Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Remote Work, Kennel/Cattery Attendants & other Animal Care
Lyppard Australia Limited, Marsden Park, Sydney NSW (posted 23rd June) Customer Service - office based
Customer Service - Veterinary
- Customer Service
- Fulltime, Monday to Friday at Marsden Park NSW
- Looking to work in a fast-paced customer service environment
- Working as part of a team
About us:
Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia with sales and distribution centres located through the country. Lyppard has built its reputation on customer service through fast, reliable and friendly service.
Lyppard Australia is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The opportunity:
An exciting opportunity currently exists for a motivated customer service driven individual to join our Customer Care Team at Marsden Park - NSW. Please note that this is an office-based role.
What you will do:
- Have great communication skills being able to relay clear concise information as you will be speaking directly with customers on the phone
- Have excellent time management, planning and organizational skills
- Be proficient in software packages including Word, Excel and Outlook.
- Be able to learn a large number of products for the veterinary industry
- Have a strong work ethic and work well as part of a team
- Be willing and have the ability to undertake general warehousing duties when required such as picking and packing of goods, inventory tasks, other administrative duties and general housekeeping duties
- Willingness and ability to support branch projects from time to time.
- Enthusiastic, punctual, be able to communicate well & work as part of a team
What we are looking for:
The successful applicant MUST have extensive knowledge in Customer Service, previous experience in the veterinary industry would be an advantage. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills and have an excellent phone manner. Previous Customer service experience is essential and only Customer service focused applicants need apply.
As a member of the customer care team you will be responsible for data entry, speaking directly with customers on the phone, and the occasional order picking and packing, stock replenishment and communicating effectively with other staff members and be able to follow directives.
Why us?
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.
Other benefits include:
- Employee Share Plan
- Company Paid Parental Leave
- Employee Assistance Program for Mental Health Wellbeing
- Staff Awards
- Employee Referral Program
- Health Insurance Discounts
- And More
EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.
We are an equal opportunity employer and encourage applications from people of all ages, nationalities and cultures including Aboriginal and Torres Strait Islander peoples.
Pre-employment checks may be required and will be discussed with the successful candidate.
If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please send a cover letter and resume via email to: tracyp@lyppard.com.au
Petstock Vet South Melbourne Support Office, Southbank VIC (posted 19th June) Pet Health Recruitment Administrator
Pet Health Recruitment Administrator
South Melbourne Support Office
Pets and animals bring us together and inspire us to be better people. From our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists and onlinepet brands, from Australia to New Zealand, the Petstock Group is our symbol of unity, passion and progress.
We're thrilled to announce our brand-new office in South Bank overlooking the Yarra River-just a five minute stroll from Flinders Street Station and surrounded by your favourite restaurants!
Petstock Vet has established itself as an industry leader with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.
You will understand the challenges that our industry faces and will be someone that is proactive & innovative in the way you approach finding and engaging with vets, nurses, and practice managers…Most importantly, you love this industry & motivated and committed to bringing the best talent onboard.
This exciting opportunity based in Support Office!
- Work with Hiring Managers & the Team Experience & Talent Partner to coordinate talent acquisition & recruitment processes
- Work with General Manager Pet Health on recruitment strategy
- Utilising search tools, undertake proactive targeted searches & communicating opportunities to potential candidates
- Assist the Talent Acquisition Lead in developing & promoting Petstock Group's employment brand through multiple channels, including recruitment events & social media platforms.
- track and report on recruitment KPIs.
- Promote awareness and engagement with Petstock Group's employment brand through regular social media posts on LinkedIn & Instagram.
- Co-ordinate induction of new team members in collaboration with L&D team
- Assist with administration of New Graduate program
What we're looking for… This role would suit someone from the veterinary industry who has been responsible for recruitment & managing of projects.
- Experience or exposure to recruitment in the veterinary industry
- Certificate in Vet Nursing ( Highly desirable)
- Experience in using Microsoft windows Packages
- Willingness to travel to different locations if required including interstate
- Ability to use HRIS systems
- Exposure using recruitment platforms such as Seek, Seek Talent search
- Ability to drive safe Work, Health & Safety practices
If this is the opportunity you've been looking for and you love Pets as much as we do, we would love to hear from you!
To apply, follow the link here
To learn more about us visit https://www.petstockgroup.com.au/page/petstock
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstockgroup.com.au/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Animal Referral Hospital Minchinbury, Mount Druitt, Western Sydney NSW (posted 9th June) Hospital Business Manager
ARH Minchinbury - Hospital Business Manager
Join a dynamic team in Western Sydney as our Hospital Business Manager. As we celebrate 25 years of serving the people and pets of Sydney, ARH has expanded its reach with the opening of our 9th site, a state-of-the-art, 1200m² purpose-built facility launched in October 2023. Ideally located near the M4 and M7 interchange, our hospital is positioned at the heart of the rapidly developing Greater Western Sydney, close to the new international airport and major infrastructure developments.
A multidisciplinary veterinary hospital offering dedicated Specialist and Emergency services with a 24/7 operation in progress. Our cutting-edge facility features a full diagnostic imaging suite (including High-field MRI, CT, Fluoroscopy, Endoscopy, and Ultrasound), a modern ICU, three operating theatres, and integrated technology platforms such as RX works and SmartFlow for seamless patient management. Additionally, we offer on-site training facilities, including a wet lab and education centre.
Please click here to see photos! 
As an integral member of the leadership team, you will drive business development, strategy, and operations. In collaboration with the Operations Manager, veterinarians, nurses, technical staff, and support teams, your role will be to ensure the successful and efficient running of the hospital, while maintaining a focus on delivering exceptional patient and client care.
Key Responsibilities:
- Financial Leadership: Full P&L responsibility for the hospital, including financial reporting and budgeting
- Strategic Planning: Partner with the leadership team to develop and implement business strategies and growth initiatives
- Team Support & Development: Work closely with recruitment and front-line teams, supporting staff development and ensuring resource allocation aligns with high patient care standards
- Marketing & Partnerships: Coordinate with the National Marketing team to drive marketing efforts and build strong relationships with referring veterinary partners
- Collaboration: Liaise with other hospital managers and the broader Greencross leadership team to optimize efficiency, profitability, and business alignment
What We're Looking For: The ideal candidate is an influential and approachable leader with demonstrated success in a management role, preferably within the veterinary or healthcare industries. You should be adaptable, collaborative, and proactive in identifying and implementing improvements. Candidates with qualifications in veterinary nursing or as a veterinarian, along with post-graduate business qualifications, will be highly regarded.
What We Offer:
- Competitive Salary with comprehensive leave entitlements (4 weeks annual leave, personal/sick leave, carer's leave)
- Professional Development: Access to continuing education to grow your business and leadership skills
- Work-Life Balance: Paid parental leave (6 weeks) and flexible return-to-work options
- Health & Wellbeing: Free annual flu vaccinations and confidential access to the Employee Assistance Program (LifeWorks 24/7)
- Perks: Discounts at Petbarn and Greencross, uniforms, and access to the Annual Greencross Ltd Symposium
This is a unique opportunity to work in a professional, collaborative, and exciting environment alongside some of the best clinicians in their fields. Click Here to Apply.
Hawthorn Group, East & North-East Melbourne, VIC (posted 5th June) Business Manager
Hawthorn Group has an exceptional opportunity for an experienced Business Manager.
The Hawthorn Group consists of 3 practices, Hawthorn East Vet, Kew Vet & Cattery, and Alphington & Fairfield Vet. We practice sensible scheduling and work socially friendly hours. We value providing high standards of care for our patients and a welcoming, compassionate environment for clients.
We are pleased to announce a new opportunity for a full-time Business Manager to work across our 3 practices and alongside our experienced team of lovely vets, nurses and established client base.
Benefits of Joining Us:
- Competitive hourly rate and benefits package.
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated nurse programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
About The Role
The success of the business manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About You
- At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
- Cert IV Vet Nurse Certificate desired but not essential
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
Apply Now
If you’re looking to make a real impact in a vibrant, rewarding clinic, we’d love to hear from you. Apply now with your resume and cover letter to steph.dealmeida@vet.partners to become part of our amazing teams at the Hawthorn Group!
We can’t wait to meet you!
Greencross Vets, South Sydney Region, NSW & ACT Region (posted 20th May) Part Time 9 Month Contract
Part-time 9-month Contract | Regional Head Nurse | South Sydney/ACT
Are you looking to step up into a managerial position? We are looking for a qualified Vet Nurse who is passionate about training and mentorship – you will be a strong patient advocate with the ability to maintain high levels of care, identify training gaps in clinics to then roll out the solutions!
About the Role
Working closely with the Regional Clinical Director and the Area Manager, you will be responsible for assisting with the implementation of strategic planning as it relates to clinical training, education, clinical performance, and specific recruitment for our dedicated nursing teams across the Sydney South GP network.
This role will offer you the opportunity to coach and mentor at a peer group level, resulting in an uplift in standards, patient care, capability and in turn client satisfaction and business performance.
- This offers an initial 9-month contract with the potential for a permanent position thereafter
- The Regional Head Nurse role is combined with a clinical nursing position in GP to enable closer to full-time hours. Two days a week your Regional Head Nurse duties will see you visiting and working with the clinics that the South Sydney GP area consists of from Petersham to Wollongong (with the odd trip to Canberra!) - meaning the role requires availability to travel
- You have the option of two or three days on the floor in your local Greencross GP clinic to fill the rest of your week!
Your role and responsibilities will include but are not limited to
- Work with clinics and individual nurses to provide clinical training
- Addressing clinical standards of care and assisting the clinic wherever possible in increasing nurse capability and improving the nature and quality of client & patient interactions
- Provide regional mentorship to nurses needing assistance with clinical standards
- Positively influence clinical outcomes aligned with strategic initiatives relating to nurse clinical care
- In collaboration with the Area Manager & Regional Clinical Director, constructing a training action plan where skills gaps have been identified in clinic teams
- Prepare and deliver training at Team Leader Meetings and Nurse training seminars
- Oversee student placements and internships for the region
- Assist Regional Clinical Director & Area Manager to identify relevant training and leverage L&D team to develop content
- Assisting in interviewing, and induction of Head Nurse positions and providing assistance with other recruitment opportunities
- Collaborate with industry stakeholders to create opportunities and strengthen pipeline
- Collaborate with Area Manager & Regional Clinical Director to improve retention of Clinical nursing team members
- Assist the Regional Clinical Director and operations team with upholding and adherence to the Greencross Standard of Care through education, training and mentoring of individuals and wider teams
About Your Skills and Abilities
- Certificate IV Veterinary Nursing or above - Diploma of Veterinary Nursing highly regarded
- High level knowledge and skill of professional veterinary nursing principles, practices, concepts and procedures
- Have worked in a companion animal setting for a minimum of 3 years with a strong surgical background
- Proven strong focus on continuing education and training
- Ability to provide training and education to improve the efficiency, effectiveness and productivity of the clinic teams
- Knowledge of relevant educational content and appropriate methods of delivery and the ability to develop and facilitate relevant and effective education for adult learners
- Knowledge of a variety of educational options such as academic education, experiential learning, consultation, teaching others, professional reading, distance learning, research and self-directed activities
- Excellent leadership and team building skills
- Strong interpersonal skills to inspire patience, flexibility, creativity and perseverance in others
- Good negotiation and conflict resolution skills
- Ability in Microsoft Office including – Outlook, Excel, Word and PowerPoint
Apply Now via the link Here!
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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