Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Remote Work, Kennel/Cattery Attendants & other Animal Care
Veterinary Practice Board of WA, Melville, Perth WA (posted 4th October) Administrative Officer
Administrative Officer – Finance
Salary: Level 2, $70,432 - $75,516 p.a. PSA
Work type: Permanent – Full Time
Location: 275 Marmion Street, Melville
Closing date: 4.00pm on 30 October 2024 (WST)
Attachments: Job description and application package
About the Veterinary Practice Board
We're passionate about maintaining the professional standards of veterinary medicine across our beautiful state. As the dedicated stewards of veterinary practice, the Board plays a crucial role in regulating and accrediting all veterinary service providers with a focus on education and continuous improvement.
The Board provides vital information to animal owners about what to expect when seeking veterinary treatment for animals in their care as well as addressing any concerns or complaints.
Find out more about our work and how we make a difference by visiting our website at vpbwa.org.au.
About the opportunity
Join our dynamic team at the Board and play a pivotal role in shaping the future of veterinary services. We are eager to welcome a driven individual who will manage financial administrative tasks, deliver exceptional customer service, and handle various administrative duties. Your ability to adapt and solve problems will be key in this role. Moreover, a passion for animal care and veterinary medicine will greatly enhance your job satisfaction and align with our mission. This is your chance to make a significant impact within a passionate and committed team.
Key responsibilities
- Perform financial related administrative duties including processing invoices, accounts reconciliation, processing of wages, BAS, preparation of monthly balance sheet, and profit and loss reports for Board meetings.
- Prioritise incoming correspondence and undertake any appropriate follow-up action, including responding to routine correspondences and enquiries.
- Use a range of information technology to record, update and maintain records held within various registers and databases.
Want to know more?
For full details of the role, eligibility requirements and what we are looking for, read the attached job description and application package.
If you have any questions about the position please contact Cheryl Anderson, Office Manager on (08)9317 2353 or via canderson@vpbwa.org.au
How to apply
Applicants are required to submit an application consisting of:
- a comprehensive Curriculum Vitae (CV) or resume, providing sufficient information to enable an assessment of your skills and experience; and
- a brief covering letter not exceeding two pages, relating your skills and experience to the selection criteria as outlined in the attached Job Description Form. Ideally you should address each of the criteria separately providing information on how you meet each criteria and how your skills can benefit the Board.
To submit your application, please email canderson@vpbwa.org.au
If you require assistance or cannot access the attachments, please contact us on (08) 9317 2353.
CLOSING DATE: 4.00 pm on 30 October 2024 (WST). Late or incomplete applications will not be considered.
We look forward to receiving your application and considering you for this exciting opportunity to join our team.
Eligibility to Apply:
Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.
JCUVet, Townsville, QLD (posted 1st October) Rostering Officer
Rostering Officer
JCUVet
Full-time
Our Full-Time Rostering Officer is responsible for developing and managing employees’ schedules across various departments within the veterinary facility. This role ensures that all departments, including Emergency, Critical Care, Medicine, Surgery, Anaesthesia, General Practice, Diagnostic Imaging, Contractors, Nursing, Administrative and support staff, are adequately staffed to meet operational needs while considering the well-being and work-life balance of employees. The Rostering Officer will work closely with department heads to ensure that JCUVet operates smoothly and efficiently, with optimal staff coverage at all times.
Responsibilities
- Develop Master Rosters for each department liaising with appropriate department heads
- Develop, maintain, and distribute rosters for all departments, ensuring appropriate coverage based on patient and facility requirements, and staff availability.
- Ensure rosters comply with company policies, industry standards, and any relevant labour laws or regulations including fatigue management.
- Adjust rosters as necessary to accommodate sick leave, annual leave, study leave and other unplanned absences.
- Collaborate with department heads to understand staffing needs and address any specific requirements or concerns.
- Regularly review and update rosters to reflect changes in staffing levels, workloads, or departmental priorities.
- Provide timely communication to department heads regarding any changes or updates to the roster.
- Communicate roster details to all employees and/or contractors promptly, ensuring they are aware of their scheduled shifts well in advance.
- Address and resolve any staff concerns related to scheduling, such as shift preferences, availability, or conflicts.
- Serve as the primary point of contact for all roster-related inquiries from JCUVet Employees.
- Maintain accurate and up-to-date records of staff availability, leave requests, and shifts.
- Generate reports on staffing patterns, overtime, and leave usage to assist in workforce planning and budget management.
- Monitor and report on roster compliance, including adherence to legal requirements and internal policies.
- Identify opportunities for improving the rostering process to enhance efficiency, employee satisfaction, and operational effectiveness.
- Implement feedback from employees and management to refine and optimize rostering practices.
- Liaise with the HR and payroll departments to ensure accurate tracking of hours worked, overtime, and leave.
- Assist in the onboarding process by ensuring new staff members are integrated into the roster system and scheduled appropriately.
- Support HR in managing workforce planning and identifying staffing gaps or surpluses.
Skills
- Strong organizational and time-management skills, with the ability to manage multiple schedules and priorities.
- Excellent communication and interpersonal skills to work effectively with JCUVet Employees and management.
- Proficiency in Microsoft Office Suite and rostering software.
- Problem-solving skills and the ability to remain calm under pressure.
- Attention to detail and a high level of accuracy.
- A proactive and flexible approach to work, with a focus on continuous improvement.
- Ability to handle confidential information with discretion.
- Strong customer service orientation and a positive attitude towards teamwork.
Experience
Minimum of 5 years of experience in a scheduling, rostering role preferably within a healthcare, veterinary, or similar environment, with multiply departments with conflicting priorities.
For further information about JCUVet, Townsville and our amazing opportunities, checkout our website www.jcuvet.com.au
JCUVet is an equal-opportunity employer and welcomes applications from all suitable applicants. Interested candidates can submit a resume and a cover letter outlining experience and knowledge to veterinarycareers@jcu.edu.au
JCUVet, Townsville, QLD (posted 1st October) Radiographer
Radiographer
JCUVet
Part-time
Part-Time Position
Collaborate with external Radiologists and Radiographers and Veterinarians across all imaging modalities.
About JCUVet:
JCU Vet is your partner in pet care, providing the Townsville and North Queensland community with a comprehensive range of veterinary health care services and medical treatments. Our state-of-the-art veterinary hospital provides general practice services and a referral centre for complex medicine, surgery, anaesthesia, imaging, dermatology, and cardiology cases. JCU Vet is also a teaching hospital – dedicated to excellence in education, training and research. We are located at the James Cook University campus and have an important role in training Australia’s next generation of leaders in veterinary medicine.
About You:
You will work in a multidisciplinary setting alongside veterinarians and nurses in Surgery, Internal Medicine, Emergency and Critical Care. Your role will entail CT imaging, operation of fluoroscopy, and operation/oversight of the radiography suite, with potentially a new MRI machine in the near future. Other duties include maintenance of digital image storage, sending images to external radiologists for interpretation and responsibility for radiation safety across the facility.
You will collaborate with colleagues in the pursuit of continual improvement in standards across all imaging modalities.
The role will also provide support to the clinical tuition of 5th year Veterinary Students, educating them to achieve quality diagnostic images in a real life clinical setting.
Candidates for this position must:
- Value a culture of inclusivity, empathy and teamwork. We strive for a culture of excellence in care not only for our patients but also for our clients, referring veterinarians and each other.
- Possess exceptional interpersonal skills and demonstrated ability to communicate effectively with clinicians, nurses and support staff .
- Ability to mentor, train and develop team members in imaging.
- Capability to continuously update training materials as required.
- Tertiary degree in Medical Imaging or Radiography, with specialized training or experience in veterinary radiography preferred.
- Current registration with the Australian Health Practitioner Regulation Agency(AHPRA) as a Radiographer
- Radiation Use License (Queensland) in CT, X-Ray Fluoroscopy and MRI – desirable or eligibility to obtain one.
- Experience in the imaging of animals is an advantage but is not essential.
The JCUVet experience:
- You will be joining a fast-paced environment, working with extraordinary people and a team committed to helping pets and their families live their best life. The animal healthcare industry is extremely rewarding, and you will have an opportunity to make a difference.
- Contribute to defining excellence in animal healthcare.
- Be part of an organisation committed to its people and culture.
- Be part of a rewarding industry.
If you are interested in growing your career with JCUVet, please apply with your CV and a cover letter to veterinarycareers@jcu.edu.au
Animal Welfare League Qld, Willawong QLD (posted 1st October) Foster and Volunteer Coordinator
Foster and Volunteer Coordinator
Job No: AWLQ213 Location: Willawong
Join us and make a difference!
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a Full-time or Part-time Foster and Volunteer Coordinator to join our Willawong Animal Rehoming Centre! If you’re passionate about making a direct impact on animal welfare, we’d love to talk to you.
How you’ll impact our mission
At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.
About the role
AWLQ is contracted by the Brisbane City Council to manage the Willawong Animal Rehoming Centre and provides service to the community and their pets.
The Foster and Volunteer Coordinator provides support, training, and administration management of new and existing Rehoming Centre volunteers and foster carers.
The Foster Program is responsible for placing underage animals, animals requiring medical treatment or behaviour rehabilitation into suitable foster homes, managing rechecks and animal returns. The Volunteer program helps support our staff and the animals in our rehoming program with the daily love and care they need while they wait for their new home.
You will regularly engage and communicate with foster carers and volunteers regarding program updates and the positive impact of their time and dedication. You will look for ways to support and improve the programs and put forward ideas.
What are the minimum requirements for this position?
- 2+ years’ experience on a volunteer coordinator role that includes training, engagement and retention
- 3+ years’ experience in an administration role
- Certificate IV supporter programs or training, Animal Studies or Vet Nursing
- Valid Blue card
- Knowledge and experience of volunteer legislation and WHS
- Animal shelter, foster program experience
- Knowledge of animal health and behaviour
- Strong computer literacy across a range of software packages including Microsoft Office Suite, Practice Management Software and database and system management
- Be willing to complete a police clearance check
- To be successful in this role, you will have:
- Excellent customer service experience
- Strong Interpersonal and communication skills across a diverse range of people
- Ability to manage your own time effectively and respectful of the time of others
- Experience working in a busy, fast paced environment, excellent at multi-tasking
- Versatility, flexibility and positivity
- Enjoy working in a close knit team
Who are we?
Founded in 1959, AWLQ has become a trusted leader in animal welfare. We provide a safe haven and second chance for close to 10,000 stray and homeless animals every year. To each one of these animals we welcome through our doors, a promise is made – to never euthanise a healthy, sociable, or treatable animal in our care. We work tirelessly every day to maintain this promise.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Why should you join us?
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Invetus Pty Ltd, Near Casino, Northern Rivers NSW (posted 1st October)
Veterinary Nurse
About the business
Invetus is the largest veterinary clinical research organisation in Australia. We operate Wongaburra Research Centre (WRC), based in the Northern Rivers region of NSW, where we undertake companion animal pen studies. We deliver high quality, independent research on behalf of animal health companies, which enhances animal health via new or improved medicines and treatments.
About the role
We are seeking an individual to join us as a veterinary nurse. This is a part time role, approximately three days a week including some weekend work, with the possibility to work more hours to meet project requirements when needed.
Veterinary nurses care for the permanent colony of dogs maintained at the facility by providing veterinary care under direction of the veterinarians, cleaning pens, exercising dogs, feeding animals and observing their health. They participate in research studies by accurately collecting and recording data and contribute to the scientific outcomes of individual research projects.
Why Invetus?
Invetus contributes to the health and wellbeing of animals by assisting in the development of new medicines and treatments. We are evidence-based, focused on animal welfare, and very good at what we do. Many of our clients bring repeat work, and we are constantly seeking new areas of business. We invest in our people and processes and set clear priorities.
Skills and experience
This role requires a minimum Cert IV in Veterinary Nursing. Computer literacy would be advantageous as we use digital programs to manage work assignment. You must be physically fit and willing to do manual tasks in ambient (hot or cold) conditions. Competency in unsupervised blood sample collection and surgical nursing experience is well regarded.
You will be able to operate effectively in a small team, work collaboratively, and communicate well with your colleagues. You will have excellent attention to detail, and work well to deadlines. The role is based near Casino, NSW.
You must have unrestricted rights to work in Australia, and you must have a current Australian driver's licence. If you don't meet these conditions, your application will not be considered.
Please email your resume in confidence to the Animal Unit Leader, Chrissie Jackson, cjackson@invetus.com.
RSPCA NSW Yagoona, South West Sydney (posted 23rd September)
Hi experienced nurses!
A rare position has opened at the RSPCA Sydney Veterinary Hospital in Yagoona.
We are looking for a nurse who wants to give back to the community!
The RSPCA Sydney Veterinary Hospital (Yagoona) is looking for a nurse to run the Access to Veterinary Care (AVC) and Pet Emergency Treatment Program. These programs assist clients experiencing financial hardship to access appropriate veterinary care for their pets either at RSPCA NSW Veterinary Hospitals (AVC) or at private veterinary practices (PET). Reporting directly to the Veterinary Operations Manager, the role will undertake eligibility assessment, case management and financial management for cases. This role may be offered at a partial fraction split with a veterinary nursing role at one of RSPCA NSW’s veterinary clinics. This role may require some work outside of normal business hours.
Desired Qualifications
- Certificate IV in veterinary nursing and/or Bachelor of Veterinary Technology (required)
- Current NSW Class C driver’s license
- Customer service training
- Trauma informed Care training
- Animal First Aid Training
Experience
- At least 4 years’ experience in veterinary nursing
- Prior customer service experience
- Demonstrated experience in working in a team environment in veterinary hospitals
- Extensive knowledge of common animal diseases/conditions and their treatment
- Demonstrated ability and confidence in utilising discretionary authority within role
- Demonstrated understanding of animal health and welfare concerns
- Developed effective strategies and show decisiveness in dealing with emotionally charged situations, difficult and controversial issues
- Demonstrated ability to work through issues, weigh up alternatives and identify the most effective solutions
If you have any general enquiries about the role, please contact Rosemary Burkett at rburkett@rspcansw.org.au. Please forward all cover letters and resumes to Caroline Edgehill at cedgehill@rspcansw.org.au.
Dermatology for Animals, North Brisbane QLD (posted 17th September) Immunotherapy Technician
Veterinary Immunotherapy Technician – Part Time
Established in 1998, Dermatology for Animals provides the veterinary dermatology service within the majority of specialist multi-disciplinary veterinary hospitals in Queensland, as well as providing dermatology referral services to regional centres in Queensland, Northern Territory and New South Wales. We are now looking for a Veterinary Immunotherapy Technician to join our expanding team of veterinarians, nurses and dedicated support staff in south-east Queensland.
We are seeking a self-motivated and enthusiastic person, who wants to provide production support for our team. This involves assisting with the in-house formulation of immunotherapy vaccines and performing the related administrative work including communicating with clients by phone and email. This role would be best suited for someone with a clinical veterinary or science background, who is capable across a broad range of technical skills and has a keen eye for detail and accuracy.
Veterinary dermatology is unique amongst referral disciplines in fostering long-term relationships with clients and patients. It’s less about fixing our patients and sending them on their way, and more about managing their issues so that they and their owners can live their best lives.
WHAT WE OFFER
- The opportunity to work with internationally renowned leaders in veterinary dermatology.
- Training in dermatology specific formulation and production techniques
- Assisting in the use of cutting-edge technology
- An above award wage
- Approximately 2-3 days per week (up to 32 hours per fortnight)
- Flexible work schedule
WHAT YOU WILL BRING TO THE ROLE
- An enthusiasm for learning, and an understanding that there’s still a lot we don’t know.
- The flexibility to move from one aspect of the role to another, and then back again.
- A high level of competency in medical maths
- Qualification/s in or a background in science, Veterinary specific well regarded
- Excellent communication skills
- An open-mindedness about what the role of a vaccine technician is and can be
If you think you’re a good fit for this role, and would like to explore the opportunity further, please email your application, including a cover letter and your current CV to: Kelly Policarpio: kelly.policarpio@skinvet.com.au
Fetch Pet Health Pty Ltd, Remote Work (posted 16th September) Customer Support Manager
Customer Support Manager at Fetch 🐾
Hey 👋
We're Fetch – a startup helping Aussies master modern pet parenting with the cutest pet insurance around. We've built Fetch from scratch, covering everything from policies to claims and apps for pet parents, vets, and even your new customer care team! Pet parents are loving Fetch; we're the highest-rated on ProductReview at 4.9 ⭐, and have a +75 NPS!
But we're not stopping there. We're aiming to support pet parents with their go-to pet health app and scale across multiple countries 🌏. It's a great time to join a growing team to shape the product, culture, plus get real ownership in the business with great upside.
Your new team
We're a passionate team of pet lovers, vet experts, and customer champions. Our mission? To support pet parents through onboarding, claims, and daily assistance, helping them be the best pet parents possible. It's a mix of fun (cute puppy videos!) and challenges (some heart-breaking moments), but it's always rewarding.
Fetch is all about openness and meritocracy. You'll have your own ideas, enjoy being involved, and challenge all areas of the team, including the founders. We're all responsible for driving Fetch to the best customer service in Australia 🇦🇺. You'll regularly link up with product and tech to build the best pet parent and vet experience.
And the rest of the team? They're pretty good too – marketeers, techies, and insurance pros. We've raised over $5.5M, led by Airtree, with backers including vets, insurance CEOs, pet retailers, marketing experts, startup founders, and tech leaders.
Your role
Ready for a fresh take on customer support? At Fetch, we do it all through our app with chat – no call queues. We are looking for a qualified vet nurse to help with claims, answer questions, and guide pet parents. And you'll be supported by a team of vet and insurance pros.
🐾 Customer Support: Help with onboarding and renewals, including checking out lots of lovely videos of our customers' pets!
📋 Claims Management: Manage pet insurance claims and communicate with vets.
📞 Outbound Communications: Handle outbound communications to keep customers informed and happy.
🛠️ Product Feedback: Give your input on helping pet parents and vets have a great experience with Fetch
💻 Tech Support: Support software development and testing.
This is a full time position - we do open on weekends which means there will be some weekend work but we always swap it out with some of the normal weekday hours so you can have time to recharge!
Why you'll love the role
- You'll be hands-on across all aspects of our product, from welcoming new pet parents to helping them navigate when things go wrong.
- You'll gain insights into processes, compliance, operations, and business in a tech-driven environment.
- You'll work closely with the wider Fetch team, bringing your perspective to shape new features and services.
- You get to use your skills in a fresh, innovative setting that's redefining pet care.
About you
We're looking for people who want to help transform pet care. We've mentioned that we are looking for a qualified vet nurse, and you'll also be:
🐾 Passionate: Be passionate about pets and an animal lover
💬 A Natural Communicator: Have excellent communication and interpersonal skills
🤝 Collaborative: Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
🙋 Ownership: You care and take ownership of customer outcomes
📝 Experience: Worked in a fast-paced operation with amazing customer service
💻 Tech-Savvy: Be comfortable using tech and systems – we'll show you how it all works!
Why you'll love Fetch
Wherever you are, you can be a part of Fetch. We work remotely across Australia but are super-connected – we've got some great tech and the support of a passionate leadership team to help you learn and grow.
🧠 Growth: Opportunity to scale a startup by 10x over the next 2 years
🎉 Remuneration: Be part of the Fetch journey with meaningful early-stage equity. Your initial salary reflects early-stage startup life, with room to grow as we scale.
🏡 Flexibility: Enjoy flexible hours and remote working (or join us in Sydney if you fancy), in a supportive, family/pet-friendly environment.
👨👩👧👦 Parental Leave: An inclusive policy that supports all parents and carers.
🏖️ Leave: 5 weeks of annual leave to fully recharge.
From Leanne, one of our vet nurses:
"I get to work with a bunch of people that are so incredibly passionate about what we do. Although some of us work remotely, it doesn't feel like it as we are constantly in contact throughout the day. It's a great team, and I love that the support team can be super involved in a lot of aspects of the business, right as it's happening."
If you're ready to use your vet skills in a whole new way and join a team that's changing the game in pet care, we'd love to hear from you!
Please submit a covering letter and CV to Andrew by email andrew@fetchpet.au
VetPartners Support Office, Sydney, NSW (posted 16th September) GP Liaison Officer
General Practice Liaison Officer, Support Office, Australia
Why VetPartners?
At VetPartners, we're more than just a company - we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
Your New Chapter
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. As the General Practice Liaison Officer for our Specialty Emergency and Critical Care Hospitals, you will play a crucial role in connecting veterinary general practitioners with VetPartners Specialty network. Your primary focus will be facilitating communication, promoting hospital services, and ensuring seamless operations that enhance client care and professional relationships.
Key Responsibilities
- Develop and maintain strong relationships with veterinary GPs.
- Organise and attend events to network and promote services.
- Monitor and report on the performance of GP-related activities.
- Participate in initiatives to enhance pet and client-centered care.
- Ensure referring clinics and clients receive tailored information.
- Assist GPs, clinics, and clients in making informed decisions about pet treatment.
- Serve as the main contact for GPs regarding our products and services.
- Manage GP engagement and digital communications.
- Monitor industry trends, competitor activities, and market developments.
- Work with sales, marketing, customer support, and product development teams to align strategies.
Skills, Attributes, and Experience:
Essential:
- At least five years of experience in sales/marketing.
- Proficient in CRM management.
- Proven experience in customer service and service delivery.
- Ability to multitask and manage various projects simultaneously.
- Strong organisational skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office.
- Conflict resolution skills.
Desirable:
- Background in Veterinary Medicine or a related field.
- Experience working within or closely with veterinary general practices.
- Familiarity with the veterinary or healthcare industry.
- Experience in mergers and acquisitions, integrations, and project management.
- Proven ability in driving business transformation initiatives.
How To Apply:
Sound Like you? Join Us. Grow You. Click Apply and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.
Vet HQ Double Bay, Eastern Suburbs Sydney, NSW (posted 6th September) Customer Service representative
Full time - Customer Service representative
Vet HQ is currently seeking an enthusiastic, motivated customer service representative to join our amazing team. One of our lovely receptionists is going to be joining our nursing team, so this unique opportunity has become available.
Vet HQ Double Bay is a privately owned practice, we also have a practice at Darlinghurst.
We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. We are a progressive multi vet practice and we are looking for someone who is a confident and level headed professional, who is committed to the client and delivering a five-star customer service experience. This is an extremely important role as you are the clients first point of contact and the last.
At Vet HQ, we are committed to professional development and maintaining a positive culture so that we can continue to deliver gold standard service.
This role is 5 days per week and may include an occasional Saturday.
We provide a positive work culture and live by our values which are:
- Together we are more successful
- Learn, grow, evolve
- We communicate directly, honestly and empathetically
- We do the best we can
- We take ownership and we are the solution
- We care about our pets, people and the planet
Skills and attributes:
- Exceptional time management and organisational skills
- The ability to handle high stress and busy situations
- The ability to multi task, have a high attention to detail as well as the
- ability to be productive during quiet times
- Solutions focused
- A positive “can do” attitude”
- Have experience in a receptionist or client focused role
- Experience in a veterinary or medical practice would be an asset
- Be a part of a dedicated team who take responsibility and share responsibility
- Experience in RX Works preferred (but not essential)
- Be familiar with Microsoft office programs
Key responsibilities include:
- Answering a multi-line phone system
- Scheduling appointments
- Providing premium customer service during patient arrivals and departure.
- Maintaining patient records and client communications
- Financial transactions
What we can offer you:
- An opportunity to work with a fantastic high performing team
- Continuing education
- A caring environment that focuses on staff wellness
To apply:
If this sounds like the perfect role for you then please email kate@vethq.com.au
CoVet, San Francisco, USA (posted 5th September) Remote-Working Account Executive
Are you ready to make a real impact in the veterinary industry?
At CoVet, we’re a tight-knit crew with a big mission: to streamline veterinary practices with our AI copilot, freeing up pros to focus on what matters—animal care. We're on the lookout for a go-getter Account Executive who's enthusiastic about innovation and making a real impact. Let's change the game together!
Responsibilities:
- Execute targeted cold calling strategies to generate leads and drive business growth; meet minimum daily call quotas
- Analyze market trends and competitor activities to identify new opportunities within the veterinary industry
- Establish and nurture initial client contacts, understanding their needs and providing insights into our solutions
- Engage in initial sales conversations with potential clients to lay the groundwork for future deals
- Work collaboratively with cross-functional teams to ensure a smooth transition of client accounts to project implementation teams
- Provide mentorship and support to junior team members, fostering a culture of continuous improvement and learning
Requirements:
- Demonstrated experience in cold calling and lead generation, with a track record of meeting and exceeding call targets
- Background in sales or business development, with a preference for candidates with experience in the veterinary industry
- Exceptional communication and interpersonal skills, adept at quick thinking and problem-solving in client interactions
- Proven ability to manage preliminary stages of client engagement and nurture accounts towards revenue growth
- Familiarity with Hubspot or similar CRM software is beneficial
- Independent, strategic thinkers with the ability to prioritize tasks, work autonomously, and adhere to deadlines
Additional Assets:
- Candidates with the flexibility to adapt to evolving roles, starting with lead generation and progressing to conducting sales demos over time, are preferred
We offer a competitive compensation package. This role is designed for proactive and dynamic sales professionals looking to excel in a challenging and rewarding environment. If you are an independent thinker with a knack for cold calling and a passion for the veterinary field, come and drive your career forward as an Account Executive with us.
For more information or to apply, contact Amanda Andrews on amandaa@co.vet.
See www.co.vet
RSPCA SA, O'Halloran Hill, Southern Adelaide SA (posted 4th September) Not-for-profit Vet Administrator
Full-time Vet Administrator
About Us:
RSPCA is Australia’s best known and most respected animal welfare organisation, working tirelessly to prevent animal cruelty, caring for over 9,000 animals in South Australia every year. We are animal protectors, carers and guardians and bring solace to the abandoned, surrendered and injured. We offer shelter, education, medical attention and love to help animals in need find loving forever homes. We advocate for the humane treatment of all living creatures and we are the only charity empowered by State Parliament to prosecute perpetrators of animal cruelty and neglect.
About The Role:
As a Senior Veterinary Administrator at RSPCA South Australia, you will lead by example in promoting and maintaining a positive safety culture within the workplace. You will be responsible for adhering to workplace health and safety policies, identifying hazards, assessing risks, and implementing risk control measures to ensure the safety of yourself and others. Your role will involve assisting veterinarians with radiographs, surgeries, examinations, and treatments, maintaining hygiene standards, and ensuring the highest level of care for hospitalized animals.
In addition to your hands-on responsibilities, you will play a key role in team leadership by supervising vet nurses, vet services volunteers, and work experience students. You will coordinate incoming animals, surgery lists, and patient care, and provide guidance to your team to achieve consistent high standards of animal care.
Responsibilities:
- Assist with building an effective team by successfully leading and supervising vet nurses and vet services volunteers (including work experience and students).
- Attend daily shift meetings, assist team to achieve assigned tasks and monitor performance against requirements of the tasks to ensure tasks are successfully completed and a consistent high level of animal care is provided.
- Support team by addressing any performance issues as they arise to develop and strengthen skills and performance.
- Responsible for the coordination of all incoming animals including via inspectorate/rescue.Co-ordination of surgery lists and patients
- Co-ordination of internal and external veterinary consultation bookings.
- Accurately input surgical records into patient files, update patient status’s and disclaimers. Creating and dispensing medications.
- Manage Fospice Program.
- Maintain equipment and ensure fit for purpose.
- Manage animal Length of Stay (LOS) in vet care.
- Attend dog and cat management meetings.
- Supervise external nurse trainees undergoing work experience and the supervision of veterinary students undergoing work experience placements.
- Assist with identify team training requirements to enhance capability and performance, make training recommendations to the Animal Care Manager.
- Be the first point of contact for vet nurse and volunteer queries and issues; investigate and resolve work issues, or assist team to resolve work issues, as they arise through counselling and coaching. Escalate complex matters or unresolved issues to the Vet Nursing Manager.
- Contribute to continuous improvement by providing recommendations for improving efficiency and effectiveness.
- Assist with formulating, reviewing and implementing policies, procedures and processes. Train and monitor staff and volunteers to ensure compliance. Model Leadership behaviour that supports compliance.
- Undertake accurate quarterly stocktakes.
Qualifications & Skills:
- Demonstrated leadership and supervisory experience in a veterinary or animal care setting.
- Vet Nurse qualification
- Strong understanding of workplace health and safety policies.
- Excellent communication and interpersonal skills.
- Ability to perform and supervise a wide range of veterinary nursing tasks.
- Proficient in record-keeping and database management.
- Commitment to continuous improvement and high standards of animal care.
If you are passionate about animal welfare, have experience in veterinary nursing, and are ready to take on a leadership role, we would love to hear from you!
Please note: Due to the expected high number of applications only those shortlisted will be contacted
Employer Questions:
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years of people management experience do you have?
- How many years' experience do you have in a training & development role?
- Have you worked in a role which requires a sound understanding of OH&S/WHS?
- Do you have experience in administration?
How To Apply:
Email hr@rspcasa.org.au with the subject heading of "Vet Administrator".
www.rspca.org.au/services/shelters
Fur Life Vet Epsom, Bendigo, Central Victoria VIC (posted 4th September) Clinic Coordinator
Exciting opportunity to join an awesome veterinary clinic.
Part time clinic coordinator wanted to manage and lead our team of veterinary professionals.
Dedicated CE, perks and benefits from our industry leading organisation.
We have an exciting opportunity for a Clinic Coordinator to join our team on a part time basis. We would love for you to join our team. Bendigo is a fantastic town offering history, culture and modern amenities in a regional area that provides a high quality of life all in close proximity to Melbourne.
About the position:
This is a flexible position of approximately 50-60 hours per fortnight. These hours can be flexibly tailored to suit your needs around the clinic’s opening hours of 8am-6pm (Monday to Friday).
We see this position suiting a veterinary nurse or technician looking for a dual role involving nursing but also management and administration.
Alternatively, this position could suit someone from outside the industry with management experience who is looking for a part time position and could work this as a dual clinic reception and management role.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic.
- This position works in partnership with the Clinical Lead, and Business Partners to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care.
- The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills.
- Effectively manage employee relations issues including workplace conflict and performance issues.
- Administration duties would include rostering, inventory and equipment maintenance management.
About us:
- We are a great team of 4 vets and 7 support staff.
- We are a close knit team, that celebrates the wins together, and enjoys lots of great laughs together. We empower each other and support each other.
- Fur Life Vet Epsom is one of the expanding Apiam Animal Health group of regional and rural clinics that are committed to enriching the lives of animals, people, and communities.
- As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.
About you:
- Certificate IV veterinary nurses, head nurses, practice managers or vet technicians with proven ability to manage clinics are encouraged to apply. However, we are also encouraging applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification or proven management experience.
- Minimum 3 years’ experience in team management, rostering and customer service.
- Practice management, business management or HR experience is advantageous
- A demonstrated track record of experience in leading and motivating teams is essential
- Competent computer skills and user of MS Office programs and databases.
- You have excellent leadership skills and a passion for driving and nurturing teams.
- Opportunity for career progression within an industry leading organisation.
- Amazing clinic discounts for your own fur babies.
- VNCA membership paid for and AVNAT registration encouraged for veterinary nurses.
- Access to VetEducation as ongoing CE and upskilling is supported and encouraged.
- Regular nurse specific training webinars.
- Access paid Volunteer Leave, extra Parental Leave and Apiam Wellness Day - extra day of annual leave!
- Discounts from various retail, travel, fitness and health providers (including Kmart and Woolworths!)
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program (free and confidential counselling sessions for you or your immediate family).
How to Apply:
If we sound like a clinic you would like to be a part of then please reach out! For more information please email apply here with your resume and cover letter.
Animal Emergency Centre Midland, City of Swan, North-East Perth, WA (posted 3rd September) Business Manager
Business Manager | Full-time, fixed term contract
The Greencross Midland GP and AEC is a single site veterinary hospital seeking a new Business Manager. We know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
The Greencross GP Midland veterinary clinic is a well-established GP veterinary hospital that operates as a single business with the AEC 24/7 animal emergency hospital. It’s a busy, engaging team that thrives on ensuring the patients and clients receive the best possible outcome. The whole hospital approach to support patient’s needs, ensures that GP patients are able to be looked after overnight and provides an opportunity for a high standard of local patient and client care. Our AEC also supports a large number of referring GP veterinarians ensuring their peace of mind as we look after their clients throughout the night and weekends.
Job Description
We seek a passionate and enthusiastic business manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a strong hospital management team and the broader support network of the Greencross Pet Wellness Company.
Business Manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Leading and building teams of industry leading veterinarians and nurses.
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
Qualifications
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
Additional Information
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. We offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
Click Here to Apply and Join us Today!
Animal Emergency Centre Gold Coast, Varsity Lakes QLD (posted 3rd September) Business Manager
At the Animal Emergency Centre, Gold Coast we know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
The AEC Gold Coast is a busy 24/7 animal emergency hospital that also has referral surgery, and specialist dermatology services on site. It’s a fast-paced environment with an engaged team that thrive on ensuring patients and clients receive the best possible outcome.
We are seeking a passionate and enthusiastic Full-Time Business Manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a strong hospital management team and the broader support network of the Greencross Pet Wellness Company.
Business Manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Leading and building teams of industry leading veterinarians and nurses.
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. Additionally, we offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
Lort Smith Animal Hospital, North Melbourne, VIC (posted 26th August) Part Time Vet Nurse Trainer
We are thrilled to offer an exciting part-time opportunity for an experienced veterinary nurse to mentor, support, and train fellow nurses during their clinical shifts. This role, totalling 47.5 hours per fortnight, allows you to consolidate your hours and enjoy your weekends off!
About us
Lort Smith, Australia’s largest not for profit animal hospital, has been an integral part of Melbourne’s compassionate community since 1936.
We are Australia’s biggest not-for-profit animal hospital treating over 20,000 animals a year across two locations. We are rewarded through our impact in the community – and our team holds the same values.
More than a job
This is a wonderful opportunity to make a real difference in our clinical nursing team by training vet nurses and graduate nurses at both of our locations. You’ll be working closely with our Training & Development Coordinator, a highly qualified Vet Tech Specialist, using the guidelines they’ve developed. This role is a fantastic chance to boost your own skills and knowledge for a future in Training & Development.
Using established frameworks and training programs, you will serve as a dedicated on-the-floor trainer, providing 1-on-1 nursing education from the start to end of shift. You will offer crucial support to vet nurses at various levels, helping them achieve clinical and mandatory competencies through ongoing nursing education.
This is a part-time salaried role, 47.5 hours per fortnight, working Monday, Wednesday, and Thursday. This schedule is designed to support a healthy work-life balance, with no weekend shifts, and will correspond with nursing clinical hours in order to deliver 1-on-1 training.
About You
- A qualified and experienced vet nurse (4+ years clinical veterinary nursing) looking to change direction in your career with a history of Intensive Care Case management
- Inspired by the opportunity to grow vet nurses in their careers
- Able to utilise your experience by actively sharing your knowledge with others
- Curious, with a drive for continual learning
- Calm, efficient and professional, and thrive when the going gets busy
- A strong and positive communicator, and able to promote and foster a collaborative team culture that supports the learning environment throughout the hospital
- Accountable for your behaviours and role modelling through your actions
- Comfortable in utilising technology specifically Microsoft Office Suite and Practice Management Software Programs
- Fear Free Certified (or intention to complete) desirable
- Cert IV Training and Assessment (or working towards) desirable
Responsibilities
- Support the Training & Development Coordinator to:
- Deliver quality training and education across both North Melbourne and Campbellfield locations
- Assess and evaluate nurse competency and maintain high standards of nursing care through training and coaching
- Assist in developing procedures and protocols in conjunction with the Training & Development Coordinator
- Assist with onboarding new nurses and deliver nursing education to individuals and groups that promotes safe, knowledge-based veterinary nursing care
- Maintain a database of competency assessments and participate in the assessment and evaluation of clinical procedures as required
- Promote a positive and safe learning environment and culture for the nursing cohort
- Provide feedback to the Training & Development Coordinator regarding further nursing training needs
- Work with other departments to ensure the hospital delivers and is recognised for 'best-practice' systems and processes
- Identify and rectify system or operational issues in delivering service and care
- Maintain up-to-date knowledge and current practices in clinical and nursing education.
You’ll enjoy:
- Outstanding support from a highly skilled team
- Wellbeing support, EAP and in-house chaplaincy
- Generous CPD & study leave allowances, ongoing professional development & regular learning forums
- Interesting and diverse caseloads – it’s never boring
- Access to our own high-quality equipment to perform top level veterinary practices
- Great discounts on veterinary treatment, products and pet insurance
- Pet friendly policies – you can bring your pet to work
Want to know more?
To learn more about Lort Smith and the work we do, please visit: www.lortsmith.com or look us up on LinkedIn, Instagram or Facebook.
Contact us via careers@lortsmith.com to request the position description.
Apply today
If you are excited about the prospect of joining our team and making a difference, please apply directly via this ad.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Preferred applicants will be asked to consent in writing for Lort Smith Animal Hospital to conduct a police check and each application will be individually considered on its merits. Please contact careers@lortsmith.com if you would like further information.
Animal Referral Hospital, Canberra ACT (posted 16th August) Vet Referral Coordinator and Billings Manager
Full Time - Vet Referral Coordinator and Billings Manager - ARH Canberra
ARH Canberra is centrally located in Pialligo and offers a comprehensive veterinary specialist and emergency service to the ACT and southern NSW. Our mission to provide the best possible veterinary care and client service is core to the way we work. We are seeking an enthusiastic team member to provide business excellence to our dedicated team!
About the Role
The Vet Referral Coordinator and Billings Manager is a pivotal role responsible for managing referral caseloads, handling referral inquiries, and ensuring accurate financial management of in-patient accounts. This position ensures there is strong relationships developed with referring vets, efficient scheduling practices, and accurate patient billing. Additionally, the role involves scheduling and managing referral appointments, maintaining strong relationships with external veterinarians and key stake holders, and ensuring precise financial records.
As The Vet Referral Coordinator and Billings Manager you will:
- Provide an efficient workflow and an outstanding client experience for the referring Veterinarian by enabling easy interaction with ARH Canberra
- Be a primary contact for referring Veterinary and veterinary clinic into ARH Canberra during business hours
- Efficiently manage referral workflows, including the scheduling of referral appointments
- Work with department leads to coordinate interdepartmental transfers to prioritize patient needs and hospital workflow efficiency
- Review and improve referral processes and interdepartmental operations
- Foster strong relationships with external veterinarians and stakeholders
- Ensure accurate financial records and manage client accounts
- Review all in-patient tax invoices to ensure all procedures and services are accurately recorded
- Facilitate payment of additional deposits as required
- Monitor client accounts to ensure minimum deposits are maintained and for changes in treatment plans then requiring updated estimates
- Provide regular reporting on client accounts, deposit requests, billing discrepancies, and breaches in compliance related to discounts
A little about you and your background:
- At least 3 to 5 years of veterinary or ideally veterinary specialist practice experience
- Previous experience with RxWorks and billing procedures would be helpful however not essential
- Independent operator with a passion for veterinary industry & desire to progress
- Proactive, accountable, shows initiative and the drive to achieve results
- Proven ability to be organised, to prioritise, be flexible and agile
- Strong communication and people skills
- Team player with both internal and external stakeholders
- Basic Microsoft Office skills particularly Excel
Sound like your next role? We would love to hear from you! Click Here to Apply!
Cenvet, Seventeen Mile Rocks, Brisbane QLD (posted 12th August) Customer Service
Cenvet - Customer Service Representative
Seventeen Mile Rocks, Brisbane QLD
Veterinary Services & Animal Welfare (Farming, Animals & Conservation)
Full time
Cenvet is part of the Cenversa group of companies. We are an Australian owned and operated, animal health wholesaler – supplying products to veterinarians and pet stores across Australia. In operation for over 60 years we're experiencing steady growth and currently employ over 300 staff across Australia, it's an exciting time to join our team!
Cenvet Australia is a leading distributor of animal health and pet care products to the veterinary industry; we are looking for a talented customer service professional with animal health experience to join our Seventeen Mile Rocks - QLD Cenvet Customer Service Team.
Responsibilities / about the role:
- Processing customer telephone orders;
- Answering inbound customer calls relating to product queries;
- Calling customers to build strong relationships and increase sales potential;
- Provide adhoc admin support to the sales team.
About you:
- Previous vet nursing or veterinary industry experience;
- Excellent communication skills;
- Confident computer skills, including Advanced Excel;
- Conflict resolution capabilities;
- Motivation, be driven to meet deadlines;
- Customer focused with a desire to exceed customer expectations.
To Apply: Please email your Cover Letter and Resume to humanresources@cenversa.com.au or contact Ashleigh Portlock on 02 9679 5738 if you have any questions.
AMRRIC - Animal Management in Rural and Remote Indigenous Communities Ltd, Darwin Based, NT (posted 9 August) Project Vet Nurse/Educator
Vet Nurse / Educator
- Blend adventure with purpose based in Australia’s Top End
- $61,542 - $80,925 plus super (full time, fixed term contract)
- 5 weeks annual leave, plus additional study leave, salary sacrifice and relocation options
As our Project Vet Nurse/Educator, you are at the heart of our mission, supporting the Regional Program Manager(s) in delivering AMRRIC's One Health-focused companion animal management services nationwide.
Based in Darwin and reporting to the Head of Operations, your role is integral in ensuring the effective and efficient delivery of our remote veterinary and education programs. From stock and logistics management to leading teams of peer professionals on the ground, you are at the forefront of making a tangible difference in communities across Australia. Bring your expertise and passion for veterinary nursing to make a real impact, blending adventure with purpose!
About Us
AMRRIC (Animal Management in Rural and Remote Indigenous Communities Ltd) is an established, national not-for-profit organisation based on Larrakia Land in Darwin. Our small team of dedicated staff deliver a diverse range of programs covering community and animal health and welfare, education and training, academic research, strategic planning and advocacy. We work with remote Aboriginal and Torres Strait Islander communities to improve the health of their pets, helping to create healthier and safer communities.
The Opportunity
- Explore unique travel opportunities alongside a team of vibrant, passionate individuals who share your enthusiasm.
- Experience the joy of meaningful interactions with stakeholders, fostering cross-cultural exchanges and building cherished relationships with communities and their residents.
- Enjoy the best of both worlds with office-based Monday to Friday hours when you're not out adventuring on programs.
- Indulge in an attractive salary package complete with perks like 5 weeks of annual leave, study leave, additional Christmas grace leave, remote travel allowance, salary sacrifice and relocation options.
- Benefit from dedicated efforts towards individual growth and team-based professional development, guaranteeing you reach your utmost potential while embarking on an adventure-filled journey!
- Embrace flexibility and thrive in orchestrating all facets of remote programs during peak delivery seasons.
- Excel as a clear and adept communicator, demonstrating strong organisational prowess and the ability to skilfully navigate problem-solving scenarios.
- Holds relevant qualifications and experience to support professional veterinary service delivery programs.
- Supported by comprehensive remote veterinary clinical protocols and equipment, you contribute to delivering best-practice care to remote communities, making a tangible difference in their lives.
Working with Us
AMRRIC is privileged to be immersed in work that values and celebrates Aboriginal and Torres Strait Islander cultures and is committed to facilitating pathways for Aboriginal and Torres Strait Islander peoples as part of our commitment to reconciliation. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
Please click here to see photos! 
How to Apply
Are you ready to embark on an unforgettable journey with us and dive into the breathtaking landscapes of Australia's Top End in the Northern Territory? Read the full position description here which outlines the selection criteria and key responsibilities for the position.
Submit your application to jobs@amrric.org with the Subject Heading: Project Vet Nurse / Educator and include:
- A one-page cover letter introducing yourself and your interest in the position; and
- Your current resume.
Applications will be reviewed on rolling basis, so we encourage you to apply as soon as possible. Please note that this position is available for an immediate start, and it may be filled before the end of the advertised timeframe to ensure the best candidate is selected.
Animal Emergency Centre, Moorabbin, Mount Waverley, Frankston, SE Melbourne VIC (posted 8th August) Roster Co-ordinator
Roster Co-ordinator, AEC Victoria (Permanent Part Time)
At Animal Emergency Centre, we are committed to providing exceptional veterinary care with a passion for supporting our patients and their families. We are currently seeking a Roster Co-ordinator to join our dynamic team across our Moorabbin, Mount Waverley, and Frankston locations.
This is a part-time position consisting of 26hrs per week, working 4 days per week across the three sites. The Roster Co-ordinator will work directly with the AEC Victoria management and team leaders and be responsible for developing, maintaining, and improving roster requirements for the AEC Victoria team. This role can be worked in conjunction with a clinical nursing position.
In this role your duties will include but are not limited to:
- Writing/developing the staff rosters, for all 3 sites, that support workflow, team skillset, professional standards, & ensuring smooth operations
- Collaborating closely with the AEC VIC leadership team to identify roster requirements
- Assessing and responding to changing rostering needs within the AEC Vic team
- Managing annual leave requirements and scheduling, in consultation with team leaders
- Participating in the development and review of rostering policies and procedures
- Ensuring compliance with OHS, equal opportunity, privacy, and industrial relations
- Upholding confidentiality regarding staff details and particulars
- Utilising the Kronos system effectively to maximise its functionality and proactively evaluating all aspects of rostering to enhance efficiency
The experience required for this role:
- Proven experience in designing and managing rosters, ideally in a healthcare or veterinary environment, is preferable
- Excellent organisational skills with a focus on planning, managing information, controlling timelines, and meeting deadlines, including the ability to handle a demanding and rapidly changing workload
- Strong communication and interpersonal skills with experience in building positive and effective working relationships
- Ability to demonstrate punctuality, reliability and a high degree of autonomy
- Familiarity with the Kronos system or similar rostering software is advantageous
Interested? We would love to meet you! Click Here and Apply Today!
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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