lancefield.
- VEG has a busy and exciting caseload ranging from racehorses and commercial breeders to backyard ponies and everything in-between.
- VEG is one of the expanding Apiam Animal Health group of regional and rural clinics that are committed to enriching the lives of animals, people, and communities.
- As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.
About the position:
This is a permanent position of approximately 38hrs a week.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic.
- This position works in partnership with the Clinical Leads to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care
- The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills
- Effectively manage employee relations issues including workplace conflict
- Effectively manage client relationships
- Day to day management of the hospital site, equipment and fleet
- Responsibility for overseeing debtors and our accounts system
About you:
- Candidates already working within the equine industry are encouraged to apply. However, we are also welcoming applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification.
- Minimum 5 years’ experience in team management, rostering and customer service.
- Practice management, business management or HR experience is advantageous
- A demonstrated track record of experience in leading and motivating teams is essential.
- Competent computer skills and user of MS Office programs and databases.
Key selection criteria:
- Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
- Possess strong commercial and business acumen with the ability to interpret financial information.
- Ability to solve problems with varying complexity in a timely and appropriate manner.
- Work collaboratively within and across teams and sites to deliver value.
- Excellent leadership skills and passion for driving teams.
Why you should apply:
- Above award salary, dependent on experience
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Work Laptop and mobile provided.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
About how to apply:
If we sound like a clinic you would like to be a part of then please reach out!
Apply here with your resume and a one-page cover letter outlining your skills and how they could be used to help manage our awesome team at VEG or for more information please email recruitment@apiam.com.au
Greencross Vets, Perth Region WA (posted 7th February) Regional Head Nurse
Regional Head Nurse | Perth, WA | Full Time 12-month Maternity Leave Contract
Are you a vet nurse looking to step up into a managerial position?
We are after a skilled nurse who is passionate about training and mentorship – you’ll be a strong patient advocate and able to maintain high levels of care, identify training gaps in clinics and then roll out the solutions!
This is a Full-time 12-month Maternity Leave position reporting to the Regional Clinical Director and in consultation with the Area Manager, you will be responsible for assisting with the implementation of strategic planning as it relates to clinical training, education, clinical performance, and specific recruitment for our dedicated nursing teams across the Perth GP network. This role will provide the ability to coach and mentor at a peer group level, resulting in a lift in standards, patient care, capability and in turn client satisfaction and business performance.
Your role and responsibilities will include but are not limited to:
- Surgical nursing alongside our roving surgeon
- Work with clinics and individual nurses to provide clinical training
- Addressing clinical standards of care and assisting the clinic wherever possible in increasing nurse capability and improving the nature and quality of client & patient interactions
- Provide regional mentorship to nurses needing assistance with clinical standards
- Positively influence clinical outcomes aligned with strategic initiatives relating to nurse clinical care
- In collaboration with the Area Manager & Regional Clinical Director, constructing a training action plan where skills gaps have been identified in clinic teams
- Prepare and deliver training at Team Leader Meetings and Nurse training seminars
- Oversee student placements and internships for the region
- Assist Regional Clinical Director & Area Manager to identify relevant training and leverage L&D team to develop content
- Assisting in interviewing, and induction of Head Nurse positions and providing assistance with other recruitment opportunities
- Collaborate with industry stakeholders to create opportunities and strengthen pipeline
- Collaborate with Area Manager & Regional Clinical Director to improve retention of Clinical nursing team members
- Assist the Regional Clinical Director and operations team with upholding and adherence to the Greencross Standard of Care through education, training and mentoring of individuals and wider teams
About Your Skills and Abilities:
- Certificate IV Veterinary Nursing or above
- High level knowledge and skill of professional veterinary nursing principles, practices, concepts and procedures
- Has worked in a companion animal setting for a minimum of 3 years with a strong surgical background
- Proven strong focus on continuing education and training
- Ability to provide training and education to improve the efficiency, effectiveness and productivity of the clinic teams
- Knowledge of relevant educational content and appropriate methods of delivery and the ability to develop and facilitate relevant and effective education for adult learners
- Knowledge of a variety of educational options such as academic education, experiential learning, consultation, teaching others, professional reading, distance learning, research and self-directed activities
- Excellent leadership and team building skills
- Strong interpersonal skills to inspire patience, flexibility, creativity and perseverance in others
- Good negotiation and conflict resolution skills
- Ability in Microsoft Office including – Outlook, Excel, Word and PowerPoint
Veterinary Happiness Redland Bay Surgery, City of Redland, QLD (posted 7th February) Practice Manager
Vet Happiness has an exceptional opportunity for a new Practice Manager (Qualified Vet Nurse) to join our pet loving team. This is a great role to step into a leadership with a small team and build something special!
Our name says it all. We are a small animal practice located in the beautiful bayside suburb of Redland Bay. We are a two vet per day practice supported by friendly and experienced nurses, serving our loyal community of clients. We are seeking candidates who enjoy leading on customer experience and high standards of care.
About The Clinic
Vet Happiness has become an icon of gold standard veterinary care in Redland Bay region. The team pride themselves on pet wellness of small animals, genuine client relationships and a relaxed collaborative culture. We are dedicated professionals who aim to provide stress free, comprehensive and compassionate veterinary services to our community.
To support our cases, we’re equipped with an in-house IDEXX laboratory, full digital x-ray and ultrasound, dental x-ray, surgical theatre and monitoring equipment, separate dog and cat wards and a nice garden for puppy pre-school or lunch in the sunshine.
About The Role
- Qualified Vet Nurse who still enjoys nursing but wants to progress
- Working four days per week 8am to 6pm, no weekends or after hours!
- Gets excited about clinic and client growth, enjoys marketing and social media activities
- Is committed to continuous education opportunities for themselves and their team
- Brings an engaging leadership style focused on teamwork and wellbeing
- $38 per hour plus super + bonus for the right candidate
About You
- Minimum of 3 years vet nursing experience preferred
- Strives for high standards of service excellence, communication and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident – we use RxWorks and Vetstoria
- A genuine, warm and supportive style that enjoys caring for people who care for animals
Apply Today
If you would like to apply for this amazing opportunity or learn more about this role, Apply Now or submit your interest to: jude.clague@vetpartners.com.au
Queensland Veterinary Specialists, Brisbane North QLD (posted 6th February) Nurse Unit Manager - Internal Medicine
Nurse Unit Manager – Internal Medicine
About QVS:
QVS is Australia’s longest established, privately owned 24/7 specialist hospital. Based across two sites with plans to grow. We are committed to providing compassionate, progressive, evidence-based care that supports the animal-human bond. We are a diverse group of specialists, emergency vets, nurses, technicians and support professionals that are committed to working collaboratively to provide compassionate veterinary expertise 24/7. Current disciplines include internal medicine, surgery, emergency and critical care, diagnostic imaging, theriogenology, dermatology, anaesthesia and cardiology with immediate plans to expand our services.
The Position:
As the Nurse Unit Manager for Internal Medicine, you'll use your clinical expertise and leadership skills to manage and coordinate patient care across our hospitals. You'll ensure our dedicated team of nurses maintains the highest standards, working collaboratively to deliver outstanding patient outcomes. This newly created role will see you are responsible for 3 experienced nursing teams in our hospitals – Stafford, North Lakes and Sunshine Coast (Mid 2025).
Key Responsibilities:
- Manage rosters and ensure balanced resourcing across surgical teams.
- Provide hands-on clinical training and mentorship to develop advanced nursing skills.
- Oversee equipment maintenance and surgical inventory management.
- Work closely with Specialists and clinical directors to uphold best practices in surgical care.
- Drive continuous improvement initiatives to elevate patient care standards.
- Develop your team, engaging in training, recruitment and career development.
- Promote a positive team culture, supporting professional growth and collaboration.
Requirements of the Role:
- Certificate IV in Veterinary Nursing or a Bachelor of Veterinary Technology. (highly desirable)
- At least 5 years of post-qualification experience in Veterinary Nursing or working in an administrative role in a Veterinary Hospital.
- Hands on experience as a veterinary nurse in a specialist or emergency practice (highly desirable)
- A strong passion for delivering exceptional patient care, a team-oriented mindset, and a commitment to professional growth.
- Extensive knowledge and practical experience in veterinary surgical procedures, medical terminology and experience in understanding the patients journey
- A friendly, adaptable nature, with the ability to work independently and collaboratively.
- Proven ability to consistently provide high-quality patient care, even in high-pressure situations.
How to Get in Touch?
If this role sounds right for you and you would like to become part of the team, please email your application, including a cover letter and resume to: bridget.cassidy@qvs.com.au
Visit out new website to learn more: qvs.com.au
Apply direct: https://adr.to/x5pgoai
Queensland Veterinary Specialists, Brisbane North QLD (posted 6th February) Nurse Unit Manager - Surgery
Nurse Unit Manager – Surgery
About QVS:
QVS is Australia’s longest established, privately owned 24/7 specialist hospital. Based across two sites with plans to grow. We are committed to providing compassionate, progressive, evidence-based care that supports the animal-human bond. We are a diverse group of specialists, emergency vets, nurses, technicians and support professionals that are committed to working collaboratively to provide compassionate veterinary expertise 24/7. Current disciplines include internal medicine, surgery, emergency and critical care, diagnostic imaging, theriogenology, dermatology, anaesthesia and cardiology with immediate plans to expand our services.
The Position:
As the Nurse Unit Manager for Surgery, you'll use your clinical expertise and leadership skills to manage and coordinate surgical patient care across our hospitals. You'll ensure our dedicated team of nurses maintains the highest standards, working collaboratively to deliver outstanding patient outcomes. This newly created role will see you are responsible for 3 experienced nursing teams in our hospitals – Stafford, North Lakes and Sunshine Coast (Mid 2025).
Key Responsibilities:
- Manage rosters and ensure balanced resourcing across surgical teams.
- Provide hands-on clinical training and mentorship to develop advanced nursing skills.
- Oversee equipment maintenance and surgical inventory management.
- Work closely with Specialists and clinical directors to uphold best practices in surgical care.
- Drive continuous improvement initiatives to elevate patient care standards.
- Develop your team, engaging in training, recruitment and career development.
- Promote a positive team culture, supporting professional growth and collaboration.
Requirements of the Role:
- Certificate IV in Veterinary Nursing or a Bachelor of Veterinary Technology. (highly desirable)
- At least 5 years of post-qualification experience in Veterinary Nursing or working in an administrative role in a Veterinary Hospital.
- Hands on experience as a veterinary nurse in a specialist or emergency practice (highly desirable)
- A strong passion for delivering exceptional patient care, a team-oriented mindset, and a commitment to professional growth.
- Extensive knowledge and practical experience in veterinary surgical procedures, medical terminology and experience in understanding the patients journey
- A friendly, adaptable nature, with the ability to work independently and collaboratively.
- Proven ability to consistently provide high-quality patient care, even in high-pressure situations.
How to Get in Touch?
If this role sounds right for you and you would like to become part of the team, please email your application, including a cover letter and resume to: bridget.cassidy@qvs.com.au
Visit out new website to learn more: qvs.com.au
Apply direct: https://adr.to/n5owoai
Animal Welfare League Ipswich Community Vet Clinic, West Ipswich, QLD (posted 31st January) Nurse Manager
Nurse Manager - Veterinary Clinic
Job No: AWLQ258
Location: Ipswich
Not for Profit | Full-time salary range $73,000 to $79,000
Make a difference Every Day!
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally. We are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program, and the National Desexing Network.
About the role!
We’re looking for a Veterinary Nurse Manager to join our Ipswich Community Vet Clinic full-time. If you’re passionate about animal care and have the leadership skills to guide a team, this is your opportunity to make a real difference! As a valued and experienced Nurse Manager, you will use your positive energy, extensive team leadership experience, and development skills to manage the daily Veterinary operations, supporting your team in treating animals in our care.
Key Responsibilities
- Team leadership: Provide guidance and support to the team so they love and thrive in their roles
- Policies and procedures: Assist with the implementation and compliance of new and existing policies and procedures
- Consult Support: Support veterinarians with routine health examinations and medical cases
- Nursing Support: Assist in radiography, surgical procedures, monitor patient anesthesia and post-operative procedures. Inhouse and external pathology procedures. Prepare medications as required
- Inpatient Care: Nurse hospitalised animals, monitors clinical signs and communicates with the team
- Organisation Pro: Prepare and implement surgery and consult schedules
- Patient files: Data entry of health, treatment and patient information
- Processes: Compliance with AWLQ policy and procedure, in addition to compliance with state and federal legislation
- Recruitment, training and mentorship: Assist with recruitment, providing training and development of the nursing team
What you'll need to succeed?
- Certificate IV in Veterinary Nursing or recognised equivalent
- 5+ years' vet nursing experience
- Experience as a nurse manager or in a leadership position
- Excellent animal care and handling skills
- Experience in a busy, fast-paced work environment
- Good computer literacy, including Microsoft Office Suite
Why Join AWLQ?
At AWLQ, you're not just taking a job – you're joining a team that is creating brighter futures for animals in need. Here’s why our team loves working with us:
- Competitive pay and above-award rates.
- Access to an independent Employee Assistance Program to support your well-being.
- Opportunities to develop and grow your skills in the animal welfare field.
- A supportive, inclusive workplace where your passion and efforts are valued.
Equity, Diversity and Inclusion
We’re proud to foster a workplace where everyone feels seen, heard, and valued. No matter your background or experience, you're welcome here, and we believe your unique perspective will make our team stronger.
How to Apply
Excited to join our team? Click Apply and submit your resume and a short cover letter.
We can’t wait to hear from you!
About us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Central New Farm Veterinary Surgery, Inner North Brisbane QLD (posted 31st January) Senior Nurse/Team Leader
CENTRAL NEW FARM VETERINARY SURGERY
FULL TIME SENIOR VETERINARY NURSE/TEAM LEADER
Who Are We?:
We are a group of small animal general practice clinics. Our service is client centred – we love the people and the pets and work towards best outcomes for all. We value personal and practice development, and this is supported in the clinic with training, mentorship, and continual advances in clinic equipment and practices.
Our group consists of three clinics in Southeast Queensland; located in Nundah, New Farm and Cleveland. Across our group we have a vibrant and diverse team of vets, veterinary nurses, veterinary technicians, and additional support staff.
The Role:
We are seeking an experienced and friendly Veterinary Nurse ready to take on a Full Time Team Leader role predominantly based at our Central New Farm Veterinary clinic – with potential to work across our three clinics. In this role, you will work closely with our Lead Veterinarian to lead the team to success. General shifts will see you performing a wide range of nursing and leadership tasks to stretch your skillset. Leadership tasks include, but not limited to stock control and replacing, managing reminders and client accounts, setting up and running staff meetings and inducting and coaching nursing students.
Our Ideal Candidate:
- Minimum 3 years clinical experience, and Vet Tech or Cert IV qualification required.
- Be compassionate and have an easy-going yet professional attitude.
- Possess excellent communication skills for client and staff relations.
- Be dedicated to providing high standards of patient and client care.
- Be adaptable and able to use your initiative.
- You can multi-task with efficiency in a fast-paced environment.
- Have a growth mindset - we love to learn!
- Be available to work shifts between 8:00am – 6pm Monday to Friday, and some weekends.
What We Can Offer:
- Competitive remuneration, depending on experience and skills.
- Permanent full-time position (or part-time for the right candidate) offering stability.
- Prioritising lunch breaks.
- We are a family friendly business, and can offer flexible rostering.
- We have a well-established and dedicated client base.
- You will get to experience different skills, knowledge and expertise across our branch clinic teams.
- A commitment from us to continue to improve the health and well-being of our patients, clients and employees.
- Ongoing professional development through access to the VC Learning Academy (online learning portal).
- Mental health and well-being support through our Employee Assistance Program (EAP).
- Novated vehicle leasing options.
- Paid Parental Leave, as well as Paid Purrental Leave (for your furry family members!).
- Recognition as a Great Place to Work – Certified.
If you think this job is for you, and you are ready to join our progressive team, please forward your applications (including a cover letter and CV) to careers@vetscentral.com.au
Guide Dogs, Bald Hills, Northernmost Brisbane, QLD (posted 24th January) Clinic Coordinator/Vet Nurse
Veterinary Nurse and Clinic Coordinator
Permanent full-time
About us
Guide Dogs Queensland is a leading provider of services to Queenslanders living with low vision or blindness. Voted one of Australia’s most trusted charities, and with thanks to the ongoing support of the community, we help people with low vision or blindness reach their goals, helping them lead an independent life of their choosing. Our services are all tailored to ensure everyone can fulfil their potential to live a life of independence, participation, inclusion, and wellbeing.
The role
Are you passionate about animal care and looking for a rewarding opportunity to make a real difference? Join the Guide Dogs Queensland team as a Veterinary Nurse and Clinic Coordinator and play a key role in ensuring the health and welfare of our dog colony!
We are seeking a dedicated and experienced Veterinary Nurse and Clinic Coordinator to oversee the day-to-day operations of our onsite vet clinic. This full-time role involves a balanced mix of clinical and administrative duties, with approximately 50% of your time spent on clinical tasks and the other 50% on administrative responsibilities. You will collaborate with our Breeding and Reproduction Care Manager and Veterinary team to ensure the highest standards of care for our dogs.
As a key member of our team, you will assist in surgeries, maintain veterinary records, and provide training and support to our canine staff and volunteers.
Reporting to the Breeding and Reproduction Manager, your responsibilities will include:
- Overseeing the daily operations of the vet clinic, including phone management, appointment scheduling, stock inventory, and invoicing.
- Assisting veterinarians during examinations, consultations, and medical treatments.
- Providing surgical nursing support, including patient admissions, theatre setup, anaesthetic monitoring, and patient recovery.
- Ensuring the clinic is maintained in a clean, secure, and hygienic state.
- Reviewing and creating safe work procedures for equipment and chemical hazard assessments to ensure staff and visitor safety.
- Assisting the veterinary team with X-ray and ultrasound procedures.
- Maintaining accurate medical records across multiple databases.
- Participating in a rotating whelping roster, including weekend and after-hours duties.
About you
Our ideal Vet Nurse and Clinic Coordinator will demonstrate:
- Minimum Certificate IV in Veterinary Nursing, with a minimum of 3 years' experience
- Surgical nursing experience.
- Confidence in monitoring anaesthesia for routine and non-routine surgeries.
- Exceptional organisational and communication skills.
- Excellent dog handling skills and the ability to lead and control dogs effectively.
- A strong attention to detail and ability to maintain accurate records.
- Open Driver’s Licence.
- Current Tetanus and Q-Fever immunisations (or willingness to obtain).
Desirable skills include anaesthesia or surgical nursing training, experience in canine reproduction, PennHIP certification (or willingness to obtain), and dental/intraoral radiography experience.
Benefits
- Salary packaging options - up to $18,550 tax free per year
- A rewarding career that makes a real difference
- Flexible approach to work
- Great location, beautiful campus
- Wellness initiatives and an Employee Assistance Program for staff and their families
How to Apply
Please submit your resume and a cover letter explaining your suitability for the role to hr.team@guidedogsqld.com.au.
For more information on Guide Dogs Queensland, please visit https://qld.guidedogs.com.au/
We look forward to receiving your application!
Greencross Vets Sandringham, Bayside Melbourne, VIC (posted 23rd January) Head Vet Nurse
Greencross Sandringham | Head Nurse | Full time or Part time
We are looking for an Experienced Head Nurse who has strong communication and team building skills and previous experience leading and motivating a high functioning nursing team.
At Greencross Sandringham, we are an inclusive team-focused environment where we celebrate achieving and supporting one another to strive for excellence. We pride ourselves on our gold class standards of care and our great relationships with our long-standing client base. We have a lovely and very experienced nursing and administration team, and we support each other continually, all whilst ensuring we are always well fed and hydrated on those busy days!
Our purpose-built clinic offers 3 consult rooms, large hospital area, patient ward, isolation facilities, cattery, dedicated sterile surgical theatre, office/break room. We are equipped with Digital radiography, dental radiography, ultrasound, orthopaedic kits, electrosurgical unit, suction machine and we offer radioactive iodine treatment. We are also within proximity to emergency and specialty centres and rehabilitation services ensuring we can offer around the clock service and the best possible outcome for our clients and their pets.
This role can be offered either Part-time or Full-time.
The responsibilities of this position will include:
- Managing a team of Vet Nurses and supporting busy Vets
- Guiding and developing the Nurse team, building a positive team culture
- Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care
- Taking initiative to enhance clinic operations and efficiency
- Collaborating with the veterinary team to ensure high standards of patient care
- Handling client enquiries professionally in person, by email and over the phone
- Managing stock inventory to enable high quality of patient care
- Organising maintenance and repairs of equipment in conjunction with the practice manager
Our ideal candidate:
We are looking for a person who is proudly professional and passionate about nursing, maintaining clinical standards, driving improvement, fear free/stress free handling and making sure that every animal who crosses our doorstep gets the best possible standard of care!
- Holds a Cert IV qualification in Veterinary Nursing with minimum of 2+ years of experience
- Experience coaching and mentoring Vet Nurses
- Possesses strong leadership skills and the ability to work effectively within a team
- A calm and friendly presence
- Great communication and customer service skills
- Flexible and adaptable within a team environment
- Knowledge of RX Works ideal but not essential
Mountain Gate Veterinary Clinic, South East Melbourne VIC (posted 21st January) Head Nurse
718 Burwood Highway, Ferntree Gully, VIC 3156
Full-Time Experienced Head Nurse
*trainees need not to apply
An exceptional opportunity awaits for a dedicated Full-Time Head Nurse to become an integral part of our vibrant team. We are searching for an individual deeply committed to delivering top-notch patient care and eager to impart their expertise to our team members.
Located in the picturesque suburb of Ferntree Gully, just 30 km southeast of Melbourne, our newly refurbished clinic offers a welcoming environment where excellence thrives.
The responsibilities of the Head Nurse encompass supporting our Practice Manager and Head Vet, providing guidance to our nursing staff, and ensuring the seamless day-to-day operations of the clinic in accordance with our established Policies and Procedures. Additionally, delivering a gold standard of customer service and care to our community is paramount.
Our Ideal Candidate:
- Highly organised with meticulous attention to detail
- Exceptional written and verbal communication skills
- Proficient in multitasking
- Reliable and collaborative team player
- Capable of leading and motivating a dynamic, high-achieving team
- Hardworking and hands-on in overseeing personnel
- Committed to delivering gold-standard care to our clients and their beloved pets
- Skilled in handling client concerns and grievances with professionalism and empathy
- Ability and commitment to training and mentoring junior nurses in training, ensuring to train them to the highest standards and mentor them through their practical units throughout their units of competency.
Experience/Qualifications:
- Certified IV with a minimum of 3 years of practical experience
- Proficient in monitoring various types of anaesthesia procedures
- Sound knowledge of surgical procedures
- Competent in conducting Nurse consultations, including Dental checks, Nail trims, and pre-consultation health assessments
- Familiarity with Ezyvet and Employment Hero is advantageous, though not mandatory
- Possession of excellent fear-free animal handling skills
What We Offer:
- Support from a dedicated team within the clinic, as well as from our Head Office and Veterinary Practice Partners
- Regular team lunches and bonding sessions
- Access to our complimentary Employment Assistance Program
- Study allowances to foster continued professional development
- Rotating roster within operating hours Monday to Saturday, promoting a healthy work-life balance
Connect With Us:
- Facebook: Mountain Gate Vet
- Website: mountaingatevet.com.au
If this opportunity resonates with you, kindly email a copy of your Cover Letter and Resume to Rav at practicemanager@mountaingatevet.com.au and to Skye hr@vppclinics.com.au
Successful candidates progressing to the interview stage will receive a comprehensive Job Description.
Allison Crescent Veterinary Hospital, Southern Sydney NSW (posted 21st January) Practice Manager
Full-Time Practice Manager
Allison Crescent Veterinarian Hospital & Engadine Veterinary Hospital
Are you an experienced veterinary professional with a passion for leadership and operational excellence? Do you have the skills to manage the day-to-day operations of two dynamic veterinary clinics or one individually? If so, we want you to join our team as a Full-Time Practice Manager for Allison Crescent Veterinarian Hospital and Engadine Veterinary Hospital.
About Us:
At Allison Crescent Veterinarian Hospital and Engadine Veterinary Hospital, we are dedicated to providing high-quality veterinary care and outstanding customer service. With a focus on the well-being of our patients and a strong commitment to our clients, we strive to create a positive and professional environment for our staff and customers alike.
The Role:
As the Practice Manager, you will oversee the daily operations of both clinics or one individually, ensuring smooth and efficient running of the clinic. You will have the flexibility to manage the clinic individually or across both locations, depending on your preference. This is a fantastic opportunity for someone who thrives in a leadership role and has a strong understanding of both the veterinary industry and business management.
Key Responsibilities:
- Operational Management: Oversee daily operations of both clinics, ensuring high standards of care and smooth workflows.
- Team Leadership: Lead and inspire a dedicated team of veterinarians, technicians, nurses, and support staff.
- Client Relations: Foster strong relationships with clients, ensuring exceptional customer service and satisfaction.
- Financial Oversight: Manage clinic budgets, track revenue and expenses, and recommend financial improvements.
- Compliance: Ensure adherence to health, safety, and regulatory standards.
- Facility Management: Ensure clinics are well-maintained and fully stocked with necessary supplies.
- Strategic Planning: Develop and implement strategies for growth, marketing, and operational efficiency.
Key Skills & Qualifications:
- Proven experience in a veterinary management or leadership role.
- Strong organisational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Financial management experience, including budgeting and cost control.
- Ability to lead, motivate, and manage a team effectively.
- Passion for providing exceptional service to both clients and pets.
- Experience with veterinary software and scheduling systems is preferred.
- Flexibility to work across both clinics and manage multiple priorities.
Why Join Us?
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Opportunity to make a positive impact on both clinics and the local community.
- A chance to lead a talented team and grow professionally within the veterinary field.
If you are looking for a challenging and rewarding management role in a thriving veterinary environment, we would love to hear from you. Take the next step in your career and join our team!
To Apply:
Please send your resume and cover letter to steph.dealmeida@vet.partners
We look forward to hearing from you!
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 21st January) ECC Front of House Manager
Emergency and Critical Care Front of House Manager
People-Focused Front of House Supervisor for Emergency and Critical Care Veterinary Hospital
Western Australian Veterinary Emergency and Specialty (WAVES) is a veterinary referral hospital dedicated to providing exceptional emergency and specialist veterinary care for family pets. We treat our patients with the same level of compassion and expertise that we would extend to our own loved ones.
WAVES is home to several specialty referral services including Emergency and Critical Care, Surgery, Internal Medicine, Dermatology, Dental, Oncology, Anaesthesia and Diagnostic Imaging.
Our team consists of friendly, dedicated, empathetic, compassionate and highly knowledgeable veterinarians, nurses, and support staff who work together in a supportive partnership with the pet's general practitioner to deliver the highest standard of care possible for the pets in Perth.
Are you a compassionate leader with exceptional people skills? We are seeking a highly motivated Manager who shares our passion for animal care and excels at building strong relationships with both our team and clients. In this role, you will oversee the afterhours front of house team for our 24-hour Emergency and Critical Care Department, ensuring outstanding patient care and client satisfaction.
Responsibilities:
- Team Leadership: Supervise and guide receptionists and triage nurses, ensuring high performance and client service standards.
- Operational Management: Oversee afterhours reception and triage operations, ensuring efficiency and clear communication.
- Create and implement policies and procedures that prioritise patient well-being and enhance client experiences.
- Customer Service: Ensure a positive client experience with empathy and professionalism, especially in emergency situations.
- Staff Training: Provide training, feedback, and support to front of house staff, fostering a collaborative environment.
- Shift Supervision: Manage staffing and team coordination during evening and afterhours shifts.
- Problem-Solving: Address client and staff issues, resolving concerns promptly and effectively.
- Collaboration: Work closely with all departments to ensure smooth patient flow and communication.
- Client Communication: Keep clients informed about their pets’ care and treatment plans.
- Administrative Support: Assist with record-keeping processes, reception and triage nurse rosters, assist with aspects of payroll and other administrative tasks.
- Continuous Improvement: Contribute to process improvements that enhance efficiency and care quality.
- Positive Culture: Foster a supportive, team-oriented work environment with a focus on employee well-being.
- Foster partnerships with referring veterinarians and other stakeholders, nurturing a strong network within the veterinary community.
Qualifications:
- Demonstrate proven leadership experience in a veterinary hospital or similar healthcare setting.
- Possess qualifications in business management, veterinary management, HR or a related discipline, will be viewed as highly desirable.
- Ability to work a variety of evening shifts and some weekend shifts to provide supervision and support for the afterhours team.
- Exhibit excellent communication and interpersonal skills, with a natural ability to connect and build meaningful relationships with clients, staff, and stakeholders.
- Showcase exceptional organizational and problem-solving abilities, with a strategic mindset that anticipates future needs and plans accordingly.
- Display adeptness at managing a diverse team, providing constructive feedback, and fostering a positive work culture.
- Knowledge of medical terminology, procedures, and best practices is advantageous.
- Familiarity with medical billing and record-keeping systems is also advantageous.
- Exude a genuine passion for animal care and a strong commitment to delivering exceptional customer service.
We offer an attractive remuneration package commensurate with experience. Please only apply if you have the ability to work on a varied roster which will include some evening and occasional weekend work.
You will join a team who consider WAVES to be their second family, and we are excited to have you grow with us.
If you believe you have what it takes to ensure the smooth operation of our hospital and team, please email Jayde at: jayde@wavets.com.au to find out about our recruitment process and how to apply.
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 20th January)
Part-time or Casual Surgical Administration Position
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
WAVES is home to numerous referral services, including Surgery, Emergency and Critical Care, Internal Medicine, Dermatology, Dentistry, Cardiology, Anaesthesia and Diagnostic Imaging.
Our surgical team consists of three surgical specialist, one surgical resident, two surgical interns, two dedicated surgery administrators, surgery nurse manager and a large team of highly trained surgical nurses.
Is customer service your passion and are you looking to be part of a dedicated, passionate and highly skilled team all striving to provide the best surgical service and patient care to the pets of Perth and regional WA?
Responsibilities:
- Providing a quality supportive reception service to all surgery department enquiries either from referring vets or patient’s owners
- Handling all bookings including consults, rechecks, workups and surgeries.
- Supporting surgeons ensuring all referral letters are sent out to our referring vets in a timely manner.
- Following up on patient’s post-surgery
- Organising paperwork required for patients being admitted.
Qualifications:
- Cert 4 in Veterinary Nursing
- Experience in a veterinary administration role.
- Exhibit excellent communication and interpersonal skills with a genuine passion for animal care
- Trustworthy and self-motivated.
Please email current CV with cover letter outlining your previous veterinary practice experience and how you can incorporate that in our team to wavets@bigpond.com
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 20th January) Surgical Manager
Full-Time Surgical Manager Position
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
WAVES is home to numerous referral services, including Surgery, Emergency and Critical Care, Internal Medicine, Dermatology, Dentistry, Cardiology, Anaesthesia and Diagnostic Imaging.
Our surgical team consists of three surgical specialist, one surgical resident, two surgical interns, two dedicated surgery administrators, surgery nurse manager and a large team of highly trained surgical nurses.
Are you a natural leader with exceptional organisation skills looking to be part of a dedicated, passionate and highly skilled team all striving to provide the best surgical service and patient care to the pets of Perth and regional WA?
Responsibilities:
- Collaborate with Senior Surgeon, Surgery Nurse Manager and senior Administrator to ensure all communication is clear and workflow is smooth and well organised for the best outcomes of our patients.
- Stock Control for the surgery department.
- Organise scheduling and rosters for Surgeons, Resident and Interns also assisting with Nurses Roster.
- Develop and implement policies and procedures that prioritise patient well-being and enhance client experiences.
- Cultivate strong relationships with team members, encouraging collaboration, professional growth and build resilience in the workplace.
- Assist with staff recruitment, induction and training.
- Process leave applications and assist with weekly payroll.
- Overseeing and working alongside our administration team.
- Management of client complaints and account debts.
Qualifications:
- Experience in Veterinary practice management or management of other medical/allied health practices.
- Experience with human resources.
- Veterinarian or vet nurse qualifications preferred but not essential
- Exhibit excellent communication and interpersonal skills with a genuine passion for animal care.
- Trustworthy, with strong leadership and interpersonal skills.
An attractive remuneration package will be negotiated based on experience with the successful application.
Please email current CV with cover letter outlining your previous practice management experience and how you can incorporate that in our team to wavets@bigpond.com
Animal Eye Care, Malvern East, South-East Melbourne, VIC (posted 20th January) Head Vet Nurse/2IC
Head Veterinary Nurse or 2IC - Specialist Referral Practice
Animal Eye Care is the pre-eminent Veterinary Ophthalmology Clinic in Australia and continuing to grow. After 8 years in clinic our Head Veterinary Nurse has decided to step away from clinic life and focus on raising her young family. Which means we are seeking a Superstar Head veterinary nurse or 2IC to join our existing veterinary and nursing team on a permanent basis. Fulltime work of 38 hours Monday to Friday is offered. We have now moved to a four-day working week to help with work/life balance. Part time work will be considered for the right candidate. Weekend work is not part of the normal roster, but we do have a rotating on call roster averaging around 1 in 6 weekends
Animal Eye Care was the first stand-alone veterinary referral practice in Australia and has set the standard for providing the highest level of patient care and veterinary ophthalmology for over 30 years. We are also the leading practice in terms of providing continuing veterinary education to veterinarians throughout Melbourne and Australia.
We value the work/life balance of our team and offer above award remuneration to qualified and experienced candidates.
Responsibilities as a head veterinary nurse/2IC:
General Nursing:
- Monitoring patient comfort and vital signs and maintaining patient charts during anaesthesia
- Administering medications and maintenance of IV catheters
- Communicating with clients as required especially with detailed explanation of discharge instructions
- Maintaining a high standard of ward and surgery organisation and cleanliness
- Instruments cleaning and sterilisation
- Reception duties including triaging of emergency cases, booking appointments, and liaising with clients and referring veterinarians
- Working as an ophthalmic assistant (once trained) - this involves taking ophthalmic history and basic eye examination tests such as PLR, menace, Schirmer Tear Test and tonometry.
Head Nurse/2IC Role:
- Overseeing day to day running of clinic
- Equipment maintenance
- Rostering (including on call)
- Ordering including stocktake
- Mentoring and training
- Fortnightly & monthly catch ups with nurses and support staff
- Yearly reviews with Practice manager
- Accounts
Qualifications, Skills and Attributes:
- Minimum of 5 years nursing experience
- Minimum Certificate IV or equivalent experience
- Exceptional customer service and strong communication skills
- Flexible team member that gets along with all personalities
- Mature and responsible
- Australian citizen or has visa work rights
- No prior experience in Ophthalmology is required, we do all the training
- Leadership experience advantageous but not essential
- Able to delegate tasks
- Excellent time management and organisational skills
Animal Eye Care can offer:
- Working with a team of dedicated and hard-working professionals (both veterinarians and veterinary nurses)
- Opportunity to learn more about veterinary ophthalmology
- Dedicated Vet Nurse assistant to help with daily tasks so Veterinary Nurses can focus on patient care
- Dedicated receptionists
- Attractive remuneration and benefits
- A workplace that is supportive and strives to always be a pleasant place to work with an outlook that we must always be kind to each other. We are committed to this philosophy – not just as an ideal but as events that are actioned – this has been particularly relevant during the past few years, and we are so proud of all team members who have made this happen
- Regular team meetings and training
- Encouragement for continuing education
- Weekly catchups with the Practice Manager to keep communication open
- New monitoring equipment which includes a mindray multi parameter monitor, new mindray anaesthetic machine with inbuilt ventilator, dopplers, portable handheld spo2 monitors, oesophageal stethoscope
- First aid officer and Mental Health first aid officer
Further Information:
Please visit our website animaleyecare.com.au for further information about who we are and what we do.
Please send your application and CV to careers@animaleyecare.com.au if this position appeals to you. If you would like more information, please call 03 9563 6488 and ask to speak with Nicole the Practice Manager or Danijela, our head nurse.
East Doncaster Veterinary Hospital, Eastern Melbourne VIC (posted 20th January) Practice Manager
East Doncaster Veterinary Hospital
Full-Time Practice Manger
Our Practice:
East Doncaster Veterinary Hospital has proudly served the community of Doncaster and Templestowe since 1986. As a leading small animal practice, we are committed to delivering exceptional, gold-standard care for our patients. We pride ourselves on our loyal client base, who are dedicated to their pets' wellbeing.
Our modern, fully equipped facility enables us to perform a wide range of procedures on-site. This includes a spacious, purpose-built surgery suite, separate dog and cat wards, a dedicated treatment area, new digital radiology and X-ray equipment, endoscopy capabilities, and in-house pathology services for prompt diagnosis and treatment.
Position Overview:
We are seeking an experienced, highly motivated Practice Manager to oversee the day-to-day operations of our clinic. The ideal candidate will bring a strong background in veterinary practice management, exceptional leadership skills, a genuine passion for animal care and team development.
Key Responsibilities:
- Collaborate closely with the Lead Veterinarian to ensure the smooth and efficient operation of the clinic, optimising both workflow and patient care.
- Mentor and develop veterinary nurses, providing guidance and support to help them advance in their careers.
- Lead and supervise clinic staff, fostering a positive, collaborative, and productive team environment.
- Assist the Lead Vet in overseeing financial management.
- Coordinate workforce management with the Lead Vet
- Maintain key relationships with partners
- Ensure compliance with all relevant regulatory requirements, maintaining a safe and clean clinic environment.
- Address client inquiries and concerns with professionalism, empathy, and effective communication.
- Work closely with veterinarians to enhance patient care and contribute to continuous service improvements.
Qualifications:
- Essential: IV Veterinary Nursing qualification.
- Proven experience in veterinary practice management or a similar managerial role within a clinical environment.
- Strong organisational, leadership, and communication skills.
- Ability to multitask and thrive in a fast-paced, high-pressure environment.
- Strong troubleshooting and problem-solving skills, with the ability to effectively address and resolve issues that arise within the clinic.
What We Offer:
- Competitive remuneration, depending on experience
- Recognition as a Great Place to Work – Certified.
- Novated vehicle leasing options.
- Alongside paid Parental Leave we offer Paid Purrental Leave – because we love our fur babies.
- Access to our VC Learning Academy - online learning portal.
- Personal Wellness – Access to our Employee Assistance Program (EAP).
- A fulfilling role with diverse daily responsibilities, surrounded by a caring and collaborative team.
How to Apply:
If you are a motivated and experienced professional committed to the well-being of animals and the continued success of a thriving veterinary clinic, we would love to hear from you! Please submit your resume and a cover letter outlining your experience to careers@vetscentral.com.au.
Animal Welfare League Qld Ipswich Rehoming Centre, West Ipswich, QLD (posted 17th January) Nurse Manager
Nurse Manager - Animal Rehoming Centre
Job No: AWLQ247 Location: Ipswich
Not for Profit | Full-time salary range $67,000 to $72,000
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 11,000 stray and homeless animals each year while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Join us and make a difference!
As a valued and experienced Veterinary Nurse, you will use your positive energy, extensive experience, team leadership, and development skills to manage the daily Veterinary operations, supporting your team to treat and care for animals on the journey to their new homes.
AWLQ offers relocation assistance, and a competitive salary for the right candidate.
About the role
AWLQ is contracted by the Ipswich City Council to manage the Ipswich Animal Rehoming Centre to provide service to the community and their pets. The Centre receives an average of 3,500 animals annually, housing 150+ animals onsite and 100+ animals in foster daily.
As the Nurse Manager, you will oversee the day-to-day veterinary operations, guide and support your team, and have the ability to stay hands-on with nursing. You will work with our dedicated team to ensure the welfare of animals in care, dogs, cats, livestock, and small pets is to the highest standard.
You will manage the surgery and consult schedules ensuring animals receive the care they need and progress as quickly as possible to adoption. You will help develop and expand programs including fostering, always looking for new opportunities, and providing feedback and recommendations to improve processes and operations. You will nurture your team providing growth and development.
Key Responsibilities
- Team leadership: Provide guidance and support to the team so they love and thrive in their roles
- Policies and procedures: Assist with the implementation and compliance of new and existing policies and procedures
- Consult Support: Support veterinarians with routine health examinations and medical cases
- Nursing Support: Assist in radiography, surgical procedures, monitor patient anesthesia and post-operative procedures. Inhouse and external pathology procedures. Prepare medications as required
- Inpatient Care: Nurse hospitalised animals, monitors clinical signs and communicates with the eam
- Organisation Pro: Prepare and implement surgery and consult schedules
- Patient files: Data entry of health, treatment and patient information
- Processes: Compliance with AWLQ policy and procedure, in addition to compliance with state and federal legislation
- Recruitment, training and mentorship: Assist with recruitment, providing training and development of the nursing team and volunteers
- Equipment Maintenance: Scheduling and management of veterinary equipment
- Stock control and ordering supplies
What are the minimum requirements for this position?
- Certificate IV in Veterinary Nursing or recognised equivalent
- 5+ years' vet nursing experience
- Experience as a senior nurse or in a leadership position
- Excellent animal care and handling skills
- Experience in a busy, fast-paced work environment
- Good computer literacy, including Microsoft Office Suite
- Previous experience in a shelter/rescue environment will be highly regarded
To be successful in this role, you will have:
- Excellent Customer Service Skills
- Strong Interpersonal and Communication Skills
- Ability to manage your own time effectively and respectful of the time of others
- Completes tasks thoroughly with strong attention to detail within deadlines
- Versatility, flexibility and positivity
About us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Greencross Vets Woolloongabba, Inner Southern Brisbane, QLD (posted 14th January) Nursing Surgical Manager
Nursing Manager - Surgical | Greencross Woolloongabba | Full-time
We are looking for a person who is proudly professional and passionate about nursing, maintaining clinical standards, driving improvement, fear free/stress free handling and making sure that every animal who crosses our doorstep gets the best possible standard of care!
Our ideal Head Surgical Nurse is motivated to lead our Surgical nursing team, made up of nurses, and animal attendants with the goal of building a healthy and dynamic professional workforce, that enjoy a great work/life balance. We have a vision of the future and aim to become the benchmark for quality hospital management, great veterinary care, and happy teams.
About Your New Role:
- Full-time role managing the day-to-day operations of the department
- Nurse training and development
- Overseeing nursing care and client services
- Leading and developing the nursing team and building a positive team culture
- Working closely with the AEC department leaders and the Business Manager
- Workforce planning including rosters and recruitment
- Clinical shifts as part of the nursing roster
- Inventory management
- Administrative tasks including Kronos – wage management
About Your Skills & Experience:
- Certificate IV in Veterinary Nursing or Bachelor of Veterinary Technician
- 3 + years’ experience in a FT role
- Team building skills with previous experience leading and motivating a high functioning nursing team
- Exceptional organizational skills
- A keen eye for rostering
- Ability to work autonomously
- Keen sense of your professional identity and the importance of vet nursing, reception, and animal attendants in a successful workplace
About Us:
- Continuing Education Opportunities including our Greencross Symposium
- Career progression opportunities
- Flare HR Benefits
- Great new equipment including Cat Scan, Ultrasound, Endoscope, dedicated theatres, dedicated ICU, Dental Room, Blood Gas, Automated Inventory System
No day will be the same, but you will always have a supportive team around you and fantastic clients and pets walking through the door. Click Here and Apply Today!
Petstock Vet West Ipswich, South-West Brisbane, QLD (posted 10th January) Practice Manager
Practice Manager– Petstock Vet West Ipswich | Ref: JR104222
Practice Manager | Petstock Vet West Ipswich
Petstock Vet West Ipswich consists of a passionate team who is driven to deliver high quality care to the pets of the community. The clinic is equipped with inhouse pathology, diagnostics and purpose built with retail onsite, which enables us to provide a holistic approach to pet health in West Ipswich.
Job Opportunity:
We are on the hunt for a Full Time or Part Time Practice Manager who has veterinary nursing experience, looking for a change, who is business minded and dedicated to driving the success of the clinic. Our bespoke leadership program and support network will set you up for success in this leadership role.
The role requires that you:
- Support the delivery of excellent patient care standards.
- Build relationships and deliver excellent customer service.
- Manage rosters for clinical staff and rotation of locums.
- Maintain the clinic’s financials.
- Provide support and positivity to your team.
- Hold a recognised qualification in Veterinary Nursing.
What you can expect:
- Remuneration package with regular reviews.
- No after hours, Sundays or Public Holidays,
- Flexibility that accommodates your family commitments alongside clinic requirements
- Professional development resources.
Some of the Perks
- Paid parental leave.
- Petstock Group Annual Conference attendance at no cost to you.
- Significant Team member, family & pet discounts across Petstock Group & Woolworth’s reward programs
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).
Apply today via the link: Here
If you would like to have a confidential conversation about a career at Petstock Vet, contact Vanessa, Recruitment Coordinator | +61 448 172 697 | vanessa.fernandez@petstockvet.com.au
Petstock Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Kogarah Veterinary Hospital, Sydney South, NSW (posted 10th January) Practice Coordinator
Full-Time Practice Coordinator
Are you an experienced administrator with strong organisational and leadership skills? Kogarah Veterinary Hospital is looking for a Full-Time Practice Coordinator to join our team and oversee the efficient running of our practice's administrative functions. This role is perfect for someone who thrives in a busy environment and is passionate about supporting the operational side of a veterinary clinic.
About Us:
Kogarah Veterinary Hospital is a leading veterinary clinic dedicated to providing the highest standard of care for pets. Our practice prides itself on its professionalism and a team that is dedicated to delivering excellent client service. As our Practice Coordinator, you will play a crucial role in ensuring that everything behind the scenes runs smoothly.
Your Role:
As the Practice Coordinator, you will be responsible for managing and streamlining all administrative processes that ensure the clinic operates efficiently. You will support both the veterinary team and clients through effective scheduling, resource management, and communication. Key duties will include:
- Administrative Management: Oversee day-to-day operations, including appointment scheduling, patient records management, and client communication. Ensure that all administrative procedures are followed accurately.
- Staff Coordination: Assist with staff scheduling, timekeeping, and managing the day-to-day workflow of the team. Work closely with senior staff to ensure adequate coverage for all shifts.
- Financial Administration: Handle invoicing, billing, and payments, ensuring all financial processes are accurate and up-to-date. Track accounts receivable and assist in managing the clinic’s budget.
- Inventory Control: Manage the ordering and stocking of medical supplies, pharmaceuticals, and office materials. Ensure the clinic is well-equipped and supplies are efficiently maintained.
- Client Relations: Ensure a high level of client satisfaction through clear communication, managing appointment reminders, and addressing any administrative concerns from clients.
What We Are Looking For:
- Experience: Minimum of 2 years in an administrative or office management role, preferably within a veterinary, healthcare, or similar environment.
- Skills: Strong organisational skills with the ability to prioritise and manage multiple tasks. High attention to detail and problem-solving abilities.
- Communication: Excellent written and verbal communication skills with the ability to interact with staff, clients, and suppliers in a professional and friendly manner.
- Leadership: Ability to coordinate staff activities and foster a positive, collaborative work environment.
- Passion for Administration: A genuine interest in operational management and a proactive approach to improving efficiency in a veterinary setting.
Benefits:
- Competitive salary based on experience.
- Supportive and dynamic team environment.
- Opportunities for professional development and career progression.
- Employee discounts on services and products.
- Flexible working hours to ensure work-life balance.
If you're looking for a rewarding role in a fast-paced veterinary practice, we’d love to hear from you!
How to Apply:
Please submit your resume and cover letter, highlighting your administrative experience and why you’d be a great fit for this role at Kogarah Veterinary Hospital to: steph.delmeida@vet.partners
Animal Welfare League Qld Ipswich Community Vet Clinic, West Ipswich, QLD (posted 9th January) Client Manager
Client Manager
Job No: AWLQ245
Location: Ipswich
Love Animals? Bring Your Passion to AWLQ!
Make a Difference Every Day
Are you looking for a career where you can combine your love for animals with your leadership and customer service skills? At AWLQ, we’re committed to creating brighter futures for animals in need and keeping pets and people together. By joining us, you'll be part of a team dedicated to lifesaving work that truly makes an impact.
About the Role
We’re seeking a Client Manager to join our fast-paced Ipswich Community Vet Clinic on a full-time basis.
What You’ll Do Each Day
- Lead and support the reception team (4+ team members) to provide exceptional customer service.
- Coordinate client bookings, admissions, and discharges to ensure smooth clinic operations.
- Communicate effectively with other departments and share relevant information.
- Build strong client relationships through regular communication and support.
- Review and approve veterinarian recommendations for financial assistance per policy.
- Report on daily activities and suggest ways to improve processes.
What You’ll Need to Succeed
- 4+ years’ experience in a similar client management or leadership role.
- Strong computer literacy, attention to detail, and proven ability to organise and prioritise effectively.
- Exceptional emotional intelligence and interpersonal skills to manage client escalations.
- Excellent problem-solving skills and ability to recommend process improvements.
- A positive, flexible, and versatile approach to work.
- Proven ability to build rapport with clients and team members.
Why Join AWLQ?
At AWLQ, you're not just taking a job – you're joining a team that is creating brighter futures for animals in need. Here’s why our team loves working with us:
- Competitive pay and benefits, including retail and vet clinic discounts.
- Access to an independent Employee Assistance Program to support your wellbeing.
- Opportunities to develop your skills and grow your career in animal welfare.
- A supportive and inclusive workplace where your efforts are recognised and valued.
Who We Are
As Queensland’s voice for animal care, we prioritize the well-being of every animal entrusted to us. Founded in 1959, the Animal Welfare League of Queensland (AWLQ) is a donor-supported, not-for-profit charity committed to animal welfare. Through our programs, we reunite lost pets with their families, find loving homes, and rehabilitate animals in need.
Beyond our shelters, we offer vital support and resources to help pets and their people stay together in times of crisis. Compassion and dedication drive everything we do, leaving a lasting impact across Queensland.
Equity, Diversity and Inclusion
We’re proud to foster a workplace where everyone feels seen, heard, and valued. No matter your background or experience, you're welcome here, and we believe your unique perspective will make our team stronger.
How to Apply
Excited to join our team? Click here to apply and submit your resume and a short cover letter.
If you’re ready to lead a passionate team and make a real difference in the lives of animals and their families, we’d love to hear from you!
VetLove Ashgrove, North-West Brisbane, QLD (posted 7th January) Clinic Manager
Full Time Clinic Manager – VetLove Ashgrove
Join Our Team as a Clinic Manager at VetLove Ashgrove!
Are you an experienced leader ready to oversee an exceptional team at VetLove Ashgrove? We’re seeking a Clinic Manager to support the team and ensure the smooth operation of our clinic. While veterinary experience isn’t required—thanks to our skilled nurses—you must bring a background in managing large, service-oriented businesses.
Why VetLove Ashgrove?
Our Team:
Join a family-run clinic led by Dr. Ashlee (a small animal medicine expert) and Dr. Geoff Wilson (an adventurous spirit—google him if you dare), along with Dr. Kirra, Dr. Kirsten, Dr Amanda, Dr Sally and Dr. Ainsley. Our dedicated nurses, receptionists, and kennel staff make working here a true privilege.
What We Offer:
- Work-Life Balance: We value your hard work and want you to enjoy quality time with family, friends, pets, and hobbies.
- Core Values: At VetLove, we live by the principle “treat every pet as if they were your own,” ensuring top-notch care with strong ethics.
- Dynamic Environment: From practical jokes to coffee breaks and a supportive team spirit, every day is engaging and enjoyable. We tackle stress together and celebrate our successes as a team.
- Professional Growth: We invest in your skills and education with funding for courses and our regular VetLove Conference.
- Recognition & Autonomy: Enjoy ownership opportunities, bonuses, and the freedom to make decisions with our full support.
What We’re Looking For:
- Proven Experience: Demonstrated success in managing a large team.
- Skills: Exceptional leadership, communication, attention to detail, and time management.
- Responsibilities: Oversee clinic administration, financial management, inventory control, and compliance. Strong problem-solving and client care skills are essential.
Ready for a New Challenge?
If you have a track record in a similar role and are eager for a change, we’d love to hear from you. Apply now by sending your resume and cover letter to hr@vetlove.com.au. Subject Line: Ashgrove Practice Manager Role. Rest assured, your application will be kept confidential until we can proudly announce you as our newest member of the VetLove family!
Click the link to see what members of our team say about working with us.
VetLove Casuarina, North-Eastern NSW (posted 7th January) Practice Manager
Practice Manager – VetLove Casuarina – Full-Time
Are you a dedicated and compassionate Practice Manager with exceptional people skills searching for a clinic that always puts the well-being of its team, patients, and clients first? VetLove Casuarina could be the perfect fit for you. We are a busy, family-owned clinic with a supportive team of long-term staff who are always ready to help.
About Us:
At VetLove Casuarina, the clinic owners are actively involved in the daily operations, ensuring that we achieve the best possible outcomes for our patients and clients. We are currently seeking an experienced Practice Manager.
Our mission is to enhance the lives of every pet and pet owner we see, as reflected in our glowing Google reviews.
The Team:
- Leadership: Under the guidance of the Veterinary Team and VetLove Support, our days are filled with activity, with two to three vets scheduled daily.
- Nursing Staff: Our skilled nurses excel in technical tasks like blood draws and catheter placements, as well as pre-consults before examinations. They manage the critical aspects of consulting with professionalism and expertise.
- Team Spirit: We are a close-knit team who enjoy working together and typically leave on time. Our efficient scheduling helps us manage our heavy caseload while maintaining a positive atmosphere.
The Clinic:
- Work Environment: Despite our busy days, job satisfaction is a cornerstone of VetLove Casuarina. We ensure a steady supply of coffee and snacks and a sense of humour that keeps everyone smiling. We value work-life balance and strive to accommodate your needs for time off.
- Professional Development: We support continuing education with a yearly fund for each qualified veterinary nurse. Our clinic is equipped with advanced diagnostic tools, including top of the line digital radiology and ultrasound units. This allows us to handle complex cases and often avoid external referrals.
How to Apply:
Interested? Send your resume and cover letter to hr@vetlove.com.au. Subject Line: PM Casuarina. We look forward to hearing from you!
Join us at VetLove Casuarina and be part of a team that truly cares! See what the VetLove team feels about working with VetLove… https://youtu.be/7IyurSJm-WI
Bungendore Veterinary Surgery, Queanbeyan Region NSW (Posted 6th January) Practice Manager
Practice Manager
Come and join our wonderful team! Bungendore Vet is a busy mixed veterinary practice dedicated to providing high-quality care for both companion animals and large animals. Our team of skilled professionals is committed to delivering exceptional veterinary services in a supportive and efficient environment. We pride ourselves on our collaborative culture and unwavering commitment to excellence in animal care.
We are seeking a dynamic and experienced Practice Manager to oversee the daily operations of our busy mixed veterinary practice. The ideal candidate will be an organized leader with strong management skills, capable of handling both administrative tasks and client interactions with professionalism and empathy. This role requires a deep understanding of veterinary practice operations, team leadership, and the development of clinic protocols. However, a background in the veterinary industry is not essential, and any candidate with practice management skills will be considered. A key aspect of this role will involve introducing staged inductions to optimize practice efficiency and enhance patient care.
Key Responsibilities:
- Operational Management: Oversee the daily operations of the practice, ensuring smooth and efficient workflow. Manage scheduling (including the nurse and vet rosters), staff assignments, and resource allocation to maintain high standards of patient care and client service. Hold regular meetings with reception coordinators and nurse managers to ensure the efficient day to day running of the practice. Run weekly staff meetings.
- Protocol Development: Develop, implement, and regularly update clinic protocols and standard operating procedures (SOPs) to ensure consistency, compliance, and high-quality care. Collaborate with veterinary staff (in particular our nurse managers and reception coordinators) to create and refine best practices for various clinical and administrative processes. Also oversee the development of written role descriptions for all roles within the practice. Ensure these role descriptions are kept up to date.
- Staged Inductions: Introduce and manage staged inductions for new staff and processes to ensure a smooth transition and integration into the practice. Design and implement structured training programs that include phased introductions to different aspects of practice operations, enhancing staff competency and confidence.
- Staff Supervision: Lead, mentor, and support a diverse team of veterinary professionals, including veterinarians, nurses, and support staff. Conduct performance evaluations (oversee quarterly check ins and perform annual reviews), provide ongoing training, and foster a positive and collaborative work environment. Act as a mediator for staff if there are concerns or disagreements between colleagues and/or clients. Oversee the hiring of new staff including staff acquisition, interviews, and salary discussions.
- Client Relations: Ensure exceptional client service by addressing client concerns, resolving issues, and promoting client satisfaction. Develop and implement strategies to enhance client experience and retention.
- Compliance and Quality Control: Ensure compliance with veterinary regulations, health and safety standards, and practice protocols. Implement and monitor quality control measures to maintain high standards of care.
- Marketing and Community Engagement: Develop and execute marketing strategies to promote the practice’s services and engage with the local community. Participate in community events and outreach programs to build and maintain the practice’s reputation. Manage the clinic’s Facebook page and ensure regular relevant content to enhance client engagement. Develop and implement a monthly newsletter.
- Inventory Management: Oversee inventory control, including ordering and stocking medical supplies, pharmaceuticals, and equipment. Ensure the practice is adequately stocked and that resources are utilized efficiently. We have a clinical director and a senior nurse currently providing exceptional inventory control and ordering so the practice manager would only be required to oversee in this role.
- Technology and Systems Management: Manage practice management software and technology systems to streamline operations and improve efficiency. Troubleshoot technical issues and oversee system updates and maintenance.
Qualifications:
- Proven experience in a managerial role within a veterinary practice or similar healthcare setting.
- Strong knowledge of veterinary practice operations, team management, and protocol development.
- Demonstrated experience in developing and implementing clinic protocols and training programs.
- Excellent leadership and interpersonal skills with the ability to motivate and manage a diverse team.
- Outstanding organizational and multitasking abilities.
- Proficiency in practice management software and standard office applications (experience using VisionVPM an added bonus).
- Exceptional communication skills, both written and verbal.
- A proactive approach to problem-solving and conflict resolution.
- Knowledge of veterinary regulations and compliance requirements.
Education and Experience:
- Bachelor’s degree in Business Administration, Veterinary Practice Management, or a related field is preferred.
- Relevant certifications in veterinary practice management (e.g., CVPM) are a plus.
- Minimum of 2 years of experience in a managerial role within a veterinary or healthcare setting.
Benefits:
- Competitive salary
- Continuing education opportunities
- Supportive and collaborative work environment
- Working as part of a fantastic team to really make a difference
- High job satisfaction
We would love to hear from you. Any interested applicants please email Dr Stacy Bridgfoot or Dr Michael McCormack at reception@vetsurgery.com.au or call 02 6238 1133.
See our website: https://vetsurgery.com.au/
Animal Referral Hospital Minchinbury, Mount Druitt, Western Sydney NSW (posted 30th December) Hospital Business Manager
ARH Minchinbury - Hospital Business Manager
Join a dynamic team in Western Sydney as our Hospital Business Manager. As we celebrate 25 years of serving the people and pets of Sydney, ARH has expanded its reach with the opening of our 9th site, a state-of-the-art, 1200m² purpose-built facility launched in October 2023. Ideally located near the M4 and M7 interchange, our hospital is positioned at the heart of the rapidly developing Greater Western Sydney, close to the new international airport and major infrastructure developments.
A multidisciplinary veterinary hospital offering dedicated Specialist and Emergency services with a 24/7 operation in progress. Our cutting-edge facility features a full diagnostic imaging suite (including High-field MRI, CT, Fluoroscopy, Endoscopy, and Ultrasound), a modern ICU, three operating theatres, and integrated technology platforms such as RX works and SmartFlow for seamless patient management. Additionally, we offer on-site training facilities, including a wet lab and education centre.
Please click here to see photos!
As an integral member of the leadership team, you will drive business development, strategy, and operations. In collaboration with the Operations Manager, veterinarians, nurses, technical staff, and support teams, your role will be to ensure the successful and efficient running of the hospital, while maintaining a focus on delivering exceptional patient and client care.
Key Responsibilities:
- Financial Leadership: Full P&L responsibility for the hospital, including financial reporting and budgeting
- Strategic Planning: Partner with the leadership team to develop and implement business strategies and growth initiatives
- Team Support & Development: Work closely with recruitment and front-line teams, supporting staff development and ensuring resource allocation aligns with high patient care standards
- Marketing & Partnerships: Coordinate with the National Marketing team to drive marketing efforts and build strong relationships with referring veterinary partners
- Collaboration: Liaise with other hospital managers and the broader Greencross leadership team to optimize efficiency, profitability, and business alignment
What We're Looking For: The ideal candidate is an influential and approachable leader with demonstrated success in a management role, preferably within the veterinary or healthcare industries. You should be adaptable, collaborative, and proactive in identifying and implementing improvements. Candidates with qualifications in veterinary nursing or as a veterinarian, along with post-graduate business qualifications, will be highly regarded.
What We Offer:
- Competitive Salary with comprehensive leave entitlements (4 weeks annual leave, personal/sick leave, carer's leave)
- Professional Development: Access to continuing education to grow your business and leadership skills
- Work-Life Balance: Paid parental leave (6 weeks) and flexible return-to-work options
- Health & Wellbeing: Free annual flu vaccinations and confidential access to the Employee Assistance Program (LifeWorks 24/7)
- Perks: Discounts at Petbarn and Greencross, uniforms, and access to the Annual Greencross Ltd Symposium
This is a unique opportunity to work in a professional, collaborative, and exciting environment alongside some of the best clinicians in their fields. Click Here to Apply.
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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