Vet Nurses and other support staff
Practice Management and Administration Roles
The Point Vet Working Class Vet, Gold Coast QLD (posted 19th March) Practice Manager
PRACTICE MANAGER (AND ALL ROUND BOSS-GIRL/GUY)
FULL-TIME (five days per week)
The Point Vet – GC’S TOP VET
- Full-time role
- Qualified Cert IV nurse (Essential) 3years +
- Salary up to $39p/h (commensurate with experience)
PASSION for all things vet nursing? Want to climb the ladder to a managerial position? Love working as part of a super fantastic team and want to make the move to leading? Then come on over. Join a team where our clients, fur friendies and our super staff are all fun to be around. Where every day is different. Where sure, at times, it can be off the charts hectic – but it makes the days go by faster and leaves a smile on your face. The Point Vet is a family-owned practice in the heart of the northern Gold Coast and we’ve been around for over 14 years. We need an experienced but above all else, passionate vet nurse (or PM) who can take the reigns of our family of 23. A lover of all things about our great world, ensuring our highest level of customer service for which we’ve become so well known.
You need to love what you do. You need to be bubbly, friendly and in turn, we can offer you a role in not just the best clinic, but honestly one of the best teams of people you’ll find. We make the workday a little bit more sparkly with a team of dedicated and devoted vets and nurses (six vets and 14 nurses) who are passionate, caring and just good down to earth people. If a cohesive and sound work environment is up your alley, we’ve got it in buckets.
What the role looks like:
- Manage the daily operations of the practice, including staff supervision, scheduling, rosters and timesheets.
- Ensure the clinic meets all regulatory and compliance standards (maintaining protocols)
- Oversee financial management, including budgeting, invoicing, stocktakes, drug pricing and maintaining accurate records.
- Overseeing, leading and supporting a team of six vets and 14 nurses
- Develop and implement policies to improve patient care and customer service.
- Handle client communications, complaints (immediately) ensuring a high standard of care and service.
- Monitor and improve operational efficiency, implementing systems for smooth workflow.
- Manage and maintain our social media pages and website (daily)
- Assist with marketing efforts to attract new clients and maintain strong relationships with existing clients.
- Reporting monthly financials
Your skills:
- Initiative and adaptability – we’ll need you to able to think fast on your feet, to multitask and be proactive.
- Able to triage patients accordingly (in terms of emergency care)
- Ability to confidently perform TPR’s, IV catheter placement, blood collections, in-house pathology, cytology and radiology.
- Excellent time management skills – and the ability to think on your feet
- Rx Works Software (prior experience advantageous)
- An empathetic and understanding approach towards clients and their pets
- Experience in nursing unwell and complex medical cases.
- Be a Tafe-qualified Cert IV nurse with at least 3 years experience
- Managerial qualification advantageous (but not essential)
Here’s what we’ll give you:
- A superstar team of the best kind of people
- Salary of up to $39 p/h full-time salaried (commensurate with experience)
- Practice Management course and CPD offered
Send your details and application letter to: mafporter@bigpond.com
Find us here:https://www.thepoint.vet/
Bayside Animal Hospital Waterloo, Sydney Inner City, NSW (posted 19th March) Part-time/Full-Time Veterinary Administrative Assistant
Part-time/Full-Time Veterinary Administrative Assistant – Waterloo
- Flexible hours and generous leave policy
- Discount veterinary care for your pets
- Primary Location - Waterloo
Bayside Animal Hospital first opened its doors in 2018 with just one vet and two nurses. Today, we have two ISFM-accredited hospitals in Sydney; one at Wolli Creek and one at Rhodes, with our third currently in the accreditation process.
Due to our rapid expansion, we are looking for veterinary administrative assistants to assist our ever-growing team. We need someone who is enthusiastic about pet care and who can help make sure owners are given the best advice possible from the moment they walk in.
This role is suitable for someone with knowledge of the industry, including those studying veterinary medicine, animal studies, vet nursing or someone returning to the field. Our client base is largely Chinese, so patience and understanding are a must as we tend to cater to those with language barriers. Training will be provided.
In this role, you will be involved in:
- Meeting and greeting the clients
- Processing payments and insurance requests both manually and via GapOnly
- Handle a multi-line phone switch for our hospitals
- Book appointments and triage patients both over the phone and in person
- Assist in managing the email inboxes
- Assist the vets and nurses on a day-to-day basis
- Manage documentation, including the uploading of microchip details and ensuring all patient-related information is uploaded to appropriate files
You will not be alone in your role! You will be assisted and trained by our experienced Vet Nurse and Administrative Manager.
In this role you will:
- Receive hands-on training with our Administrative Manager and training alongside the nurses
- Above award wage
- Snacks (stocked at all locations) with bonus cake and treats on birthdays
- Close to public transportation and free parking
- End of year party hosted by management
To be successful for this role, you will need:
- Experience with EzyVet or similar online booking systems
- Intermediate computer literacy skills
- Knowledge of pet products and care or willingness to learn
- Ability to multi-task in a sometimes high-stress environment
Please email your cover letter and resume to executive@baysidevets.com.au and mark it for the attention of Renate. If you have any questions regarding the role, please call us on (02) 7901 0837 or email us. Unfortunately, candidates will not be contacted if not suitable for the role.
The Vet & Co. Orbost, East Gippsland, VIC (posted 18th March) Part Time Practice Manager
Got experience as a successful Business Manager?
Want a new challenge in a different industry?
What if you could combine the two with some adventure and lifestyle away from the hustle and bustle?
G'day I'm Dr Sin and I'm the owner of The Vet & Co Orbost. We take care of all creatures great and small across East Gippsland in Victoria.
We are located in Orbost. It's a town of 2000, located 5 hours east of Melbourne in the heart of East Gippsland... It's a great business with loads of potential.
The problem is I haven't figured out how to be in two places at once.
Which means the great ideas and projects we come up with don't get prioritised as well as they should. So I need a Practice Manager to help me out.
Someone with some skills I don't have so I can focus on what I love and do best... Taking care of animals and mentoring and growing the skills of our team!
You'll be ideal for the role if:
You thrive on personal growth and improvement; You have proven leadership and business management skills; You can deliver on projects and commitments, and; You are passionate about creating an extraordinary customer experience.
What I most need help with is...
HR management, including recruitment, induction, training, administration and performance management; Implementing marketing projects; Managing and improving client experience; Inventory, stock control and expense management.
Good news is...
You don't necessarily need Vet industry experience...
And this is a well paid career opportunity with the option of a flexible work schedule for someone looking to make a lasting impact in a small country town!
This is a part time position of 20 – 25 hours per week.
To apply:
Please forward a copy of your resume and cover letter to accounts@thevetandco.au
Applications close:
Tuesday April 22nd 2025
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 17th March)
Part-time or Casual Surgical Administration Position
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
WAVES is home to numerous referral services, including Surgery, Emergency and Critical Care, Internal Medicine, Dermatology, Dentistry, Cardiology, Anaesthesia and Diagnostic Imaging.
Our surgical team consists of three surgical specialist, one surgical resident, two surgical interns, two dedicated surgery administrators, surgery nurse manager and a large team of highly trained surgical nurses.
Is customer service your passion and are you looking to be part of a dedicated, passionate and highly skilled team all striving to provide the best surgical service and patient care to the pets of Perth and regional WA?
Responsibilities:
- Providing a quality supportive reception service to all surgery department enquiries either from referring vets or patient’s owners
- Handling all bookings including consults, rechecks, workups and surgeries.
- Supporting surgeons ensuring all referral letters are sent out to our referring vets in a timely manner.
- Following up on patient’s post-surgery
- Organising paperwork required for patients being admitted.
Qualifications:
- Cert 4 in Veterinary Nursing
- Experience in a veterinary administration role.
- Exhibit excellent communication and interpersonal skills with a genuine passion for animal care
- Trustworthy and self-motivated.
Please email current CV with cover letter outlining your previous veterinary practice experience and how you can incorporate that in our team to wavets@bigpond.com
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 17th March) Surgical Manager
Full-Time Surgical Manager Position
Western Australian Veterinary Emergency and Specialty (WAVES) is a well-established veterinary referral hospital that provides veterinary emergency and specialist veterinary care for family pets, treating them as we would treat our own family.
WAVES is home to numerous referral services, including Surgery, Emergency and Critical Care, Internal Medicine, Dermatology, Dentistry, Cardiology, Anaesthesia and Diagnostic Imaging.
Our surgical team consists of three surgical specialist, one surgical resident, two surgical interns, two dedicated surgery administrators, surgery nurse manager and a large team of highly trained surgical nurses.
Are you a natural leader with exceptional organisation skills looking to be part of a dedicated, passionate and highly skilled team all striving to provide the best surgical service and patient care to the pets of Perth and regional WA?
Responsibilities:
- Collaborate with Senior Surgeon, Surgery Nurse Manager and senior Administrator to ensure all communication is clear and workflow is smooth and well organised for the best outcomes of our patients.
- Stock Control for the surgery department.
- Organise scheduling and rosters for Surgeons, Resident and Interns also assisting with Nurses Roster.
- Develop and implement policies and procedures that prioritise patient well-being and enhance client experiences.
- Cultivate strong relationships with team members, encouraging collaboration, professional growth and build resilience in the workplace.
- Assist with staff recruitment, induction and training.
- Process leave applications and assist with weekly payroll.
- Overseeing and working alongside our administration team.
- Management of client complaints and account debts.
Qualifications:
- Experience in Veterinary practice management or management of other medical/allied health practices.
- Experience with human resources.
- Veterinarian or vet nurse qualifications preferred but not essential
- Exhibit excellent communication and interpersonal skills with a genuine passion for animal care.
- Trustworthy, with strong leadership and interpersonal skills.
An attractive remuneration package will be negotiated based on experience with the successful application.
Please email current CV with cover letter outlining your previous practice management experience and how you can incorporate that in our team to wavets@bigpond.com
Ryde Veterinary Clinic, North-West Sydney, NSW (posted 10th March) Practice Manager
We are looking for a Full-Time Practice Manager to join our friendly and experienced team at Ryde Veterinary Clinic!
Ryde Veterinary Clinic is a well-equipped and purpose-built veterinary hospital boasting 2 consult rooms, treatment area, and dedicated surgical suite. We can offer you a fantastic working environment, with a loyal established client base and friendly and experienced staff members! We highly encourage our staff to participate in continuing education to ensure we are always providing our patients and clients with a high standard of care! If you are an experienced Vet Nurse looking to take the next step in your career to practice management, this opportunity will be perfect for you! Have the opportunity to grow with our team with on-going training and support.
Benefits of Joining Us:
- Competitive hourly rate and benefits package.
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits.
- Employee Referral Bonus’.
- Paid parental leave and return to work bonus.
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About you:
- Cert IV in Veterinary Nursing with a minimum of 2 years clinical nursing experience
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- A genuine love for animals and their people
- Passionate about client communication and advocate patient welfare
- A keen desire to deliver excellent standards of patient care and personalised customer service at all times
- A team player with a healthy 'can do' attitude and enjoy being part of a positive team culture
Apply Now!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please apply online with your resume and cover letter or email steph.dealmeida@vet.partners
Vetwest Carine (Duncraig), Northern Perth, WA (posted 10th January) Practice Manager
Practice Manager – Vetwest Carine
Are you an experienced leader with a passion for people and pets? Vetwest Carine is looking for a dedicated Practice Manager to lead our team and ensure the smooth operation of our thriving veterinary clinic.
About Us
Vetwest Carine is part of a well-established network of veterinary hospitals committed to providing exceptional pet care. Our recently renovated practice offers a modern, well-equipped workspace, and we are proud to have a loyal and engaged client base that trusts us to provide the highest level of veterinary care.
About the Role
As our Practice Manager, you'll play a pivotal role in overseeing the day-to-day operations of the clinic. You'll be responsible for:
- Leading and supporting our veterinary and nursing team to deliver outstanding patient care
- Managing clinic operations, including rostering, inventory, and financial performance
- Enhancing the client experience by ensuring gold-standard customer service
- Promoting a positive team culture, driving engagement, and supporting professional development
- Ensuring compliance with veterinary industry regulations and clinic policies
About You
We're looking for a motivated leader who:
- Has experience in management or leadership role
- Thrives in a fast-paced environment and can multitask effectively
- Is passionate about team development, engagement, and client service
- Has strong business acumen and can manage budgets, rostering, and KPIs
- Loves working collaboratively in a close-knit team environment
Why Join Us?
- A supportive and experienced team that values work-life balance
- An amazing bakery, coffee and deli steps away from the clinic
- Opportunities for ongoing training and professional development
- A competitive salary and access to industry-leading benefits
- The chance to make a real impact in the lives of pets, clients, and the veterinary team
If you're ready to take the next step in your career and join a passionate team, we'd love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please send through your resume to: steph.dealmeida@vet.partners
www.vetwest.com.au/locations/carine-duncraig-vet 
Peninsula Vet Care Dromana, Mornington Peninsula, VIC (posted 6th March) Practice Manager
Practice Manager - Full Time
Are you a passionate and motivated person looking to drive change within the veterinary industry?
Are you someone looking for the next jump in their career into the world of leadership, or an experienced person looking for a change of scenery, a challenge or a place to make your own but have the support of plenty of leaders and skilled teams to back you?
We are searching for a Practice Manager on the Mornington Peninsula who wants to work in a collaborative veterinary environment, driving patient care, help our clients while supporting our dedicated and caring teams. The ideal person will be someone who can have a great time, make the workday enjoyable, and give that positive support needed to get through the day. We want someone who can match the passion of the team and jump onboard to achieve the goals of the clinics, to love and care for pets. This role is suitable for new or experienced, with loads of support to be provided by your regional manager.
Working within the VetPartners group gives you access to plenty of benefits, both personal and work related. Some of these include our fantastic learning and development programs, gym membership programs, mental health support programs, paid parental leave, discounts at various chains as well as support for many aspects of your everyday role with teams in HR, Finance and recruitment to support you in running your clinic to optimal efficiency.
Responsibilities of this role include:
- Leading the Clinic Team in partnership with the Lead Vet and Head Nurse (if applicable) by encouraging a positive culture of accountability, empathy, and openness.
- Proactively managing the clinical scheduling for optimal efficiency.
- Manage recruitment in partnership with the Lead Vet, Regional Manager, Head Nurse, and recruitment team.
- Compile fair and effective rosters in response to business needs and budgets. Issue rosters with reasonable notice, manage and approve timesheets.
- Demonstrate balanced decision making with consideration of both clinical and commercial outcomes.
- Manages inventory, cash balancing at end of day and stock taking processes.
- Create and manage the implementation of uncompromising standards of care in the delivery of veterinary and nursing, medical and surgical services while fostering a focus on preventative healthcare amongst staff and patients.
- Ensure a safe work environment for all employees and contractors, both psychologically and physically.
- Drives a customer-focused culture and demonstrates and reinforces the highest level of customer service with all team members.
- Effectively communicate and consult with clients, vets, and team members on all enquiries, including complaints, grief support, reminders, and procedure follow-ups.
Desirable skills to succeed in this role are:
- Business management and team leadership experience.
- Excellent verbal and written communication skills.
- Attention to detail and excellent time management.
- Responsible, organised, self-directed and efficient.
- Willingness to learn and be dynamic
- Be self-motivated and show initiative.
There is opportunity for a shared role with nursing or reception duties. For the candidate with the correct experience, know-how and passion there is an opportunity for multi-site management. Please enquire for further details.
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please email: emma.burke@vetpartners.com.au
Willunga & Aldinga Veterinary Services, South of Adelaide, SA (posted 4th March) Business Manager
Location: Willunga & Aldinga
Employment Type: Full-Time
Salary: Negotiable Based on Experience
Reports To: The Owner
About Us
Willunga & Aldinga Veterinary Services is a leading provider of comprehensive veterinary care, catering to companion animals. With state-of-the-art facilities, a dedicated small animal team, and a commitment to excellence, we offer preventative health management, diagnostics, surgical procedures, and complex case management. Our ethos is grounded in care, compassion, and integrity, ensuring that every pet is treated like our own.
The Role: Business Manager
We are seeking an exceptional Business Manager to oversee and drive the non-clinical operations of our practice. This role is ideal for a strategic leader who can optimize business performance, foster a positive workplace culture, and ensure seamless operations across multiple departments.
Why You?
You are a seasoned executive with a proven track record in operations, financial management, and business transformation. You thrive in dynamic environments and are adept at leading teams, implementing strategic initiatives, and optimizing business efficiencies. Your expertise in technology, HR management, and marketing makes you the perfect candidate to elevate our veterinary services to new heights.
Key Responsibilities
- Strategic Leadership & Business Development
- Develop and execute long-term business strategies aligned with the practice's growth goals.
- Oversee financial planning, budget management, and revenue optimization.
- Drive digital transformation initiatives to enhance operational efficiency.
- Human Resources & Culture Development
- Oversee staffing, recruitment, and performance management.
- Cultivate a high-performing, collaborative workplace culture.
- Ensure compliance with HR policies, labour laws, and workplace health & safety regulations.
- Operational & Financial Management
- Maintain operational excellence across all non-clinical functions.
- Ensure financial accountability, managing wages, superannuation, and cost controls.
- Implement KPI-driven performance tracking to measure business success.
- Marketing & Client Relations
- Develop and implement innovative marketing strategies to attract and retain clients.
- Enhance our digital presence and client engagement through social media and PR initiatives.
- Oversee client service operations to ensure exceptional customer experiences.
- Technology & Systems Management
- Ensure all IT, payment, and communication systems are operational and secure.
- Implement modern technological solutions to streamline practice operations.
Your Skills & Experience
✔ Experience in executive roles, specializing in business operations, finance, and technology.
✔ Expertise in HR management, recruitment, and leadership development.
✔ Strong financial acumen, adept at budgeting, forecasting, and cost control.
✔ Experienced in strategy development, digital transformation, and marketing.
✔ Proven ability to lead diverse teams and drive cultural transformation.
✔ Familiarity with healthcare or veterinary industries is advantageous but not essential.
What We Offer
✅ A dynamic leadership role with significant impact on business growth.
✅ Opportunity to lead a passionate, dedicated team.
✅ A supportive environment with opportunities for professional development.
✅ Competitive salary package tailored to your expertise.
How to Apply
If you are a visionary business leader who can drive operational excellence and business growth, we’d love to hear from you! Send your CV and a cover letter outlining your experience and how you can add value to Willunga & Aldinga Veterinary Services.
📧 Apply today mrees@willungavets.com.au
Clayfield Veterinary Clinic and Albion Vet Surgery, Northern Brisbane QLD (posted 3rd March) Business Manager
Clayfield Veterinary Clinic and Albion Vet Surgery are seeking a highly motivated Business Manager with a passion for leadership to join our team.
For this position, you will be working 2 days within our Clayfield Vet Clinic and 3 days at Albion Vet Surgery.
We offer development via 1 on 1 mentoring, leadership academy & training and a vast support network to gain ideas and skills.
Other Benefits include
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
About You
- Clinical experience in Veterinary Nursing is advantageous
- A passion for Leadership and desire in developing a team and maintaining a healthy work culture
- Appropriate Certificate IV qualifications is desired but not essential
- An ability to work efficiently, both independently and as part of the team
- Ezyvet experience advantageous
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard working and a hands-on approach to your work
- A willingness to get involved with energy and drive, and utilise nursing/customer service skills
- Effective time management and organisation skills
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please apply today by sending your resume and cover letter to steph.dealmeida@vet.partners.
Animal Welfare League Qld Bracken Ridge (Warra) Rehoming Centre, Northern Brisbane, QLD (posted 28th February)
Foster and Volunteer Coordinator
Job No: AWLQ274
Location: Bracken Ridge
Permanent Full-time or Part-time options | Not-for-Profit | Animal Care & Vet Services award rate $31.45 to $32.39 per hour
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 11,000 stray and homeless animals each year while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Join us and make a difference!
As an experienced coordinator who loves working with people, excels in organisation and data management for volunteers and foster carers, you will welcome and support all of the amazing people who volunteer their time to help care for our animals. You will help vulnerable animals receive the love and care they need on the way to adoption and their new families.
About the role
AWLQ is contracted by the Brisbane City Council to manage the Warra Animal Rehoming Centre and provides service to the community and their pets.
The Foster and Volunteer Coordinator provides support, training, and administration management of new and existing Rehoming Centre volunteers and foster carers.
As the Foster Coordinator you are responsible for placing neonate animals, animals requiring medical treatment, or behaviour rehabilitation into suitable foster homes. Onboarding new foster carers, updating records, managing Veterinary rechecks and foster returns.
You will also use your animal health and care knowledge to support and educate foster carers regarding the care of their foster animal.
As the Volunteer coordinator, you will onboard new volunteers, provide training and support regarding their roles, and manage rosters ensuring all areas of the Rehoming centre, from animal care to drivers, are resourced.
You will regularly engage and communicate with foster carers and volunteers regarding animals in care, program updates, and the positive impact of their time and dedication. You will look for ways to support and improve the programs and put forward ideas.
What are the minimum requirements for this position?
- 2+ years experience in a volunteer or people coordinator role
- 3+ years experience in an administration role
- Relevant certificate or diploma in training, volunteer management, animal care
- Valid Blue card
- Knowledge and experience of volunteer legislation and WHS
- Animal shelter, foster program experience
- Knowledge of animal health and behaviour
- Strong computer literacy across a range of programs including Microsoft Office Suite
- Be willing to complete a police clearance check
To be successful in this role, you will have:
- Excellent customer service experience
- Strong Interpersonal and communication skills
- Ability to manage your own time effectively and respectful of the time of others
- Completes tasks thoroughly with strong attention to detail within deadlines
- Versatility, flexibility and positivity
Why should you join us?
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Sydney Animal Hospital - Baulkham Hills, The Hills Shire, NW Sydney, NSW (posted 26th February) Practice Manager
Senior Nurse / Practice Manager needed for a Brand new, purpose built hospital in the Hills District.
Sydney Animal Hospitals Baulkham Hills is a brand new clinic with excellent surgical and medical facilities and we are growing fast!
We opened less than one year ago, and in that time our client base has grown, and our team has doubled in size.
Our purpose built hospital services the Hills and surroundings areas with a state of the art surgical suite, access to CT, and a fully loaded rehabilitation centre on site with hydrotherapy. Our facilities and experienced team means we can offer expert surgical and medical care above the usual GP capabilities.
We have multiple consult rooms, so have plenty of room to care for the fun routine aspects of GP such as puppy and kitten checks, annual vaccinations as well as everything in-between.
Who are we looking for?
- A nurse who loves to think on their feet and be hands on – We want you placing catheters, intubating, taking xrays, surgical preparation and ensuring that the nursing standards are gold.
- Someone who loves surgery – we are looking for a nurse who enjoying being in theatre, whether its monitoring those hairy anaesthetics or scrubbing in
- Someone who loves to teach and mentor – we have an enthusiastic team of nurses who enjoy learning and challenging themselves to be the best
- Someone with a positive outlook. We pride ourselves on being a fun and mentally healthy workplace. Our nurses always get a break, snacks are plentiful and there is always plenty of banter and jokes to get us through the work day.
- Someone organised. Do you like things to live in their rightful place? Are you a fan of protocols so no task is left behind? We are looking for someone to help drive these and implement any new processes that can help us be more streamlined
- Do you enjoy leadership? We want someone to lead the team to continue to be successful
- Do you love to chat to clients? Being a new hospital, we need to take that extra time to impress our clients, so client chit chats are encouraged.
For those looking to step in to management there is also the opportunity to be involved in the management of rosters, ordering, staff performance, timesheets, banking, and recruitment.
If you are looking for the next challenge, love building client relationships and have a passion for surgery please get in touch!
Email: alana.dent@sydneyanimalhospitals.com.au
Or call: 0416 722 941 for a confidential discussion.
Hawthorn Vet, Adelaide SA (posted 26th February) Practice Manager
Hawthorn Vet is looking for a Full-time/Part-time Practice Manager to join our collaborative and passionate team!
About Us:
At Hawthorn Vet, we pride ourselves on providing exceptional care to pets and their owners. Our passionate team of veterinary professionals is dedicated to ensuring the health, well-being, and happiness of our patients. As we continue to grow, we are looking for a Practice Manager who shares our commitment to excellence and client service.
What We Offer:
- A competitive salary, commensurate with experience.
- Opportunities for professional development and ongoing training.
- A supportive and friendly team environment.
- Work-life balance with flexible hours.
- Employee discounts for veterinary services and products.
- We are happy to consider Part-time for the right candidate.
Position Overview:
The Practice Manager will play a crucial role in overseeing the day-to-day operations of the clinic, ensuring smooth processes, high-quality patient care, and exceptional client service.
This is an exciting opportunity for a motivated and experienced individual to join our dynamic team and help shape the future of our practice.
Key Responsibilities:
- Manage the daily operations of the veterinary practice, including staff supervision, scheduling, and resource management.
- Ensure the clinic meets all regulatory and compliance standards.
- Oversee financial management, including budgeting, invoicing, and maintaining accurate records.
- Lead and support a team of nurses and administrative staff.
- Foster a positive work environment that encourages professional development and teamwork.
- Develop and implement policies to improve patient care and customer service.
- Handle client communications, ensuring a high standard of care and service.
- Monitor and improve operational efficiency, implementing systems for smooth workflow.
- Assist with marketing efforts to attract new clients and maintain strong relationships with existing clients.
About You:
- Previous experience in a management role within a veterinary practice or related field.
- Cert IV Vet Nurse with relevant industry experience
- Strong leadership and interpersonal skills, with the ability to manage a diverse team.
- Excellent organizational and time-management skills.
- Strong financial acumen and experience with budgeting and resource allocation.
- Passion for animal care and client service.
- Proficiency in veterinary practice management software such as RXWorks is advantageous
- Ability to problem-solve and make decisions under pressure.
- Strong communication skills, both written and verbal.
How to Apply:
If you are an experienced Practice Manager looking for a rewarding opportunity in a progressive, compassionate clinic, we would love to hear from you!
Please send your resume and a cover letter detailing your experience and why you are the perfect fit for the role to steph.dealmeida@vet.partners
Mosman Veterinary Hospital, Sydney's Lower North Shore, NSW (posted 20th February) Practice Manager
Veterinary Practice Manager (Full Time Role) – Lead, Inspire & Make an Impact!
Mosman Veterinary Hospital, Sydney
Are you a natural leader with a passion for animals and people? Ready to take charge in a thriving, high-quality veterinary hospital? This is your chance to step into a dynamic role where no two days are the same, and your leadership will truly make a difference!
Why You’ll Love Working with Us
At Mosman Veterinary Hospital, we’re more than just a vet clinic—we’re a close-knit, independently owned team dedicated to delivering exceptional care to our patients and their families. Located in beautiful Mosman on Sydney’s lower North Shore, we take pride in our friendly, professional culture and cutting-edge medical and surgical services, including ultrasound, endoscopy, and brachycephalic airway procedures.
We believe a great practice manager is the heartbeat of a successful hospital, and we’re offering you the opportunity to lead, innovate, and grow with us!
What’s In It for You?
- A genuinely supportive team that values your expertise and leadership.
- The freedom to bring new ideas and make your mark.
- Ongoing training and development to boost your confidence and skills.
- A diverse, exciting role—every day is different!
- A loyal, dedicated client base who truly cares about their pets.
- A competitive salary package tailored to your experience.
Who We’re Looking For
We want an energetic, proactive Practice Manager who is ready to step up and drive our hospital to new heights! If you’re a go-getter who loves working with people as much as animals, this could be the perfect role for you.
Your Role & Responsibilities
- Lead & inspire our amazing team with confidence and enthusiasm.
- Oversee finance, admin, and HR (including recruitment, training & performance reviews).
- Create and manage marketing, social media, and website updates.
- Take charge of stock control and ensure seamless hospital operations.
- Manage staff rosters, timesheets, and payroll (with bookkeeper support).
What You’ll Bring to the Table
- Experience in the veterinary industry (as a vet, vet nurse, or practice/business manager).
- Exceptional leadership & communication skills.
- A passion for problem-solving, organization, and teamwork.
- A positive, can-do attitude that motivates and energizes those around you.
- Strong IT skills, ideally with RX Works, Microsoft & Google Suite experience.
Ready to Lead & Make a Difference?
We’d love to hear from you! If you’re excited about taking on a leadership role in a vibrant, high-performing vet hospital, apply today and be part of the Mosman Vet family!
The position is available from March 2025.
Applications (including CV and cover letter) should be directed to Dr Rachele Lowe at: mosmanvetpm@gmail.com
High Wycombe Vet Hospital, High Wycombe, Perth WA (posted 19th February) Practice Manager
Practice Manager – High Wycombe Vet Hospital!
At High Wycombe Vet Hospital, we are dedicated to delivering exceptional patient care and maintaining a supportive, well-structured clinic environment.
To support these goals, we are looking for a Practice Manager to provide leadership, guidance, and structure to our committed team. This role is key to ensuring we continue to offer the highest level of service while fostering a positive and collaborative workplace culture.
Why High Wycombe Vet Hospital?
✔ Work in a Supportive, Family-Oriented Clinic – Lead a team that genuinely cares for each other and their patients
✔ Mentor & Grow a Dedicated Nursing Team – Guide, develop, and encourage our nurses in their careers
✔ Support & Improve Veterinary Operations – Help maintain and improve a structured, well-organised clinic that runs smoothly
✔ Make a Difference in a Community-Driven Clinic – Build strong relationships with clients and their beloved pets
Your Role as Practice Manager:
As Practice Manager, you will play a key role in the day-to-day success of our clinic. This is a hands-on leadership role where you will:
✅ Inspire & Develop the Nursing Team – Train, support, and mentor a team passionate about patient care
✅ Create a Structured & Efficient Workplace – manage processes to ensure seamless clinic operations
✅ Oversee Daily Clinic Functions – Manage scheduling, team coordination, and exceptional client service
✅ Maintain High Standards of Patient Care – Work alongside our veterinarians to ensure the best outcomes for our patients
✅ Cultivate a Positive Team Culture – Foster a motivated, engaged, and happy work environment
What We’re Looking For:
🔹 Registered Veterinary Nurse with extensive clinical experience ideally within a 2-3 Vet practice
🔹 Leadership skills with a passion for team development
🔹 Strong communication and problem-solving abilities
🔹 Highly organised with a focus on efficiency and structure
🔹 A team player who values a positive workplace culture
This is a fantastic opportunity to make a positive impact in a supportive, well-established clinic where your skills and passion will make a real difference. If you’re ready to lead a clinically strong, community-focused team and help shape the future of High Wycombe Vet Hospital, we’d love to hear from you!
📧 Apply now or contact us at enquiries@forrestfieldvet.com.au for more details.
Forrestfield Vet Hospital, Wattle Grove, WA (posted 19th February) Practice Manager
Practice Manager – Lead & Inspire at Forrestfield Vet Hospital!
At Forrestfield Vet Hospital, we are dedicated to continuously improving our customer experience and maintaining the highest standards of care for our patients.
To support this mission, we are looking for a Practice Manager to join our team. This key role will provide the structure, leadership, and support needed to ensure our clinic operates efficiently, delivering exceptional care while fostering a positive working environment.
Why Join Forrestfield Vet Hospital?
✔ Lead a Busy & Established Clinic – Take charge of daily operations in a well-respected veterinary hospital
✔ Mentor & Grow a Talented Nursing Team – Shape the future of veterinary nursing with training, structure, and support
✔ Provide Stability & Support for Our Veterinary Team – Ensure efficient workflows and a strong clinical environment
✔ Work with a Passionate, Supportive Team – Collaborate with like-minded professionals who love what they do
Your Role as Practice Manager:
As the Practice Manager, you will ensure the clinic runs smoothly while fostering a positive and supportive work environment. Your responsibilities will include:
✅ Leading & Developing Our Nursing Team – Inspire, mentor, and provide ongoing professional growth opportunities
✅ Structuring & Supporting Our Veterinary Team – manage systems to enhance patient care and team productivity
✅ Overseeing Daily Clinic Operations – Streamline workflows, manage rosters, and ensure exceptional client service.
✅ Driving Growth & Excellence – Maintain high standards of patient care and staff well-being
✅ Building a Strong Team Culture – Promote a positive, collaborative, and motivated work environment
What We’re Looking For:
🔹 Registered Veterinary Nurse with extensive clinical experience ideally in a 2-3 Vet practice
🔹 Proven leadership and team management skills
🔹 Strong communication and organisational skills
🔹 A proactive, solutions-focused mindset with a passion for continuous improvement
This is an incredible opportunity to take a leadership role that will both challenge and reward you. If you’re ready to lead a high-performing team, make a real impact, and grow your career, we want to hear from you!
📧 Apply now or contact us at enquiries@forrestfieldvet.com.au for more details.Wilston Vet Surgery, Windsor, Inner North Brisbane (posted 19th February) Business Manager
Wilston is looking for an enthusiastic and driven Business Manager with a strong passion for leadership to join our team. We provide opportunities for growth through one-on-one mentoring, leadership academy & training, and a wide support network to help you develop new ideas and skills.
Wilston Vet is dedicated to providing compassionate and expert veterinary care to all our patients. We pride ourselves on delivering a warm, caring, and inclusive service, treating every client and patient as a valued member of our extended family.
Our team consists of highly experienced Vets and Vet Nurses to ensure highest standard of care to every patient we see. Our services are varied, seeing small animal veterinary consultations and surgeries, wildlife care as well as grooming and cat boarding services.
Our Benefits include:
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
About You
- At least 2 year’s experience in a leadership role within a health practice nor similar
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
About The Role
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please email steph.dealmeida@vetpartners for a confidential conversation.
Pittsworth Veterinary Surgery, Toowoomba QLD (posted 18th February) Business Manager
Pittsworth Vet Surgery are seeking a highly motivated Business Manager with a passion for leadership to join our team.
We offer development via 1 on 1 mentoring, leadership academy & training and a vast support network to gain ideas and skills.
Other Benefits include
- Attractive salary and employee benefits
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
We are very proud to have such a knowledgeable and talented group of staff at the Pittsworth Veterinary Surgery. Our team consists of dedicated vets and nurses with up to 30 years experience.
Everyone is committed to providing high quality veterinary care, and regularly undertake continued education, such as seminars and conferences, to better the information and service available to clients.
About You
- Clinical experience in Veterinary Nursing is advantageous
- A passion for Leadership and desire in developing a team and maintaining a healthy work culture
- Appropriate Certificate IV qualifications is desired but not essential
- An ability to work efficiently, both independently and as part of the team
- Ezyvet experience advantageous
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard working and a hands-on approach to your work
- A willingness to get involved with energy and drive, and utilise nursing/customer service skills
- Effective time management and organisation skills
We want a Business Manager who will treat the patients like they are their own pet and help implement new ideas into our clinic! A motivated team member who values work-life balance, team culture, security and collaboration.
If you have experience as a manager outside of the Veterinary industry, we would love to hear from you!
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please apply online or email steph.dealmeida@vetpartners for a confidential conversation.
Animal Referral Hospital Minchinbury, Mount Druitt, Western Sydney NSW (posted 17th February) Hospital Business Manager
ARH Minchinbury - Hospital Business Manager
Join a dynamic team in Western Sydney as our Hospital Business Manager. As we celebrate 25 years of serving the people and pets of Sydney, ARH has expanded its reach with the opening of our 9th site, a state-of-the-art, 1200m² purpose-built facility launched in October 2023. Ideally located near the M4 and M7 interchange, our hospital is positioned at the heart of the rapidly developing Greater Western Sydney, close to the new international airport and major infrastructure developments.
A multidisciplinary veterinary hospital offering dedicated Specialist and Emergency services with a 24/7 operation in progress. Our cutting-edge facility features a full diagnostic imaging suite (including High-field MRI, CT, Fluoroscopy, Endoscopy, and Ultrasound), a modern ICU, three operating theatres, and integrated technology platforms such as RX works and SmartFlow for seamless patient management. Additionally, we offer on-site training facilities, including a wet lab and education centre.
Please click here to see photos!
As an integral member of the leadership team, you will drive business development, strategy, and operations. In collaboration with the Operations Manager, veterinarians, nurses, technical staff, and support teams, your role will be to ensure the successful and efficient running of the hospital, while maintaining a focus on delivering exceptional patient and client care.
Key Responsibilities:
- Financial Leadership: Full P&L responsibility for the hospital, including financial reporting and budgeting
- Strategic Planning: Partner with the leadership team to develop and implement business strategies and growth initiatives
- Team Support & Development: Work closely with recruitment and front-line teams, supporting staff development and ensuring resource allocation aligns with high patient care standards
- Marketing & Partnerships: Coordinate with the National Marketing team to drive marketing efforts and build strong relationships with referring veterinary partners
- Collaboration: Liaise with other hospital managers and the broader Greencross leadership team to optimize efficiency, profitability, and business alignment
What We're Looking For: The ideal candidate is an influential and approachable leader with demonstrated success in a management role, preferably within the veterinary or healthcare industries. You should be adaptable, collaborative, and proactive in identifying and implementing improvements. Candidates with qualifications in veterinary nursing or as a veterinarian, along with post-graduate business qualifications, will be highly regarded.
What We Offer:
- Competitive Salary with comprehensive leave entitlements (4 weeks annual leave, personal/sick leave, carer's leave)
- Professional Development: Access to continuing education to grow your business and leadership skills
- Work-Life Balance: Paid parental leave (6 weeks) and flexible return-to-work options
- Health & Wellbeing: Free annual flu vaccinations and confidential access to the Employee Assistance Program (LifeWorks 24/7)
- Perks: Discounts at Petbarn and Greencross, uniforms, and access to the Annual Greencross Ltd Symposium
This is a unique opportunity to work in a professional, collaborative, and exciting environment alongside some of the best clinicians in their fields. Click Here to Apply.
Byron Bay Wildlife Hospital, Ewingsdale, Northern Rivers Region, NSW (posted 14th February) Senior Vet Nurse
🐨 Senior Veterinary Nurse – Wildlife Care & Conservation
📍 Location: Byron Bay Wildlife Hospital, Byron Bay, NSW
❤️ Benefits: Employee Assistance Program (EAP), professional development, and the opportunity to work with Australia’s incredible wildlife.
About Us
Byron Bay Wildlife Hospital is dedicated to the rescue, treatment, and rehabilitation of Australia’s native wildlife. As a non-profit, fully equipped wildlife hospital, we provide expert veterinary care to injured and ill native species, helping them recover and return to the wild.
We are looking for an experienced senior Veterinary Nurse to join our passionate team. If you have a strong background in wildlife nursing and leadership, this is your opportunity to make a real impact in conservation medicine.
Key Responsibilities
- Provide high-quality nursing care to a diverse range of Australian wildlife.
- Assist veterinarians during medical and surgical procedures.
- Supervise and mentor a team of veterinary nurses, volunteers, and support staff.
- Maintain accurate patient records and ensure best-practice protocols are followed.
- Help manage hospital operations, including stock control and workflow coordination.
- Participate in training programs for staff, volunteers, and external stakeholders.
What We’re Looking For
✅ Essential Criteria:
- Certificate IV in Veterinary Nursing (or an Australian-recognized equivalent).
- Minimum of 3 years’ experience in veterinary nursing, with at least 1 year in wildlife care.
- Confident in handling, treating, and rehabilitating Australian native species.
- Strong skills in surgical nursing, emergency care, and patient monitoring.
- Experience in team leadership and staff mentoring.
- Excellent communication, problem-solving, and organizational skills.
⭐ Desirable:
- Accreditation as a Veterinary Nurse (AVN) through the VNCA.
- Additional training or experience in wildlife rescue and rehabilitation.
Why Join Us?
- Work with a passionate, expert team dedicated to wildlife conservation.
- Diverse, rewarding cases—no two days are the same!
- Employee Assistance Program (EAP) to support your well-being.
- Ongoing professional development and career growth opportunities.
- Make a real difference in the lives of Australia’s native animals.
How to Apply
If you are an experienced wildlife veterinary nurse looking for a meaningful role, we would love to hear from you!
📧 Send your CV and a cover letter addressing the selection criteria to bree@byronbaywildlifehospital.org
📅 There is no official closing date for applications—we will continue reviewing candidates until we find the right fit. If this role excites you, we encourage you to apply as soon as possible!
Byron Bay Wildlife Hospital is an equal opportunity employer. We encourage applications from individuals who share our commitment to wildlife care and conservation.
🚀 Join us in protecting Australia’s wildlife!
Warwick Equine Vets, Rosenthal Heights, Southern Darling Downs, QLD (posted 11th February) Admin/Reception
Administrative Officer - Full-Time - Join the Team at Warwick Equine Vets
Warwick Equine Vets is a dedicated equine veterinary practice providing high quality care to horses in the Southern Downs region. We are committed to delivering exceptional veterinary services, combining expertise with a compassionate approach to horse health and welfare.
We are seeking a highly organized Administrative Officer to join our team. This role is the first point of contact for our clients, managing queries, scheduling appointments, and ensuring the smooth operation of our administrative processes.
Key Responsibilities:
- Provide exceptional customer service as the first point of contact for clients.
- Schedule appointments and coordinate veterinary visits efficiently.
- Manage administrative tasks to support the daily operations of the practice.
- Utilize office equipment and management software with confidence (training provided on our industry-specific software).
- Problem solve and adapt to a dynamic and fast paced environment.
About You:
- Previous experience in an office environment or administrative role.
- Strong attention to detail and excellent communication skills.
- Ability to multitask and manage time effectively.
- Experience in or knowledge of the equine and/or veterinary industry is essential.
- A genuine interest in animals and horses would be highly recommended.
This is a full-time position offering the opportunity to be part of a passionate team dedicated to equine healthcare.
For more information about this role, please contact 0400 977 564.
Victorian Equine Group, Bendigo VIC (posted 10th February) Clinic Coordinator
Clinic Coordinator – Victorian Equine Group, Bendigo
Exciting opportunity to join our well-established and progressive Equine Clinic
Full time clinic coordinator wanted to manage and lead our team of veterinary professionals
Dedicated CE, perks and benefits from our industry leading organisation
We have an exciting opportunity for a Clinic Coordinator (practice manager) to join our clinic on a full-time basis. We would love for you to join our team! Bendigo has a lot to offer – it’s a vibrant contemporary regional city with all the things a bigger city has to offer – while still maintaining a great country feel. And it’s only 90 minutes from Melbourne!
About us:
- Victorian Equine Group (VEG) is very well-regarded, long-established specialist equine first opinion and referral hospital. We operate the Bendigo Equine Hospital, from which this position is based. The practice also runs at several locations remote to the hospital with vets based in Nagambie, Kyabram and Lancefield.
- VEG has a busy and exciting caseload ranging from racehorses and commercial breeders to backyard ponies and everything in-between.
- VEG is one of the expanding Apiam Animal Health group of regional and rural clinics that are committed to enriching the lives of animals, people, and communities.
- As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.
About the position:
This is a permanent position of approximately 38hrs a week.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic.
- This position works in partnership with the Clinical Leads to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care
- The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills
- Effectively manage employee relations issues including workplace conflict
- Effectively manage client relationships
- Day to day management of the hospital site, equipment and fleet
- Responsibility for overseeing debtors and our accounts system
About you:
- Candidates already working within the equine industry are encouraged to apply. However, we are also welcoming applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification.
- Minimum 5 years’ experience in team management, rostering and customer service.
- Practice management, business management or HR experience is advantageous
- A demonstrated track record of experience in leading and motivating teams is essential.
- Competent computer skills and user of MS Office programs and databases.
Key selection criteria:
- Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
- Possess strong commercial and business acumen with the ability to interpret financial information.
- Ability to solve problems with varying complexity in a timely and appropriate manner.
- Work collaboratively within and across teams and sites to deliver value.
- Excellent leadership skills and passion for driving teams.
Why you should apply:
- Above award salary, dependent on experience
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Work Laptop and mobile provided.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
About how to apply:
If we sound like a clinic you would like to be a part of then please reach out!
Apply here with your resume and a one-page cover letter outlining your skills and how they could be used to help manage our awesome team at VEG or for more information please email recruitment@apiam.com.au
Greencross Vets, Perth Region WA (posted 7th February) Regional Head Nurse
Regional Head Nurse | Perth, WA | Full Time 12-month Maternity Leave Contract
Are you a vet nurse looking to step up into a managerial position?
We are after a skilled nurse who is passionate about training and mentorship – you’ll be a strong patient advocate and able to maintain high levels of care, identify training gaps in clinics and then roll out the solutions!
This is a Full-time 12-month Maternity Leave position reporting to the Regional Clinical Director and in consultation with the Area Manager, you will be responsible for assisting with the implementation of strategic planning as it relates to clinical training, education, clinical performance, and specific recruitment for our dedicated nursing teams across the Perth GP network. This role will provide the ability to coach and mentor at a peer group level, resulting in a lift in standards, patient care, capability and in turn client satisfaction and business performance.
Your role and responsibilities will include but are not limited to:
- Surgical nursing alongside our roving surgeon
- Work with clinics and individual nurses to provide clinical training
- Addressing clinical standards of care and assisting the clinic wherever possible in increasing nurse capability and improving the nature and quality of client & patient interactions
- Provide regional mentorship to nurses needing assistance with clinical standards
- Positively influence clinical outcomes aligned with strategic initiatives relating to nurse clinical care
- In collaboration with the Area Manager & Regional Clinical Director, constructing a training action plan where skills gaps have been identified in clinic teams
- Prepare and deliver training at Team Leader Meetings and Nurse training seminars
- Oversee student placements and internships for the region
- Assist Regional Clinical Director & Area Manager to identify relevant training and leverage L&D team to develop content
- Assisting in interviewing, and induction of Head Nurse positions and providing assistance with other recruitment opportunities
- Collaborate with industry stakeholders to create opportunities and strengthen pipeline
- Collaborate with Area Manager & Regional Clinical Director to improve retention of Clinical nursing team members
- Assist the Regional Clinical Director and operations team with upholding and adherence to the Greencross Standard of Care through education, training and mentoring of individuals and wider teams
About Your Skills and Abilities:
- Certificate IV Veterinary Nursing or above
- High level knowledge and skill of professional veterinary nursing principles, practices, concepts and procedures
- Has worked in a companion animal setting for a minimum of 3 years with a strong surgical background
- Proven strong focus on continuing education and training
- Ability to provide training and education to improve the efficiency, effectiveness and productivity of the clinic teams
- Knowledge of relevant educational content and appropriate methods of delivery and the ability to develop and facilitate relevant and effective education for adult learners
- Knowledge of a variety of educational options such as academic education, experiential learning, consultation, teaching others, professional reading, distance learning, research and self-directed activities
- Excellent leadership and team building skills
- Strong interpersonal skills to inspire patience, flexibility, creativity and perseverance in others
- Good negotiation and conflict resolution skills
- Ability in Microsoft Office including – Outlook, Excel, Word and PowerPoint
Central New Farm Veterinary Surgery, Inner North Brisbane QLD (posted 31st January) Senior Nurse/Team Leader
CENTRAL NEW FARM VETERINARY SURGERY
FULL TIME SENIOR VETERINARY NURSE/TEAM LEADER
Who Are We?:
We are a group of small animal general practice clinics. Our service is client centred – we love the people and the pets and work towards best outcomes for all. We value personal and practice development, and this is supported in the clinic with training, mentorship, and continual advances in clinic equipment and practices.
Our group consists of three clinics in Southeast Queensland; located in Nundah, New Farm and Cleveland. Across our group we have a vibrant and diverse team of vets, veterinary nurses, veterinary technicians, and additional support staff.
The Role:
We are seeking an experienced and friendly Veterinary Nurse ready to take on a Full Time Team Leader role predominantly based at our Central New Farm Veterinary clinic – with potential to work across our three clinics. In this role, you will work closely with our Lead Veterinarian to lead the team to success. General shifts will see you performing a wide range of nursing and leadership tasks to stretch your skillset. Leadership tasks include, but not limited to stock control and replacing, managing reminders and client accounts, setting up and running staff meetings and inducting and coaching nursing students.
Our Ideal Candidate:
- Minimum 3 years clinical experience, and Vet Tech or Cert IV qualification required.
- Be compassionate and have an easy-going yet professional attitude.
- Possess excellent communication skills for client and staff relations.
- Be dedicated to providing high standards of patient and client care.
- Be adaptable and able to use your initiative.
- You can multi-task with efficiency in a fast-paced environment.
- Have a growth mindset - we love to learn!
- Be available to work shifts between 8:00am – 6pm Monday to Friday, and some weekends.
What We Can Offer:
- Competitive remuneration, depending on experience and skills.
- Permanent full-time position (or part-time for the right candidate) offering stability.
- Prioritising lunch breaks.
- We are a family friendly business, and can offer flexible rostering.
- We have a well-established and dedicated client base.
- You will get to experience different skills, knowledge and expertise across our branch clinic teams.
- A commitment from us to continue to improve the health and well-being of our patients, clients and employees.
- Ongoing professional development through access to the VC Learning Academy (online learning portal).
- Mental health and well-being support through our Employee Assistance Program (EAP).
- Novated vehicle leasing options.
- Paid Parental Leave, as well as Paid Purrental Leave (for your furry family members!).
- Recognition as a Great Place to Work – Certified.
If you think this job is for you, and you are ready to join our progressive team, please forward your applications (including a cover letter and CV) to careers@vetscentral.com.au
Guide Dogs, Bald Hills, Northernmost Brisbane, QLD (posted 24th January) Clinic Coordinator/Vet Nurse
Veterinary Nurse and Clinic Coordinator
Permanent full-time
About us
Guide Dogs Queensland is a leading provider of services to Queenslanders living with low vision or blindness. Voted one of Australia’s most trusted charities, and with thanks to the ongoing support of the community, we help people with low vision or blindness reach their goals, helping them lead an independent life of their choosing. Our services are all tailored to ensure everyone can fulfil their potential to live a life of independence, participation, inclusion, and wellbeing.
The role
Are you passionate about animal care and looking for a rewarding opportunity to make a real difference? Join the Guide Dogs Queensland team as a Veterinary Nurse and Clinic Coordinator and play a key role in ensuring the health and welfare of our dog colony!
We are seeking a dedicated and experienced Veterinary Nurse and Clinic Coordinator to oversee the day-to-day operations of our onsite vet clinic. This full-time role involves a balanced mix of clinical and administrative duties, with approximately 50% of your time spent on clinical tasks and the other 50% on administrative responsibilities. You will collaborate with our Breeding and Reproduction Care Manager and Veterinary team to ensure the highest standards of care for our dogs.
As a key member of our team, you will assist in surgeries, maintain veterinary records, and provide training and support to our canine staff and volunteers.
Reporting to the Breeding and Reproduction Manager, your responsibilities will include:
- Overseeing the daily operations of the vet clinic, including phone management, appointment scheduling, stock inventory, and invoicing.
- Assisting veterinarians during examinations, consultations, and medical treatments.
- Providing surgical nursing support, including patient admissions, theatre setup, anaesthetic monitoring, and patient recovery.
- Ensuring the clinic is maintained in a clean, secure, and hygienic state.
- Reviewing and creating safe work procedures for equipment and chemical hazard assessments to ensure staff and visitor safety.
- Assisting the veterinary team with X-ray and ultrasound procedures.
- Maintaining accurate medical records across multiple databases.
- Participating in a rotating whelping roster, including weekend and after-hours duties.
About you
Our ideal Vet Nurse and Clinic Coordinator will demonstrate:
- Minimum Certificate IV in Veterinary Nursing, with a minimum of 3 years' experience
- Surgical nursing experience.
- Confidence in monitoring anaesthesia for routine and non-routine surgeries.
- Exceptional organisational and communication skills.
- Excellent dog handling skills and the ability to lead and control dogs effectively.
- A strong attention to detail and ability to maintain accurate records.
- Open Driver’s Licence.
- Current Tetanus and Q-Fever immunisations (or willingness to obtain).
Desirable skills include anaesthesia or surgical nursing training, experience in canine reproduction, PennHIP certification (or willingness to obtain), and dental/intraoral radiography experience.
Benefits
- Salary packaging options - up to $18,550 tax free per year
- A rewarding career that makes a real difference
- Flexible approach to work
- Great location, beautiful campus
- Wellness initiatives and an Employee Assistance Program for staff and their families
How to Apply
Please submit your resume and a cover letter explaining your suitability for the role to hr.team@guidedogsqld.com.au.
For more information on Guide Dogs Queensland, please visit https://qld.guidedogs.com.au/
We look forward to receiving your application!
Greencross Vets Sandringham, Bayside Melbourne, VIC (posted 23rd January) Head Vet Nurse
Greencross Sandringham | Head Nurse | Full time or Part time
We are looking for an Experienced Head Nurse who has strong communication and team building skills and previous experience leading and motivating a high functioning nursing team.
At Greencross Sandringham, we are an inclusive team-focused environment where we celebrate achieving and supporting one another to strive for excellence. We pride ourselves on our gold class standards of care and our great relationships with our long-standing client base. We have a lovely and very experienced nursing and administration team, and we support each other continually, all whilst ensuring we are always well fed and hydrated on those busy days!
Our purpose-built clinic offers 3 consult rooms, large hospital area, patient ward, isolation facilities, cattery, dedicated sterile surgical theatre, office/break room. We are equipped with Digital radiography, dental radiography, ultrasound, orthopaedic kits, electrosurgical unit, suction machine and we offer radioactive iodine treatment. We are also within proximity to emergency and specialty centres and rehabilitation services ensuring we can offer around the clock service and the best possible outcome for our clients and their pets.
This role can be offered either Part-time or Full-time.
The responsibilities of this position will include:
- Managing a team of Vet Nurses and supporting busy Vets
- Guiding and developing the Nurse team, building a positive team culture
- Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care
- Taking initiative to enhance clinic operations and efficiency
- Collaborating with the veterinary team to ensure high standards of patient care
- Handling client enquiries professionally in person, by email and over the phone
- Managing stock inventory to enable high quality of patient care
- Organising maintenance and repairs of equipment in conjunction with the practice manager
Our ideal candidate:
We are looking for a person who is proudly professional and passionate about nursing, maintaining clinical standards, driving improvement, fear free/stress free handling and making sure that every animal who crosses our doorstep gets the best possible standard of care!
- Holds a Cert IV qualification in Veterinary Nursing with minimum of 2+ years of experience
- Experience coaching and mentoring Vet Nurses
- Possesses strong leadership skills and the ability to work effectively within a team
- A calm and friendly presence
- Great communication and customer service skills
- Flexible and adaptable within a team environment
- Knowledge of RX Works ideal but not essential
Allison Crescent Veterinary Hospital, Southern Sydney NSW (posted 21st January) Practice Manager
Full-Time Practice Manager
Allison Crescent Veterinarian Hospital & Engadine Veterinary Hospital
Are you an experienced veterinary professional with a passion for leadership and operational excellence? Do you have the skills to manage the day-to-day operations of two dynamic veterinary clinics or one individually? If so, we want you to join our team as a Full-Time Practice Manager for Allison Crescent Veterinarian Hospital and Engadine Veterinary Hospital.
About Us:
At Allison Crescent Veterinarian Hospital and Engadine Veterinary Hospital, we are dedicated to providing high-quality veterinary care and outstanding customer service. With a focus on the well-being of our patients and a strong commitment to our clients, we strive to create a positive and professional environment for our staff and customers alike.
The Role:
As the Practice Manager, you will oversee the daily operations of both clinics or one individually, ensuring smooth and efficient running of the clinic. You will have the flexibility to manage the clinic individually or across both locations, depending on your preference. This is a fantastic opportunity for someone who thrives in a leadership role and has a strong understanding of both the veterinary industry and business management.
Key Responsibilities:
- Operational Management: Oversee daily operations of both clinics, ensuring high standards of care and smooth workflows.
- Team Leadership: Lead and inspire a dedicated team of veterinarians, technicians, nurses, and support staff.
- Client Relations: Foster strong relationships with clients, ensuring exceptional customer service and satisfaction.
- Financial Oversight: Manage clinic budgets, track revenue and expenses, and recommend financial improvements.
- Compliance: Ensure adherence to health, safety, and regulatory standards.
- Facility Management: Ensure clinics are well-maintained and fully stocked with necessary supplies.
- Strategic Planning: Develop and implement strategies for growth, marketing, and operational efficiency.
Key Skills & Qualifications:
- Proven experience in a veterinary management or leadership role.
- Strong organisational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Financial management experience, including budgeting and cost control.
- Ability to lead, motivate, and manage a team effectively.
- Passion for providing exceptional service to both clients and pets.
- Experience with veterinary software and scheduling systems is preferred.
- Flexibility to work across both clinics and manage multiple priorities.
Why Join Us?
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Opportunity to make a positive impact on both clinics and the local community.
- A chance to lead a talented team and grow professionally within the veterinary field.
If you are looking for a challenging and rewarding management role in a thriving veterinary environment, we would love to hear from you. Take the next step in your career and join our team!
To Apply:
Please send your resume and cover letter to steph.dealmeida@vet.partners
We look forward to hearing from you!
Western Australian Vet Emergency and Specialty (WAVES), Success, Southern Perth, WA (posted 21st January) ECC Front of House Manager
Emergency and Critical Care Front of House Manager
People-Focused Front of House Supervisor for Emergency and Critical Care Veterinary Hospital
Western Australian Veterinary Emergency and Specialty (WAVES) is a veterinary referral hospital dedicated to providing exceptional emergency and specialist veterinary care for family pets. We treat our patients with the same level of compassion and expertise that we would extend to our own loved ones.
WAVES is home to several specialty referral services including Emergency and Critical Care, Surgery, Internal Medicine, Dermatology, Dental, Oncology, Anaesthesia and Diagnostic Imaging.
Our team consists of friendly, dedicated, empathetic, compassionate and highly knowledgeable veterinarians, nurses, and support staff who work together in a supportive partnership with the pet's general practitioner to deliver the highest standard of care possible for the pets in Perth.
Are you a compassionate leader with exceptional people skills? We are seeking a highly motivated Manager who shares our passion for animal care and excels at building strong relationships with both our team and clients. In this role, you will oversee the afterhours front of house team for our 24-hour Emergency and Critical Care Department, ensuring outstanding patient care and client satisfaction.
Responsibilities:
- Team Leadership: Supervise and guide receptionists and triage nurses, ensuring high performance and client service standards.
- Operational Management: Oversee afterhours reception and triage operations, ensuring efficiency and clear communication.
- Create and implement policies and procedures that prioritise patient well-being and enhance client experiences.
- Customer Service: Ensure a positive client experience with empathy and professionalism, especially in emergency situations.
- Staff Training: Provide training, feedback, and support to front of house staff, fostering a collaborative environment.
- Shift Supervision: Manage staffing and team coordination during evening and afterhours shifts.
- Problem-Solving: Address client and staff issues, resolving concerns promptly and effectively.
- Collaboration: Work closely with all departments to ensure smooth patient flow and communication.
- Client Communication: Keep clients informed about their pets’ care and treatment plans.
- Administrative Support: Assist with record-keeping processes, reception and triage nurse rosters, assist with aspects of payroll and other administrative tasks.
- Continuous Improvement: Contribute to process improvements that enhance efficiency and care quality.
- Positive Culture: Foster a supportive, team-oriented work environment with a focus on employee well-being.
- Foster partnerships with referring veterinarians and other stakeholders, nurturing a strong network within the veterinary community.
Qualifications:
- Demonstrate proven leadership experience in a veterinary hospital or similar healthcare setting.
- Possess qualifications in business management, veterinary management, HR or a related discipline, will be viewed as highly desirable.
- Ability to work a variety of evening shifts and some weekend shifts to provide supervision and support for the afterhours team.
- Exhibit excellent communication and interpersonal skills, with a natural ability to connect and build meaningful relationships with clients, staff, and stakeholders.
- Showcase exceptional organizational and problem-solving abilities, with a strategic mindset that anticipates future needs and plans accordingly.
- Display adeptness at managing a diverse team, providing constructive feedback, and fostering a positive work culture.
- Knowledge of medical terminology, procedures, and best practices is advantageous.
- Familiarity with medical billing and record-keeping systems is also advantageous.
- Exude a genuine passion for animal care and a strong commitment to delivering exceptional customer service.
We offer an attractive remuneration package commensurate with experience. Please only apply if you have the ability to work on a varied roster which will include some evening and occasional weekend work.
You will join a team who consider WAVES to be their second family, and we are excited to have you grow with us.
If you believe you have what it takes to ensure the smooth operation of our hospital and team, please email Jayde at: jayde@wavets.com.au to find out about our recruitment process and how to apply.
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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