Vet Nurses and other support staff
Practice Management and Administration Roles
Our Vet Virginia, North Brisbane QLD (posted 26th September) Practice Manager
Practice Manager
Our Vet Virginia
Work in a clinic that has been purpose built and equipped with optimal Veterinary care in mind.
Work alongside a Team that loves coming to work and enjoys making a difference every day.
Job Opportunity:
We are seeking a Full time Practice Manager with aspirations for greater responsibility that is rewarded and recognised financially. Our bespoke leadership program and support network will set you up for success in this leadership role. previous experience preferred but not essential.
The role requires that you:
- Support the delivery of excellent patient care standards.
- Build relationships and deliver excellent customer service.
- Maintain the clinic’s financials,
- Provide support and positivity to your team.
- Hold a recognised qualification in Veterinary Nursing.
What you can expect:
- Renumeration package with regular reviews.
- No after hours, Sundays or Public Holidays,
- Shared rotating Saturday roster.
- Flexibility that accommodates your family commitments alongside clinic requirements
- Professional development resources.
Some of the Perks
- Paid parental leave.
- Petstock Group Annual Conference attendance at no cost to you.
- Employee discount across the Petstock Group (Vet, Retail & Grooming).
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).
If you would like to have a confidential conversation about a career at Petstock Vet/ Our Vet contact Sarah, Recruitment Coordinator on sarah.eminaga@petstockvet.com.au or 0448 172 697
Petstock Vet/Our Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Modbury Veterinary Clinic, NE Adelaide SA (posted 22nd September) Nursing Co-Ordinator
Are you an experienced veterinary nurse looking to step into a leadership role in a rapidly growing team?
Are you the kind of person who likes to hit the ground running, thrives on developing teams, patient care is important to you and you’re passionate about nursing? Then this is the role for you!
We have an exciting opportunity for a Nursing Co-Ordinator to join our team! Working closely with our team of nurses, team leaders and management team, you will coordinate the day to day of the clinic with the help of our practice manager, as well as mentoring and taking our nurses to the next level!
Modbury Vet Clinic is situated in the North Eastern Suburbs of Adelaide, and has been under new ownership since April 2021. We work on a rotating roster Monday to Friday and alternating Saturday morning shifts. We have a beautiful new clinic with 5 consulting rooms, Xray/dental Xray machines and a large surgical suite. We also have a loft area with a full kitchen and dining space allowing you to escape and actually sit down for your lunch break! (We find little things like this make a huge difference!). You may also find we use this space to film some of our highly anticipated TikTok content!!
Is Culture important to you? The culture of our practice is dynamic, inclusive and fun!
Our management team are passionate about professional and team development. We participate in monthly team training sessions and have been known to shut the clinic early on a Friday, to get together for team bonding events.
Here at Modbury Veterinary Clinic we value our relationships with our clients. We are not a revolving door clinic - our goal is to build long lasting and genuine relationships with pets and their families. You will be encouraged to build your own rapport with our patients and their owners. In addition to the above attributes, the ideal candidate will seamlessly fit in with our team and be approachable and understanding.
About your role:
- Coordinating day to day operations to ensue effective treatment and efficient management of our patients
- Liaising with the management team., nursing team and vet team to ensure smooth running of the day-to-day operations
- Rostering
- Overseeing nursing standards and ongoing skills development
- Assist in maintaining a positive team culture
- Communicating and identifying improvement opportunities
- Conduct regular one on ones with each member of your team
About you:
- Completed Cert IV in veterinary nursing or equivalent.
- Minimum 4 years experience within a veterinary clinic
- Leadership and team building skills
- Strong problem solving, decision making and communication skills
- Fantastic organizational skills
- Have a hard-working and a hands-on approach to their work
- Demonstrate client relationship building skills
- Able to work in fluid situations
- Display a willingness to roll up your sleeves and get involved at all levels, with energy and drive
Want to get a feel for what we’re all about, you can find us on 
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If you think we sound like a good fit for you, please email your resume and cover letter to our practice manager Lauren Swan at accounts@modburyvet.com
We look forward to meeting you soon!
Boyne-Tannum Veterinary Surgery, Gladstone Region, Coastal QLD (posted 18th September) Clinic Coordinator
Fur Life Vet Boyne Tannum – Clinic Coordinator
A part of the expanding Apiam Animal Health group of regional and rural veterinary clinics across Australia, Fur Life Vet Boyne Tannum is committed to enriching the lives of animals, people and the communities where we live.
In line with our Vision “Healthy Animals and Happy People” we embrace a culture of diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered.
We are currently seeking a Full Time Clinic Coordinator to lead our team of Veterinary professionals.
About the role:
The Clinic Coordinator plays an integral part of the day-to-day running of the clinic, alongside the Clinical Lead Veterinarian in a leadership position.
- Predominantly, your role will be centred around managing people and teams.
- Coordinating the day-to-day operations of the veterinary practice under broad guidance from the Regional Lead and in collaboration with the Clinical Lead, ensuring the highest standards of customer service and patient care.
- Implementation of software processes and new procedures within the clinic.
- Manage the clinic administration, nursing and technician teams and monitor quality of work.
- Ensure rostering is completed in a timely manner and communicated to staff.
- Oversee payroll administration processes including leave management.
- Oversee and manage stock and equipment, including ordering.
- Develop and implement policies, procedures and quality standards for practice operations.
- Management of banking, reconciliations, and preparation of financial reports for management.
- Establish effective debt management processes to ensure timely payment of accounts.
- Coordinate and lead strategic and business planning to improve the practice's financial outcomes including delivery of marketing and advertising.
About you:
- You must be a genuinely motivated and enthusiastic person who, by example, creates and contributes to an amazingly positive workplace culture.
- You build rapport with people easily and you enjoy managing people.
- You are highly organized and can work autonomously as well as collaboratively with your teams.
- You love the challenge of leading people through change.
- You are looking for the next step in advancing your career, not just a job.
Qualifications & Experience
- Experience in a Veterinary clinic setting is desirable.
- HR experience advantageous.
- Demonstrated experience in leading and motivating teams is essential.
- Practice management or business management experience advantageous.
- Competent computer skills and user of MS Office programs and databases.
Why you should apply
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Laptop and phone provided.
- Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
Head Veterinary nurses and practice managers are encouraged to apply.
If you have a passion for leading teams we would love to hear from you. To apply please email your resume and a one page cover letter outlining your interest in the role to recruitment@apiam.com.au or contact Shauna James on 0439 182 216 for more information.
MyVet Springfield Lakes, Greater Springfield QLD (posted 14th September) Practice Manager
Practice Manager | MyVet Springfield Lakes, QLD.
MyVet Springfield Lakes are seeking a highly motivated Practice Manager with a passion for leadership to join our team.
We offer development via 1 on 1 mentoring, leadership academy & training and a vast support network to gain ideas and skills. If you're looking to feel supported in your first PM leap or have experience and looking for a new challenge please apply below.
Our team pride ourselves on a supportive family environment, we eat lunch together everyday, with no interruptions! Our mission statement is to treat every patient the way we expect our own pets to be treated.
We have a strong focus on preventative care, we have an im3 dental machine and dental x-ray. We’re also equipped with ultrasound, digital x-ray, FUSE in-house laboratory, sterile theatre and three consulting rooms. We maintain a manageable daily workload comprising of mainly routine surgical procedures and consults.
We prioritise work-life balance with no afterhours, no on-call, no public holidays, and no Sundays - we operate 8am-6pm weekdays and 8am-1pm Saturdays.
About You
- Clinical experience in Veterinary Nursing is advantageous
- A passion for Leadership and desire in developing a team and maintaining a healthy work culture
- Appropriate Certificate IV qualifications is desired but not essential
- An ability to work efficiently, both independently and as part of the team
- Ezyvet experience advantageous
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard working and a hands-on approach to your work
- A willingness to get involved with energy and drive, and utilise nursing/customer service skills
- Effective time management and organisation skills
We want a team member who will treat the patients like they are their own pet and help implement new ideas into our clinic!
A motivated Practice Manager who values work-life balance, team culture, security and collaboration.
If you would like to join our team, please apply online or email nicole.laird@vetpartners.com.au or phone Nicole on 0403007449 for a confidential conversation.
Camberwell Veterinary Clinic, Melbourne East VIC (posted 11th September) Practice Manager
Practice Manager, Full Time
Camberwell Veterinary Clinic is a well-established clinic. With a digital x-ray, CT scanner, surgical theatre, anaesthetic monitoring equipment and much more! Our clinic is getting busier and bigger, so we are looking for a Practice Manager to complement our current team of 5 nurses and 3 veterinarians (one being a specialist surgeon). The clinic has excellent clientele who are committed to providing their pets with the best health care.
For further information head their website www.camberwellvet.com.au
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential.
We can offer you:
- Generous Salary commensurate with experience and skill set.
- No out of hours, Sunday, or public holiday shifts
- Unlimited support for continual professional development (CPD)
- Opportunity to operate a CT scanner.
- Access to the Petstock Group’s health, wellbeing, and financial services.
- Employee discount across the Petstock Group. (Vet, Retail and Grooming)
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petstock Foundation, our in-house charitable foundation.
- Friendly work environment with scheduled lunch breaks with regular organised UberEATS lunches.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah at sarah.eminaga@petstockvet.com.au
Camberwell Veterinary Clinic is an inspired member of the Petstock Group, establishing itself as an industry leader with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.
As we continue to grow & add to the family, Petstock Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Greencross Vets South Melbourne, Melbourne, VIC (posted 11th September) Practice Manager
We are looking for a Practice Manager to join and lead our South Melbourne team!
Are you looking to step up into a managerial position? We are after a Vet Nurse who is passionate about mentorship and building a culture of collaboration and support. Lead a strong and friendly team, enjoy work life balance, and continue to grow with the endless professional development opportunities and mental-health courses we are proud to provide.
Located just across the road from South Melbourne markets, Greencross South Melbourne consists of a motivated, passionate and experienced team - this is a caring and community focused practice with some lovely, loyal long-term clients who are willing to do what is best for their pets, and we are well-equipped to do so being a stress-free accredited clinic with MLS laser therapy, Bair Hugger and IM3 dental.
About Your New Role
- Full-time position managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing with 4+ years of experience
- Experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Strong communication and customer service skills
- Good business acumen and organisational skills
- Experience with Rx Works (preferred but not essential)
If this sounds like you, Click Here and Apply Now we want to hear from you! We would love to show you our clinic and have you come and meet the team!
Animal Welfare League Queensland, Ipswich QLD (posted 7th September) Client Manager
Join us and make a difference!
At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.
About the role
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a full-time Client Manager to join our fast paced Ipswich Community Vet Clinic. In this role, you’ll be responsible for supporting the veterinary team in providing the highest level of customer service and care to our clients and their animals.
You’ll be working within a team of highly skilled and passionate veterinary professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about making a direct impact on animal welfare, we’d love to talk to you.
Key Responsibilities
- Support and manage the reception team's daily activities, which consists of approximately 4 team members
- Coordinate client bookings, admissions and discharges while ensuring we are providing exceptional customer service
- Handle customer complaints in a timely, courteous, and efficient manner
- Maintain liaison with other departments and ensure effective communication of relevant matters
- Regularly report on activities and issues
- Accurate and professional management of administration, reception tasks, client and patient data and payments
- Manage and action financial assistance programs and accounts receivables
What are the minimum requirements for this position?
- 4+ years’ experience in a similar role
- Strong computer literacy, confidence with Microsoft Office Suite and learning new systems
- Strong emotional intelligence, interpersonal skills and ability to diffuse customer escalations in a high-intensity environment
- Strong attention to detail, organised and recommends areas to improve efficiency
- Successfully manages multiple projects and deadlines
- Ability to resolve conflict with patients and co-workers
- Versatile and Able to build rapport with patients and co-workers
The ideal candidate will have a strong administration and customer service background with versatility and maturity in their approach to work.
To be successful in this role, you will have:
- Excellent Customer Service Skills
- Strong Interpersonal and Communication Skills
- Ability to manage your own time effectively and respectful of the time of others
- Completes tasks thoroughly with strong attention to detail within deadlines
- Versatility, flexibility and positivity
- Excellent problem solving skills with the ability to recommend improvements
Who are we?
Founded in 1959, AWLQ has become a trusted leader in animal welfare. We provide a safe haven and second chance for close to 10,000 stray and homeless animals every year. To each one of these animals we welcome through our doors, a promise is made – to never euthanise a healthy, sociable, or treatable animal in our care. We work tirelessly every day to maintain this promise.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Why should you join us?
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued.
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
To apply for this position, click here!
Have a question? Please email hradmin@awlqld.com.au for additional information.
North Shore Veterinary Hospital, Artarmon, North Shore Sydney (posted 7th September) ECC Vet Nurse Team Leader
ECC Nurse Team Leader | North Shore Veterinary Hospital
VetPartners Australia is seeking an enthusiastic, patient care focused Full time ECC Veterinary Nurse Team Leader within our busy referral hospital North Shore Veterinary Hospital (NSVH). We are located in Artarmon, NSW.
Want an insight on what it’s like to work at North Shore Veterinary Hospital? Click on the link below to hear from some of our wonderful staff on why they love working at North Shore Veterinary Hospital.
At NSVH, we pride ourselves on having friendly, sociable teams with a great support network within the VetPartners community, allowing for potential career development and progression.
About the role
Under the direction of the Nurse Manager, the ECC Nurse Team Leader is responsible for providing clinical leadership to the nursing team, which includes performing clinical shifts as per rostering requirements, leading by example and setting a high standard of patient care, performing clinical aspects of new staff inductions, providing training and development to nursing staff, and ensuring clinical protocols are developed and implemented effectively.
About you
We are looking for a passionate, dedicated, and highly motivated nurse with strong leadership skills to join our growing nursing team. To be considered for this position you will have a Certificate IV in Veterinary Nursing, strong clinical skills and experience within emergency and critical care, the desire to teach, and the ability to build a positive team culture. The position would be well suited to nurses who demonstrate the following:
- Exceptional communication skills
- A strong desire to provide the best patient care
- A flexible and positive attitude towards work
- A passion for mentoring nursing staff and inspiring team members to grow and develop.
- An ability to manage stressful situations and high work pressure
- Committed to our core values of being passionate, building trust, having fun, growing and evolving, and having compassion and respect
If this sounds like you, we would love to hear from you!
What we can offer you
- Opportunity to work with and learn from industry leading specialists
- Access to state-of-the-art facilities
- A positive and fun workplace and a supportive team
- Great employee benefits and discounts for the health of your pet
- A focus on your wellness and mental health support available to all employees
- Continuing education opportunities
- Purpose build premises with fully equipped surgical suits, ICU, large treatment areas, and dedicated species wards.
- Onsite MRI, CT, X-ray, ultrasound, endoscope and ventilators
- Well-equipped inhouse laboratory facilities including blood gas and thromboelastography (TEG)
Apply Now!
Apply online with your CV and Cover Letter or Contact Steph De Almeida on steph.dealmeida@vet.partners
#NSVH
Bull Creek Vet, Southern Perth WA (posted 7th September) Head Vet Nurse
Head Vet Nurse
We are searching for an exceptional Head Vet Nurse who will be based at our Bull Creek clinic but will divide their time between our 3 busy clinics.
This role will predominately be hands on vet nursing along with the mentoring and training of junior nurses. There will be the occasional basic administrative work that needs to be done but this is not a large component of the role.
Our clinics are closed on public holidays and are only open half day on Saturdays which are worked on a rotational basis. There is very little overtime expected so you can always plan on what time you will be home.
If you are looking for a role that offers variety and challenge and feel that you meet the criteria above we encourage you to apply by sending your cover letter and CV to Brooke Dunwoodie, HR Manager at brooke.d@bullcreekvet.com.au
An attractive remuneration package is on offer for the right candidate.
See our website: www.bullcreekvet.com.au
Highfields Veterinary Surgery, Northern Toowoomba, QLD (posted 6th September) Practice Manager
Practice Manager – General, Emergency and Surgical Care Full Time
Hey there, future Practice Manager extraordinaire! It's a pleasure to introduce ourselves – we're Kim and Andrew Brown, the proud owners of Highfields Vet Surgery (HVS). We're on the hunt for an exceptional Practice Manager, and we've got a feeling that someone like you could be the perfect fit.
Imagine this: Highfields, a serene oasis just a stone's throw from Toowoomba, where Highfields Vet Surgery stands as a beacon of care and compassion. We're not just a vet practice; we're an integral part of the community's heartbeat. With over four decades of delivering top-tier Veterinary Excellence, we're ready to embark on an exciting new chapter – and we want you to be a key part of it!
About Us:
At Highfields Vet Surgery, we've built our foundation on quality and trustworthiness, earning us a loyal client base. Our small animal surgery thrives on compassionate professionalism, creating a warm and family-oriented atmosphere that our clients cherish. As we step into this exciting phase of expansion, we're looking to welcome a dedicated Practice Manager who shares our values and vision.
The Role:
Here's where you come in – we're searching for a Practice Manager who's passionate, dedicated, and ready to make a significant impact. You'll be at the helm of ensuring our practice runs like a well-oiled machine, all while being an integral part of our tight-knit team of vets and nurses.
Who You Are:
- Armed with a minimum of 5 years of vet nursing experience, you're well-versed in the field. Including a Certificate IV in Veterinary Nursing and/or a BAppSc (Veterinary Technology) degree or equivalent.
- A master of multitasking, organisation, and leading with a friendly touch.
- Your exceptional communication skills and leadership experience set you apart.
- We're all about moving forward – your knack for driving the business and implementing creative marketing initiatives is a valuable asset. You will collaborate with our creative marketing team to synergise strategies, messaging, and captivating promotional endeavours for the brand.
- Showcase your adeptness in Vision VPM software, playing a pivotal role in its perpetual enhancement, precision, and harmonious integration across our operations.
- You’ll collaborate closely with the Operations manager, helping streamline processes and elevate the overall efficiency of our thriving practice.
What Awaits You:
- Enjoy life in the leafy suburb of Highfields, a haven for families and young couples within a nurturing, growing community.
- Work-life balance is at the forefront with flexible rosters that cater to your well-being.
- Experience job satisfaction, stability, and exciting employee incentive programs.
- Spoil your furry companions with generous clinic discounts.
- Feed your passion for learning with HVS's encouragement and support for continuing education.
What We Offer:
This is an outstanding opportunity for a highly motivated, hardworking, and professional individual to enjoy working in a busy yet friendly surgery. Remuneration will be commensurate on qualifications and experience; this role is classified as Practice Manager - Level 5.
If you're a dedicated vet nurse or practice manager with a thirst for learning, a knack for thriving in a dynamic environment, and a strong alignment with our values, then this role could be your calling.
Ready to dive in? Send your updated resume and a spirited cover letter to hr@highfieldsvetsurgery.com.au Let's embark on this exciting journey together.
Gold Coast Veterinary Surgery, Broadbeach, Gold Coast QLD (posted 1st September) Practice Manager
Leadership Opportunity in Paradise
Full time Practice Manager, Broadbeach, Gold Coast Vet Surgery
Can you help us to look after the pets of the Gold Coast? We love fixing sick animals, but to achieve all that we do, we need to be kept organised, motivated and supported to work as a well-oiled machine… and this is the role of our Practice Manager. Very sadly, our wonderful Practice Manager, who was with us for the last 11 years, has moved on to achieve even greater things in another field. And so this has created the opportunity for an experienced Practice Manager, or perhaps a senior nurse who has the desire to achieve more with their career, to join our team and help us.
Previous vet clinic experience is not essential, but is preferred, however strong talents in leadership and experience in managing a clinic team are needed. Experience and knowledge of ezyVet software will be advantageous too. However, you have previously worked in allied health, hospitality or any other service focussed business, then you may have just the skills that we need and vet specific training can be provided.
Gold Coast Vet Surgery is a family of 16 enthusiastic and talented animal lovers. We have 3 dedicated Customer Care gurus on Reception, 6 vets, a Vet Technician and 6 Vet Nurses. Together we have won awards and have grown a fantastic clientele who want to do the best for their pets.
Do you enjoy leading a medium sized team to each achieve to their very best potential, while at the same time coordinating everyone to work together as a happy, harmonious team? Do you believe in coaching and mentoring, rather than telling and bossing? Then this may be the position for you. We need you to lead by inspiring your colleagues and using your empathetic people skills to help us all to keep achieving amazing things for the pets of Broadbeach, Surfers Paradise and surrounds.
We are a compassionate, family orientated business. This means that you work alongside the owners of the practice who understand your work load and challenges and there is no corporate head office to deal with. We all work hard and take our patient care and customer care very seriously, but we do also enjoy a laugh along the way. We are proud of our team and it is important to us that new team members are a good “fit”.
So if you have a passion for Practice Management and leading a high functioning team, want to make a difference every day at work & be appreciated for the hard work that you put in, then please get in touch with Dr Kevin Cruickshank: vet@goldcoastvet.com.au
Absolute confidentiality is assured.
Our Vet Capalaba, City of Redland QLD (posted 30th August) Practice Manager
Full Time Practice Manager, Our Vet Capalaba
At Our Vet, we recognise the success of our clinics is made possible due to the support our Practice Managers provide the clinic and our clients.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential…. most importantly, you love what you do & ready to work with a team that will value what you bring!
We can offer you:
- Interesting case load working with pocket pets and exotics.
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petstock Group’s health, wellbeing, and financial services.
- Employee discount across the Petstock Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petstock Foundation, our in-house charitable foundation.
If this exciting opportunity sounds like the role, you are looking for, please apply by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au. Or for an informal chat please contact Sarah on 0448 172 697
As we continue to grow & add to the family, Petspiration Group was formed…. acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Port Stephens Koala Hospital, One Mile, Port Stephens NSW (posted 29th August) Practice Manager / Veterinary Nurse
- Position: Practice Manager/Veterinary Nurse Employment Type: Full-time, Rotating Roster
- Salary package: Negotiable based on experience
About Us:
Nestled in the picturesque landscapes of Port Stephens NSW, The Port Stephens Koala Hospital stands at the forefront of koala and native animal species care. Our purpose-built facility boasts cutting-edge technology, a dedicated team of professionals and a large volunteer workforce. As a leading provider of treatment and technology for native animals, we take pride in our exceptional care standards. Our team, comprised of 1full time veterinarian, 14 support staff, and 200 volunteers, strives to ensure the well-being of our unique wildlife population.
The Port Stephens Koala Hospital offers a wide range of veterinary services. From ultrasound and radiology, dental radiology, biochemistry, haematology, faecal floats, pathology, LAMP assessment of Swabs for Chlamydia, soft tissue and orthopedic surgery, intensive care, and therapeutic laser treatments, we've got it covered. We also conduct post-mortem exams, ECG assessments and provide long-term housing for non-releasable koalas and other species. And that's not all – we're excited to share that we're upgrading our capabilities with a cutting-edge CT machine, scheduled to be installed in 2024.
Immerse yourself in an exceptional quality of life in Port Stephens, where its beautiful beaches, stunning sand dunes, captivating coastal walks, pristine waters and carefree laid-back lifestyle contribute to a truly enriching lifestyle.
About the Role:
We are currently seeking a qualified and enthusiastic Practice Manager/Veterinary Nurse to join our team on a full-time capacity. Reporting to the Head Veterinarian and General Manager, this role collaborates closely with our passionate staff and volunteers to provide outstanding wildlife care.
Key responsibilities include:
- Overseeing daily operations to ensure the efficient and seamless functioning of the Port Stephens Koala hospital.
- Ensure at all times best practice adherence to Department of Planning and Environment, Department of Primary Industry, and NSW Veterinary Practitioners Board Licence conditions.
- Facilitating exceptional animal care, conservation efforts, research and education.
- Working under the direction of the veterinarian on all animal treatment and care matters including medical procedures and surgeries.
- Maintaining an adequate stock of medications and ensuring equipment is well-maintained.
- Maintaining accurate and up-to-date animal records.
- Assisting with sedation and anaesthesia for various procedures.
- Assisting with diagnostic testing including sample collection and in-house diagnostics.
- Preparing animals for surgery and assisting during procedures, ensuring a sterile and safe environment.
- Ensure at all times adherence to best practice biosecurity and housekeeping standards within the clinic and associated animal care facilities.
Essential Criteria:
- Certificate IV in Veterinary Nursing.
- Extensive knowledge and expertise in veterinary nursing procedures.
- Minimum of 2 years’ experience in a leadership role.
- Strong leadership and team-building capabilities, fostering a positive team culture and providing coaching to team members.
- High proficiency in anaesthesia techniques. ]
- Exceptional time management and communication skills.
- Ability to thrive in high-stress and fast-paced environments.
- Strong problem-solving, decision-making, and organisational abilities.
- Proficient in medical record-keeping and administrative tasks.
Preferred Criteria:
- Minimum 2 years experience in treatment and rehabilitation of ill, injured and orphaned wildlife including but not confined to koalas
- Excellent knowledge and application of Biodiversity Conservation Act (NSW) 2016, and the Exhibited Animals Protection Act (NSW) 1986
If you are a driven and compassionate professional seeking to contribute to the welfare of native animals and work in a dynamic, cutting-edge environment, we encourage you to apply.
Join our dedicated team at Port Stephens Koala Hospital and make a meaningful impact on wildlife care and conservation.
Send your cover letter and resume to: georgie.cairns@pskh.com.au
Toowoomba Family Vets & REDVets, Toowoomba QLD (posted 28th August) Hospital Administrator
Got proven experience as a successful administrator and manager?
Perhaps you want a new challenge in a growing practice?
Perhaps this is the next step for your career in the veterinary industry?
G'day we are Dr Dave and Dr Louis and we are the founders and owners of Toowoomba Family Vets and Red Vets…
We operate a General Practice Veterinary Clinic and a 24 hour Emergency Care Hospital here in Toowoomba, Queensland.
Over the last 6 years we have grown considerably and need a Hospital Administrator to help support our team and improve the service we deliver day to day.
Our growth is the result of three key things:
1) We genuinely love what we do and we genuinely love helping people (and their pets);
2) We have always taken pride in doing our best (even in the most challenging of cases);
3) We love to have fun and a good laugh!
As our Hospital Administrator you will work closely with us to ensure the smooth delivery of our services and assist with all things administrative in running both our day clinic and 24hr hospital. The role will include:
- HR management - including recruitment administration, induction administration and managing rostering and employee entitlements;
- Basic financial reporting - expense management, KPI's, payroll processing;
- Hospital Administration – ensuring policies and procedures are maintained in conjunction with Practice Partners including equipment maintenance;
- OHS Compliance and Administration
- IT Systems and Administration
- Special Projects – working alongside the Practice Partners.
You'll be ideal for the role if…
You thrive on personal growth and improvement;
You have proven leadership and business management skills along with excellent communication skills;
You can deliver on projects and commitments, and;
You are well organised and detail focused.
If what you have read has got you interested...
And you want to learn more...
Let's arrange a time for a chat! Email info@toowoombafamilyvets.com with a CV that details a bit about yourself and we can go from there.
Look forward to talking with you.
Fur Life Vet Dubbo, Central West NSW (posted 28th August) Business Manager
Fur Life Vet Dubbo – Business Manager
A part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, Fur Life Vet Dubbo is a large busy practice, established for almost 20 years, that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond for patient care.
In line with our Vision “Healthy Animals and Happy People” we embrace a culture of diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered.
About the role:
The Business Manager is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic. This position works in partnership with the Clinical Lead, Business Partners and the Regional Coordinator to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care. The Business Manager is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills.
Position holders will excel at building relationships with employees, clients and the broader community.
- Provide leadership, coaching and support to all team members ensuring that performance and behavioural expectations are clear and aligned to Apiam strategic objectives.
- Effectively manage employee relations issues including workplace conflict and performance issues in a timely manner.
- Responsible for achievement of clinic financial objectives, which includes achievement of revenue targets and management of operating expenses.
- Encourage the development and implementation of new ideas, processes, services and technologies which will improve efficiency, clinic image and customer value proposition.
- Review performance data (sales, operating expenses) to monitor productivity and actively implement improvement initiatives.
- Conduct regular development discussions providing feedback on performance and development and recognise and reward achievements.
- Manage recruitment and onboarding activities to ensure that we have enough great people with great skills.
- Support the implementation and optimisation of Practice Management and HR Software and Apps to deliver a positive experience for employees and clients.
Qualifications & Experience:
- Bachelor's degree in business or other relevant degree or qualification
- Minimum 5 years' experience in team management within a service, hospitality, retail, Veterinary, health or professional services setting.
- Extensive high level leadership skills and experience.
- A demonstrated track record of implementing strategic business outcomes.
About you:
- Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
- Possess strong commercial and business acumen with the ability to interpret financial information.
- Ability to solve problems with varying complexity in a timely and appropriate manner.
- Work collaboratively within and across teams and sites to deliver value.
- Excellent leadership skills and passion for driving teams.
If this opportunity excites you and you would like to join our team, please apply with your resume and a cover letter demonstrating your prior experience to recruitment@apiam.com.au
Greencross Vets Brookvale, Sydney's Northern Beaches, NSW (posted 28th August) Practice Manager
We are looking for a Practice Manager to join and lead our Brookvale team!
We have an outstanding team of motivated, passionate vets at Brookvale, this is an experienced and very supportive team where a collaborative approach and team-based care is employed as an essential in providing our high-quality patient care.
The Brookvale clinic is purpose built and fully equipped with digital x-ray, IM3 dental suite including dental x-rays, in house lab equipment, blood pressure monitoring, multiparameter monitor with ECG and end tidal carbon dioxide. There are 2 spacious consult rooms, a dedicated spacious surgery, dedicated preparation area with 2 tables (1 wet table), a separate imaging room, as well as a separate cattery and separate dog and cat wards.
Most conveniently we are a co-location clinic, on-site at the Northern suburbs' busiest PetBarn store - we love having these guys next door!
You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Full-time position managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing with Senior Nurse or Practice Management experience
- Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
Just minutes from the beautiful Northern Beaches on Sydney’s North Shore, you can live the beachside lifestyle and work with a fabulous team here!
If this sounds like the role for you, Click Here and Apply Now! We would love to show you our practice and have you come and meet the team!
Animal Referral Hospital Homebush, Inner West Sydney, NSW (posted 24th August) Client Relationship Manager
Client Relationship Manager - Full Time
Company Description
Greencross is Australia’s largest integrated pet wellness organisation; with a network of retail stores (Petbarn and City Farmers), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets.
We have an exciting opportunity for you to join the team at Greencross Pet Wellness as a Client Relationship Manager for our Specialist and Emergency Hospitals.
Job Description
As a Client Relationship Manager, you will be the principle contact for relationships with all or our veterinary business clients (referring vets) and pet owning clients. Ensuring that we have a simple smooth process for referring vet engagement with our hospitals and to work closely and collaboratively with the Specialist and Emergency Hospital Marketing Executive along with the Business Managers for each of the S&E hospitals in their region.
Key Responsibilities of the role include:
- Developing and nurturing relationships with our referring veterinary practices, fostering a collaborative and mutually beneficial partnership.
- Monitoring and managing referral targets to ensure consistent growth and achievement of goals.
- Utilising your marketing experience to create and implement strategies that effectively promote our Specialist and Emergency Hospital services.
- Generating comprehensive reports to provide insights into referral trends, performance metrics, and growth opportunities.
- Ensuring compliance with occupational health and safety standards to maintain a safe and secure environment for staff, clients, and patients.
- Manage B2B interactions and engage in strategic partnerships to enhance our referral network.
- Coordinate and oversee events aimed at strengthening relationships and promoting our services within the veterinary community.
- Collaborate closely with the marketing team to align strategies, messaging, and promotional activities.
- Work in coordination with the operations manager to streamline processes and enhance overall efficiency.
Qualifications and Experience:
- Experience in the Veterinary or Medical Industry, demonstrating a deep understanding of the sector's dynamics and needs.
- Proven track record in developing and maintaining professional relationships.
- Marketing experience with the ability to create and execute successful strategies.
- Exceptional communication and interpersonal skills, allowing you to interact effectively with diverse stakeholders.
- Proficiency in generating and analysing reports to inform decision-making.
- A commitment to occupational health and safety standards to ensure a secure and compliant work environment.
Our offer
- The opportunity to work with a dynamic and dedicated team of professionals in the pet care industry.
- A competitive salary package commensurate with experience.
- Ongoing professional development opportunities to enhance your skills and expertise.
- The chance to make a meaningful impact on the health and well-being of pets and their owners.
If you are a motivated individual with a genuine passion for the Veterinary or Medical Industry and a proven ability to build strong relationships, we encourage you to apply for this exciting role. Join us in our mission to provide exceptional care to pets and contribute to their overall wellness.
To apply, please click here submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the Client Relationship Manager position at Greencross Pet Wellness.
Thornlands Veterinary Hospital - AHT Vets, City of Redland QLD (posted 23rd August) Veterinary Business Manager
Veterinary Business Manager
Full-time - 5 days per week
AHT Vets is a well-established small animal practice located in the beautiful Redlands Bay area, only 20 minutes for Brisbane CBD. Our state-of-the-art clinic is open 5 days a week, Monday to Friday. AHT has a strong reputation among our loyal client base for providing high standards of care and treatment for their furry friends, as well as an exceptional client experience.
Our opportunity is based in Thornlands and reports directly to the Hospital Director. We are looking for an experienced Business Manager who can manage and support the clinic and our employees.
About the role:
- Managing the day-to-day operational requirements of the hospitals in conjunction with the Hospital Director
- In conjunction with the Hospital Director, oversee the financial administration of the hospital and reaching budget expectations
- Implementing and driving local marketing initiatives
- Ensure there is strong communication amongst the team and driving the team to meet their goals and ensuring practice meetings are held monthly
- In conjunction with the Hospital Director, conduct annual veterinary staff performance evaluations, including identification of training and development needs and provide constructive feedback
- Coordinate with Hospital Director to resolve staff problems, performance concerns, and conflicts
- Recruitment and induction of new team members as required
- Develop and implement Work Health and Safety policies and procedures to ensure compliance with legislation
What you will need to bring:
- Excellent time management, organisational skills and ability to work towards deadlines is essential
- Great rapport building with both colleagues and clients
- Proven background as a Practice Manager in a busy and fast paced environment is essential
- Multi-tasking skills in a fast-paced environment
- Business administration qualification or Diploma of Practice Management preferred but not essential
- Previous Veterinary experience not required
- Driver’s license class C (unrestricted)
This role is supported by a Hospital Director and a great team of conscientious work colleagues.
A competitive remuneration package is on offer and ongoing training is high on our priority list.
If you would love the opportunity to work as part of a caring and enthusiastic team, please call now to have a chat on 0400 419 114 or apply now by emailing: tracey.west@cenversa.com.au
Animal Referral and Emergency Centre, Newcastle NSW (posted 23rd August) HR Admin Coordinator
HR Admin Coordinator
Full Time
Are you an energetic and motivated HR professional with a keen eye for enhancing organisational culture? We are looking for a passionate person to join our team of over 130 who are all about fostering a positive and vibrant workplace experience where employee wellbeing is a top priority. We are a rapidly growing 24/7 Animal Emergency and Referral Centre and we will be moving to a purpose-built Hospital in 2024.
See photos here
Why Join AREC:
- Culture First: You'll play a pivotal role in shaping and sustaining our professional workplace culture. We aim to provide peace of mind for our clients and each other.
- Collaborative Environment: Join a team that values collaboration and teamwork. You'll work closely with various departments to ensure our HR initiatives align with our cultural values and business goals.
- Professional Growth: We're committed to your personal and professional development. You'll have access to training, resources, and opportunities to expand your skill set and advance in your HR career.
- Employee Well-being: You’ll be instrumental in championing WHS programs that promote work-life balance, mental health, and a safe work environment.
- Inclusive Diversity: Embrace our diverse and inclusive workplace, where every individual's unique background and perspective are celebrated.
As an HR Coordinator, you will play a pivotal role in supporting our HR team's efforts to create a positive and productive work environment. You will work closely with our Learning and Development Coordinator, Scheduler and Payroll Coordinator, and report to our People and Culture Manager.
Qualifications and Experience:
- Cert IV in HR preferred but not essential if you have proven experience as an HR Coordinator in a medium size organisation (+3 years minimum).
- Familiarity with HRIS and proficiency in Microsoft Office Suite.
- Knowledge of IR and ER laws and regulations.
- Experienced in managing performance.
- Experience with Workers Compensation claims management
- A genuine passion for nurturing a positive and inclusive workplace culture.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal abilities.
- Attention to detail and a high level of confidentiality.
- Problem-solving skills and the ability to adapt in a fast-paced environment.
- Comfortable with change management.
What We Offer:
- Competitive salary and benefits package including a staff account for your own pets.
- CPD
- Engaging work environment that values innovation and creativity.
- Chance to contribute to shaping an inclusive and diverse workplace.
Application Process: To apply, please email your resume and a cover letter detailing your desire to work for us and why you would be a great fit to hr@arecvet.com.au
Join us in our journey to care for our people who care for our patients.
AREC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against on the basis of disability.
Have any further questions? Please reach out to us at hr@arecvet.com.au
For more information about the AREC and Newcastle lifestyle, visit www.arecvet.com.au and have a look at our videos and photos via the below links:
Terang & Mortlake Veterinary Clinic, Terang, Western Victoria (posted 22nd August) Head Vet Nurse
Head Veterinary Nurse
Are you an experienced Vet Nurse looking for your next challenge?
Do you enjoy leading and motivating teams?
If you answered yes, then this position is for you! As part of the expanding Apiam Animal Health group of regional and rural veterinary clinics across Australia, Terang & Mortlake Veterinary Clinic is committed to enriching the lives of animals, people and the communities where we live.
We are looking for a Head Veterinary Nurse who is passionate about providing high standards of patient and customer care and is ready to lead our team.
Why you should apply:
- Permanent position with full-time hours.
- Above award offered for the right candidate.
- Generous clinic discounts for your own fur babies.
- VNCA membership paid for.
- No afterhours required.
- Access to paid Volunteer Leave, Parental Leave and Apiam Wellness Day (extra day of annual leave!).
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
The role:
- Direct the daily activities of nursing staff to ensure effective treatment and efficient management of patients.
- Provide on-the-job training and mentoring support to the nursing team and trainee nurses to address skills deficits and increase clinical competence.
- Manage the rosters to ensure adequate support staff to clinical staff ratios are achieved including the afterhours roster.
- Establish and run regular nurse meetings with the team to ensure they are updated on changes within the business and feedback from vets is provided to continually improve the team.
- Coordinate clinic admissions, including client bookings and appointments to ensure the vets and nurses are not double booked, have adequate time between appointments, and have scheduled breaks during the day.
- Confidently perform in all areas of clinical Veterinary Nursing including patient care, monitoring anesthetics, pathology and pharmacology.
About you:
- Cert IV Veterinary Nurse or Veterinary Technician.
- 2 years' experience within a busy Veterinary Clinic.
- Confident in all areas of Veterinary Nursing.
- Team Leadership experience required.
- Strong problem solving, decision making and communication skills.
- Commitment to promoting positive workplace culture.
To learn more about our clinic visit our Facebook page: 
If this opportunity excites you then we would love to hear from you!
Send your cover letter and resume to recruitment@apiam.com.au
University of Sydney Veterinary Teaching Hospital, Camperdown, NSW (posted 22nd August) Nurse Coordinator
Nurse Coordinator - 0109053
- Full time position continuing employment, contingent on the continuation of external funding
- Located on the Camperdown Campus (UVTHS)
- Exciting opportunity to provide best practice veterinary care sector
- Base Salary HEO4, Step1 (38 hpw) $80,072 p.a. + 17% superannuation
About the opportunity
The University of Sydney is welcoming applications for a qualified Veterinary Nurse Unit Coordinator to support the University Veterinary Teaching Hospital in providing support for clinical teaching and professional nursing assistance with clinical cases. In addition, the Nurse Unit Coordinator is involved with the management, delegation of responsibilities and coordination of nurses within their service.
Your key responsibilities will be to:
- coordinate nursing staff and provide leadership within the service
- support student learning staff, through positive engagement with students in training
- provide overall high level of care for animals in their respective service
- undertake ad-hoc projects and other activities as required.
To learn more about the Sydney School of Veterinary Science click here
About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Veterinary Nurse who has:
- a Veterinary Nursing Certificate IV and/or advanced veterinary nursing experience in a veterinary specialist hospital environment and teaching environment
- ability to communicate with academics, veterinary professionals, and veterinary students
- ability to cope with general practice caseloads in a busy working environment
- relevant knowledge of animal care and handling
- demonstrated experience with using technical and medical surgical equipment and training in anaestheisa, radiography, and drug dispensing
- demonstrated ability to work independently and in a team
- experience working in a customer service environment with demonstrated high levels of care for patients and clients
- a willingness and ability to work rostered shifts, Monday to Friday.
Sponsorship / work rights forAustralia
Please note: Visa sponsorship is not available for this position.
Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
Closing date for applications
11.59pm, 27 September 2023
How to apply
© The University of Sydney
Blackwood Veterinary Surgery, Adelaide Hills, SA (posted 22nd August) Practice Manager
Blackwood Veterinary Surgery has an exceptional opportunity for an experienced part-time Practice Manager.
- Attractive salary, work/life balance and employee benefits
- Join our community of Veterinarians and Nurses
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity.
- Become a dynamic leader of customer experience, service excellence and gold standard care
Blackwood Veterinary Surgery is located in the beautiful township Adelaide Hills. We are 15 minutes' drive to the CBD, beaches and a short distance to some of the best wineries in South Australia.
We are pleased to announce an opportunity for a Part Time Practice Manager for this popular local practice, working with an experienced team of Vets, Nurses and established client base. Expected hours are 25 hours per week which can be formulated to suit family commitments.
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About You
- At least 2 years in a practice leadership or head nurse role in a Veterinary or animal related field
- Be committed to high standards of service excellence and clinical care.
- Experience with practice management systems or appointment book management skills and are computer confident.
- Have strong problem solving, decision making and organisational skills.
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
About Us
Blackwood Veterinary Surgery is a dynamic, vibrant and fun work environment offering plenty of scope for an enthusiastic and compassionate leader. We are a relatively small team of 4 Vets and 8 Nurses who all value and appreciate the team environment we have created. We live by and believe in our "Vets with Heart motto."
To apply, find out more and to have a confidential chat, please email Steph: steph.dealmeida@vet.partners
Delahey Veterinary Clinic, North West Melbourne, VIC (posted 22nd August) Practice Manager
We have an exceptional opportunity for a Practice Manager - Full Time
- Join our community of practice managers, veterinarians, and nurses.
- Enjoy our network of people who thrive on development, wellbeing, growth, and opportunity.
- Become a dynamic leader of customer experience, service excellence and great patient care and wellbeing.
- Enjoy a hands on approach to working with the team.
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About You
- At least 2 years in a clinical position or head nurse role in a veterinary or animal related field
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident.
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
About Us
The Delahey Veterinary clinic is looking for a leader with an industry background who can build upon and lead a fantastic team. This is a dynamic, vibrant and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
Submit your application today to: Rachael.nicholls@vet.partners for a confidential chat.
Our Vet Lidcombe, Western Sydney NSW (posted 18th August) Practice Manager/Head Nurse
Full Time Practice Manager/Head Nurse
We value our Practice Managers
At Our Vet, we recognise that the success of our clinics is made possible because of the support our Practice Managers provide our Veterinary Team, pets, and their pet parents.
We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities within our small animal practice. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
What we’re looking for…With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential…. most importantly, you love what you do & ready to work with a team that will value what you bring!
We can offer you:
- Interesting case load working with pocket pets and exotics.
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petstock Group’s health, wellbeing, and financial services.
- Employee discount across the Petstock Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petstock Foundation, our in-house charitable foundation.
Contact: Sarah Recruitment Coordinator at: sarah.eminaga@petstockvet.com.au
or 0448 172 697, to apply or for further information about the role.
As we continue to grow & add to the family, Petstock Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
SASH North Ryde, Sydney NSW (posted 11th August) Director of Nursing
Director of Nursing
The Small Animal Specialist Hospital (SASH) is the largest privately owned network of veterinary referral hospitals in Australia. SASH also has the largest hospital in the southern hemisphere in our network, being our flagship hospital in North Ryde (Sydney). The team believes the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and their families, the team constantly strive to help pets and their families live their best life.
Being part the way through a hospital refurbishment, the team have also revamped the nurse team structure! Having introduced Nurse Unit Managers for each department, team leaders and senior nurses, we’ve also developed a network wide leadership role for our nursing team, SASH’s first Director of Nursing.
To learn more about SASH, please click on the links below:
The Position:
The Director of Nursing will oversee the nursing team across Australia and report directly to the Chief Operating Officer of SASH who sits on the SASH Group Leadership Team. Working closely with each hospital, you will work to ensure teams are engaged, providing gold standard care to patients and exceeding client expectations. This exciting role involves, but is not limited to:
- Work to develop the vision and strategy for nursing across the SASH network, driving implementing and supporting training and development initiatives.
- Collaborating with the broader Group Operations Team to find synergies, consistency in policy and procedures regarding how we run our hospitals.
- Delivering the best patient care possible through nursing excellence, implementing a roadmap for continuous improvement to ensure SASH is always a leader in patient care.
- Setting, applying and monitoring patient care standards for reporting to the leadership team and the Board of Directors.
- Delivery of financial targets, budgets, and forecasts.
About You:
SASH is seeking an experienced leader who has a strong track record in delivering excellence in animal healthcare, who is also a great leader of people. You will be able to demonstrate a track record in the following:
Delivering a vision and leadership of large highly performing nursing teams
- Patient advocacy and maintenance of high quality care across a complex operating environment.
- Ability to motivate and engage direct and indirect reports, holding people accountable for their results, making tough calls in a constructive way.
- Ability to lead continuous improvement of nursing operations and execute change (processes, systems, ways of working).
- Demonstrated organisational skills with the ability to meet deadlines and effectively balance competing demands in a professional manner.
- Showing compassion and care for patients, clients, and our people.
- Demonstrated desire and drive to pursue professional and personal development.
- Exceptional verbal communication skills.
- Ability to effectively relate to people across all roles and levels of the organisation.
What's in it for You:
You will be joining SASH at a very exciting time with the network due to open 2 more hospitals in the next 12 months. The animal health care industry is extremely rewarding and this role is central in supporting SASH on our mission to enrich the lives of our patients and their families.
- Excellent salary packaging.
- Opportunity to be part of setting a national standard for nursing.
- Be involved in supporting industry wide excellence.
- New parents policy, including paid parental leave.
- Team member discounts and social events.
- A committed and supportive leadership team.
- Collaborative team environment.
For more information or a confidential conversation, please contact Alex Vatsaklis at avatsaklis@sashvets.com or careers@sashvets.com
To apply, please click Apply now
Northern Territory Veterinary Services, Alice Springs NT (posted 10th August) Vet Nurse Manager
Northern Territory Veterinary Services is looking for a motivated, well-organised, customer focused Vet Nurse Manager to help manage our dedicated team of vets and nurses at Alice Veterinary Centre. Experience and/or qualifications in Practice Management and/or Vet Nursing is ideal.
Alice Vet Centre is one of the leading veterinary providers in the Northern Territory. Alice Veterinary Centre provides services to many of the NT's residents, stations and remote communities. We treat all animals from dogs and cats, to horses, camels, cattle, and wildlife and we also run Aboriginal Community Veterinary Services that provides services to remote indigenous communities throughout the Alice Springs Region.
The vet nurse manager is responsible for the business activities of the practice including:
- promoting the practice
- assisting with rostering
- client communication
- training support staff
- monitoring key performance indicators and setting fees
- maintaining inventory and an inventory control system
- managing the hospital software
- implementing safety and security procedures
- managing the maintenance of the facilities
- dealing with customer issues and complaints
- assisting in resolving staff and management issues
- account management
- working with budgets
This is a leadership position with the additional responsibility of ensuring a positive work environment in which the practice achieves its goals.
The practices are modern, computerised, airconditioned, in the surroundings of the beautiful MacDonnell Ranges. Staff are supported to pursue continuing education and ongoing training.
Alice Springs is a vibrant town of 28,000 with all major facilities including a hospital, schools, sporting clubs, restaurants, cinemas, ten pin bowling and loads of outdoor activities. It has a major airport with flights to most capitals daily. Camping, cycling, hiking, motor sports and all popular sports and games are some of the recreation activities.
A generous salary package will be negotiated dependent on qualifications and experience. Relocation Expenses of up to $2,000. Assistance with accommodation may also be possible.
Selection Criteria- Essential- Driver license
- Proven experience as a team leader
- Qualifications in business management and/or vet nursing or experience in vet nursing
- Good written and verbal communications skills
- Proven ability to teach and supervise less experienced staff
- Basic ability with common and vet specific software
- Unrestricted (manual) driver license
- 3 years + experience in small animal/mixed practice
- Experience with Rx Works
Check out our website: www.ntvet.com.au or find us on 
Alex Burleigh
08 89723599
info@ntvet.com.au
JCUVet, Townsville, QLD (posted 9th August) Senior GP Vet Nurse
SENIOR VETERINARY GP NURSE
Salary Range $67,000 - $75,000 p.a.
JCUVet is seeking to appoint a senior veterinary nurse for our small animal General Practice. As the senior nurse, you will be responsible for leading and shaping the GP veterinary nursing team and improving the GP service offerings. This role is unique as it is part of a teaching hospital with access to advanced equipment and resources not commonly found in regular GP practices.
If you are an experienced veterinary nurse looking for a career pathway into a clinical leadership role in a unique and supportive environment, this role might be a perfect fit for you. JCUVet offers a dynamic and rewarding workplace with access to cutting-edge resources and opportunities for personal and professional growth.
Your Responsibilities:
- Implementing and overseeing nurse consults, including dental, weight loss, nutrition, etc.
- Contributing clinical knowledge for educational and social media content on a weekly basis
- Monitoring and managing stock for the GP team
- Assisting in the development of GP veterinary nursing protocols
- Coordinating and delivering veterinary nurse clinical inductions
- Providing ongoing clinical education, guidance, and training to trainee and GP nurses
- Tracking nurse attendance, leave, and communicating schedule changes
- Organizing community engagement events
- Conducting post-operative rechecks, suture removal, and client follow-ups
- Managing admissions and discharges for routine procedures
- Conducting handovers to and from our overnight ECC team
- Fostering social activities within the team and with other nursing teams
What we are looking for:
- Enthusiastic, productive, self-motivated, and confident in own veterinary nursing abilities
- Several years of experience as a veterinary nurse at a high standard
- Proficiency in performing a wide range of nurse consults
- Excellent communication and interpersonal skills
- A genuine passion for leading, guiding, and training veterinary nurses
- Love and compassion for small animals and improving animal well-being
- Minimum qualification: Certificate IV Veterinary Nursing
Why JCUVet?
- A competitive salary and a four-day work week
- Annual $1000 CPD (Continuing Professional Development) allowance
- Free membership to Vet Education, Nurse CPD nights and Weekly Learning Hours
- Discounted veterinary treatments and products
- Access to an Employee Assistance Program
- Opportunity for career development and progression to referral disciplines
- Relocation assistance available for those moving to Townsville
- Access to an affordable and tropical destination for leisure outside of work
If this newly created role excites you as much as it excites us, then please apply today to:
Elizabeth Bertram
Clinical Support Manager
JCUVet
veterinarycareers@jcu.edu.au
VetCall Ashmore, Gold Coast, QLD (posted 8th August) Head Vet Nurse
Vetcall Ashmore has an exceptional opportunity for a Head Veterinary Nurse!
Our well-established practice is seeking an experienced vet nurse looking for their next career move.
About Us
- Vetcall operates in Ashmore, Mudgeeraba, Mermaid Waters and Burleigh.
- We are the ‘clinics of choice’ to our Gold Coast communities.
- Enjoy being part of our family who thrive on development, wellbeing, growth and opportunity.
- Lead a beautiful team of nurses who genuinely love what they do.
Vetcall Ashmore is the icon of veterinary care, with a wonderful team of experienced and dedicated professionals who focus on wellbeing and teamwork. This popular clinic offers a range of services supported by a modern work environment and equipment.
About The Role
The ideal candidate will thrive on managing a busy clinical setting which involves:
- Working closely with the Practice Manager and Lead Vet to create a high performing team.
- Coordinating the people, operations and services of the clinic.
- Leading on all nursing operational matters and standards of care.
- Leading on nurse mentoring and development by utilising your knowledge, our Veterinary Training Centre and Super Nurse program.
- Being highly engaged in customer experience, clinic initiatives and projects, client loyalty activities, social media, complaint resolution and compliments.
- Participating in work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Loves being involved, kicking goals and being on the winning team!
About You
- Cert IV Veterinary Nurse with at least 3 years’ experience
- Previous team leadership experience is desirable but not essential
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Commitment to workplace culture and wellbeing and enjoys the occasional team social event
- A genuine, warm and supportive style that enjoys caring for people who care for animals
About Us
This is a dynamic, vibrant and fun work environment offering plenty of scope for an enthusiastic and compassionate nursing leader.
Submit your application through to us today on pm.ashmore@vetcall.com.au
Sweet Pea Animal Hospital, Forster, MidNorth Coast NSW (posted 7th August)
Full-Time Practice Manager – Forster, NSW
Location:
Based in the Mid North Coast region of NSW, on the southern outskirts of Forster on picturesque bushland. This large, recently renovated practice has all the latest diagnostic equipment to ensure each pet receives the highest quality care.
Our Practice:
Sweet Pea Animal Hospital has a strong focus on small animal medicine and surgery, provides emergency treatment to native wildlife and has a neighbouring animal rescue and adoption facility.
Gain experience in a fast-paced yet rewarding atmosphere with a remarkable team.
We are currently recruiting for a Practice Manager to assist the lead veterinarian with achieving clinical and business success.
The Opportunity
Key Responsibilities:
- Support the team in executing the day-to-day operations to maximise efficiency and a smooth workflow
- Regular administrative duties to assist the lead veterinarian with the management of the hospital including recruitment, rostering, payroll, accounts and banking
- Implementation and maintenance of uncompromising standards of care
- Leading and developing the team and maintaining a positive workplace culture
- Problem solving and teaching from any issues that may arise
To be successful in this position, you will have:
- Experience in the Veterinary industry preferred although not essential, but a proven ability to ensure an excellent client experience in a previous management role is essential
- A Cert IV qualified vet nurse looking for the next step in their career will be highly regarded
- Excellent verbal and written communication skills
- Competent and confident with most administration tasks
- Ability to work in a changing environment, and remaining calm in difficult situations
- High attention to detail and time management skills with an ability to work to deadlines
- Proactive and positive work ethic and attitude, willing to support the team wherever needed
What’s in it for you:
- An opportunity for you to make your mark within an industry leading and successful practice
- A generous annual salary that reflects your skills and experience
- Regular monthly practice manager development meetings with Vets Central support office and other VC practice managers across the network
- A stable and permanent opportunity
- Mental Health & Wellbeing are a priority, and we understand that work life balance is vital. We are accredited in being recognised as a ‘Skilled Mental Health First Aid®’ workplace
- Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more
- Being a part of a remarkable team of dedicated and passionate veterinarians and nurses
To apply, please email your resume and cover letter to: careers@vetscentral.com.au
www.sweetpeaanimalhospital.com.au
MustCare Vet Centre - Compton Road, Runcorn, QLD (posted 3rd August) Practice Manager
Growth-Focused Practice Manager for Community-Centric Veterinary Practice
At MustCare, we believe that our team is our greatest asset.
We're seeking an experienced Practice Manager who's ready to lead a team in a practice that's committed to professional development, community contribution, and outstanding service.
As a Practice Manager, you will be at the helm of our clinic's day-to-day operations, spearheading its growth and success. We're leveraging innovative software and systems to automate routine tasks, allowing you to focus on what truly matters - helping our team grow professionally while serving our community.
Your dedication to animal welfare will be at the forefront of your role, ensuring that our clinic continues to deliver compassionate and exceptional care to every patient who walks through our doors. You'll foster a collaborative atmosphere where everyone's contributions are valued, and together, we work as a family to create a positive and nurturing environment.
In this role, you will be responsible for:
Clinic Operations: Overseeing and optimizing all aspects of our clinic's day-to-day operations, ensuring its smooth and efficient functioning.
Team Leadership: Nurturing a positive and collaborative team culture, encouraging professional development, and fostering a supportive work environment.
Financial Management: Managing budgets, expenses, and financial records to ensure the clinic's financial stability and prosperity.
Administrative Excellence: Streamlining administrative processes and coordinating appointments, communications, and records with precision.
Strategic Planning: Collaborating with our team to develop and implement strategies that drive the clinic's growth and success.
Compliance and Safety: Ensuring compliance with regulations and maintaining the highest standards of safety within the clinic.
Technology Integration: Leading the integration of innovative software and technology to enhance efficiency and service delivery.
Business System Implementation: Championing the integration of a new agile business operating system designed to foster team innovation and involvement in the business.
At MustCare, we believe in the growth of our leaders as well as our team. That's why we invest in your leadership and business skills with weekly coaching and mentoring sessions. We're committed to your professional development and will provide the support you need to excel in your role and make a lasting impact on our community.
If you're a leader who's ready to make a difference, we invite you to apply to MustCare. Contact us today for a confidential chat on 0410 977 161 OR email your CV to info@mustcarevets.com.au
Forest Hill Veterinary Hospital, East Melbourne VIC (posted 2nd August) Practice Manager
We have an exciting opportunity for an enthusiastic, fun and motivated full-time Practice Manager to join our wonderful team!
We are a highly regarded, busy, small animal veterinary practice in East Melbourne. We have 4 Vets and 8 Veterinary Nurses, a Practice manager & a groomer that make up our team.
Our clinic is well equipped with all the toys needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy.
We use Rx Works as our PMS.
Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery – soft tissue & orthopaedic, oncology and reproduction.
Your responsibilities:
- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials such as budgeting and P & L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local marketing activities
- Growth mindset and the development of new business to business opportunities
Essential criteria include:
- Excellent written and verbal skills
- Desire to lead, engage and inspire a team
- Excellent time management and organisation skills
- Excellent communication skills and customer service focus
- Good business acumen
- Strong coaching and leadership skills
- Previous experience in a management role
What we can offer you:
- Access to training programs through our purpose-built training centre
- Support and guidance with one of the strongest networks of veterinary professionals
- Access to our Employee Assistance Program
- Flexibility to ensure a great work/life balance.
- Leadership development and Business Training
- A dynamic, interesting and varied role
Please apply online with your CV and cover letter by emailing: miriam.white@vetpartners.com.au
Our Vet West Ipswich, City of Ipswich, QLD (posted 31st July) Practice Manager
Practice Manager, Our Vet West Ipswich
A wonderful new position has opened at our clinic for a Practice Manger to join the teams. We seek to provide our Practice Managers with a rewarding career where they can learn and grow their clinical and managerial skills across many activities. We have developed a unique career pathway program for our Practice Mangers that sees an increase in their responsibilities and earning potential.
As Practice Manager you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks,ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management,rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic.
- Managing business and financial budgets
- Be responsible for managing clinics software programs.
What we’re looking for... With your relevant Veterinary Nurse qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential. We are open to Full time or Part time candidates. There may be the occasional Saturday shift involved but for the most it will be a Monday to Friday role.
We can offer you:
- Generous Salary commensurate with experience and skill set.
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petstock Group’s health, wellbeing, and financial services.
- Employee discount across the Petstock Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petstock Foundation, our in-house charitable foundation.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au.
As we continue to grow & add to the family, Petspiration Group was formed…. acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Western Australian Vet Emergency & Specialty WAVES, Success, WA (posted 28th July) Practice Manager
Emergency and Critical Care Manager
People-Focused Practice Manager for 24-Hour Emergency and Critical Care Veterinary Hospital
Western Australian Veterinary Emergency and Specialty (WAVES) is a veterinary referral hospital dedicated to providing exceptional emergency and specialist veterinary care for family pets. We treat our patients with the same level of compassion and expertise that we would extend to our own loved ones.
WAVES is home to a number of specialty referral services including Emergency and Critical Care, Surgery, Internal Medicine, Dermatology, Anaesthesia and Diagnostic Imaging. Our team consists of friendly, dedicated, empathetic, compassionate and highly knowledgeable veterinarians, nurses, and support staff who work together in a supportive partnership with the pet's general practitioner to deliver the highest standard of care possible for the pets in Perth.
Are you a compassionate leader with exceptional people skills? We are seeking a highly motivated Practice Manager who shares our passion for animal care and excels at building strong relationships with both our team and clients. In this role, you will oversee the operations of our 24-hour Emergency and Critical Care Department, ensuring outstanding patient care and client satisfaction.
Responsibilities:
- Foster a positive and supportive work environment, leading a diverse team of veterinarians, veterinary nurses, and support staff.
- Cultivate strong relationships with team members, encouraging collaboration, professional growth, and a shared dedication to delivering exceptional care.
- Develop and implement wellness strategies and engagement initiatives to promote happiness, empathy and resilience in the workplace
- Collaborate with individuals and the team to achieve outcomes that enhance the well-being of our staff and contribute to a positive work culture
- Create and implement policies and procedures that prioritise patient well-being and enhance client experiences.
- Thoughtfully manage the department's budget, balancing revenue generation and cost control to ensure long-term success.
- Collaborate with the management team to envision and execute strategic plans for the hospital's growth and advancement.
- Provide exceptional customer service by empathetically addressing client inquiries, concerns, and feedback, creating a welcoming and caring atmosphere.
- Foster partnerships with referring veterinarians and other stakeholders, nurturing a strong network within the veterinary community.
Qualifications:
- Possess qualifications in business management, veterinary management, HR or a related discipline.
- Demonstrate proven leadership experience in a veterinary hospital or similar healthcare setting.
- Exhibit excellent communication and interpersonal skills, with a natural ability to connect and build meaningful relationships with clients, staff, and stakeholders.
- Showcase exceptional organizational and problem-solving abilities, with a strategic mindset that anticipates future needs and plans accordingly.
- Display adeptness at managing a diverse team, providing constructive feedback, and fostering a positive work culture.
- Knowledge of medical terminology, procedures, and best practices is advantageous.
- Familiarity with medical billing and record-keeping systems is also advantageous.
- Exude a genuine passion for animal care and a strong commitment to delivering exceptional service.
We offer an attractive remuneration package commensurate with experience. You will join a team who consider WAVES to be their second family, and we are excited to have you grow with us. If you believe you have what it takes to ensure the smooth operation of our hospital and team, please email Emma at: jobs@wavets.com.au to find out about our recruitment process and how to apply.
https://wavets.com.au/careers/
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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