Vet Nurses and other support staff

Veterinary Receptionist and Client Services Roles 


Monash Veterinary Clinic, Oakleigh East, South East Melbourne, VIC (posted 1st July) Receptionist

monash logo

FULL-TIME VETERINARY RECEPTIONIST - Be the Heart of Our Clinic Frontline!

Are you a people-person with a passion for animals and a knack for staying calm under pressure? Monash Veterinary Clinic is looking for a Full-Time Receptionist to join our vibrant and fast-paced clinic, where your role will be critical to the smooth operation of our day-to-day services.

About Us

Monash Veterinary Clinic has been delivering exceptional care since 1977. We are a busy, well-established practice with a reputation for quality service, professional integrity, and strong client relationships. With 6 veterinarians and a large nursing team, our clinic runs a full schedule of consultations, surgeries, and complex cases involving reproduction, orthopaedics, internal medicine, and more.

Reception is one of the most important roles in our clinic — setting the tone for the client experience and keeping our high-volume schedule running like clockwork.

About the Role:

As the first point of contact for our clients, you'll be the warm, professional, and knowledgeable voice and face of Monash. You'll manage phones, emails, in-person enquiries, appointment and surgical bookings, and work closely with our clinical team to ensure seamless communication.

No two days are the same, and we value receptionists who are organised, empathetic, and able to think on their feet — particularly when dealing with nervous clients, emotionally charged situations, or tightly booked schedules.

What We’re Looking For:

What We Offer:

Why Monash?

You’ll be part of a team that appreciates your role, supports your growth, and values the work you do every day. Our clients rely on us not just for medical care, but for guidance, compassion, and clear communication — and you’ll be central to delivering that.

Apply Now

If you're ready to be part of a dedicated and high-functioning team where your reception skills make a real difference, we’d love to hear from you. Submit your resume and cover letter today!

Applications should include curriculum vitae, and a cover letter addressing the key selection criteria addressed to Hannah MacGregor at: hannah.macgregor@monashvet.com.au


Bayside Animal Hospital, Inner Sydney NSW (posted 1st July) Administrative Assistant

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Part-time/Full-Time Veterinary Administrative Assistant – Waterloo & Rhodes

Bayside Animal Hospital first opened its doors in 2018 with just one vet and two nurses. Today, we have three ISFM-accredited hospitals in Wolli Creek, Waterloo and Rhodes.

Due to our rapid expansion, we are looking for veterinary administrative assistants to assist our ever-growing team. We need someone who is enthusiastic about pet care and who can help make sure owners are given the best advice possible from the moment they walk in.

This role is suitable for someone with knowledge of the industry, including those studying veterinary medicine, animal studies, vet nursing or someone returning to the field. Our client base is largely Chinese, so patience and understanding are a must as we tend to cater to those with language barriers. Training will be provided.

In this role, you will be involved in:

You will not be alone in your role! You will be assisted and trained by our experienced Vet Nurse and Administrative Manager. In this role you will:

To be successful for this role, you will need:

Please email your cover letter and resume to executive@baysidevets.com.au and attention it to Celine. If you have any questions regarding the role, please call us on (02) 7901 0837 or email us. Unfortunately, candidates will not be contacted if not suitable for the role.

Check us out at www.baysidevets.com.au.


Marlin Coast Veterinary Hospital, Trinity Beach, Cairns QLD (posted 1st July) Receptionist

Marlin Coast Veterinary Hospital logo

Veterinary Receptionist

Marlin Coast Veterinary Hospital is seeking an experienced and outgoing Receptionist to work a variety of shifts on our busy reception desk (which will include day, evening and some weekend shifts). Join our awesome team!

The role

This role is primarily responsible for providing excellent customer service, including:

The ideal candidate will be someone who is:

If you have any questions or would like to submit your application please contact:

Jenna Marangone
Practice Manager
(07) 4057 6033
management@mcvet.com.au


Challenger Vet Hospital, Kwinana, Southern Perth, WA (posted 1st July) Receptionist

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Veterinary Client Care Receptionist (Full-Time or Part-Time)

Challenger Veterinary Hospital | Kwinana, WA

Join Our Award-Winning Team
As the first point of contact at our top 10% WA-rated hospital, you’ll play a pivotal role in delivering exceptional client and patient experiences.

Your day will blend professionalism with genuine care as you:

Your Qualifications:

Veterinary experience is a plus, but not essential – we provide full training.

Why Choose Challenger?

Application Process:
Email resume and cover letter to ashleigh@challengervet.com.au, including:
1) A brief video (1-2 minutes) showing:

Discover more:
www.challengervet.com.au | |


Fulham Gardens Animal Hospital, Western Adelaide, SA (posted 1st July) Part Time Reception Team Leader

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Veterinary Team Leader Receptionist Position

Fulham Gardens Animal Hospital, Western Adelaide, SA

Veterinary Receptionist Team Leader

Join a team where leadership is valued, development is prioritised, and culture is everything

We are on the lookout for a motivated and experienced Reception Team Leader to join Pets and Their People, a proudly independent veterinary group with two hospitals and one clinic across inner Adelaide.

This is a hands-on leadership role for someone who thrives on team collaboration while confidently guiding individuals. You’ll be working alongside our reception team, leading by example and actively mentoring staff to deliver exceptional client care. Your leadership will help drive team performance, foster a positive workplace, and ensure a consistent, high-quality experience for every client and their pet.

Why Work With Us?
At Pets and Their People, we don’t just talk about work–life balance — we build it into our systems. We release rosters at least a month in advance and aim to provide regular rostered days off. Our supportive culture includes access to a confidential Employee Assistance Program to support your mental health and well being.

We invest in our people. You’ll have access to regular 1:1 coaching, structured team meetings and professional development opportunities. We close our clinics weekly to give you uninterrupted time to focus on growth and training of staff. Our commitment to leadership and culture has earned us “Employer of Choice” and industry awards from the Lincoln Institute.

About the Role:
We’re seeking a confident and compassionate leader with a strong customer service background and a passion for building capable, empowered teams. This is a permanent part-time role, with the need for flexibility in the roster that includes early mornings, evenings, and occasionally weekends.

Key Skills & Experience:

Sound like you?
If this unique position interests you and you are looking to join a team that backs its people, supports growth, and values leadership as much as technical skill, we’d love to hear from you.

Please call (Monday to Thursday) or email Kristin at Pets and their People for an initial confidential discussion to learn more about this role and the team.
Kristin Evans
Pets and Their People
0433 555 570

Practicemanager@petsandtheirpeople.com.au

www.petsandtheirpeople.com.au


Greencross Vet Centre - GP & Emergency, Adelaide SA (posted 30th June) Client Relations

Greencross Vet Centre - GP & Emergency logo

Client Relations/Reception (Part time positions) - Greencross Veterinary Centre, Adelaide

We are seeking experienced veterinary client relations staff to join our team on a part time basis. You will be the front line of our business - this a fast-paced GP, Emergency & Dermatology practice, requiring exceptional customer service providing the best client patient experience!

Greencross Vet Centre is a 24hr multi-disciplinary centre offering emergency, GP, and referral veterinary services. We provide best treatment and care for clients and their pets in a supportive environment for the team. Our team works in a clinical environment, equipped with the latest technology to deliver exceptional care for both patients and clients. As members of the Animal Referral and Emergency Network (AREN) and Greencross Vets, we are linked with a comprehensive network of veterinarians across Australia, spanning across all veterinary disciplines. This collaboration enables our veterinarians to access a wealth of expertise, ensuring optimal outcomes for every patient.

As a successful candidate, you will demonstrate the following skills and attributes:

What are we offering?

This is a crucial role within a leading veterinary hospital focusing on client service excellence! Click Here and Apply now for the chance to make a meaningful impact in the lives of pets and their owners!

Waverley Gardens Veterinary Hospital, SE Melbourne VIC (posted 30th June) Client Care Nurse

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Love being a vet nurse… but feel more energised working with people than out the back?

Do you light up when you're at the front and in the consult room, connecting with pet owners and making their visit smoother, calmer, and more personal?

Want a role that combines your nursing skills with your natural gift for communication?

If you're nodding — keep reading.

I'm Quyen, and our little clinic, Waverley Gardens Vet, is growing.

We're looking for a Client Care Nurse — a Cert IV qualified vet nurse with at least 4 years' experience — to join our team in a full-time, client-facing role with all heart.

This role is perfect for someone who loves being a vet nurse, but finds the most joy in connecting with people, guiding clients through their pet's care, and being the calm, capable link between the front and back of the clinic.

You'll be doing a bit of everything:

You'll be supported by a kind, experienced team who want to see you thrive — and yes, we'll always appreciate your attention to detail and the calm energy you bring.

This is a full-time role, including every Saturday, with flexibility built into your weekday roster.

We offer above-award pay based on your experience and what you bring to the team — because we know what it's like to feel undervalued, and that's not how we do things here.

We're not just looking to fill a gap at reception.
We're looking for someone who wants to grow, who cares deeply, and who wants to belong.

So if that sounds like you — give me a call or text on 0435 228 996 for a friendly, confidential chat or send your resume to waverleygardensvet@gmail.com.

If it's the right fit, I think we'll both know.

Waverley Gardens Vet – Where Pets and People Connect

www.waverleygardensvet.com.au


Medipaws Veterinary Specialist Centre, Leichardt, Inner West Sydney, NSW ( posted 27th June) Receptionist

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Veterinary Receptionist - Full Time/Part Time/Casual

Are you ready to embark on an exciting journey in veterinary medicine, where cutting edge technology meets compassionate care? At MediPaws, we're not just about providing top-notch veterinary care – we're all about creating a vibrant, supportive, and collaborative workplace where every team member feels valued and empowered.

About us

At MediPaws, we're not your average specialist and emergency veterinary hospital. We're a vibrant community of passionate professionals who believe in pushing the boundaries of veterinary medicine while fostering a culture of collaboration, trust, and continuous improvement. And did we mention the perks? From extra leave benefits to personalised 1L Frank Green water bottles, we're all about making your worklife as enjoyable as possible.

We're all about smiling faces, wagging tails, and joyful purrs.

Never heard of us? That's ok... We're new here!

Our first veterinary hospital is opening in the beautiful Inner West suburb of Leichardt, Sydney, in mid July 2025. For a sneak peek of what's to come, visit www.medipaws.com.au

Please click here to see photos and more info!

Job Description

As the clients' first point of contact, our client services officers play a crucial role in creating a positive, welcoming and comforting environment. This position requires excellent communication skills, strong organisational abilities and a genuine passion for assisting animals and their owners during challenging times.

The complexity of organising appointments for various disciplines with different needs while balancing numerous client enquiries can lead to this role being highly dynamic and demanding at times. To ensure that clients feel well cared for and confident in our services, the client care team needs to remain calm, composed, friendly, and compassionate under pressure.

The responsibilities of this role would include:

The ideal candidate will possess:

Not sure if you meet the criteria? For the right candidate, we can help you close any knowledge gaps through our continuing education program.

Benefits and perks:

How to apply

Keen to join? Send your resume and cover letter to careers@medipaws.com.au today and be part of our founding team!


RSPCA Burwood East, Melbourne East VIC (posted 25th June) Customer Service Vet Nurse

RSPCA Victoria logo

Veterinary Customer Service Nurse – Permanent Fulltime (Burwood East)

About RSPCA Victoria

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.

About the role

We are currently expanding our veterinary nurse team at Burwood East Veterinary Clinic and are looking for a full-time to join us in a customer service focused role. The role will see you either working at the front reception desk, in the phone room or in a nurse consulting capacity, including surgery admissions and discharges. This role is not a clinical nursing role therefore your role will be primarily client focussed.

We are a large Clinic with a rotating staff of approximately 40 nurses and 25 vets, which includes veterinary focus areas such as orthopaedics, ophthalmology, sonography, exotic animals, and shelter medicine. Our facility incorporates five operating theatres, eight consulting rooms, four shelter animal hospital wards, two private patient hospital wards, digital x-ray capability, in-house pathology capability and computerised record keeping via Customer Logic Vet and Shelter-mate.

This is a busy role, and you will be required to provide a high level of customer service, both verbally and written to clients and to other RSPCA Victoria internal departments, ensuring all necessary documentation relating to customer interactions and the management of animals within the veterinary clinic are recorded accurately. Effective performance of the role will require a good working knowledge of veterinary nursing patient care, excellent communication skills, pharmaceutical and retail product knowledge, flexibility, and a can-do approach.

Key responsibilities include, but are not limited to:

What we can offer you

What we are looking for from you

Qualifications and Recruitment Requirements

How to Apply

To learn more about our organisation and this job opportunity, please contact our Recruitment Team via: recruitment@rspcavic.org.au for a confidential discussion. 

If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria.

** Please note that we are actively reviewing applications and to apply as soon as possible **

RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.


Animal Eye Care, Malvern East, South-East Melbourne, VIC (posted 16th June) Receptionist

Animal Eye Care logo

Veterinary Receptionist

Animal Eye Care
181 Darling Rd
Malvern East 3145

Full Time Veterinary Receptionist - Specialist Referral Practice

Animal Eye Care is the pre-eminent Veterinary Ophthalmology Clinic in Australia and continues to grow. We are seeking a receptionist to join our existing veterinary and nursing team on a permanent basis. Fulltime work of 38 hours Monday to Friday is offered. Part time work will be considered for the right candidate. Weekend work is not required for this role.

Animal Eye Care was the first stand-alone veterinary referral practice in Australia and has set the standard for providing the highest level of patient care and veterinary ophthalmology for nearly 30 years. We are focussed on the care and wellbeing of the patient and their carers. We do not sell “stuff” and aim to provide the best and most compassionate medical and surgical care.

Your Responsibilities include:

Qualifications, Skills and Attributes:

Animal Eye Care can offer:

Further Information:

Please visit our website animaleyecare.com.au for further information about who we are and what we do.

Please send your application and CV to our Practice Manager Nicole Turnbull at careers@animaleyecare.com.au if this position appeals to you. If you would like more information please call 03 9563 6488 and ask to speak with Rose Schrader our Head Nurse.


Third Avenue Veterinary Surgery, NE Brisbane, QLD (posted 13th June) Receptionist / Practice Manager

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Receptionist / Customer Care Manager - Permanent Part Time

Do you love making both people and pets feel welcome and valued? Are you super organised, proactive, and passionate about great customer care? Do you believe veterinary receptionists play a vital role in the heartbeat of a clinic?

If you’re ready for a rewarding challenge, we’d love to hear from you!

About the role:

We have an exciting opportunity available for a bubbly, professional, and customer-focused Veterinary Receptionist/ Customer Care Manager to join our team. This role would suit someone with a strong background in customer service, exceptional communication skills, and a genuine love for animals and their people.

About us:

Located in a beautiful northern coastal suburb of Brisbane, our privately owned, family-sized small animal clinic prides itself on our close-knit community, where pets are truly part of the family.

We’re a friendly team of dedicated vets and animal lovers, committed to providing the best care and experience for every pet who walks through our doors. We’re on the lookout for someone who enjoys being the warm, welcoming face of our clinic, while keeping everything running smoothly from reception to the consult room and beyond.

Key responsibilities include:

Our ideal candidate will have:

What we offer:

You’ll be joining a supportive, passionate, and down-to-earth team initially working around 36 hours per week, Monday to Friday — with no weekends!

Staff discounts, including Health and Wellbeing benefits

Access to our Employee Assistance Program (EAP)

We genuinely value loyalty, trust, and a job well done, and we’re committed to making our clinic a happy and rewarding place to work.

Interested?

If this sounds like your perfect next move, please email us at: thirdavenuevets@gmail.com with your cover letter (letting us know why you’d be a great addition to our team) and your resume, including the contact details of three referees.

We can’t wait to meet you!


Melbourne Animal Referral Services, Hawthorn East, Melbourne VIC (posted 12th June) Customer Service Representative 

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Customer Service Representative 
Advertised as: Full time/Part Time
Location: Melbourne, Hawthorn East

About Us…

MARS hospital is a centre of clinical excellence. We are dedicated to achieving the best possible outcomes for every pet and pet owner. As an extension of our established mobile surgical services, MARS hospital will be offering the highest standard in surgery, oncology and Internal Medicine services within Melbourne.

MARS is a multidisciplinary small animal referral hospital with onsite specialists in surgery, oncology, Internal Medicine and supported by specialists in diagnostic imaging, interns, reception, and nursing staff.

Our staff are considered experts in their field and industry leaders. We are completely focused on our team, including every current and future member. We value development and reward our staff with CPD available to all. We are dedicated to ensuring an appropriate work-life balance for all staff. If you wish to join our team that means you also are driven to achieving the highest possible standards of patient care and wish to work within a facility where staff excel at their job within a fun, inclusive and exceptional workspace.

We are looking for people who truly value teamwork, determined to
take their career to the next level.

Read on to join the MARS family today!

At MARS we offer…

About the role…

The Customer Service Representative role is pivotal to the smooth and professional operation of Melbourne Animal Referral Services (MARS). This role is:

Do you have…

Join the growing MARS family today and be part of a supportive team who love what they do.

Our offer…

Our Values…

We live and breathe our values every day:

If this sounds like you, please send your Cover letter and resume to
dkeirs@garsvets.com.au and recruitment@marsvets.com.au


Vetcall Mudgeeraba, Gold Coast, QLD (posted 11th June) Client Care Coordinator

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CLIENT CARE COORDINATOR – Vetcall Mudgeeraba

Vetcall Mudgeeraba is a popular and thriving veterinary practice serving our local community of pet lovers. Our modern clinic and friendly team are looking for an experienced medical receptionist, a real go getter with a bright smile to run our busy front of house services and provide exceptional customer care.

To be considered you must meet the following criteria:

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention. You should have a natural love for animals and strive for a stress-free environment.

This is a full-time position, working Mon to Fri 7:45am to 4pm.

We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.

Only applications with a cover letter addressing the criteria with a current resume will be considered. Only short listed applicants will be contacted.

Applications can be addressed to;

Renae Bentley – Practice Manager
pm.mudgeeraba@vetcall.com.au

We welcome your application.


Veterinary Dermatology Specialists, Osborne Park, Northern Perth, WA (posted 11th June) Receptionist

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Veterinary Dermatology Specialists have an exciting opportunity for the right person to join our team as a part time Dermatology Receptionist (30 hours per week), to commence at the end of July 2025.

About us:
We are a privately-owned specialist veterinary dermatology practice whose core purpose is to provide clinical excellence to pets and their owners in Western Australia. As a team of passionate professionals, we are looking for a client care expert who will share our values of innovation, integrity, care, and dedication. Our vision is to be THE dermatology practice that stands out from the rest.

About the role:
Your main responsibilities:

Our ideal candidate will possess:

Why Join Us?
At Veterinary Dermatology Specialists, we’re proud of our friendly culture and respectful workplace. Bonuses of working with us include:

To be considered for this role, please submit your application to admin@vetdermspecialists.com.au with the following documents:

  1. Current CV
  2. Detailed cover letter outlining how your client care experience can contribute to our established practice.

University of Sydney, Camperdown, Inner West Sydney, NSW (posted 5th June) Client Services Officer

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About the opportunity
The School of Veterinary Science is looking for a Client Services Officer to provide exceptional customer service to Hospital clients, staff and students through the provision of high level reception, telephony and administrative duties.

Your key responsibilities will be to:

About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Client Services Officer who has:

The key benefits

Work Rights
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander Peoplewomenpeople living with a disabilitypeople from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion

How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Chris Masaoka, Recruitment Operations by email to recruitment.sea@sydney.edu.au

© The University of Sydney

The University reserves the right not to proceed with any appointment.


Australian Animal Protection Society, Keysborough, South East Melbourne, VIC (posted 28th May) Receptionist

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The Australian Animal Protection Society is looking for a dedicated, compassionate, veterinary receptionist to fill position at our not-for-profit, no-kill shelter in Keysborough.

Due to ongoing growth, we are currently looking for an experienced veterinary receptionist.

You will be comfortable in a fast paced and busy clinic, assisting both shelter enquiries and outpatients.

The position is part time but with the option of 8 or 10-hour days.

This new member of staff will know how important a functioning cohesive front of house team play in a successful practice and would suit someone with a Reception/Client Service/Admin career wanting to work where the action is.

The right candidate would be:

Duties Include but are not limited to:

What We Offer

If you are interested in this position, please email your cover letter and resume to Megan.Benton@aaps.org.au

See aaps.org.au and 


Vet HQ Double Bay, Sydney's Eastern Suburbs, NSW (posted 27th May) Customer Service Representative

Vet HQ logo

Full time- Customer Service Representative

Vet HQ is currently seeking an enthusiastic, motivated customer service representative to join our amazing team. One of our lovely receptionists is going to be joining our nursing team, so this unique opportunity has become available.

Vet HQ Double Bay is privately owned practice, we also have a sister practice at Darlinghurst.

We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. We are a progressive multi vet practice and we are looking for someone who is a confident and level headed professional and who is committed to the client and delivering a five-star customer service experience. This is an extremely important role as you are the clients first point of contact and the last.

At Vet HQ, we are committed to professional development and maintaining a positive culture so that we can continue to deliver gold standard service.

This role is 5 days per and may include an occasional Saturday.

We provide a positive work culture and live by our value which are; Together we are more successful Learn, grow, evolve We communicate directly, honestly and empathetically We do the best we can We take ownership and we are the solution We care about our pets, people and the planet

Skills and attributes:

Key responsibilities include:

What we can offer you:

If this sounds like the perfect role for you then please email: kate@vethq.com.au

We pay above award and salary is negotiable depending on experience.


Advanced Vetcare Kensington, Inner City Melbourne VIC (posted 27th May) Veterinary Receptionist

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VETERINARY RECEPTIONISTS REQUIRED - Part Time and Full Time

Advanced Vetcare is a veterinary referral centre in Kensington with 24-hour emergency and critical care support. We are a continually growing team in a purpose-built facility and now with the exciting addition of a brand new hospital in Kew.

At Kensington, we currently house specialist small animal surgery, internal medicine, oncology and  ophthalmology services.

See clinic photos here

Due to the continuing expansion of our services to our new facility, we are in need of more front-of-house team members.

Applications are invited from nurses or veterinary receptionists to fill part-time or full-time roles. We can be very flexible with your rostering with consideration to your out-of-work life!

The successful candidates will have the ability to work closely within a supportive team, but also efficiently and independently in an often challenging and unpredictable environment.

The positions will require friendly, welcoming and professional attitudes, as well as outstanding communication skills.

This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients, our patients and our referring Vets.

These positions will contribute to our customer service hours rostered over weekday, evening and weekend shifts.

Interested parties should submit a letter of introduction, resume and two current referees to: careers@advancedvetcare.com.au

Benefits of working at AVC:

See our website www.advancedvetcare.com.au  

You can also find us on Facebook and Instagram

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Marsden Veterinary Surgery, City of Logan, QLD (posted 26th May) Client Care Coordinator

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CLIENT CARE COORDINATOR – MARSDEN VET SURGERY

Marsden Vet Surgery is a popular and thriving veterinary practice serving our local community of pet lovers. Our modern clinic and friendly team are looking for an experienced medical receptionist, a real go getter with a bright smile to run our busy front of house services and provide exceptional customer care.

To be considered you must meet the following criteria:

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention.

You should have a natural love for animals and strive for a stress-free environment.

This is a full-time position, working Mon to Fri 745am to 4pm.

We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.

Only applications with a cover letter addressing the criteria with a current resume will be considered. Only short-listed applicants will be contacted.

Click here to Apply Now!! We welcome your application.


Hampton Park Veterinary Hospital, South East Melbourne VIC (posted 20th May) Customer Care

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Customer Care Part-Time 
South East Melbourne Suburbs

You will be the welcoming face of the veterinary practice and responsible for taking care of our clients, front of house duties’ and along the way receive a few pet cuddles.

If you have a "nothing is too much trouble" attitude and are willing to go above and beyond to impress our clients, make them feel comfortable, then you will be the perfect fit.

This role is vital to our team performing seamlessly!

Maybe you have previous veterinary nursing experience and want to move fully into a customer care role or from a completely different industry that has excellent customer relations skills? 

The clincher is you must possess:

If you are organised, can work unsupervised and follow instructions (...with your own flare and initiative of course) then this job is for you!

This part time role 4 shifts per week which equates to approx. 23 hrs a week. You would need to be available for both morning shifts 8.15am-1.15pm, or afternoon shifts 1.15-6pm and a share of the Saturday rota approx. 1 in 3.

If you think you could be our next team member then we need to hear from you.

The Application Process:

Attach to your application a short video recording of a mock telephone answering as you would think appropriate at the hospital.

In the recording be sure to spend 30 seconds telling us why you are the best person to be the welcoming face of Hampton Park Veterinary Hospital. 

Please send your CV, covering letter and recording directly to either
application@hamptonparkvets.com.au or SMS your CV and recording directly to us at 0493 248 187

www.hamptonparkvets.com.au

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Bungendore Veterinary Surgery, Queanbeyan Region, NSW near ACT Border (posted 20th May) Receptionist

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We are seeking a full-time Veterinary Receptionist OR full-time employee to work between a small animal nursing role and reception role. Bungendore Veterinary Surgery is a busy rural mixed practice close to Canberra and Queanbeyan. We strive for excellent patient care and customer service and we are privileged to have a fun and hard-working team.

The responsibilities and duties would include:

+/- small animal nursing role which would include: patient care, assisting with procedures, monitoring patients, client education, maintaining the clinic, sample collection, record keeping and assisting with surgery.

The right person for the role would have the following attributes:

This is a rewarding and challenging role where you will be well supported. This full-time position also has flexible work hours that can be negotiated. Pay rates above award commensurate with experience.

Contact Stacy at Bungendore Vet 02 6238 1133, or stacygwyth@gmail.com if interested


Port Phillip Animal Hospital, Albert Park, Inner South Melbourne VIC (posted 13th May) Receptionist

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We’re Hiring – Veterinary Receptionist! 🐾

Join the team at Port Phillip Animal Hospital as our friendly and compassionate Veterinary Receptionist! We’re looking for someone who loves animals and enjoys helping people. No veterinary nursing experience required – just excellent customer service skills and a passion for pets!

What You’ll Do:

✅ Greet clients and their pets with a warm, welcoming attitude
✅ Schedule appointments and manage bookings
✅ Handle phone and email inquiries
✅ Process payments and maintain records
✅ Assist with general administrative tasks

What We’re Looking For:

🐶 Strong communication and organizational skills
🐱 Ability to multitask in a fast-paced environment
🐰 Positive attitude and team player
🐦 Previous reception or customer service experience preferred

📍 Location: Port Phillip Animal Hospital
📅 Availability: Full-time/Part-time positions available

Ready to be the friendly face our clients and their pets rely on? Apply now by sending your resume to ppahvetjobs@gmail.com

We can’t wait to meet you!

See our website

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Epsom Road Vet, Ascot Vale, Inner City Melbourne, VIC (posted 8th May) Receptionist

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Epsom Road Vet.
Veterinary Receptionist/Customer Concierge.

Are you an experienced veterinary receptionist or a vet nurse who has realised your true passion is to help pets and owners by delivering excellent client care?

Located in Melbourne’s vibrant inner west, Epsom Road Vet is growing, and we are looking for a dedicated, friendly, and capable professional who is as passionate about people as they are about pets.

As the first welcome and point of contact for our clients, you will help set the tone for their entire experience with us. If you enjoy building strong relationships with people, staying organised in a dynamic environment, and being a key part of a close-knit team—we’d love to meet you.

This role is for 30-38 hours per week and may involve some shared Saturday shifts (up until 1.30pm). We are closed Sundays and Public holidays.

What your day will involve:

We’re looking for someone who:

Why you will love being part of Epsom Road Vet?

Email mark@epsomrdvet.com.au with your resume and a brief cover letter telling us what makes you a great fit for this role.


Centenary Vet Forest Lake, Outer South-Western Brisbane, QLD (posted 7th May) Receptionist

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Part Time or Full Time Veterinary Receptionist – Be the Heart of Our Forest Lake Clinic

Are you an organised, people-focused professional looking to join a team that values compassion, communication, and collaboration? Centenary Vet Hospital is seeking a dedicated receptionist for our Forest Lake consultation-only clinic, where you’ll play a central role in keeping our small but busy practice running smoothly.

🔹 Client-Facing Superstar – As the first and main point of contact for our Forest Lake clients, you’ll be responsible for delivering warm, empathetic, and efficient service. You'll handle bookings, payments, phone and email enquiries, and ensure every visit runs smoothly and feels personal.

🔹 Dynamic and Supportive Role – While your primary role is reception-based, this position also involves some animal handling and assisting with veterinary consultations. This is a great opportunity to be hands-on and contribute directly to patient care.

🔹 Skills That Set You Apart – Experience in CRM systems and marketing is highly regarded, but not essential. If you’re enthusiastic and willing to learn, we’ll support you with the training you need.

🔹 Who We’re Looking For

We want someone with:
✔ Excellent communication skills
✔ Great attention to detail
✔ A genuine love for animals and their people
✔ Confidence working independently in a small team
✔ Prior vet clinic or medical receptionist experience (preferred)

You’ll be working closely with our experienced vets and nurses, and will have strong support from our main Middle Park hospital. We’re proud of our commitment to care—for pets, their human families, and the professionals who treat them.

📩 Sound like the role for you?

Contact Caitlin at 📧 drcaitlin@centenaryvets.com.au or 📞 07 3376 4144.

See photos here

For more information, see centenaryvets.com.au and 


Beecroft Vet, Northern Sydney Region NSW (posted 7th May) Receptionist

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Full time or Part time Receptionist

Beecroft Vet is looking for an awesome receptionist to join our amazing, friendly and energetic team.

Who is Beecroft Vet?

Beecroft Vet is a family owned and run vet clinic. We have a friendly, fun and caring work environment; with a great client base that are loyal, friendly and grateful for any help.

Beecroft Vet is a state of the art, brand new purpose built clinic; located opposite Beecroft train station and bus stops. There is also plenty of surrounding all day parking.

While experience in a veterinary clinic would be advantageous, it is not essential. In this role, you will be shadowing our current receptionist and learning on the job. We are a modern and completely paperless clinic with EZYVET as our practice software. Being completely paperless means receipts, vaccination certificates, reminders etc are all automated.

What’s in it for you?

The successful applicant will be able to work well in a busy team, be friendly with excellent communication skills and have a professional and caring work ethic. They will be required to answer phones, book appointments, admit some patients for surgeries, check/respond to emails and accept payments.

If you’re interested, we’d love to hear from you. Please send your CV to staff@beecroftvet.com.au and we’ll be in touch.

See our website: www.beecroftvet.com.au

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VetLove Labrador, Gold Coast QLD (posted 6th May) Receptionist

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Veterinary Receptionist – Experienced (Full-Time) | Labrador, Northern Gold Coast QLD

We are a busy and friendly veterinary surgery located in Labrador on the Northern Gold Coast, and we're looking for an experienced Veterinary Receptionist to join our team in a permanent full-time role.

About the Role:

This is a dedicated reception-only role—no nursing duties required. You will be the welcoming face and first point of contact for our valued clients and their pets, providing exceptional customer service and administrative support in a fast-paced, caring environment.

To be successful, you will have:

What We Offer:

If you meet the criteria and are looking to join a positive and passionate veterinary team, we’d love to hear from you!

To apply, please send your resume and a cover letter to hr@vetlove.com.au

Ref: VL Labrador Receptionist


St George Animal Hospital, Kogarah, Southern Sydney (posted 2nd May) Client Services Representative

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Client Service Representative

Location: St George Vets, Kogarah
Position: Full-Time Client Service Representative
Hours:
Monday – Friday 8:00am-4:00pm

About Us:

At St George Vets, we are dedicated to providing exceptional care for pets and outstanding service to our clients. Our team is passionate about animals and committed to ensuring every visit is a positive experience. We are looking for a compassionate and organized Client Service Representative to join our team and help us continue to deliver topnotch care.

Job Description:

As a Client Service Representative, you will be the first point of contact for our clients and their beloved pets.Your role plays a vital part in ensuring our clients and their pets feel welcomed, informed, and supported throughout their visit. Your role will involve managing the front desk, handling appointments, and providing exceptional customer service. You will work closely with our veterinary team to ensure smooth daily operations and create a welcoming environment for our clients.

This role is primarily based at our Kogarah hospital, with regular shifts at our Carlton hospital every Monday.

Key Responsibilities:

Qualifications:

Why Join Us?

What We Offer:

How to Apply:

We’re excited to hear from passionate individuals who share our dedication to outstanding customer service and animal care! If you’re a dedicated individual with a passion for people and animals, and a commitment to delivering outstanding customer service, we’d love to hear from you! Please send your resume and a cover letter outlining your relevant experience to our Practice Manager at ashleigh@stgeorgevets.com.au.

Only candidates selected to move forward will be contacted. Those candidates will be contacted for a brief phone interview as the first step of the hiring process.


Join us at St George Vets and be a part of a team that makes a difference every day!


Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.

We offer an advertising service for employers requiring practice managers, groomers, receptionists or other support staff, both locum and permanent.

From 1st July 2025 the fee for veterinary clinics to place adverts on this page is $170.00 inc GST per advert.

For companies who are not veterinary clinics, but wish to employ veterinary nurses or related professionals the cost is $70.00 inc GST per week ($280.00 minimum fee).

If you would like to place an advert, please email your advert to jobs@kookaburravets.com Please include full contact details. (please note - we will not accept faxed adverts)