Vet Nurses and other support staff
Practice Management and Administration Roles
The Austin Vet Specialists, Mile End, Inner Western Adelaide, SA (posted 1st June) Head of Operations
Head of Operations
Take charge of the operational side of a veterinary specialist centre…and take it to the next level. Be part of a growing ambitious clinic.
- Fantastic opportunity to manage and lead a growing and exciting business
- Permanent Full-Time position – Monday to Friday
- Excellent remuneration of $80,000-$120,000
The Austin Vet Specialists is growing! Since opening in May 2022, the clinic has already expanded, our team has doubled in size and our new Internal Medicine department has started. We see an ever-growing and exciting caseload of mostly small animals with the occasional exotic and zoo animal (think lion, capybara, orangutan). And more exciting plans are coming!
Therefore, we are looking for a Head of Operations to join our team.
This is a new position for The Austin, and we are looking for proactive people who believe that caring for the people you work with AND the people we serve, is the basis of good healthcare. We are seeking a highly qualified person with excellent communication skills and a positive demeanour, who is keen to motivate and lead a growing business in the veterinary industry.
The ideal candidate will have excellent leadership qualities, and pride themselves in their organisational and interpersonal skills. You will take charge of the operational side of a specialist centre, and take it to the next level.
About us
The Austin Vet Specialists is an independent-owned veterinary specialist centre (it makes a difference!) with a team of almost 60 lovely people. Referring vets entrust us with the care of their clients and pets, and this trust is paramount to everything we do. Our purpose-built specialist veterinary centre is designed around the idea of “working together” and is equipped with state-of-the-art equipment. We pride ourselves on our attitude to care and the ability to work together respectfully and effectively.
The role
This role will have a close relationship with the Directors to ensure we meet the three pillars of our hospital: Outstanding specialist vet care, Exceptional customer service and a Fulfilling place to work. As a member of the management team, the Head of Operations will coordinate the Head Nurses and Head of Client Services in delivery of clinical and client care services.
Specifically, this role is responsible for the smooth daily operation of a veterinary centre. This covers a lot of territory, and every day will be different with new challenges so being adaptable is important. Several examples of tasks include:
- ensuring the clinic is running efficiently and effectively;
- all aspects of the people and culture portfolio including recruitment, induction, rostering, performance management and development of the teams;
- innovate, develop and refine the administrative function to support the team in achieving excellence in client and patient care;
- coordinate the development, maintenance and delivery of internal and external education programs;
- developing, implementing and maintaining new ideas towards continuous improvement in both administration and customer service;
- liaise with external stakeholders, such as suppliers, regulatory bodies, trades and industry;
- improving effective internal and external communications;
This is a versatile role requiring attention to detail and excellent time management. You will be doing amazing things that you never thought you would.
Essential to the role:
- Ambition to take on a leadership role within a growing business
- Previous experience in a management or high-level practice administrative position
- Ability to demonstrate and encourage positive, human-centric leadership and teamwork
- Strength in building vet, client and employee relationships
- Exceptional problem-solving skills with the ability to implement new ideas
- Excellent interpersonal, communication skills with sound conflict resolution skills
- Demonstrated experience in creating team development and growth
Additional useful skills:
- Maintain a positive demeanour even under stress
- Respect the value every person brings to the organisation, regardless of their role
- Going above and beyond to help our team, our clients and their pets
- Support each team member in their personal growth and ambitions, enabling and empowering their professional journeys
- Have the motivation to continue your own personal and professional development
- Possess the ability to ask whether you can work differently or do things in a better way without finding fault or laying blame
- We love new ideas (innovation) so this is the fantastic opportunity to input your original ideas, no matter how novel! All ideas are valid, not all will work; we just need people with the courage to try
- Can add flair and initiative to the team
We encourage applicants with prior management experience but also ambitious vets and vet nurses who want to grow their careers. Being the right person for our team is more important than experience!
So if you believe you have the talent to fulfil this role and want to be a part of a friendly, but dynamic environment, please Apply Now.
This is a permanent, full-time position (five days/week). Please note that applications will close Monday 26th June 2023 unless the position is filled prior to this date so submit your application promptly.
Application process
Please send your CV and cover letter to Xander Huizing at career@theaustin.vet. Be sure to include:
- your reason for applying and what attracted you to The Austin.
- your career goals and relevant prior experience.
All applications will be treated confidentially, but please make sure you include contactable referees.
JCUVet, Townsville, QLD (posted 1st June) Business Manager
In this role, your experience as a people and business leader will shine brightly!
BUSINESS SUPPORT MANAGER
JCUVet is a controlled entity of James Cook University and operates as the Small Animal Teaching Hospital which works in conjunction with the School of Veterinary Science. Located at the JCU Campus, we operate as a business; providing clinical training for JCU veterinary students and veterinary services across Queensland. Our team has grown rapidly to approx. 90 team members.
Reporting into the Hospital Director and working alongside the Clinical Support Manager, this full time permanent role oversees the key business support functions of finance, human resources, work health & safety, administration, reception, facilities management and marketing with the support of a small administration team. The role will also be involved in coordinating and attending community engagement activities with the veterinarian community.
Our ideal candidate will thrive in a rapidly changing environment and will be excited and motivated by leading, supporting and effecting positive change as we continue to grow and evolve. Candidates for this role will likely have a track record of managerial experience in a role where they have overseen a number of operational responsibilities.
Above all else you will be a great leader of people who cares deeply for employees. This will see you collaborating between management and our people and achieving people centric and pragmatic business outcomes.
Who you are is most important to this role. You will be / have:
- Professionally presented with a friendly and approachable manner
- Excited and motivated by leading and effecting positive change
- High level interpersonal skills negotiation and communication
- A strong focus on collaborative team management
- Strong levels of initiative, drive, resilience and results orientation
- Well-developed organisational skills with the proven ability to multi-task
- High level of integrity, trust and transparency
- Strong orientation toward customer service and satisfaction
Skills and experience you will bring to the role include:
- Contemporary leadership skills with the proven ability to lead, motivate, coach and mentor (i.e., 5 years corporate management roles)
- Sound understanding of the principles of best practice people management with the ability to oversee the Human Resources function and build on our culture
- Tertiary qualifications in business with relevant professional development in leadership, management or human resources
- Sound financial management experience, including budgets and financial reporting
- Customer management experience including complaints investigation and resolution
- High levels of administration and systems skills and knowledge
- Experience in positive change and culture management planning and delivery
- Demonstrated high performance in fast paced and challenging environments
- Knowledge of training & development frameworks, with the ability to implement these
- Understanding of health & safety legislation, with the ability to oversee the function
- Awareness of marketing and branding activities which drive business performance
If this sounds like your next career move, why not consider JCUVet?
This is a great opportunity for a talented leader to oversee and manage critical functions and bring about positive business improvements in a rapidly growing environment.
We offer a competitive management salary, Monday to Friday business hours, the opportunity for further professional development, discounts on veterinary services/products and a busy and friendly team environment with individuals who are passionate about animal care.
If you feel that you have the personal qualities and all (or most of) the managerial experience which we seek, please submit your application for consideration.
How to Apply
To apply, please submit a brief cover letter to Dr Jason Mouatt, Hospital Director, succinctly outlining why you consider yourself suited to this role; together with a current resume. Please submit your application to veterinarycareers@jcu.edu.au
More information about us can be found at www.jcuvet.com.au
PLEASE NOTE: This position is only offered to Australian residents or citizens.
https://www.youtube.com/watch?v=65PTYp8qixo
Greencross Vets Palm Beach, Gold Coast, QLD (posted 30th May) Head Vet Nurse
We are looking for a person who is proudly professional and passionate about nursing, maintaining clinical standards, driving improvement, fear free/stress free handling and making sure that every animal who crosses our doorstep gets the best possible standard of care!
Greencross Palm Beach is a busy clinic, with 4 part time veterinarians, often with 2 working per day. We are well-equipped with 2 consult rooms, ultrasound, IM3 dental and IM3 radiograph, as well as 3 anaesthetic machines, and 2 surgery rooms, one sterile and one dirty.
We are looking for a Full Time Head Nurse to guide and develop our team, maintaining and building on our positive team culture!
What you’ll be doing each day;
- Managing a team of Vet Nurses and supporting busy Vets
- Guiding and developing the Nurse team, building a positive team culture
- Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care
- Performing minor procedures when required
- Manage consumable stock and placing orders as required
- Available to work Saturdays on a rotating roster
- Handling client enquiries professionally in person, by email and over the phone
What you’ll bring;
- Certificate IV in Veterinary Nursing or equivalent
- Minimum 4+ years of experience working as a vet nurse
- Strong communication and customer service skills
- Team building skills with previous experience leading and motivating a high functioning nursing team
- Ability to work autonomously
- Keen sense of your professional identity and the importance of vet nursing, reception and animal attendants in a successful workplace
- Experience with Rx works (preferred but not essential)
No day will be the same, but you will always have a supportive team around you and fantastic clients and pets walking through the door.
Sound like your next challenge? Click Here to Apply Today!
Sandown Veterinary Clinic, SE Melbourne (posted 29th May) Vet Nurse Manager
Veterinary Nursing Unit Manager (Full-Time)
Sandown Vet Clinic is conveniently situated in the South-Eastern suburbs of Melbourne. We are a busy, vibrant, well-respected small animal clinic with a loyal, well-established client base. SVC is a team-orientated clinic that strives to provide compassionate, quality veterinary care to our two and four-legged clients alike and a fun, genuinely supportive environment for all staff.
Our nursing team operates to a high standard, is collaborative and in addition to routine veterinary care we have a busy orthopaedic surgery and reproductive technology caseload. We are never boring! The successful applicant will need to demonstrate a genuine passion for working with people, animals and a commitment to helping to support and grow our nursing team.
The position of Nursing Unit Manager (NUM) will include, but is not limited to:
- Providing effective support to veterinarians and nursing staff in all aspects of veterinary nursing including anaesthetic monitoring, sedation, nursing post-operative patients and animal handling.
- In conjunction with the leadership team, to lead and supervise the nursing unit.
- Oversee product/consumable ordering requirements in both surgery, pharmacy and hospital areas.
- Uphold and be a role model of the clinic’s goals and culture.
- As part of the clinic’s leadership team, you will contribute towards assessing and updating nursing policies and procedures.
- Managing the roster for our nursing staff and keep effective staff records.
- Implementing training and professional development strategies
- Co-ordination of daily operations for the nursing team
- Maintaining standards of care for reproductive, surgical and hospital patients
- Providing support and welfare intervention for staff
- Some clinical work (veterinary nursing duties)
What we can offer you:
- A competitive salary package starting at $70,000+
- Mentoring and support from a leadership team
- Individualised continuing education / training.
- A 4-day week and a minimal weekend roster on a shared basis with an average of about 36 hours per week.
The successful candidate will ideally have:
- Certificate IV in Veterinary Nursing or equivalent
- Proven management experience.
- People skills, emotional intelligence, and a sense of humour
- Excellent time management and communication skills
- At least 4+ years of experience in a veterinary hospital
SVC is a genuinely unique environment and one that encourages quality and excellence in veterinary medicine and surgery. However, this is never at the expense of maintaining a great working environment where work ethic and integrity is valued.
Applications and enquiries to Anita Smith at anitasmith1974@gmail.com
Singleton Veterinary Hospital, Hunter Valley NSW (posted 27th May) Vet Nurse Manager
Singleton Veterinary Hospital – Full-Time Nurse Manager
Are you an experienced Vet Nurse manager looking for your next challenge?
Do you enjoy leading and motivating teams?
If you answered yes, then this position is for you!
A part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, Singleton Veterinary Hospital is a mixed animal practice that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond in patient care.
We are looking for an experienced Veterinary Nurse Manager who is passionate about providing high standards of patient and customer care and is ready to lead our team.
Why you should apply
- Permanent position with full-time hours.
- Generous clinic discounts for your own fur babies.
- VNCA membership paid for.
- Access to paid Volunteer Leave, Parental Leave and Apiam Wellness Day (extra day of annual leave!)
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
The role:
- Direct the daily activities of nursing staff to ensure effective treatment and efficient management of patients
- Provide on-the-job training and mentoring support to the nursing team and trainee nurses to address skills deficits and increase clinical competence
- Manage the rosters to ensure adequate support staff to clinical staff ratios are achieved including the afterhours roster
- Establish and run regular nurse meetings with the team to ensure they are updated on changes within the business and feedback from vets is provided to continually improve the team
- Coordinate clinic admissions, including client bookings and appointments to ensure the vets and nurses are not double booked, have adequate time between appointments, and have scheduled breaks during the day
- Confidently perform in all areas of clinical Veterinary Nursing including patient care, monitoring anaesthetics, pathology and pharmacology
About you
- Cert IV Veterinary Nurse or Veterinary Technician
- 4 years' experience within a busy Veterinary Clinic
- Confident in all areas of Veterinary Nursing
- Team Leadership experience required
- Strong problem solving, decision making and communication skills
- Commitment to promoting positive workplace culture
To learn more about our clinic visit our 
page.
If this opportunity excites you we would love to hear from you!
Send your cover letter and resume to recruitment@apiam.com.au
Capital Veterinary Hospital, Phillip, Northern Canberra, ACT (posted 26th May) Nurse Manager
Full Time Nurse Manager - ACT
Are you an experienced Veterinary Nurse seeking to progress your career to the next level? Do you aspire to work in a state-of-the-art small animal hospital in a genuine senior leadership capacity, where you will have the opportunity to coach and guide a team of veterinary nurses, elevating their skills to new heights of excellence?
Would you like to work in an environment where the whole team work together with equality and respect, have fun, and support each other? This is a new opportunity, so you will be able to make this role your own.
Why should I choose this practice?
This role presents a distinctive prospect to exhibit your expertise in training and coaching, as you provide support to a group of nurses who share a strong commitment to delivering excellent medical care and service. Our practice frequently receives referrals for compelling cases, providing an opportunity for you to broaden your knowledge and skills.
We maintain a zero-tolerance policy towards any form of bullying or aggression in our workplace, and we take pride in acknowledging and valuing the diverse backgrounds and unique perspectives of each individual, including their ethnic and neurological diversity.
- You will be in a true leadership role – where you will get to make decisions to shape the team.
- You will be supported by a passionate Practice Owner, a team of nurses, dedicated receptionists, a highly skilled and supportive Practice Manager, and an external HR company – together we share our knowledge and expertise to support our team.
- Our practice is purpose built and we have all the bells and whistles to provide the best care available to our patients.
- You will have the opportunity to undertake professional development through The Lincoln Institute along with other professional development opportunities to help you grow and thrive (https://lincolninstitute.com.au/)
- You will have the opportunity to have ongoing HR coaching – to ensure the practice remains compliant and up to date with Fair Work legislation and processes.
- We will pay your practice memberships including VIN and CVE.
- We will pay you one week study leave on top of your annual leave to ensure you continue to upskill.
- We have weekly team meetings to ensure everyone is on the same page – and to share knowledge and ideas.
- We provide excellence in everything we do.
- We will provide you free healthcare for your own pets. (T & C’s apply)
- You are someone who loves to socialise – we hold regular social events so we get to know each other better – and are currently in Sydney as a team celebrating being nominated for The Australian Small Business Champions Award 2023
- You will be paid well for your efforts – with a salary package of $100,000 (Inclusive of super) (Depending on experience)
- We will even provide you a holiday allowance of $1200 in Jindabyne or Batemans Bay – your choice of beach or snow (T & C’s apply)
About you
- You have a minimum of Certificate IV in Veterinary Nursing with experience coaching and training in this field.
- You are a true leader who has the capacity to set clear direction and goals for the team, while inspiring and motivating them to achieve those goals.
- You are a motivator, someone people are drawn to and trust – always leading by example to harness the success, growth, and development of others.
- You are a great listener with the ability to collaborate, cooperate and compromise.
- People are drawn to you for your warm engaging communication style – even when conversations are tough.
- You have proven ability to identify and resolve issues while making decisions that are both beneficial for the team, our clients, their pets, and the practice.
- You have a strong ability to understand and connect with team members according to their strengths and abilities – and demonstrate a genuine approach for their wellbeing.
- You are accountable and have a willingness to take responsibility for the team’s actions and performance: leading by example.
- You are solutions focussed.
- You love that no two days will be the same and really are a jack of all trades.
- You love ensuring your team are happy and engaged.
- You like opportunities to receive regular feedback from your peers so you can grow.
- You have a great sense of humour – to help keep up the team spirit on the days where things are tough.
- You are motivated, focussed, passionate and assertive – but know when to ask for help.
- You must have a current clean driver’s licence.
This is a unique opportunity and one that won’t last long!
Call Donna at Harmonise HR to learn more about this role and the team – and to discuss what you could bring to this unique opportunity. (Please do not contact the practice at this initial stage.)
Donna Morrison
Harmonise HR
0410 848 898
Goulburn Valley Equine Hospital, Congupna, Shepparton, VIC (posted 26th May) Head Vet Nurse
Head Equine Veterinary Nurse
Goulburn Valley Equine Hospital (GVEH) located just outside of Shepparton, Victoria, is widely regarded as one of Australia’s pre-eminent equine veterinary practices providing a wide range of first opinion and referral equine veterinary services. A partnership between GVEH and the Faculty of Veterinary and Agricultural Sciences (FVAS), The University of Melbourne, allows GVEH and the University to provide an exciting opportunity to deliver an exceptional equine referral and first opinion practice experience to students in the final year of the Doctor of Veterinary Medicine (DVM) program.
GVEH is seeking a qualified (minimum Veterinary Nurse Certificate 4) Head Equine Veterinary Nurse with a minimum of 4 years Equine Veterinary Nurse experience as well as a relevant qualification, to join the existing team of 12 veterinarians and support staff which includes a hospital coordinator and experienced nursing team.
The main aspects of this role include (but are not limited to):
- Experience in all aspects of equine veterinary nursing including surgery and medicine.
- The ability to work closely with the hospital coordinator and clinical director to organize the daily schedule.
- Required to lead a team of nurses and assistants.
- Have a good understanding of high standards within an Equine Hospital.
- Induction, training, and continual development of nursing team.
- Can lead performance meetings with nursing team.
- Creating a structed 24/7 roster for all nurses and assistants.
- Ability to establish solutions for complex problems.
- Excellent communication skills.
- Positive attitude and willingness to get involved in all tasks.
- Experience with the use of scintigraphy and nuclear medicine is favourable but not a necessity.
- The ability to guide intern veterinarians and final year veterinary students as they rotate through different areas of the hospital.
The successful applicant will be employed as the Head Equine Veterinary Nurse. All nurses rotate between day shifts starting at 8am, 9am, 10am or 11am (staggered starts and finishes), for an average of 38 to 40 hours worked per week. The shifts are typically 8-10hr shifts. It is expected when the caseload is quiet, the nurse will assist in all nursing areas, regardless of the area in which they are rostered.
Afterhours, weeknights, and weekend on call is a shared responsibility between nurses, where cover is expected to be overnight and primarily for surgical nursing – e.g., colic’s, caesareans etc. with remuneration provided for hours worked. Other hours may be required in accordance with business needs but will be in consultation with the employee.
Interested applicants should email applications to Robert.Ralston@gvequine.com.au
All applications will be in confidence. Applications will close on Friday 23rd June 2023.
OurVet Point Cook, SW Melbourne VIC (posted 24th May) Practice Manager
Full Time Practice Manager, Our Vet Point Cook
At Our Vet, we recognise the success of our clinics is made possible due to the support our Practice Managers provide our Veterinary team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
As an inspired member of the Petspiration Group, it allows us to offer you, your family & pets generous benefits, such as product & services discounts, support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential…. most importantly, you love what you do & ready to work with a team that will value what you bring!
We can offer you:
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petspiration Group’s health, wellbeing, and financial services.
- Employee discount across the Petspiration Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petspiration Foundation, our in-house charitable foundation – for more info: youtu.be/P3P7UvR5XeI
- A positive & fun workplace where everyone is respected and valued.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au. Or for an informal chat please contact Sarah on 0448 172 697
If you would like to visit us before committing to a full recruitment process…get in touch to arrange a suitable time for you
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
OurVet Pakenham, SE Melbourne VIC (posted 24th May) Practice Manager
Full Time Practice Manager, Our Vet Pakenham
At Our Vet, we recognise the success of our clinics is made possible due to the support our Practice Managers provide our Veterinary team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
As an inspired member of the Petspiration Group, it allows us to offer you, your family & pets generous benefits, such as product & services discounts, support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential…. most importantly, you love what you do & ready to work with a team that will value what you bring!
We can offer you:
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petspiration Group’s health, wellbeing, and financial services.
- Employee discount across the Petspiration Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petspiration Foundation, our in-house charitable foundation – for more info: youtu.be/P3P7UvR5XeI
- A positive & fun workplace where everyone is respected and valued.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au. Or for an informal chat please contact Sarah on 0448 172 697
If you would like to visit us before committing to a full recruitment process…get in touch to arrange a suitable time for you
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Animal Emergency Centre, South East Melbourne VIC (posted 22nd May) Veterinary Nurse Training Co-ordinator
AEC Victoria Veterinary Nurse Training Co-ordinator
AEC Moorabbin, Mount Waverley & Frankston VIC
- Are you an experienced ECC Veterinary Nurse looking for an exciting new opportunity?
- Do you have a passion to educate and support nurses in your team to encourage their growth?
- Do you take great pride in the work that you perform?
- Are you looking for something more where you can have a positive impact in the veterinary industry and within your team?
This role may be just what you are looking for and provide you with great job satisfaction!
AEC Victoria have an exciting opportunity for an experienced ECC Veterinary Nurse to join their Melbourne teams as the AEC VIC Nurse Training Co-ordinator. We are passionate about continuously developing our teams to perform to the best of their abilities, and the Nurse Training Co-ordinator role is a big part of this.
AEC Mt Waverley, Moorabbin & Frankston are dedicated emergency and critical care hospitals with an outstanding team of Vets, Nurses & Support Staff, all performing to exceptionally high standards of care. The role of the AEC VIC Nurse Training Co-ordinator will help support the nursing staff to continue to work to their high standards and provide consistency across the three hospitals. It will also involve working closely with our trainee nurses to ensure they have suitable mentors, and that they have every opportunity to learn skills & progress successfully in their traineeship.
This is a part time role at 26hrs per week, however, can be combined with clinical shifts to reach full time hours of 38hrs per week.
What we can offer you:
- The opportunity to broaden your skills in a supportive, exciting, and dynamic environment.
- A challenging and rewarding position – What doesn’t challenge you, won’t change you!
- Ongoing career support and mentorship
- Support both professionally and personally with proactive interaction with colleagues and the support team
- The opportunity to progress you career
- The opportunity to work alongside some of Melbourne’s best ECC vets and nurses
- Paid parental leave program
Our ideal candidates will have the following:
- Cert IV Qualifications as a Veterinary Nurse (or equivalent qualification)
- Further nursing qualifications such as ECC Diploma, are highly regarded
- Training & Assessment Certificate is highly regarded
- Exceptional organisation and communication skills
- Flexible, adaptable and a positive attitude!
- Passionate about patient and client care
- Great people skills with a desire to help those around you grow
- Willingness to work across the three AEC sites
- Willingness to work flexible hours
Interested? Click here to apply now!
Greencross Vets Brookvale, Northern Beaches Sydney NSW (posted 19th May) Practice Manager
We are looking for a Practice Manager to join and lead our Brookvale team!
This is a great opportunity to let your passion shine every day whilst being part of a supportive Veterinary Community.
We have an outstanding team of motivated, passionate and experienced vets at Brookvale that are always willing to support one another and passionate about gold standards of care.
Our clinic is purpose built and fully equipped with digital x-ray, IM3 dental suite including dental x-rays, in house lab equipment, blood pressure monitoring, multiparameter monitor with ECG and end tidal carbon dioxide. We also have 2 spacious consult rooms, dedicated spacious surgery, dedicated preparation area with 2 tables (1 wet table), separate imaging room, separate cattery and separate dog and cat wards. We also have a great relationship with the Petbarn team who are conveniently located right next door!
You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Full-time position managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing with Senior Nurse or Practice Management experience
- Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
Just minutes from the beautiful Northern Beaches on Sydney’s North Shore, you can live the beachside lifestyle and work with a fabulous team here!
If this sounds like the role for you, Click Here to Apply Now! We would love to show you our practice and have you come and meet the team!
WestVETS - Anstead Veterinary Practice, Outer Western Brisbane, QLD (posted 17th May) Practice Manager
Practice Manager – WestVETS Animal Hospitals, Anstead & Marburg, QLD, Full Time Position
A position exists for an experienced practice manager to join our team of 22 vets and 50+ nurses, support staff and administration, working out of two purpose built accredited hospital facilities. The position will be primarily based at our Anstead Hospital, located in the lush western suburbs of Brisbane, with some time spent at our second practice in Marburg, located in the Lockyer Valley. We are a passionate bunch, and have a strong focus on attracting team members who share our values of striving for excellence in care; care for our team, care for our clients, and care for all animals.
Our Marburg clinic includes an Equine Reproduction Centre and Small Animal Hospital, whilst our Anstead clinic offers an Equine Referral Hospital and Small Animal Hospital. Both of our practices are well equipped offering digital x-ray, dental x-ray, ultrasound, endoscopy, laser surgery, laparoscopy and in house laboratory service.
As Practice Manager, you will play a vital role in ensuring the smooth running of both clinics.
Your responsibilities will include the following:
- managing rosters;
- participating in business strategy and planning;
- human resource tasks such as recruitment, training, annual reviews and quarterly wellness chats;
- implementing and maintaining practice policies;
- meeting with company reps;
- liaising with clients and staff to ensure positive outcomes;
- generating and maintaining high staff morale with calendar date activities, celebrations and promotions;
- some social media campaigns;
- organising client promotions and staff educational opportunities.
The successful applicant will be expected to have the following attributes:
- exceptional written and verbal communication skills;
- the ability to problem solve, multi-task and prioritise work;
- the ability to manage deadlines, remain calm and composed when dealing with difficult situations;
- be well presented, articulate, kind and have the ability to manage a large team.
Prior experience as a practice manager or senior nurse is essential. Equine knowledge would also be considered advantageous.
The position is a full- time position; a part time role will be considered for the right candidate. Start date is somewhat flexible however the position is available for an immediate start. The opportunity exists to work with the out-going practice manager until October.
To apply, please provide a written expression of interest detailing your relevant experiences and the personal and professional attributes you would offer to this role, as well as a copy of your current CV. Referees/references are essential. Telephone applications will not be accepted.
Send applications to:
Kirani Heeremans
kirani@westvets.com.au
WestVETS - Anstead Veterinary Practice, Outer Western Brisbane, QLD (posted 17th May) HR Manager
WestVETS Human Resource Manager - Anstead & Marburg
A position exists for an experienced Human Resource Manager to join our team of 22 vets and 50+ nurses, admin and support staff, working out of two purpose built accredited hospital facilities. The position will be primarily based at our Anstead Hospital, located in the lush western suburbs of Brisbane, with some time spent at our second practice in Marburg, located in the Lockyer Valley.
In this newly created role, our HR Manager will be integral in providing support across a wide range of HR activities. We are a passionate bunch, and we have a strong focus on attracting team members who share our values of striving for excellence in care; care for our team, care for our clients, and care for all animals.
The successful applicant will have:
- Minimum 2 years’ experience in an HR role (Prior experience in the Veterinary industry would be advantageous);
- Have exceptional written and verbal communication skills,
- The ability to problem solve, multi-task, manage deadlines and prioritise work;
- Remain calm and composed when dealing with difficult situations;
- Be passionate about building relationships and attracting talent;
- Thrive on challenges;
- Have the ability to manage a large team.
The position is a full- time position; a part time role will be considered for the right candidate. Start date is flexible but is available for immediate start.
The role will include a range of duties, including:
- Utilising your HR experience to support our managers and employees;
- Supporting the team to ensure efficiency in the day-to-day operations across both clinic;
- Participation in business strategy and planning;
- Human resource tasks such as recruitment, training, annual reviews and quarterly wellness chats;
- Assisting in the development and implementation of best practice policies, procedures and systems; ensuring compliance with all relevant legislation, policies, and procedures;
- Preparing HR correspondence and communications (eg. Employment Offer & Employment Contracts, Contract Amendments, Salary Review notifications, End of Probation Period notices, etc);
- Participation in end-to-end recruitment processes including on-boarding and off-boarding;
- Maintaining personnel files;
- General administrative tasks and other duties as directed to assist in the provision of complete human resource services;
- Developing and providing HR information reports and analysis as required;
To apply, please provide a written expression of interest detailing your relevant experiences and the personal and professional attributes you would offer to this role, as well as a copy of your current CV. Referees/references are essential. Telephone applications will not be accepted.
Send applications to:
Kirani Heeremans
kirani@westvets.com.au
Greencross Vets Kippa-Ring, Moreton Bay Region QLD (posted 17th May) Nurse Team Leader
An exciting opportunity for a Nurse Team Leader to join our Kippa-Ring team on a Full-Time Basis!
Kippa-Ring is a peaceful residential suburb on the Redcliffe Peninsula, 28 km north of central Brisbane – our clinic is a large fully equipped purpose-built facility with full in-house lab, full digital and dental x-rays, ultrasound and dental machine, 4 consulting rooms, 2 surgical suites, dedicated lab area, wet surgery area, separate cat and dog kennels, isolation, x-ray and ultrasound room and large staff room.
About your Fabulous Self…
As a successful candidate, you will possess the following skills and attributes:
- Certificate IV in Veterinary Nursing, with at least 4 years of experience
- Previous management/team lead experience will be favourable
- Experience across all aspect of nursing from reception to surgical
- A strong work ethic and enjoys working as part of a team
- Commitment to gold standard patient care and a “fear-free” approach to patient handling
- The confidence and initiative to work autonomously yet lean on your team as needed
- Ability to multi-task and navigate within a busy, multi-departmental workplace
- A passion for excellent customer service and exceptional communication and interpersonal skills
- Exemplary organisational skills and a high attention to detail
We Want to Offer You…
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace – you can enjoy a competitive hourly rate plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Continuous education program e.g., ProSkills, Dove Lewis, Recover Initiative, etc.
- 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Free annual influenza vaccination
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
We would LOVE to meet you! Click Here and Apply Now!
North Shore Veterinary Hospital, Artarmon, Sydney's Lower North Shore (posted 17th May) Hospital Nurse Unit Manager
North Shore Veterinary Hospital are looking for a Hospital Nurse Unit Manager with oversite of our nursing team!
The NSVH is situated on the Lower North Shore of Sydney and has a strong well-established client base. We have an outstanding group of team-orientated veterinarians who work together to provide excellent veterinary care in a fun caring environment. The group is closely associated with North Shore Veterinary Specialist Centre, which is an expanding multi-disciplined Veterinary Hospital also located on the lower North Shore of Sydney. We have developed a strong culture based around a collaborative team effort to provide outstanding veterinary care to our patients.
Duties for the position will include but not limited to:
- Managing the roster for our nursing staff
- Implementing training and development strategies
- Co-ordination of day to day operations for the nursing team
- Occasional clinical work (veterinary nursing duties)
- Involvement with the development of the annual financial budget for the nursing teams
What we can offer you:
- A competitive salary
- Continuing education/training can be developed around the successful individual
- Career progression and development within a world-class, reputable facility with support from the CEO
- Access to a broader veterinary community, resources, and the development within VetPartners
The successful candidate will ideally have:
- Certificate IV in Veterinary Nursing
- Certificate in practice management or above
- Excellent time management and communication skills
- At least 3 years of experience in specialist and or emergency veterinary hospitals
Apply to by emailing your resume to Clare.Kolokossian@Vet.Partners
Happy Tails Animal Hospital, East Melbourne VIC (posted 15th May) Small Animal Nurse & Practice Manager
Happy Tails Animal Hospital Senior Nurse/Practice Manager
- Full or Part Time role 8am-6pm M-F only - No Weekend work
- Great Teaching/Learning workplace
- Varied & Interesting Medical & Surgical caseload including Bone & Soft Tissue procedures, Emergency & Critical Care
- Rewarding negotiable Salary ($60K-$100K).
Happy Tails Animal Hospital is in Melbourne's Eastern suburbs and provides a high standard of veterinary care to its loyal clients
We deliver Best Practice, with excellent staff, modern facilities and a rewarding/ inspiring caseload of general practice, medical and surgical cases
Our clientele expect high quality, confidence and caring vet nurses for their pets. We have a high proportion of Mandarin speaking clients, so bi-lingual proficiency is Advantageous
We are seeking an experienced vet nurse who is enthusiastic, enterprising and passionate about their career, but chilled under pressure and efficient with time.
What we are looking for in our next Super Nurse or Manager:
- A Love & Passion to be the best Nurse or Manager you can be
- Possess a minimum of 2 years' Experience in the field
- English and/or Mandarin speaking
- (An interest to run or own a small animal practice is welcomed)
We don't expect you to know everything, but a willingness to learn & evolve into the role(s) is necessary.
Our vet owner has over 23 years clinical experience (from busy mixed practice) and likes to teach and support staff as needed, to grow in a 'family orientated' business.
We are always looking to improve and adapt, so your input will always be welcome.
The practice uses Ezyvet, and has a full range of surgical and medical facilities including locking plate and Synthes hardware, ultrasonic dental machines, digital X-rays, endoscopic equipment and other toys. We're fully equipped with the best IDEXX Lab, modern anaesthetic equipment, and hospital aids to keep our patients safe and cared for.
Happy Pets is what we do at Happy Tails!
Our independence allows us to Adapt New Techniques and Approaches and stay Fresh and Motivated.
We HAVE and promote a good work-life balance, come see for yourself!
If this position interests you, send a cover letter and resume (with two referees) to Dr Jason; jasonwong@happytailsvet.com.au
(Successful candidates will be contacted and interviewed by arrangement)
Check us out at happytailsvet.com.au
Noosa District Animal Hospital, Sunshine Coast, QLD (posted 12th May) Practice Manager
Practice Manager - Full Time
Noosa District Animal Hospital is located in the beautiful Noosa area and only a 10 min drive from the stunning beaches and Hastings Street.
This is an established Veterinary clinic with three vets and a great team of support and reception staff who live and breath passionate care each and every day. We are currently looking for an experienced Practice Manager to join our family and hope this might be you!
We provide our Practice Managers with a rewarding career, training and development and ongoing support so that you can learn and grow within our practice. Our goal is to create a unique and positive career pathway that allows you to be the best leader you can.
We are looking for someone with the following experience;
- Experience managing all aspects of the financial performance of a business
- Comfortable with P&L management and a detailed understanding of labour controls
- The ability to lead, manage and support the performance of your team (including roster and performance management)
- Strong business acumen
- Experience liaising with industry suppliers and clinical representatives
- Strong communication skills with the desire to build effective working relationships
- Excellent organizational skills.
- The desire to grow the clinic to the best it can be!
What We Can Offer
- A fun and friendly working environment
- Access to one of the strongest networks of veterinary professionals
- Fitness passport, Paid Parental Leave, leadership Academy and Mental Health
- Accredited Workplace
- Endless opportunities with the possibility of working across clinics in Australia and New Zealand
- Access to our Employee Assistance Program
If you are our next superstar manager, please apply with your resume and cover letter online - VetPartners Careers - Practice Manager (jobvite.com) or reach out to Katrina for more information - daniel.glaubert@vetpartners.com.au
Everton Park Veterinary Surgery, Northern Brisbane QLD (posted 11th May) Practice Manager
Position: Part-time (30 hours per week) or Full-time Practice Manager
Location: Everton Park Veterinary Clinic, Brisbane QLD
Everton Park Veterinary Clinic, an established veterinary practice in the inner-north suburbs of Brisbane, is seeking an exceptional Practice Manager to join our team!
About Us:
We are located approximately 8 kilometres north of the Brisbane CBD on busy South Pine Road. We have a loyal and motivated client base, and our team is in search of an enthusiastic, reliable, and motivated team player.
Our clinic provides a comprehensive range of medical and surgical services for small animals in a friendly and caring environment. Our aim is to provide the best quality care for all our canine and feline patients. Our team takes pride in ensuring our clients feel welcome and cared for!
We have a newly renovated, well-organized, and well-equipped surgery, including an extensive in-house laboratory, digital x-ray, dental x-ray and appropriate equipment, anaesthetic monitors, as well as access to in-house ultrasonography and orthopaedic surgery. We are also conveniently located for our clients to access a variety of specialists and excellent after-hours emergency centres.
If you are looking for an exciting opportunity to lead a dedicated team with a confident "can do" attitude, this role will suit you!
Responsibilities:
- Coaching and supporting the team
- Ensuring smooth day-to-day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials such as budgeting and P & L reporting
- Identifying staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local marketing activities
- Growth mindset and the development of new business to business opportunities
We offer:
- Access to training programs through our purpose-built training centre
- Support and guidance with one of the strongest networks of veterinary professionals
- Access to our Employee Assistance Program
- Flexibility to ensure a great work/life balance.
- Leadership development and Business Training
- A dynamic, interesting, and varied role
Skills Required:
Essential:
- Excellent written and verbal skills
- Desire to lead, engage and inspire a team
- Excellent time management and organization skills
- Excellent communication skills and customer service focus
- Good business acumen
- Strong coaching and leadership skills
- Previous experience in a management role
Desirable:
- Experience in the veterinary or medical industry
- Cert IV in Vet nursing or equivalent
- 3 years' experience as a Vet Nurse
- Experience with Ezyvet
If you have what it takes to be our next superstar manager, please apply with your resume and cover letter online - VetPartners Careers - Practice Manager (jobvite.com) or reach out to Katrina for more information - katrina.strudwick@vetpartners.com.au.
Albion Veterinary Surgery, Inner N Brisbane QLD (posted 11th May) Practice Manager
Practice Manager - Part-time (30 hours per week) or Full-time hours available
Albion Vet Surgery is an established veterinary practice in the inner-north suburbs of Brisbane, and we are looking for a fabulous new Practice Manager to join and lead our team! We currently have 2 experienced vets with a team of 6 nurses and have brand-new equipment since major renovations due to last year's floods in 2022.
We have a strong focus on high levels of patient care with a commitment to the community, and pride ourselves on excellent preventative care and client education. We have a dedicated nurse running puppy schools, so there will be lots of opportunity for cute cuddles too!
If you are looking for an exciting opportunity to lead a dedicated team, and you have a confident "can do "attitude – this role will suit you!
Some of your responsibilities will include:
- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials such as budgeting and P & L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local marketing activities
- Growth mindset and the development of new business to business opportunities
We can offer you:
- Access to training programs through our purpose-built training centre
- Support and guidance with one of the strongest networks of veterinary professionals
- Access to our Employee Assistance Program
- Flexibility to ensure a great work/life balance.
- Leadership development and Business Training
- A dynamic, interesting and varied role
The skills you will require:
Essential:
- Excellent written and verbal skills
- Desire to lead, engage and inspire a team
- Excellent time management and organisation skills
- Excellent communication skills and customer service focus
- Good business acumen
- Strong coaching and leadership skills
- Previous experience in a management role
Desirable:
- Experience in the veterinary/or medical industry
- Cert IV in Vet nursing or equivalent
- 3 years' experience as a Vet Nurse
- Experience with Ezyvet
If you are our next superstar manager, please apply with your resume and cover letter online - VetPartners Careers - Practice Manager (jobvite.com) or reach out to Katrina for more information - katrina.strudwick@vetpartners.com.au.
See albionvetsurgery.com.au and
Samford Valley Veterinary Hospital, Moreton Bay Region, QLD (posted 10th May) Clinic Coordinator
Samford Valley Veterinary Hospital – Assistant Clinic Coordinator
We have been in our beautiful Samford Valley for over 40 years. We are ingrained in our community and their animals – and we simply wouldn’t have it any other way. Positions in our practice are tightly held, and our team really does make a difference in the lives of our loving, close-knit family community.
Our vision is “Healthy Animals and Happy People”. With values of “believing in each other”, “embracing opportunities and growth”, “celebrating achievements” and “leading with integrity”, we believe that we are succeeding with ensuring our team is well supported and continually developing skills. This of course translates to great outcomes for our clients and their pets.
We are currently seeking a Full-Time Assistant Clinic Coordinator to ensure clinic effectiveness and efficiency
About the role:
The Clinic Coordinator plays an integral part of the day-to-day running of the clinic, alongside the Clinical Lead Veterinarian in a leadership position.
- Predominantly, your role will be centred around managing people and teams.
- Coordinating the day-to-day operations of the veterinary practice under broad guidance from the Regional Lead and in collaboration with the Clinical Lead, ensuring the highest standards of customer service and patient care.
- Implementation of software processes and new procedures within the clinic
- Manage the clinic administration, nursing and technician teams and monitor quality of work.
- Ensure rostering is completed in a timely manner and communicated to staff.
- Oversee payroll administration processes including leave management.
- Oversee and manage stock and equipment, including ordering.
- Develop and implement policies, procedures and quality standards for practice operations.
- Management of banking, reconciliations, and preparation of financial reports for management.
- Establish effective debt management processes to ensure timely payment of accounts.
- Coordinate and lead strategic and business planning to improve the practice's financial outcomes including delivery of marketing and advertising.
About you:
- You must be a genuinely motivated and enthusiastic person who, by example, creates and contributes to an amazingly positive workplace culture.
- You build rapport with people easily and you enjoy managing people.
- You are highly organized and can work autonomously as well as collaboratively with your teams.
- You love the challenge of leading people through change.
- You are looking for the next step in advancing your career, not just a job.
Qualifications & Experience
- Demonstrated experience in leading and motivating teams is essential.
- Strong administrative background with at least 2 years experience
- Practice management or business management experience advantageous.
- Confidence to make calculated decisions and direct teams
- Competent computer skills and user of MS Office programs and databases.
- Head Veterinary nurses and practice managers are encouraged to apply.
Why you should apply
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Laptop and phone provided.
- Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
We would love to meet you, in the meantime you can meet us here:
Facebook https://www.facebook.com/samfordvets
Website https://www.samfordvets.com.au/
Instagram https://instagram.com/samfordvalleyvets
If this opportunity excites you and you are ready to lead a team of exceptional people then Please email your resume and one page cover letter outlining your interest in the role to recruitment@apiam.com.au
Veterinary Specialists of Sydney (VSoS), Miranda, Southern Sydney, NSW (posted 5th May) Clinical Unit Manager
CLINICAL UNIT MANAGER - Surgery - Flexible Hours
We are excited to be looking for an Extraordinary Leader to take our dynamic Surgery Department to the next level! You will be a key player in contributing to the success of our hospital and the efficient running of this department. You will be an inspirational leader and mentor, encouraging a positive culture and leading with a “can do” attitude.
About Us:
Here at VSOS, we are dedicated to ensuring each and every pet who comes into our hospital has the best possible outcomes. Our people are amazing. Passionate, brilliant, and deeply compassionate. We are a close-knit team, working together in an inclusive and supportive environment, where everyone is empowered to deliver gold standard standards.
What our customers are saying:
“Fantastic service. Available, friendly, and immediately responsive”
“The team at VSOS are second to none”
“Super caring and compassionate staff who genuinely care about pets”
About This Role:
As a successful leader you already have a good idea as to the day-to-day requirements of being a talented manager are.
Knowledge of the veterinary industry or even a veterinary/ Practice Manager background are advantageous, however the focus will really be on your ability to lead teams. Here are some of the key skills that we are seeking that are particularly relevant to this opportunity:
- Operational Efficiency – know how to effectively run a department, with a focus on continual improvement of systems and processes
- Leadership – the ability to influence and motivate a team to be the very best they can be
- Excellent Communicator– experience communicating clearly with a variety of people throughout the business
- Relationship Builder – proven evidence of having the ability to build strong interdepartmental relationships
About You:
Your qualifications are certainly essential to your success in this role and it is expected that you will impress us with your skills in some of the following ways;
- Getting things done, on time and with a minimum of fuss
- Having integrity and knowing what that means to everyone
- Knowing that great results are only achieved and accomplished through teamwork and mutual respect
- Maintaining a positive, supportive approach at all times
- To never stop learning and to never stop sharing knowledge
- Team leadership and motivation
- The confidence to apply initiative within the boundaries of hospital protocols
- The confidence to own tasks and responsibilities, and deliver positive outcomes
- Tertiary education or qualification or further study in management/leadership or equivalent experience
- Ideally but not mandatory some veterinary, Practice Manager, or allied human medical experience
Our Location:
We are located in Miranda in The Shire. Only 26kms south of the Sydney CBD and near some of Sydney’s most beautiful beaches. We are surrounded by cafes, have a major supermarket across the road and lots of other amenities close-by.
Our Offer:
In order to attract a legendary Leader like you, we have a flexible approach to remuneration based on your expertise and potential – typically this will include:
- A competitive salary package
- A Supportive, inclusive, and dynamic team environment
- Employee Pet Wellness discounts
- High-end facilities
- Highly experienced specialists who work beside you, every day
- Training and career progression
- Flexible work hours
- Work in one of the premier multi-disciplinary Veterinary Specialist hospitals in Sydney
- Close to public transport and all amenities
If you are an extraordinary Leader and would like to apply for this role, please submit a cover letter and CV to: hr@vsos.com.au
Video tour:
https://www.youtube.com/watch?v=PFILN0Om3zE
https://www.youtube.com/watch?v=Lx5IQ6T8iJE&t=11s
Photo link:
https://www.vsos.com.au/advanced-treatment-centre-now-open/
Bamganie Pet Cremation Services, Lethbridge, Outside Geelong, VIC (posted 2nd May) Safety & Site Manager
We are looking for a dedicated and experienced Safety and Site Manager to support our drivers and on-site team at Bamganie Pet Cremation Services, in Lethbridge VIC. This newly created role will be focused on supporting and advising all team members with safe practice in all aspects, and you'll have the privilege of being a part of our caring and tight-knit regional team. You'll build and maintain close working relationships with all team members and cultivate a reputation as a supportive and trustworthy escalation point.
Bamganie is proudly a part of the Vet Partners network, supporting our 50 clinics across VIC/TAS as well as having sponsor partnerships with the RSPCA, Wildlife Victoria, The Lost Dogs Home and Lort Smith Animal Hospital.
This newly created role as Safety and Site Manager is accountable for providing advice and support to all team members on work, health and safety related issues and report any hazards in a timely manner and is responsible for the overall presentation and maintenance of the Bamganie site. This role is a key resource in the onsite team leadership and identifying corrective and preventative actions and coordinate associated action and review plans, and working closely with our on-site WHS representative. You'll be regularly reviewing driver routes and logistics to ensure business efficiency and have strong customer service skills to rectify complaints or issues, both internally and externally
The successful candidate for this role will have:
- A background in WHS/Compliance/Manufacturing and a proven ability to successfully implement change.
- Have strong leadership skills and ability to engage with a diverse workforce and customer base, as well as stakeholders within Vet Partners.
- Facilitate excellent communication throughout business to ensure a consistent understanding of our philosophy, strategy and culture, and that all team members are aware of the benefits and support available as part of being a larger community
- Experience in logistics, organising rosters and teams.
- Have a good understanding of regulatory and compliance requirements; identify gaps and ability to provide on the spot coaching to remediate any risks or issues.
- Be a team player and have a willingness to backfill all roles within the team as required.
- Risk management, ensure site safety risks are reviewed regularly and risk assessments undertaken if changes or incidents occur. Liaise with the VP Safety Manager to confirm.
- Review of incidents, hazards and near miss reports, discuss and resolve hazards with workers, investigate and update incident and hazard systems promptly. Liaise with the VP Safety Manager for guidance.
- Oversee the management of injured workers, liaising with the VP Safety Team regarding return to work and suitable duties requirements.
- Complete annual Safety Check within timeframes and complete all actions.
- Attend Safety Committee meetings as management representative, review minutes and ensure actions are completed.
- Oversee the role of Health & Safety Representative, meet regularly to discuss staff safety issues or concerns, agree resolutions.
- Collaborate with managers to monitor compliance and identify safety issues
Specifications / Qualifications:
- Qualification in Work, Health and Safety highly regarded
- Experience in a manufacturing or production environment an advantage
- Highly developed verbal and written communication skills
- Self directed, strong time management skills
- Good computer skills and the ability to use business support software
- Strong teamwork skills and attention to detail
- Full manual license required.
As part of the Vet Partners network, you'll have full access to our suite of employee benefits include EAP, training and development opportunities, discounted fitness and health benefits and many more.
For a confidential discussion please contact Regional Manager, Miriam White at miriam.white@vetpartners.com.au, or on 0427 896 004, or apply online.
Greencross Vets Browns Plains, Logan, Brisbane QLD (posted 2nd May) Practice Manager
Full-Time 12-month Contract | Practice Manager
We have an outstanding team of motivated, passionate and experienced vets at Browns Plains that are always willing to support one another and passionate about gold standards of care.
This is a great opportunity to let your passion shine every day whilst being part of a supportive Veterinary Community. Located less than an hour from Brisbane CBD, close by to gyms, shopping centres, plenty of food options and connected seamlessly to the surrounding suburbs by public transport, Greencross Browns Plains consists of a strong and friendly team of 3 Vets and 5 Nurses, this is a caring and community focused practice with some lovely, loyal long-term clients who are willing to do what is best for their pets.
You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Full-time 12-month max. contract position managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing with Senior Nurse or Practice Management experience
- Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
If this sounds like you, Click Here to Apply Now we want to hear from you!
We would love to show you our clinic and have you come and meet the team!
University of Sydney Camperdown, Inner West Sydney NSW (posted 2nd May) Hospital Coordinator
Hospital Coordinator - 0105441
Be part of building the future of veterinary clinical education at the University of Sydney.
- Full time, continuing employment, contingent on the continuation of external funding, located on Camperdown Campus
- Exciting opportunity to provide support for the strategy and clinical operations of the Veterinary Teaching Hospital
- Base Salary HEO 7 (38 hours), $108,608 p.a. - $118,324 + 17% superannuation (a total package up to approximately $138,439 p.a.)
About the opportunity
It is an exciting time to join The University of Sydney Veterinary Teaching Hospital! We are building a new future that we want you to be a part of. A program of redevelopment is underway to become a flagship veterinary teaching hospital. Be part of building the future of veterinary clinical education at the University of Sydney.
As part of the Sydney School of Veterinary Science which is ranked #1 in the Southern Hemisphere, the University Veterinary Teaching Hospital Sydney (UVTHS) provides a clinical learning experience for veterinary students with staff engaged in professional training programs through provision of veterinary services to the public.
We are currently seeking a Hospital Coordinator to play a key role in supporting our clinical services and the training of the next generation of veterinarians. You will support the strategy and clinical operations of the Veterinary Teaching hospital, ensuring day-to-day hospital scheduling and patient admissions run smoothly.
UVTHS is a combined referral and primary care small animal hospital with access to a range of specialist services, expertise, and equipment to offer excellent care to our patients. We benefit from a dedicated clientele who always want the very best for their pets.
This is your chance to have a marked impact on the future of the veterinary profession through your contribution and support of the clinical service and training of students.
The key benefits
- be inspired everyday
- be stimulated by an academic environment focused on teaching and research
- opportunity for you to learn and enhance your skills and experience in a unique teaching and research environment of a Veterinary Teaching Hospital
- salary packaging available
- industry leading leave provisions including generous paid Parental leave entitlements (pending eligibility up to 36 weeks after 2 years' service), personal leave including sick and carer's leave (up to 10 weeks pa), annual leave (4-week pa)
- access to employee assistance programs (EAP) at no cost
- gain the recognition of working in a leading Veterinary School in an outstanding University.
In the position you will be
- responsible for supporting hospital strategy implementation and provision of cohesive, end-to-end services being provided to the hospital
- supporting hospital operations in the effective and efficient utilisation and deployment of resources for the hospital
- liaising between different speciality services to facilitate the transfer and referral of cases to ensure continuity of services
- providing support for clinical research within UVTHS
- responsible for providing exceptional customer service and supporting innovation
- offered the opportunity to assist with our several community outreach programs, an amazing chance to give back to the community.
About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Hospital Coordinator who has:
- a tertiary qualifications in a relevant field is desirable
- a certificate IV in veterinary nursing
- knowledge, experience, skills and demonstrated commitment to coordinate the day-to-day clinical operations of a veterinary hospital or similar clinical environment
- experience supporting both team members and stakeholders
- vibrant and enthusiastic, with a strong sense of teamwork
- knowledge of a range of veterinary, surgical and medical procedures is desirable
- a strong communicator who can provide excellent customer service
- ability to effectively communicate with academics, veterinarians, nurses and senior staff
- professional, hardworking, and committed to providing exceptional patient care.
We are committed to your development, and you will have access to a range of continuing education opportunities. We pride ourselves on promoting a continuous learning environment to facilitate your progression. Be inspired every day and stimulated by an academic environment focused on teaching and research.
To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.
Sponsorship / work rights for Australia
Please note: Visa sponsorship is not available for this position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
How to apply
Please click here to apply APPLY HERE
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The University reserves the right not to proceed with any appointment.
Animal Referral Hospital Minchinbury, Western Sydney NSW (posted 28th April) Business Manager
Business Manager - ARH Minchinbury
The Animal Referral Hospital is excited to open our fifth Specialist and Emergency Hospital in New South Wales!
Based in Minchinbury and opening in October 2023, this multidisciplinary veterinary hospital will offer Western Sydney pet owners and their pets access to Emergency and Specialist services. The site will offer a full diagnostic imaging suite including High-field MRI, CT, Fluoroscopy, Endoscopy and Ultrasound. A start-of-the-art ICU, three operating theatres and integrated RX works, Cubex, VetCheck and Smartflow to support patient management.
The site will have dedicated training facilities including wet lab and education centre.
This is an excellent opportunity to join our inaugural veterinary team.
Job Description
We are seeking a dynamic and passionate Hospital Business Manager for the Minchinbury ARH site. As an integral member of the leadership team, you will be responsible for the business development, strategy, management and accountability of our site. The Hospital Business Manager will work closely with the Operations Manager, hospital Veterinarians, nurses, technical staff and support teams. The hospital operates 24 hours 7 days a week and provides both Specialist and Emergency care. The Responsibilities include:
- Financial leadership and reporting for the new hospital including full P&L responsibilities.
- Leadership in business strategic planning and execution along with the leadership team
- Provide support and identify opportunities to our frontline teams; our people are our business
- Promote high standards of patient and client care, including identify the appropriate and necessary resources needed.
- Building relationships with our valued referring veterinarians
- Identification of Marketing and promotional coordination material with our National Marketing team.
- Liaise with other hospital business managers, practice managers and the broader Greencross leadership team to ensure alignment and promotion of the business group and to maximise efficiency, profitability and productivity
Qualifications
You will be an approachable and influential leader within the Veterinary Industry and have the desire to help others succeed and grow. The right candidate should have proven experience and success working independently, within a team and with various internal and external stakeholders. The ability to adapt, listen and collaborate, find and execute improvements and processes and lead change is crucial. With a flexible and creative attitude towards work, you will fit well within our culture.
Applicants with a Veterinary Nursing or Veterinarian qualification and post-graduate qualifications in business will be highly regarded.
Additional Information
This position offers an opportunity to work with some of the best clinicians in their field in a professional and challenging yet enjoyable workplace. A competitive annual salary plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing Professional education opportunities
- Free annual influenza vaccination
- Uniforms
- Six weeks of paid parental leave and flexible return-to-work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Access to the Greencross Ltd Symposium
- Petbarn / Greencross Discounts
Click on the link to register your interest in joining our team, and our recruitment team will make contact to discuss this further.
Our Vet Macgregor, Southern Brisbane QLD (posted 28th April) Practice Manager
Full Time Practice Manager
We value our Practice Managers,
At Our Vet, we recognise that the success of our clinics is made possible because of the support our Practice Managers provide our Veterinary Team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities within our small animal practice. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
As an inspired member of the Petspiration Group, allows us to offer you, your family & pets generous benefits, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.
What we’re looking for…With your relevant Veterinary Nursing qualification, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on our success.
Happy & Healthy by offering:
- Generous over award salary to reflex your experience/ skill set.
- Continuous education through our comprehensive online learning platform, and external providers.
- A positive & fun workplace where everyone is respected and valued.
- Work - life balance, with an even share of days and hours among the team.
- Employee Assistance Program support available as required.
- Employee benefits such as discount, health and wellbeing services.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at: sarah.eminaga@petstockvet.com.au
Or for an informal chat please contact Sarah on 0448 172 697
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Animal Referral and Emergency Centre AREC, Newcastle NSW (posted 28th April) Customer Experience & Facilities Coordinator
Customer Experience & Facilities Coordinator - Full Time
The Animal Referral & Emergency Centre has a key leadership opportunity to develop your career and be a part of a team who provide 24/7 Emergency and Specialist Care to small animals in the Hunter Region’s only fully staffed and growing animal hospital. You are a hands-on operationally focused and experienced Customer Service professional who has demonstrated experience in effectively leading a team.
Your new role:
Working closely with the Practice and Clinical Managers, we are looking for someone who would love to be part of our journey, and who prides themselves on their leadership skills and also understands the importance of caring and supporting our practice, staff and most importantly our (fur) patients & their owners – they are our number one priority. By doing so, we also care for our valued General Practice veterinary colleagues who refer to us for after hours and specialist care.
You will lead our team of approximately 8 Customer Service Representatives (CSRs) who are an integral part of delivering Peace of Mind to pet owners of the Hunter.
This is a permanent full time position which is not a regular Monday to Friday grind.
To support a CSR team who are on-site 6am to midnight everyday, your role will allow for a fortnight of afternoons/evenings (1pm to 10pm) and then a fortnight of mornings/days. Working 1 weekend in a 4 week rotation – yet having a 4 day weekend every 4 weeks.
Your Responsibilities:
- You will work both with and leading the CSR team – leading hands on and from the front. (Approximately 35-40% of time will be spent fulfilling Reception Desk duties)
- Experience in motivating and training a team to continually improve the efficiencies, workings and experience of our hospital including fostering an environment of staff recognition, trust and support
- Maintain operational requirements of the clinic front of house operations, including managing CSR staff, assisting with the development and implementation of policies and procedures, and maintaining positive relationships with staff, clients, and stakeholders
- Leadership and support of the CSR staff providing opportunities for training and development. In addition to delivering & receiving feedback which encompasses development for performance, conduct and growth
- Create and maintain process documentation that supports and ensures that employees are trained to provide a positive customer experience and provides ongoing coaching to help them improve
- Work with the clinical team to ensure the site operates efficiently, effectively, and provides high-quality patient care, communication and experience
- Ongoing tracking and reporting on key metrics such as customer satisfaction, net promoter score, and customer retention/churn to determine the success of the customer experience strategy
- Work with the Marketing Coordinator to create and manage ongoing client relationships
- Ensure all services comply with veterinary accreditation and WHS standards.
- IT savvy skills (able to troubleshoot as required)
- Working with our accounts team regarding bad debt management
- Assist with managing patient flow, communication and liaise with General Practice and
- Referral vet practices for seamless patient care, coordination and experience
- Assist with clinic projects and general administration of office duties as directed by the Practice Manager
- Coordinate & oversee general administration duties such as stationary and kitchen supplies & liaise with external contractors, trades, suppliers which contribute to the overall functionality of hospital operations
- Happy to perform ad-hoc administration duties
Your traits:
- Possess a mature, inclusive, empathetic, curious and positive approach to all situations
- Possess excellent organisational skills, outstanding work ethic and punctuality
- Possess strong resilience, emotional intelligence and are able to demonstrate strategies to protect and promote positive Mental Health for both yourself and the team you support
- A high level of integrity, honesty, and diplomacy
Enjoy creating and refining processes to ensure the practice runs smoothly and efficiently
- Display outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written. This will be especially important when dealing with complaints
- Proud of your professional manner and presentation
- Have the capacity to perform well in a busy/intense environment – must be a skilled multi-tasker who is solutions focused
Skills and experience:
- Qualifications in Business administration and/or Practice Management or similar were possible
- Knowledge of the veterinary or human medical industry an advantage, yet not essential
- Proficient in Microsoft Office Suite: Outlook, Word, Excel and Power Point.
- Excellent customer service, interpersonal and conflict resolution skills
- Organisational and analytical skills in management of reporting and managing KPI's
- High level attention to detail and accuracy with managing the practice management system and data entry.
- Previous people management experience essential
How to apply
Please provide a copy of your CV with experience relevant to the role, along with a cover letter outlining how you will fit in with our team to: kclifford@arecvet.com.au
Port Melbourne Veterinary Clinic, Inner City Melbourne, VIC (posted 27th April) Practice Manager
An exciting opportunity has arisen for a Veterinary Practice Manager to join our team at Port Melbourne Veterinary Clinic, full-time preferred but will consider part-time for the right candidate.
Port Melbourne is a long standing, busy practice in the bayside suburbs of Melbourne.
You will be supported by a team of highly trained and enthusiastic vets and nurses and a clientele who truly value their pets.
Key responsibilities:
- Supporting and guiding the team – Career care planning, supporting and promoting healthy working relationships
- Ensuring smooth day to day running of clinic
- Stock management, rostering, and other administration tasks
- Managing business financials such as budgeting and P & L reporting – can be junior or have a desire to learn in this area
- Identify staff training needs and implement plans to achieve these.
- Local marketing activities
- Growth mindset
- Pending working hours, some Nursing or reception duties will also be occasionally required
Who you are:
- A certificate IV in Veterinary Nursing or equivalent qualification is ideal but not essential
- Empathy, compassion, and a willingness to provide gold-standard care
- A warm and friendly personality
- Strong interpersonal skills
- The ability to work in a fast-paced environment and multitask
- We are looking for a person with an eye for detail that is organised and efficient and has excellent time management skills
- Previous management experience desirable but not a deal breaker
What you'll get:
- Friendly and welcoming team with a strong focus on team culture and stability
- Encouraged Training and Development, including access to our learning and development team and training centers.
- Excellent Career and skills growth opportunity
For further information, please visit: https://portmelbournevet.com.au/
Sounds great! How do I apply?
Port Melbourne Veterinary Clinic are looking for a leader with fresh eyes and ideas to add to our team. This is a dynamic, vibrant, and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
Apply online today - VetPartners Careers - Practice Manager (jobvite.com) or reach out to Rachael Ryan for more information – rachael.ryan@vet.partners
Frenchs Forest Veterinary Hospital, Sydney's Northern Beaches, NSW (posted 27th April) Practice Manager
Practice Manager - Full Time
French's Forest Veterinary Hospital is located on the beautiful Northern Beaches. We have been an established Veterinary hospital for over 25 years, and are currently looking for an experienced Practice Manager to join our family.
We are looking for someone with the following experience:
- Experience managing all aspects of the financial performance of a business
- Comfortable with P&L management and a detailed understanding of labour controls
- The ability to lead, manage and support the performance of your team (including roster and performance management)
- Strong business acumen
- Experience liaising with industry suppliers and clinical representatives
- Strong communication skills with the desire to build effective working relationships
- Excellent organizational skills.
- The desire to grow the clinic to the best it can be!
What We Can Offer
- A fun and friendly working environment
- Access to one of the strongest networks of veterinary professionals
- Fitness passport, Paid Parental Leave, leadership Academy and Mental Health
- Accredited Workplace
- Endless opportunities with the possibility of working across clinics in Australia and New Zealand
- Access to our Employee Assistance Program
Please email your application to: Clare.Kolokossian@Vet.Partners
Adelaide Veterinary Specialist & Referral Centre AVSARC, Adelaide SA (posted 27th April) Vet Nurse Manager
Veterinary Nurse Manager (Maternity leave position)
AVSARC/AAERC SA – Specialist & Emergency Centre
This is an exciting opportunity for an experienced Veterinary GP Practice Manager to work in a Referral, Specialist and Emergency environment in management or an experience veterinary nurse considering moving to the next level of your career in management. Working closely alongside a talented management team you will lead by promoting inclusiveness, passion and a focus on client, patient care. Additionally, this role requires you to demonstrate a positive experience to referral practices and other key external stakeholders. You will oversee a nursing team across two sites.
About Us
We provide the highest quality specialist surgical, medical, dermatology, oral maxillofacial and diagnostic animal services including 24-hour emergency and critical care. We take pride in our dynamic environment and no day or night is ever the same.
What do we want from the successful applicant?
We are looking for a person who is proudly professional and passionate about nursing, maintaining clinical standards, driving improvement, fear free/stress free handling and making sure that every animal who crosses our doorstep gets the best possible standard of care.
Our ideal Nurse Manager is motivated to lead our ECC nursing team, made up of nurses, and animal attendants with the goal of building a healthy and dynamic professional workforce, that enjoy a great work/life balance. We have a vision of the future and aim to become the benchmark for quality hospital management, great veterinary care, and happy teams.
The AVSARC/AAERC Nurse Manager will work closely with our Centre Manager, nurse team leaders as well as our nurses. The Nursing management team works closely with the Business, Operations and Clinical management team to ensure that our Centre is performing well, providing great care in a healthy and caring workplace, providing patient centered care to animals and their people in a respectful, ethically driven environment. We share responsibility for all aspects of running the Centre and are very much a team.
About your new role
- Managing day to day operations across the two sites
- Overseeing reception, nursing care and client services
- Leading and developing the nursing team, and building a positive team culture
- Encouraging improvement and participation in continuing education
- Workforce planning including rosters and recruitment
- Clinical shifts as part of the nursing roster
- Availability to work weekends, evenings, and public holidays
- Administrative tasks
- Contributing to the continuous development and the improvement of the AEC
- Communicating the needs and wellbeing of your team to the rest of the management team
- Making sure all members of your team are up to date with opportunities, management news, and relevant planning and goals.
- Conduct regular catchups with each member of your team, and keep appropriate records
- Maintain standards, and ensure staff are motivated, engaged and supported in their respective roles and duties
What you need to bring
- A passion to lead and motivate a high functioning nursing team
- Exceptional organizational skills
- A keen eye for rostering
- Leadership and team building skills
- Ability to work autonomously
- Previous experience in leading a team
- Cert IV in veterinary nursing or equivalent
- Keen sense of your professional identity and the importance of vet nursing, reception, and animal attendants in a successful workplace
- AVNAT registration/awareness
- Great record keeping skills
Our offer to you
- A competitive salary
- A skilled, motivated, and caring management team
- An amazing veterinary team with truly lovely vets, great nurses, queen receptionists and awesome animal attendants
- An encouraging learning environment for advanced training
- Opportunities for professional development and career growth
- A challenging and rewarding position, in a supportive organisational structure with a vision for the future
Apply Now using the link https://smrtr.io/dcgqQ
North Shore Vet Hospital, Artarmon, North Shore Sydney, NSW (posted 26th April) Hospital Coordinator
Hospital Coordinator - Full Time
North Shore Veterinary Hospital is a state of the art, purpose built multi-disciplinary hospital.
We are situated on Sydney's Lower North Shore, with excellent access to public transport and amenities. We are on the gateway to the beautiful Northern Beaches and Northern Suburbs of Sydney, where you will find excellent access to our door pursuits such as surfing, biking and walking. The hospital values are based on Respect, Integrity, Excellence & professionalism.
The hospital, is seeking a full-time hospital coordinator (HC) to provide exceptional customer service to hospital clients, staff, and referring veterinarians through the provision of workflow oversight and office administrative duties, including billing oversight and activity.
Working closely with the departments within the hospital, the hospital coordinator will assist in the customer service team to ensure clients have every opportunity for consultations at their preferred time. This involves analysing workflows of the multidisciplinary hospital to identify areas of improvement in line with the hospital continuous improvement plan. The HC will assist with the coordination between the back of house services to maintain and improve hospital cohesion and workflow effectiveness.
Referral veterinary hospital relationship management is a key focus of the role, where the HC will assist in receiving patients into our hospital by liaising with referral vets to provide gold standard care to our mutual patients.
The hospital coordinator will be responsible for overseeing all invoices prior to patient discharge to ensure correct and accurate billing. With the support of the operations manager and reception manager, the HC will ensure client estimates, consent and deposits are all supplied and monitored throughout the patients stay in hospital.
About our new team member:
To be successful in this position you will have:
- Previous veterinary or health service administration experience
- Excellent client communication and customer service skills
- Strong interpersonal skills and ability to work both independently and as part of a team
- Demonstrated organisational skills and strong attention to detail
- Ability to work in a busy environment and cope with emergency and stressful situations
- Proficient use of a range of computer programs, including RxWorks
- Previous experience with banking reconciliation and corrective billing of accounts
- Previous experience in a specialty veterinary environment
This is a fantastic opportunity for a confident, professional, and organised individual with strong customer service skills and attention to detail to work in a fast-paced environment with competing priorities.
Check out our Hospital photos:
Application Process:
All applications must be submitted must include a cover letter & CV sent to: Clare.Kolokossian@Vet.Partners
Adelaide Veterinary Specialist & Referral Centre AVSARC, Adelaide SA (posted 24th April) Specialist & Emergency Centre Manager
Specialist & Emergency Centre Manager
AVSARC/AEC - AAERC, SA
This newly established role oversees two busy S&E sites. Working closely alongside a talented management team you will lead with a style promoting inclusiveness, passion and a focus on client, patient care. Additionally, this role requires you to ensure a positive experience to referral practices and other key external stakeholders. You will oversee operational responsibilities, identifying improvements for efficiency, effectiveness, and compliance.
About Us
We believe our people are our most valuable asset and work towards providing an inclusive, learning, fun environment. We are the only S&E with an oral maxillofacial unit with a specialist Dentist, Surgeon, and highly trained dental nurses. In addition, we provide a high level of care and service within our surgical, medicine and dermatology departments. Emergency services operate at both sites capturing all levels of emergency and critical care.
About Your New Role
As an integral member of the leadership team, you will work closely with the Business Manager in areas of operational and strategy management. Having oversight of daily operations, protocols and systems requires attention to detail and excellent time management. Administration of rosters with Team Leads, mentoring of staff, professional development reviews and encouraging learning and development of staff. Your role requires you to inspire staff to provide quality patient and client care along with relationship building with referral veterinarians.
Responsibilities include:
- Oversight of daily operations of each Centre
- Input into budgets and P&L
- Building relationships with our valued referring veterinarians
- Identifying changes and innovation benefiting the team and centers
- Daily supervision of team leads and veterinarians.
- Working with the business manager to identify opportunities to improve service centers and client patient experience
- Ensure adequate resources and support are available to teams to deliver the highest quality of patient care
About You
The right candidate should have substantial knowledge and experience in business operations. You should be a person with a desire to help others succeed and grow. You understand that customer service is a business imperative. Your excellent written and verbal communication skills, excellent time management skills and your strong ability to prioritise work will allow you to realize your passion for positive business outcomes. The candidate should have proven experience and success working independently, working within a team and with various internal and external stakeholders. The ability to adapt, listen and collaborate, find, and execute improvements and processes and lead change are crucial. With a flexible and creative attitude towards work, you will fit well within our culture.
The right candidate will be part of a high performing team and will be expected to have:
- A veterinary degree satisfying SA registration or a Post graduate qualification in a related field, such as business, commerce, business management or similar
- 4 or more years of experience in a leadership or managerial role
- Excellent problem solving, decision-making and organisational skills.
- Experience with the MS Office suite especially Excel
- Knowledge of RX Works and SmartFlow is desirable.
- Project management experience is advantageous.
We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus leave entitlements, continuous education program and other employee benefits will be provided. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
Apply Now using the link https://smrtr.io/dcgf8
Peninsula Vet Emergency and Referral Hospital, Mornington Melbourne VIC (posted 24th April) Medicine Nurse Team Leader
About us;
Peninsula Vet Emergency and Referral Hospital offers a wide range of clinical services including a 24-hour emergency service, surgery, internal medicine, and anaesthesia. Our hospital boasts a collaborative approach to patient care with a passionate team and positive culture centred around providing the best care for our patients. We are unique in that we have a close association with a five-hospital general practice group which provides a large and varied case load.
About the role;
We have recently established a new Nurse Team Leader position to support our growing team within our internal medicine department. The Nurse Team Leader is responsible for providing clinical leadership to the nursing team, which includes performing clinical shifts as per rostering requirements, leading by example and setting a high standard of patient care, performing clinical aspects of new staff inductions, providing training and development to nursing staff, and ensuring clinical protocols are developed and implemented effectively. The role also includes maintaining the nurse roster and leave schedule, performing catch-ups with nurses and assisting in the recruitment process for nurses.
About you;
We are looking for a passionate, dedicated, and highly motivated nurse with strong leadership skills to join our team. To be considered for this position you will have a Certificate IV in Veterinary Nursing, strong clinical skills and experience in internal medicine, the desire to teach, and the ability to build a positive team culture. The position would be well suited to nurses who demonstrate the following:
- Exceptional communication skills
- A strong desire to provide the best patient care
- A flexible and positive attitude towards work
- A passion for mentoring nursing staff and inspiring team members to grow and develop.
- An ability to manage stressful situations and high work pressure
- Committed to our core values of being passionate, building trust, having fun, growing and evolving, and having compassion and respect
If this sounds like you, we would love to hear from you!
What we can offer you;
- Opportunity to work with and learn from industry leading specialists
- Access to state-of-the-art facilities
- A positive and fun workplace and a supportive team
- Great employee benefits and discounts for the health of your pet
- A focus on your wellness and mental health support available to all employees
How to apply;
Visit our careers webpage to apply: https://penvetreferral.com.au/careers/
OurVet Pakenham, SE Melbourne VIC (posted 21st April) Practice Manager
Full Time Practice Manager
At Our Vet, we recognise the success of our clinics is made possible due to the support our Practice Managers provide our Veterinary team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities. We have developed a unique career pathway program for our Practice Managers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
As an inspired member of the Petspiration Group, it allows us to offer you, your family & pets generous benefits, such as product & services discounts, support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential…. most importantly, you love what you do & ready to work with a team that will value what you bring!
We can offer you:
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petspiration Group’s health, wellbeing, and financial services.
- Employee discount across the Petspiration Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petspiration Foundation, our in-house charitable foundation – for more info: youtu.be/P3P7UvR5XeI
- A positive & fun workplace where everyone is respected and valued.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at: sarah.eminaga@petstockvet.com.au
Or for an informal chat please contact Sarah on 0448 172 697
If you would like to visit us before committing to a full recruitment process…get in touch to arrange a suitable time for you
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Our Vet Lidcombe, Western Sydney NSW (posted 21st April) Practice Manager / Head Nurse
Full Time Practice Manager/ Head Nurse, Our Vet Lidcombe
We value our Practice Managers,
At Our Vet, we recognise that the success of our clinics is made possible because of the support our Practice Managers provide our Veterinary Team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities within our small animal practice. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
As an inspired member of the Petspiration Group, allows us to offer you, your family & pets generous benefits, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.
What we’re looking for…With your relevant Veterinary Nursing qualification, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on our success.
Happy & Healthy by offering:
- Generous over award salary to reflex your experience/ skill set.
- Continuous education through our comprehensive online learning platform, and external providers.
- A positive & fun workplace where everyone is respected and valued.
- Work - life balance, with an even share of days and hours among the team.
- Employee Assistance Program support available as required.
- Employee benefits such as discount, health and wellbeing services.
Contact: Dr Andrea Weir, VIC East & NSW Regional Manager at: andrea.weir@bfpets.com.au or phone her on 0474 979 346 to request further information.
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Greencross Vets Noosa Civic, Noosaville, Sunshine Coast, QLD (posted 19th April) Practice Manager
We are looking for a Practice Manager to join and lead our Noosa teams!
Our Noosa Civic practice is an established clinic providing premium, up to date and gold standards of pet care services. We are a friendly and experienced team of Veterinarians, and Nurses operating amongst the Noosa Shopping Centre. We are proud to offer all things Cat – as we are a gold accredited feline clinic!
We are a busy practice, with 4 consulting rooms, separate dental theatre, ISO Ward and have access to all the equipment of the Emergency Centre operating right next door to us.
The Animal Emergency Centres (AECs) provide premier after hours vet care to sick and injured pets, and today it is a part of the largest emergency and specialist group in Australia, hosting the largest contingent of Emergency Veterinarians and Criticalists in the Country.
About Your New Role
- Full-time position managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience:
- Certificate IV in Veterinary Nursing with Senior Nurse or Practice Management experience
- Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
No day will be the same, but you will always have a supportive team around you and fantastic clients and pets walking through the door.
Sound like your next role? Click Here and Apply Today!
Animal Referral Hospital Brisbane, Sinnamon Park QLD (posted 19th April) Veterinary Hospital Business Manager
Veterinary Hospital Business Manager
Animal Referral Hospital Brisbane
At the Animal Referral Hospital Brisbane we know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
About us
Since 2017, the Animal Referral Hospital Brisbane has been providing leading veterinary care to the pets, their owners and referring veterinarians of western Brisbane and beyond. Beginning with 35 team members, we have grown to more than 125 and offer specialist referral services in medicine, oncology, surgery, neurology, critical care, diagnostic imaging and dermatology, as well as a 24-hour emergency service.
About the business manager position
We seek a passionate and enthusiastic business manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with shareholders, specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a highly experienced practice manager, several support officers and the ARH Brisbane partners.
Business manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
About you
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
We offer
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. We offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
The partners at ARH Brisbane are down-to-earth people who believe that practising industry-leading veterinary medicine and working in a fun and positive work environment are not mutually exclusive. Our goal is to create and maintain a career-satisfied and stable group of brilliant veterinarians and nurses while providing an exceptional standard of care for our patients, clients and referring veterinarians.
To submit your interest, applicants are encouraged to apply via the application link.
Derek Del Simone – General Manager Talent & Mobility 0417 202 998
Gold Coast Veterinary Surgery, Broadbeach, Gold Coast, QLD (posted 14th April) Practice Manager
Leadership Opportunity in Paradise
Practice Manager
We both wanted to be vets and fix sick animals ever since we can remember! Then we met at vet school, became vets, and worked our way up the ropes working in vet clinics in South Africa, the UK and Australia. In 2006 we took the leap to own Gold Coast Vet Surgery where we started with us two vets and ONE staff member – a nurse who did both Reception and Nursing! We are Dr Fiona & Dr Kevin Cruickshank, the owners of the Gold Coast’s only AVA Accredited Hospital of Excellence, and one of the few remaining independent, family owned vet clinics on the Gold Coast.
Jump forwards 17 years and we are now a high functioning team of 17 super enthusiastic and talented animal lovers! We have a full time Practice Manager, 3 dedicated Customer Care gurus on Reception, 6 vets, a Vet Technician and 6 Vet Nurses, all fully Cert IV qualified. Together we have won awards and have grown a fantastic clientele who want to do the best for their pets and are our raving fans (see our Google Reviews). We still love fixing sick animals, but to achieve all that we do we need to be kept organised, motivated and supported to work as a well-oiled machine … and this is the role of our Practice Manager.
Please click here to see photos!
But very sadly, our wonderful Practice Manager, who has been with us for the last 11 years, is now moving on to achieve even greater things in another field. And this is where we hope that you can help us:
Do you enjoy leading a small to medium sized team to each achieve to their very best individual potential, while at the same time coordinating everyone to work together as a happy, harmonious team? Do you believe in coaching and mentoring, rather than telling and bossing? We need you to lead by inspiring your colleagues and using your empathetic people skills to help us all to keep achieving amazing things for the pets of Broadbeach, Surfers Paradise and surrounds.
We are a compassionate, family orientated business. This means that you work alongside the owners of the practice who completely understand your work load and challenges and there is no corporate head office to deal with. We all work hard and take our patient care and customer care very seriously, but we do also enjoy a laugh along the way.
We are proud to have a great team and it is important to us that new team members are a good “fit”. As employers, our aim is to keep everyone happy. Wherever possible we strive to be family friendly and have a good work-life balance. We are invested in continually improving our team culture and want to ensure that everyone feels supported and achieves everything that they want from their role. We are still learning this, but have invested in a leadership program to help us on our way and you will be a key part in our continued progress in this department.
As a result of the hard work of our current Practice Manager, we have numerous policies and procedures in place to ensure the smooth running of the clinic. So much of the hard work is done, and we are now ready to take the practice to the next level. We’d love you to use your marketing and social media skills to further raise our profile.
Our clients are (mostly!) lovely, very dedicated to their pet’s care and always want to do the best for their pets. Our great clientele allow us to practice "best practice medicine" ensuring excellent job satisfaction. And a high percentage of our patients have pet insurance, leading to far fewer awkward conversations about money. Even when things get busy we always have time for puppy cuddles … in fact it’s encouraged.
So if you have a passion for Practice Management and leading a high functioning team, want to make a difference every day at work & be appreciated for the hard work that you put in, then please get in touch with Dr Kevin Cruickshank: vet@goldcoastvet.com.au Absolute confidentiality is assured.
PS. Please note that this advert was not created by ChatGPT … whilst we are progressive and embrace technology, we are unique, individual and very personal in our approach to business!
Vets of Geelong - Highton, Geelong VIC (posted 11th April) Experienced Lead Nurse / Practice Manager
Lead Nurse position – Full Time
- Are YOU looking for your next role?
- Would you like to take your career to the next level?
- Are you an out-going, authentic, passionate leader?
We are looking for someone who has the skills and experience to drive our back of house team to deliver absolute quality pet care and customer service every time!
You are:
- An experienced Lead Nurse or Practice Manager (minimum of 2 years leadership experience) who can lead our great team of nurses at our purpose-built Highton Clinic
- Someone who can ensure the day runs smoothly for all our surgery and hospital vets and nurses
- Highly motivated, have a strong work ethic and are responsible with a can-do attitude
- An exceptional communicator with strong organisational skills and are ready to drive our business forward supervising our Nursing Team
- Someone who is efficient in planning and logistics and can keep people moving
- Available 5 days per week (with NO weekend or after-hours work)
We offer above award wages, employee discounts, excellent facilities and an EAP program with confidential counselling services for you and your family.
Our Highton clinic is modern and purpose built, located close to restaurants and nature walks and is only 30 minutes from the beautiful beaches of Torquay.
At Vets of Geelong, we live by our core values and have developed a strong clinic culture that means:
- Animals come first
- We’re all in this together so teamwork is a must
- Opportunities for Growth and Learning are available and encouraged
- We like to have Fun whilst providing an Exceptional Customer Experience
- We Value our clients, animals, and each other
You can see what we do at: www.vetsofgeelong.com.au or check out our social media pages for the lighter side of the clinic.
Responsibilities of the Position:
- Day to day supervision and organisation of a busy schedule
- Leading and developing our nursing team and contributing to a positive team culture
- Communicating clearly with our Nursing Manager and management team
- Provide excellent and compassionate customer service to our clients
- Ability to take responsibility and follow tasks through
We understand it can be a big step making the decision to leave where you are so we offer a no strings attached, confidential chat with our Nurse Manager, Toni on 03 5243 0077 Monday to Thursday between 9 & 4pm.
Ready to apply? Please email your application including a cover letter and CV to: jobs@vetsofgeelong.com.au we can’t wait to hear from you!
Newstead Vets, Inner Brisbane QLD (posted 3rd April) Head Nurse / Practice Manager
Head Nurse/Practice manager, Full time
Newstead Vets is looking for an experienced Practice manager or vet nurse with management experience to join the team in our gold-standard veterinary clinic in the heart of Newstead, Brisbane.
You'll be working with a small, but passionate, team that takes pride in excellent veterinary care and great client/vet relationships.
The role is full time but part time can be considered.
What's on offer:
- Be a part of growing our brand new, gold standard, clinic.
- Lead our team of nurses and grow the role to your strengths.
- Opportunity to influence your own roster.
- Great location in Brisbane with onsite parking.
- A great and passionate team.
About you:
- You have a Cert IV in Veterinary Nursing or equivalent with at least 3 years experience.
- You're passionate about animals and love the clients.
- You're a people person, and want to lead a small team of veterinary nurses.
- You want to be involved in the veterinary care in the clinic as well as the admin side of the business.
- You're a self-starter who works well independently, but also in a team.
- You're flexible and accountable with great work ethics.
- You want to be involved in various aspects of running the clinic (stock management, promotions, client communication, staff training and roster managing, dealing with suppliers).
- We want to hear from you!
Please send your resume and cover letter to: admin@newsteadvets.com.au
For any questions regarding the role, feel free to reach out to Dr.Thiago Giraldi on the email above or call 0451 407 432.
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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