Vet Nurses and other support staff
Practice Management and Administration Roles
VetLove Ashgrove, Brisbane Inner West QLD (posted 25th November) Clinic Manager
Full Time Clinic Manager – VetLove Ashgrove
We are looking for a Clinic Manager to run the incredible team at VetLove Ashgrove, supporting owner Dr Ashlee in the general running of the clinic. We are looking for someone with previous experience running a large service-based business. Veterinary experience not required as we have amazing nurses for this very important role.
If you are an amazing Clinic Manager who wants to work in the best veterinary hospital in Brisbane with the best team in Brisbane, then this is the job for you! And no, we are not biased!!
What we can do for you
We know you work hard, so we also want to give you the time off to spend with family/friends/pets/hobbies whatever interests you!
We have strong core values and ethics with the patient’s best interest at heart; the good old saying “treat every pet as if they were your own” is true within VetLove.
Days are never boring! Practical jokes, coffee, chocolate and great team environment makes every day a pleasure, sure we get stressed and have our off days (who doesn’t) but as a rule we club together and smash the day out as a team.
We set aside money to help you with your skills and education, you want to learn more. We can assist you, we can even source courses for you. We also have a VetLove Conference every year.
You want ownership/bonuses/feedback and recognition – you got it!
Support, collaboration, and team spirit is not only with the individual clinic but across the VetLove team. Known for our culture, the Leadership team are also a great group to be around. Meeting every month, it’s a crazy day but always fun; friendly competition across the group makes for some interesting conversations.
You have the autonomy to make decisions and we trust your judgement. Our expectation is that you do the right thing for our clients, our patients, our team and your business.
What are we looking for?
We need someone with proven experience running a large team. You need to have exceptional communication and leadership skills. Attention to detail and time management is very important. Clinic administration and financial management including inventory control, stocktakes, reporting, clinic systemisation and compliance. Problem solving along with exceptional client care is also required.
What’s next?
Don’t ignore this opportunity, if you have proven experience within a similar role then apply now.
Are you happy in your current role? You could be happier! Send your resume and cover letter in, what’s the worst that could happen? You apply and you love us (of course you will) and what if you are everything we are looking for?
Email hr@vetlove.com.au Ref: VL Ashgrove CM. Your application will be kept highly confidential until we can shout from the rooftops that you are part of the VetLove family!
Watch this short video for more information: https://youtu.be/OSDtICko6ck
The Vet Practice, Whittlesea, Outer NE Melbourne VIC (posted 23rd November) Hospital Manager / Vet Nurse
Veterinary Nurse/Hospital Manager - Permanent Part Time
Are you a Veterinary Nurse looking for your next step?
A part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, The Vet Practice Whittleseadoes things a little differently.
While we are classified as a general practice clinic, we offer much more than a standard general practice. Between our dedicated reception team, our hospital, and our rehabilitation team, we pride ourselves on educating clients about their options, while offering a variety of both holistic and medical, diagnostic and treatment options.
We are looking for a Veterinary Nurse/Hospital Manager who is passionate about providing high standards of patient and customer care and is ready to lead our team.
The Role
- General nursing including patient care and anesthetic monitoring
- Overseeing the nursing team and scheduling daily workloads
- Client communication including admission and discharge
- Triaging of patients and hospital procedures
Why you should apply
- Above award wages.
- Exposure to new and exciting areas of veterinary medicine including MRI, CT, Hyperbaric Oxygen and underwater treadmills.
- Generous clinic discounts for your own fur babies
- VNCA membership paid for
- Access to paid Volunteer Leave, Parental Leave and Apiam Reward Day (extra day of annual leave!)
- Opportunity for career progression within an industry leading organisation
- Discounts from various retail, travel, fitness and health providers
- Work life balance and mental health taken seriously, we have our own Mental Health
- First Aid Officer and an excellent Employee Assistance Program
About you
- Cert IV Veterinary Nurse or Veterinary Technician
- 4 years' experience within a busy Veterinary Clinic
- Passionate about providing gold standard patient care
- Experience with Ezy Vet and Smart Flow desirable
- Leadership training or experience advantageous
- Strong problem solving, decision making and communication skills
- Commitment to promoting positive workplace culture
If this sounds like the opportunity for you then send your CV and cover letter to: recruitment@apiam.com.au
Northside Veterinary Specialists, Terrey Hills, NSW (posted 23rd November) Veterinary Nurse Coordinator - Specialist Surgery
Veterinary Nurse Coordinator - Specialist Surgery
About you
Our ideal nurse will meet the following criteria:
- Min. Cert IV Veterinary Nursing qualification, or equivalent. (Diploma desired)
- Min. 2 years nursing experience (previous referral experience is desired)
- Theatre/surgical nursing experience essential
- Natural leadership qualities and an ability to build a cohesive, diverse team
- Thrives in a fast-paced environment
- Excellent organisational skills
- Dependable and reliable in character and possess a strong work ethic
- Abides by company safety policies and procedures.
- Ability to use initiative and strong problem solving skills
About this role
Our surgical coordinator will lead and mentor our team of surgical nurse superstars. They will collaborate with the team and other departments in an efficient and respectful manner to achieve the best possible outcome for all animals in care. They will work closely with the Practice Manager and Clinical Director to create a high-performing team. They will provide Induction, training, and continual development of nursing staff within their department including performing regular performance appraisals of department nurses. They will Coordinate the surgery team including rostering, and assisting with the operations and procedure schedules. Support the surgical nurses development through mentoring and the personal development review process. Be the go-to for all surgical nursing operational matters and standards of care. The coordinator will assist in the planning and set up of our new theatre suite in a purpose-built hospital that we will be moving to in 2023.
Our surgical team works in a very fast-paced environment and acts as the patient advocate – ensuring each and every surgical patient receives optimal care, from admission through to discharge. We perform a huge range of procedures, from routine orthopaedics to emergency surgeries, laparoscopic and arthroscopic procedures, spinal surgery, and so much more. The surgery team works very closely with our other specialities to provide coordinated, comprehensive care.
About us
- Boutique Specialist / Referral Centre in Sydney's Beautiful Northern Beaches
- Friendly, inclusive environment where you are encouraged to continually grow
- Interesting and varied caseload - we do some really cool surgery!
- New purpose built hospital coming 2023
We are a growing referral centre with specialists in Internal Medicine, Surgery, Exotics, Cardiology, Anaesthesia, and Diagnostic Imaging. We pride ourselves on maintaining a close-knit team, and providing exceptional service that makes the client feel like their pet is as important to us as it is to them. We are also Cat-Friendly accredited.
Our offer
NVS is working to become the Employer of Choice amongst the specialist hospitals of Sydney. We strive to promote a healthy work environment and have a strong focus on overall wellness. We provide a range of in-house and external CPD and learning opportunities, and truly wish to see every one of our employees reach their career goals.
We offer a competitive salary and benefits package, and – perhaps the biggest bonus of all – we don’t work nights, weekends, or public holidays! We are very fortunate to be partnered with Northside Emergency Veterinary Services (NEVS) who operate in the same building after-hours, looking after our patients so we can go home and be re-energised for our next shift. We offer flexible working hours and can accommodate a 4 or 5-day workweek.
Interested?! We’d love to chat! For a confidential discussion, send your CV and covering letter to hr@northsidevetspecialists.com.au
East Bentleigh Veterinary Clinic, South East Melbourne (posted 19th November) Practice Manager
East Bentleigh Vet Clinic are looking for a Full Time Practice Manager to join and lead our team!
East Bentleigh Vet Clinic is a modern purpose-built hospital, with a caring and experienced team of veterinarians and nurses who are committed to providing excellent customer service and exceptional pet care. We are a very busy clinic offering a wide range of services and advanced surgical procedures.
We are seeking a passionate people leader to join our tight knit team. The ideal candidate will have experience managing a team, veterinary industry experience is highly desired but not essential.
We pride ourselves on a positive, encouraging clinical culture – ensuring a good work life balance for all staff will be a top priority for you! You make sure everyone’s birthday is celebrated, that lunch breaks are taken and respected, provide flexibility around working hours, and encourage volunteer work - you can see a small part of our recent community work on our website!
It’s only right to appoint a Practice Manager ready to support our team and oversee the effective operations of the practice, this role will see you:
- Managing team and client satisfaction
- General support in day-to-day operations
- Supporting the team in their development
- New team member recruitment and induction
- Managing Accounts Payable/Receivable
- Rostering, payroll processing and annual leave coordination
- Coordinating regular team meetings and conducting regular team training sessions
- Managing equipment maintenance and repairs
- Managing WHS compliance
Perhaps you're an experienced veterinary nurse looking to step up into a management role? Or you may have previous management experience within a healthcare/similar industry.
You also have:
- Exceptional customer service skills
- Excellent written, IT and communication skills
- Demonstrated client relationship building skills
- A hard-working and a hands-on approach to your work
- A willingness to roll up your sleeves and get involved at all levels, with energy and drive
- Sound business knowledge and financial understanding with the ability to review financial information, set and achieve targets, and implement effective plans
Benefits of working with us:
- Leadership Development and Business Training
- Access to our Employee Assistance Program
- Great discounts on personal pet care, including a friends and family discount scheme
- Paid parental leave
- Discounted rates for gym access for you and your family
Apply now! Send your CV and Cover Letter to Nicole at npatterson82@live.com.au
Animal Referral Hospital Essendon, Inner N Melbourne VIC (posted 18th November) Hospital Manager
Veterinary Hospital Manager - Full Time
ARH Essendon VIC
- Diverse and challenging opportunity
- Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of Essendon and surrounding suburbs
- Supportive, inclusive, stimulating and fun workplace
- Paid parental leave
About Us
We are part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia. We provide the highest quality specialist medical, surgical, oncology, ophthalmology and diagnostic animal services including 24-hour emergency and critical care. We take pride in our dynamic environment and no day or night is ever the same.
About Your New Role
We are seeking a dynamic and passionate Hospital manager for our Essendon hospital. As an integral member of the leadership team, you will be responsible for the business development, strategy, management and accountability of our Essendon hospital. The Hospital Administrator will work closely with the VIC General Manager, hospital Veterinarians, nurses, technical staff and support teams. The hospital operates 24 hours 7 days a week and provides both Specialist and Emergency care.
Responsibilities include:
- Provide support to our frontline teams, our people are our business
- Promote high standards of patient care
- Building relationships with our valued referring veterinarians
- Financial leadership and reporting for the hospital
- Project management within the hospital
- Marketing and promotional coordination
- Leadership in business strategic planning and execution along with the leadership team
- Ensure adequate resources and support are available to teams to deliver the highest quality of care to patients
- Liaise with other hospital managers to ensure alignment and promotion of the business group and to maximise efficiency, profitability and productivity
About You
The right candidate should have substantial knowledge and experience in business operations. You should be a humble and resilient person with a desire to help others succeed and grow. You understand that customer service is a business imperative. Your excellent written and verbal communication skills, excellent time management skills and your strong ability to prioritise work will allow you to realize your passion for positive business, hospital, people and patient outcomes. The candidate should have proven experience and success working independently, working within a team and with various internal and external stakeholders. The ability to adapt, listen and collaborate, find and execute improvements and processes and lead change are crucial. With a flexible and creative attitude towards work, you will fit well within our culture.
The right candidate will be part of a high performing team and will be expected to have:
- Certificate IV in Veterinary Nursing or higher
- Post graduate qualifications in a related field, such as business, commerce, business management desirable but not essential
- 2 or more years of experience in a leadership or managerial role
- Excellent problem solving, decision-making and organisational skills
- Experience with the MS Office suite especially Excel
- Knowledge of RX Works and SmartFlow is desirable
- Project management experience is advantageous
- Prior experience in a veterinary, medical or allied health clinical environment will be highly regarded
We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus leave entitlements, continuous education program and other employee benefits will be provided. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
Apply Now or for a confidential discussion about this opportunity contact:
Aimee Elliott – Talent Acquisition Business Partner
Aimee.elliott@gxltd.com.au
North Shore Veterinary Hospital, Artarmon, NSW (posted 17th November) Hospital Nurse Unit Manager
North Shore Veterinary Hospital are looking for a Hospital Nurse Unit Manager with oversite of our nursing team!
The NSVH is situated on the Lower North Shore of Sydney and has a strong well-established client base. We have an outstanding group of team-orientated veterinarians who work together to provide excellent veterinary care in a fun caring environment. The group is closely associated with North Shore Veterinary Specialist Centre, which is an expanding multi-disciplined Veterinary Hospital also located on the lower North Shore of Sydney. We have developed a strong culture based around a collaborative team effort to provide outstanding veterinary care to our patients.
Duties for the position will include but not limited to:
- Managing the roster for our nursing staff
- Implementing training and development strategies
- Co-ordination of day to day operations for the nursing team
- Occasional clinical work (veterinary nursing duties)
- Involvement with the development of the annual financial budget for the nursing teams
What we can offer you:
- A competitive salary
- Continuing education/training can be developed around the successful individual
- Career progression and development within a world-class, reputable facility with support from the CEO
- Access to a broader veterinary community, resources, and the development within VetPartners
The successful candidate will ideally have:
- Certificate IV in Veterinary Nursing
- Certificate in practice management or above
- Excellent time management and communication skills
- At least 3 years of experience in specialist and or emergency veterinary hospitals
Apply to by emailing your resume to Clare.Kolokossian@Vet.Partners
Swan Street Veterinary & Wellness Centre, Richmond VIC (posted 15th November) Assistant Practice Manager
Full Time Assistant Practice Manager
Swan Street Vet is looking for a Full Time Assistant Practice Manager (2IC). This would suit a Nurse or Customer Relations Superstar that is ready for the next step in their career!
We are looking for someone to join us who is ready to take their next step in their career from nursing or customer service into leadership. The role will entail 2IC tasks and responsibilities while being supported by the current leadership team and practice manager.
This position has an administration and customer service focus with duties to support the team as a whole in their day-to-day functions. With the support of our super experienced nursing team, the goal of this role will be to support communication between our hospital team and our clients.
Are you?
- An experienced nurse or a customer service superstar that sees the value in yourself and your team?
- Someone who loves building strong relationships and has a passion for educating clients?
- A multi-tasking cool cucumber that’s able to manage your own time?
- Someone who likes all areas of nursing including surgery and consulting?
- Able to give and receive some fun clinic banter?
- Someone who loves sharing your opinions and contributing to the continual improvement of the clinic?
At SSV we are all about:
- Fear free practices
- High standards of patient care with no exceptions
- Small close-knit team that have each other’s backs
- Friendly clients that follow our recommendations
- We have dedicated receptionists 90% of the time so you can focus on doing what you love, nursing!
- Purpose built clinic with ASAV hospital accreditation
- Directly opposite a train station and about 20 metres from the tram
- Amazing coffee shops nearby!!
What you’ll do:
- Assist in day-to-day roster changes, leave approvals, shift changes
- Monitor and manage emails
- Following up orders and client enquiries
- Approving invoices
- Following up on insurance claims43736
- Updating the clinic website and assisting with social media
To apply, send your resume and cover letter to emma.burke@vetpartners.net.au now!
Greencross Vets Brookvale, Northern Beaches Sydney NSW (posted 15th November) Practice Manager
Practice Manager | Full Time | Brookvale NSW
Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service? Would you like to combine your love of both people and animals daily; whilst being minutes from the beautiful beaches?
We have a role available for a leader to work alongside the team and manage the day to day operations of our busy Veterinary clinic. This is a great opportunity to let your passion shine every day whilst being part of a supportive Veterinary Community!
We have a great relationship with the PetBarn team and their clients, conveniently located right next door! For the food lovers - we are next door to McDonald’s, walking distance to several great Cafés and restaurants and there is a huge selection of online food providers who deliver to us!
Key responsibilities include:
- Predominantly; your focus will be centred around managing people, the day to day flow of the clinic, maintain outstanding customer service, delivering gold standards of patient care and fostering a positive and collaborative team culture
- Create and maintain a mentally health workplace for your team.
- In collaboration with the Veterinary director and Area Manager you will be responsible for the financial and team performance of the clinic
- Undertake general nursing tasks
- Administration tasks such as inventory management, rostering, attending meetings, schedule management, people and change management
What you’ll bring
- A Passion for outstanding patient standards of care
- Strong communication and customer service skills
- Good business acumen and organisational skills
- Previous experience leading a team desired
- Previous nursing or clinical experience desired
- Strong leadership and team building skills along with the ability to foster a positive team culture
- A solutions focused attitude
- Experience with RX works desired
What we can offer you
- A Full Time role with variety, hours can be flexible for the right candidate
- Above award pay rates and great benefits
- A friendly team environment and support from your Area Manager 24/7
- Commitment to your career development through access to continued education and ongoing mentorship
- Access to a network of like-minded Vets, Vet Nurses and Practice Managers with time allocated regularly to come together
- An annual all-expense paid trip to our annual Symposium
What would it be like to work with us?
Greencross is simply a great place to work. We’re focused on your professional growth and development, providing opportunities for you to progress in areas that spark your passion to change the lives of pets. We offer continued education and support, internally and externally, to give you development based on your interests and long-term goals. We also provide you access to experts in areas such as mental health and pride ourselves on our support programs. Greencross provides the best mentoring and structured ongoing Vet and Vet Nurse development program opportunities in the country. We are proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and a structured return to work clinical program.
If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Renae Kelton, Area Manager on: Renae.kelton@gxltd.com.au
Greencross Vets Coreen Avenue, Penrith, Western Sydney NSW (posted 11th November) Business Manager
Opportunity for a Business Manager to join and lead a high-calibre team in a Non-clinical Full Time role.
- Permanent Full Time role across two clinics
- Commitment to your ongoing career development
- Great employment perks!
About Us & Your New Role
We are seeking a passionate Business Manager to join our well-established family-friendly team, providing operational management across our Coreen Avenue clinic and one other site.
Our Coreen Avenue, Penrith clinic is one of the many leading Greencross pet hospitals in the veterinary industry, providing premium and outstanding pet care services. Our facilities range to include a canine learning center, indoor park and puppy preschool, in-house lab, as well as an annex clinic dedicated to the care of our feline friends. The entire team have a genuine love of what they do and a desire to make a difference in the lives of people, pets and their community.
Your responsibilities will include, but aren’t limited to:
- Strategic, operational and financial performance responsibility of multiple GP clinic sites
- Foster a collaborative culture that encourages continuous improvement and implementation of operational best practice across all clinics in cohort
- Lead, motivate and develop team leaders and work with clinic teams to optimise performance.
- Build effective stakeholder relationships to ensure continuous improvement of the business. This includes Recruitment, IT, Marketing, HR, Property, Operations, Finance etc.
About You
You’ll have substantial knowledge and experience in business operations and be an approachable and influential leader with a desire to help others succeed and grow. You understand that exceptional customer experience is a business imperative. Your ability to adapt, listen and collaborate, find and execute improvements and processes and lead change will be crucial. With a flexible and inspired attitude towards work, you will fit well within our culture!
The right candidate will bring:
- Formal qualifications (diploma or higher) in business, commerce and business management
- 3+ years of leadership or management experience, preferably within the Veterinary or medical industry
- Multi-site management experience
- Excellent commercial acumen with proven track record on business and financial principles and practices
- Highly organised and adapt to quickly changing priorities
- Excellent problem solving, decision making and organisational skills
- High level of emotional intelligence and strong stakeholder liaison skills
- A self-directed attitude and an ability to work independently
- A record of valuing, motivating and developing team members through effective leadership and management
- Well-developed written and oral communication skills particularly in relation to influencing consultation and negotiation
- A demonstrated proficiency in Microsoft Windows, particularly Excel
- Knowledge of RxWorks or other veterinary/medical software is highly regarded
- Knowledge of or prior experience in a clinical environment is desirable
We Can Offer You
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace, plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Commitment to your ongoing career development through access to continued education, mentorship and our annual Greencross symposium
- Free annual influenza vaccination
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Petbarn/Greencross Discounts
Apply Now or for a confidential discussion about this opportunity contact Renae Kelton at Renae.Kelton@gxltd.com.au
Sydney Veterinary Emergency & Specialists, Rosebery, NSW (posted 11th November) Operations Manager
Title: Operations Manager – Sydney Veterinary Emergency and Specialists
Description:
Sydney Veterinary Emergency & Specialists are looking for a full-time Operations Manager
Sydney Veterinary Emergency & Specialists is a 1000m2 purpose-built veterinary hospital which in conjunction with our exceptional staff allows us to provide excellent care to patients. The emergency service is a 24 hour a day service with a team of experienced and supportive Vets. The referral team comprises of surgical, medicine, anaesthesia and imaging specialists, in addition to our dermatology specialist and dental service.
We are looking for a caring and professional operations manager to join the team on a full-time basis.
About you:
- You love animals AND their owners.... we have amazing clients who value our high standards of care
- You have leadership experience within the veterinary industry, ideally with formal leadership or management training
- You have exceptional task management and can coordinate complex schedules
- You have a solution-focused approach to work and a positive attitude
- You value collegiality and a positive working relationship with all staff and demonstrate that in your interactions with your co-workers.
- You are innovative in your approach, seeking opportunities to improve processes and further drive the growth of the business
About the job:
- Supporting the general manager in the execution of business strategy and project implementation
- Indicative duties include:
- Procurement
- Financial reporting
- Coordination of equipment and facility maintenance
- New employee onboarding and general inductions
- Intranet and document management
- IT systems maintenance
- This role also carries leadership responsibilities, with a team of operational support staff
About SVES:
- We love clients as much as we love their pets – you'll need a big heart to work here
- We are professional – we hold ourselves to high standards and you should too.
- We are a team of vets, nurses and support staff that are active in sharing knowledge and have a strong focus on continuous improvement in knowledge, skills, and practices.
- We believe in promoting a workplace culture of positivity, growth and support. A happy workplace culture with likeminded individuals is important to us.
Please send your resume to Clare.Kolokossian@Vet.Partners
Greencross Chatswood, Sydney North Shore NSW (posted 11th Novmeber) Practice Manager
Practice Manager | Full Time | Chatswood
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets, benefitting from the resources that the largest veterinary group in Australia can provide, including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Full Time Practice Manager to lead and manage our Chatswood Clinic. You’ll bring your experience in leading a team, exceptional communication skills and passion for pets of course - ready to drive our business forward!
About Your New Role
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
- Nursing duties as required
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent with 2+ years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
What we can offer you
Greencross Chatswood is a united and energetic team of pet-obsessed people just like you! We believe in reward and recognition at every step. When you join our family, you’ll enjoy:
- A growth-focused environment where your development is our priority
- Four weeks annual leave, plus one-week study leave
- CE programs, free AVA and VIN memberships
- Mental health first aid officers at each clinic
- Free and confidential counselling available 24/7 through LifeWorks
- Competitive salary and benefits in line with experience
Apply today and join the Greencross Chatswood team, submit your cover letter and resume to Renae Kelton at Renae.Kelton@gxltd.com.au
Greencross Vets Noosa Civic, Noosaville, QLD (posted 11th November) Head Vet Nurse
Head Vet Nurse
Noosa QLD
An opportunity for a Veterinary Nurse to join our Noosa team on a permanent full-time basis.
- Join a friendly, synergised team
- Let your passion for pets shine every day
- Be part of our supportive Vet community
Greencross Vets provides the highest quality of integrated veterinary services in Australia, with an extended network of General Practice clinics and state-of-the-art Emergency, Specialist and Referral hospitals that are steered by a team of world-class Vets, devoted Specialists, skilled nurses and supportive Management. One of the largest veterinary groups in Australia, we pride ourselves on our veterinary jobs with employee-led development and support program that includes a commitment to a better career/life balance. This allows us to provide an exceptional standard of patient care, with access to all of the resources, technology and equipment needed for best practice medicine.
What you’ll be doing each day
- Managing the day to day operations of our clinic, including stock management, people management, rostering and change management
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Monitoring monthly financial performance and team performance, whilst implementing actions to encourage improvement
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
What you’ll bring
- Certificate IV in Veterinary Nursing or equivalent
- 4 or more years of experience
- Excellent animal handling skills
- A good knowledge and understanding of veterinary nursing procedures
- Good organisational, communication and customer service skills
- Flexible and adaptable within a team environment
What we offer you
- A permanent full-time role with variety
- Above award rates and great benefits
- An interesting and varied role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education and ongoing learning
- Access to a support network of like-minded Vet Nurses
What would it be like to work with us?
Greencross is simply a great place to work. Our Greencross Vets are patient advocates. We’re focused on your professional growth and development, providing opportunities for you to progress in areas that spark your passion to change the lives of pets. We offer continued education and support, internally and externally, to give you development based on your interests and long-term goals.
We also provide access to experts in areas such as mental health and pride ourselves on our employee-led development and support programs.
Greencross provides the best mentoring and structured ongoing Vet and Vet Nurse development program opportunities in the country. We are proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and a structured return to work clinical program.
We are committed to providing career life balance, have an industry-leading Continuing Education program, a highly regarded nursing intern program, plus a wide range of career opportunities throughout our 170+ Greencross Vet GP clinics, Specialist, Emergency and Referral vet hospitals nationally; Animal Emergency Centre, Animal Referral Hospital, Veterinary Referral Hospital, AVSARC, AAERC.
How to Contact Us
If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Michele Burge, Practice Manager on michele.burge@greencrossvet.com.au
Animal Referral Hospital Gosford, Central Coast, NSW (posted 9th November) Full Time Customer Care Manager
Customer Care Manager
ARH Gosford NSW
We are on the hunt for an experienced Customer Care Manager to join our well run Customer Care Team at ARH Gosford
- Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast
- Paid parental leave
About Us
ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer Care Manager who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances. This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.
About Your New Role
Our Client Services Department requires a Manager to co-ordinate daily operations, manage staffing resources, and help facilitate the high emergency standards we are passionate about. We are looking to appoint a talented individual who values team cohesion, innovation, maximising nurse skillsets and the never-ending quest to improve! This is a permanent full-time position with a focus on managerial and administrative duties.
About You
As a successful candidate, you will possess the following skills and attributes:
- Previous experience in the Veterinary or health industry preferred
- 5+ years experience within a client services position within a fast-paced environment
- Management experience
- A strong work ethic and enjoy working as part of a team
- Commitment to gold standard patient care and a “fear-free” approach to patient handling
- The confidence and initiative to work autonomously yet lean on your team as needed
- Ability to multi-task and navigate within a busy, multi-departmental workplace
- A passion for excellent customer service and exceptional communication and interpersonal skills
- Exemplary organisational skills and a high attention to detail
We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive salary plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Continuous education opportunities
- Free annual influenza vaccination
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
Apply Now or for a confidential discussion about this opportunity contact:
Emily Banks
Talent Acquisition Specialist
P: 0421 705 547
E: emily.banks@gxltd.com.au
Mayfield Veterinary Hospital, North-West Newcastle, NSW (posted 8th November) Hospital Manager
Veterinary Hospital Manager
Mayfield Veterinary Hospital is in Newcastle NSW. 2hrs north of Sydney. We have beautiful beaches, easy access to the vineyards of the Hunter Valley and a City with a lot to offer all interests.
We are looking for an experienced Manager who is up for a chance to work alongside a team of skilled professionals in a busy work environment. We work together with equality and respect, we have fun, and we support one another.
We are looking for Someone who can make the role their own, with a chance to make an impact on our already thriving Clinic.
Position: Permanent, Full time
Salary Range: $90,000 - $130,000
The purpose built Mayfield Veterinary Hospital with two branch clinics, are leading providers of small animal veterinary care in the Newcastle area.
Please click here to see photos!
With a highly dedicated team of professionals and state-of-the-art equipment, our hospital offers the best available treatment and technology.
Our team comprises of 8 veterinarians and 20+ support staff, working in an accredited "hospital of excellence" facility. with full surgical and diagnostic facilities.
We are seeking a highly motivated general manager with the vision and expertise to make a significant contribution to the future of the organisation.
You will be leading a hard working team (who enjoy a laugh on the way) and alongside the practice owner who feels exceptionally grateful to the wonderful staff at the clinics.
Essential criteria:
- At least five years experience in a management role.
- Ability to manage the human resources of our hospital, to optimise employee satisfaction, whilst maximising productivity.
- Excellent communication skills, including verbal and written
- A high level of organisation with the ability to prioritise in a busy work environment
- Strong attention to detail and accountability
- Self motivation and the ability to motivate the team
- High emotional intelligence, with excellent interpersonal skills
- Experience in preparing reports and maintaining spread sheets
- Financial experience is highly desirable
Your application should include :
- Cover application letter
- Written response addressing the essential criteria.
- Resume outlining management and other experience relevant to the position. This should include the names and phone numbers of three referees.
Please respond to Nigel Dunn
Via email: manager.mayfieldvets@gmail.com
Lower Plenty Veterinary Clinic, North-East Melbourne, VIC (posted 8th November) Practice Manager
Practice Manager | Lower Plenty Veterinary Clinic | Full Time
- Commitment to your leadership growth, with financial support for development
- Great culture & working environment with state of the art, modern workplace
- Free access to financial, health and wellbeing support services
Located in Lower Plenty, a leafy green suburb 16km Northeast from the Melbourne CBD, Lower Plenty Veterinary Clinic has brand new, state-of-the-art facilities. With our brand new, state of the art facilities, our clinic is fast-paced and well-established, with modern equipment, including digital x-ray, in house pathology, surgical theatre, anaesthetic monitoring equipment, endoscope, ultrasound and much more
Hear from our team: https://youtu.be/HqW8YXBjBDk
As Practice Manager, you will:
- Coach and develop your team to reach their full potential
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available
- Be responsible for stock management, rostering, and other practice administration tasks
- Proactively support local marketing opportunities and sponsorships
- Understand local community to identify potential marketing opportunities for the clinic
- Managing business and financial budgets
- Be responsible for managing EzyVet software & POS management
What we’re looking for…With your relevant veterinary nursing qualifications, you possess strong leadership potential & ready to take the next step. You’re ready to combine your nursing and leadership experience with your business acumen to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential….most importantly, you love what you do & ready to work with a team that will value what you bring!
What we can offer you:
- Over award salary commensurate with experience
- No out of hours Sundays or public holiday shifts
- Unlimited financial allowance for continual professional development (CPD)
- Access to the Petspiration Group’s health, wellbeing, and financial services.
- Employee discount across the Petspiration Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petspiration Foundation, our in-house charitable foundation – for more info: youtu.be/P3P7UvR5XeI
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au. For a informal chat please phone Sarah on 0448 172 697
If you would like to visit us before committing to a full recruitment process…get in touch to arrange a suitable time for you
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Joining us will offer you the opportunity to make a positive impact on the lives of our pet customers & community not only through your role but through our charity foundation – check out the awesome work it does & how you can play a part – www.petspiration.group
Greencross Vets Capalaba, City of Redland QLD (posted 4th November) Practice Manager
Practice Manager - Full Time
Capalaba QLD
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Capalaba team communication on a full-time basis. You will have previous experience leading a team along with exceptional skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2-4 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Roelof Van Der Merwe – Area Manager: Roelof.Vandermerwe@greencrossvet.com.au
Marsden Veterinary Surgery, City of Logan, QLD (posted 2nd November) Practice Manager
Marsden Veterinary Surgery has an exceptional opportunity for an experienced Practice Manager to join their team!
- Attractive salary and benefits
- Soon to be - Newly built clinic
- Join our community of practice managers, veterinarians, and nurses
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
About The Clinic
Marsden Veterinary Surgery pride themselves on their team dedication, loyalty and fun, positive culture. Our team are experienced and dedicated professionals who aim to provide comprehensive and compassionate veterinary services to our community of Logan City.
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services
- Leading on all employee matters including recruitment, workforce planning, health and wellbeing, recognition awards, people performance, training and development
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments
- Leading on company initiatives, projects and technology
- Bringing a transparent leadership style focused on collaboration and engagement
- Nourishing growth, team development and providing training where required
About You
- Minimum of 3 years vet nursing experience is preferred
- Strives for high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident – we use Ezyvet
- Possess strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals
Marsden Vet Surgery are looking for a leader with fresh eyes and ideas to add to our dream team. This is a dynamic, vibrant, and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
Submit your expression of interest today to nikita.lysaght@vetpartners.com.au for a confidential chat.
The Wild Vet Animal Hospital, Glebe NSW (posted 2nd November) Part Time Practice Manager
Part Time Practice Manager - Maternity Leave Cover (with the likely possibility of this being extended to a permanent role)
About Us
The Wild Vet is an exotics and small animal hospital based in Glebe, just across the road from the beautiful Blackwattle Bay foreshore walk. We see an enormous variety of domestic pets, from cats and dogs to rabbits, parrots, pythons, fish, and dragons. With frequent wildlife care on top of our routine consults and cases, no two days are the same.
The Wild Vet is not your average vet hospital. If you’re looking to be a part of a team that cares for possums, lorikeets, and bin chickens as much as the frequent flyer french bulldog, you’re in the right place! We are environmentally focused, strive to provide gold standards of care for all of our patients, and our team is close knit with an emphatic (but not necessarily high quality) radio sing-along not out of the ordinary. We greet all animals and their people as if they’re members of our extended family, and this is especially important for the front of house role.
The successful candidate will be joining our team of four vets, six nurses, and plenty of staff animals.
About The Role
You will be joining our team as a permanent part-time practice manager, with the possibility for progression to a permanent role after a probationary period. This role will be focused on gold standards of patient care, and you will be working in a team that has a varied caseload, with a strong emphasis on wildlife care and treatment.
This means:
- Keeping the day running smoothly with appointment bookings
- Holding regular staff meetings
- Cuddling a variety of weird and wonderful critters
- Dealing with difficult clients
- Rostering
- Writing and processing emails
- Managing and motivating the team to ensure the day flows well
- Overseeing day-to-day activities
- Liaising with reps
- Budgeting
- Paying suppliers
- General organisation of the clinic
- High standard of personal presentation and punctuality
- Experience with Ezy Vet preferred
- Nursing experience preferred, as there may be occasions where nursing is required if we are busy or short staffed on the day
About You
You are a total legend!
With at least a couple of years working at a vet under your belt, and maybe a bit of vet nursing experience boosting that resume of yours, you’re looking for a clinic that prioritises the care of every animal that walks/slithers/bounds through the door. You want to find a team that has a wicked sense of humour, gets along with one another, and still delivers awesome patient care. You’ve worked with EzyVet before (or are eager to learn the ropes!), and your computer skills are second to none. You have a bright and optimistic personality and a smile on your face even when the day gets a bit hectic. You prioritise excellent customer service, and work efficiently in a team as well as by yourself.
This amazing role is ready to fill immediately, but we are happy to be patient for the perfect candidate. Salary will be commensurate with experience.
If this sounds like your dream role, send your CV and a cover letter to Emma Hall, at admin@thewildvet.com.au If you’d like some more info or to have a confidential chat about the role, pick up the phone and dial 1300 945 383.
See our website: http://thewildvet.com.au/
Port Melbourne Veterinary Clinic, Inner SW Melbourne VIC (posted 1st November) Practice Manager
An exciting opportunity has arisen for a Part-Time Veterinary Practice Manager to join our team at Port Melbourne Veterinary Clinic.
Port Melbourne is a long standing, busy practice in the bayside suburbs of Melbourne.
You will be supported by a team of highly trained and enthusiastic vets and nurses and a clientele who truly value their pets.
Key responsibilities:
- Supporting and guiding the team – Career care planning, supporting and promoting healthy working relationships
- Ensuring smooth day to day running of clinic
- Stock management, rostering, and other administration tasks
- Managing business financials such as budgeting and P & L reporting – can be junior or have a desire to learn in this area
- Identify staff training needs and implement plans to achieve these.
- Local marketing activities
- Growth mindset
- Pending working hours, some Nursing or reception duties will also be occasionally required
Who you are:
- A certificate IV in Veterinary Nursing or equivalent qualification is ideal but not essential
- Empathy, compassion, and a willingness to provide gold-standard care
- A warm and friendly personality
- Strong interpersonal skills
- The ability to work in a fast-paced environment and multitask
- We are looking for a person with an eye for detail that is organised and efficient and has excellent time management skills
- Previous management experience desirable but not a deal breaker
For further information, please visit: https://portmelbournevet.com.au/
Sounds great! How do I apply?
Port Melbourne Veterinary Clinic are looking for a leader with fresh eyes and ideas to add to our team. This is a dynamic, vibrant, and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
Apply online by sending your cover letter and resume to: rachael.ryan@vet.partners today!
Manly Road 24hr Veterinary Hospital, Brisbane Bayside QLD (posted 1st November) Assistant Floor Manager
Assistant Floor Manager
- Full Time – Permanent Role
- Very Attractive Salary
- Take the next step in your career
About Us
Manly Road 24hr Veterinary Hospital is a privately owned, multi-faceted Veterinary Hospital located in the beautiful bayside suburb of Manly in Brisbane. We provide General Practice and 24hr Emergency care, as well as a range of pet medical and surgical services including ophthalmology, preventative care, orthopaedics, dental health, ultrasonography, endoscopy, and clinical pathology. Our Hospital is well-resourced with equipment and the latest technology to deliver the best in Veterinary Medicine and Surgery.
Current Opportunity
As the team continues to grow, we are restructuring our teams and consequently seeking a Full-Time Assistant Floor Manager with great ability to work well in a dynamic team environment, and who will enjoy assisting with the general management of the practice. Key responsibilities will include:
- Assisting the Floor Manager with the management of day-to-day operations, including people management, organising workflows, managing the Vet Nurse roster, and delegating tasks as required.
- Apply a hands-on approach in undertaking nursing responsibilities monitoring anaesthesia, assisting in consults, emergency care etc.
- Monitoring/checking invoices and team performance.
- Assisting with purchasing of products
Ideal candidates
This is a genuine assistant leadership role which will suit an enthusiastic, qualified Veterinary Nurse/Vet Tech/Vet who has a genuine passion to lead and develop as a professional in the veterinary clinical environment. In particular, the right candidate will have the following attributes:
- Minimum Certificate IV in Nursing or Higher Qualification.
- Strong Organisational Skills.
- A “Can Do”/” Hands On” Approach.
- Previous management abilities (or a genuine passion in gaining such skills).
- Good computer skills.
- Client-focused.
- Flexible availability
What We Offer
- Full-time work
- Very attractive salary
- Regular staff activities
- Collaborative and supportive team
- Opportunities to build leadership skills
- Opportunities for continuing education
To Apply
Interested candidates are encouraged to send their resume to recruitment@manlyroadvet.com.au or contact Sal, HR/General Manager, on 0429 941 420 for confidential inquiries.
See our website https://www.localvet.com.au/manlyroad/
Wags Mobile Vet, Brendale-Based, Northern Brisbane, QLD (posted 1st November) Practice Manager
Full Time / Part time Lead Veterinary Nurse / Practice Manager role
Wags Mobile Vet has a new position available for an experienced Veterinary Nurse who is looking for a primarily reception and management role, with a little clinical work to keep your toes in.
We are a 3 Vet, 3 Nurse solely small animal mobile veterinary practice based in Brendale, North Brisbane.
The position we have on offer is primarily client liaison, managing bookings and the overall organisation of the day, placing orders and managing the nursing team.
You will be the lead to our nursing team, conducting meetings and training. You will also work alongside our Veterinarians in clinic protocols and running promotions and reporting to our Lead Veterinarian.
We are after an advocate for complete health care for our dog and cat patients, excellent knowledge in husbandry, nutrition, parasite prevention and sound awareness of common medical conditions seen in dogs and cats.
Experience in Veterinary Reception essential, excellent phone manor and able to provide outstanding customer service to our clients. Knowledge of veterinary products and placing purchase orders and experience managing a team also highly regarded.
We will need you to be able to go on the road (consult nurse with Veterinarian) occasionally to cover staff leave days as required. Some level of physical fitness is required, getting in and out of car with up to 10 hour shifts and carrying equipment in and out of client's homes.
Full time and Part time applicants accepted, role will be at least 30 hours/week
Our values; we provide comprehensive wellness care in the home, making Vet visits less stressful for both the client and pet. We are about building relationships with our clients to meet their pet's needs.
If you are interested in this position please contact Dr Elly Drage by sending resume and cover letter via admin@wagsmobilevet.com.au
Animal Referral Hospital, Canberra (posted 31st October) Practice Manager
Practice Manager
ARH Canberra ACT
- Take on a leadership role for a talented team
- Let your passion for pets shine every day
- Be part of our supportive Vet community
An exciting opportunity has opened up as Practice Manager with the Animal Referral Hospital (ARH) in Canberra on a full-time permanent basis.
The Animal Referral Hospital is a part of Australia’s largest well-established group of specialist veterinary hospitals dedicated to providing the best possible care to our patients, our clients, and our staff. We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD, and SA. This allows us to provide an exceptional standard of patient care, with access to all the resources, technology & equipment needed for best practice medicine.
About Your New Role
We are looking for an enthusiastic superstar with nursing and HR experience, who is looking to step into a Practice Manager position however doesn’t want to fully move away from the clinical aspects.
- Full-time position
- Managing the day-to-day operations of our clinic, including stock management, people management, rostering and change management
- Undertaking general nursing tasks
- Leading and developing our team and building a positive team culture
- Monitoring monthly financial performance and team performance, whilst implementing actions to encourage improvement
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About You
- Certificate IV in Veterinary Nursing or equivalent
- Over 5 years of experience
- Previous experience leading a team
- HR experience with performance monitoring and management
- Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
- Assertive attitude
We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing Professional education opportunities
- Free annual influenza vaccination
- Uniforms
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Petbarn / Greencross Discounts
Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
For a confidential discussion about this opportunity contact:
Emily Banks
Talent Acquisition Specialist
P: 0421 705 547
E: emily.banks@gxltd.com.au
PETstock VET Craigieburn, North Melbourne, VIC (posted 28th October) Practice Manager
Practice Manager
- Assist the Head Vet in leading your team, providing world class pet health care.
- Commitment to your leadership growth, with financial support for development
- Great culture & working environment with state of the art, modern workplace
Hear from our team: https://youtu.be/HqW8YXBjBDk
As Practice Manager/Head Vet Nurse, you will:
- Coach and develop your team to reach their full potential.
- Work with our Head Vet to create & maintain a positive, enjoyable culture & working environment.
- Undertake general nursing tasks, ensuring surgical equipment is prepared & readily available.
- Be responsible for stock management, rostering, and other practice administration tasks.
- Proactively support local marketing opportunities and sponsorships.
- Managing business and financial budgets.
- Be responsible for managing Ezyvet software & POS management.
What we’re looking for…With your relevant Veterinary Nursing qualifications (Cert4), you are ready to take the next step in your career. Having a passion for the Veterinary Industry and an intertest in Practice Management/ Leadership you will continue to build on the success of our clinic. Your professionalism is second to none & you’re motivated to support your team to grow and reach their potential….most importantly, you love what you do & ready to work with a team that will value what you bring!
Our staff promote and provide a high quality of Veterinary medicine and care, our clients are motivated to pursue diagnostic and surgical procedures. We also have a visiting specialist surgeon for more complicated surgeries.
- Our team consists of 1 experienced vet, and 4 highly trained nurses.
- Working hours are negotiable, typically the clinic is open 9am to 5pm Monday to Friday, and 9am to 3pm Saturday. Currently the clinic is closed on Sundays and Public Holidays.
What we can offer you:
- Over award salary commensurate with experience.
- Unlimited financial allowance for continual professional development (CPD)
- Unique internal Petspiration Group Leadership course.
- Access to the Petspiration Group’s health, wellbeing, and financial services.
- Employee discount across the Petspiration Group.
- The opportunity to contribute & make a difference in the lives of pets and their families through The Petspiration Foundation, our in-house charitable foundation – for more info: youtu.be/P3P7UvR5XeI
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Sarah Eminaga at sarah.eminaga@petstockvet.com.au. For an informal chat please phone Sarah on 0448 172 697
As we continue to grow & add to the family, Petspiration Group was formed….acknowledging our history, where we’ve come from and all we have achieved…we have now come together for the pets that inspire us! We are all about…People, Pets & Planet
Greencross Vets Woolloongabba, Brisbane QLD (posted 28th October) Client Relations Manager
Client Relations Manager - Full Time
Woolloongabba QLD
AEC Woolloongabba has an exciting opportunity for an exceptional clinical leader. We are home to an experienced and dedicated team of Vets and Nurses who practice an exceptionally high standard of care for all their patients.
We are currently seeking a Client Relations Manager to join our team on a full-time basis. To work across our QLD clinics and also support WA
Ideally this role would suit an experienced veterinary nurse who has a special interest in client relations and administrative duties
About Your New Role
- Delivering outstanding service and care to all patients and clients
- Maintaining a positive team culture
- Induction, training and career development for a reception team
About Your Skills & Experience
- Qualifications as a Veterinary Nurse or similar industry
- At least 3 years previous experience working in the veterinary industry
- Proven ability to work autonomously and without direction/guidance
- Industry knowledge (previous veterinary experience)
- Ability to communicate with people on various levels
- Strong time management and Organisational skills
- Willingness to travel to QLD clinic locations
- Clean driving record
- Strong understanding of how emergency veterinary clinics operate
- Ability to identify risks/opportunities and take advantage of them where appropriate
We offer you
- Competitive remuneration, above award rate
- Excellent internal education program, with a dedicated leadership team
- The opportunity to expand your service to clients and team management skills in a supportive, exciting and dynamic environment
- A challenging and rewarding position – feel good about what you do
- Ongoing career support – regular performance reviews and mentorship
- Support both professionally and personally with proactive interaction with colleagues and the support team
An attractive salary (in line with experience) and benefits package is offered with this position.
If you would like to become part of the dynamic AEC Woolloongabba team, please apply here or send your application, including a cover letter and resume, outlining your suitability against the criteria above to: Roelof Van Der Merwe – Area Manager Roelof.Vandermerwe@greencrossvet.com.au
Greencross Vets Robina, Gold Coast QLD (posted 28th October) Practice Manager
Practice Manager - Full Time Materinity Leave Contract
Robina QLD
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Robina team for a 12-month Maternity leave contract. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2-4 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time maternity leave contract with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Georgina Burley – Practice Manager: georgina.burley@greencrossvet.com.au
Vetwest Canning Vale, South Perth WA (posted 26th October) Practice Manager
Vetwest Canning Vale is looking for a Practice Manager to join their amazing team!
Vetwest Animal Hospitals is a leading and highly regarded multi-vet company. Across our 16 locations, Vetwest Animal Hospitals are committed to providing excellence in veterinary care. Our aim is to provide a friendly work environment with an emphasis on high standards of care and continuing education.
Key responsibilities include but not limited to:
- Leading and managing a fantastic team
- Overseeing the delivery of outstanding veterinary care
- Ensuring the practice runs efficiently
- HR Management of all staff
- Assess clinic accounts, rostering, budgets, KPI’s and other financial reports, recruitment
- WHS Compliance
Systems currently used in-clinic for Practice Management:
- VetS8
- SmartFlow
- OpenVPMS
- EmpLive
- Cornerstone
- SAP Concur
What you’ll bring:
- Certificate IV in Veterinary Nursing or equivalent, preferred but not essential
- 2+ years of experience working in a Practice Manager/Team Leadership role or the capability to do so with senior nursing skills
- Strong leadership and team building skills, with the ability to provide coaching for team members and to build a positive culture in your team
- Strong communication and customer service skills
- Good business acumen and organisation skills
- Ability to keep calm under pressure
- Experience with OpenVPMS (preferred, but not essential)
What we can offer you:
- Salary is above award and will be dependent on the experience you bring to the role
- Flexible hours- Full-Time, Part-Time or School Hours!
- Generous staff discount
- Access to our Employee Assistance Program
- Flexibility to ensure work/life balance
- Support and guidance with one of the strongest networks of vet professionals
- Access to training programs through our purpose-built training centre
- Friendly and supportive colleagues inside a fun, happy and busy work environment
Apply now by emailing clare.kolokossian@vet.partners
The Vet Lounge Ormeau, Gold Coast, QLD (posted 25th October) Head Nurse/Team Leader
Head Nurse / Team Leader
Normally, in the first few lines of a job advert, you’d read some rabbiting on about how awesome our facility is and how we provide the highest standards of client and patient care. Not this time. While those things are essential, there’s something else more important. THE PEOPLE you work with.
So to introduce you to us, I’m going to lead with a personal note that our Vet Director Dr Andres shared with all the nursing team on Vet Nurse Day. This is reflective of what our vets at The Vet Lounge think of Veterinary Nurses.
‘I look back to the very early days of being a Vet. From placing a catheter to performing surgeries. I learned more from nurses than I did from Vets. That ability to multitask, organise and think outside the box is incredible. You put everything and everyone first and that is a unique way of living. The level of compassion, empathy and love for your patients and their parents is enviable. Skipping lunch, getting soiled, bitten, scratched, dealing with disgruntled people, having to look after, clean after, console, guide, support and sometimes even think for us vets. Even when it sometimes feels one sided. You guys are the foundation, the strength and the real talent. You should know this, and you should be proud. You are all truly amazing. I sincerely hope you all know this. Happy Vet Nurse Day!’.
Who are we?
The Vet Lounge! We have 3 locations - Ormeau, Coomera & Currumbin and we’re well known for these 3 things;
- Providing excellent patient care in high quality facilities
- Providing excellent client care and respect for our clients (because they are truly great!). We have a 4.9 star Google rating!
- Providing all staff with a positive, supportive & respectful working environment. You won’t find toxicity in the workplace here. 😊
Position Location?
Ormeau on the Gold Coast. It’s a great location, central to both the Southern suburbs of Brisbane and Northern suburbs of the Gold Coast. We’re only 2 minutes off the M1, so very easy to get to!
Who we need
A Full-Time, Head Veterinary Nurse / Team Leader, to join our team of 2 vets & 5 nurses.
What does the position entail?
- Taking morning rounds and setting up the day positively. Planning is essential!
- Studying the appointment schedular and if necessary, moving things around to ensure the day runs smoothly. We all know an emergency or unexpected hospital admit can throw the day! We need someone who can step up and lead the team when faced with a curve ball!
- Recognising if anyone is under pressure and doing what is necessary to support them (our teams mental and emotional health is important).
- Assist with reception and administration tasks.
- Making sure our clients feel valued and respected! Ormeau is a close-knit community and we are their community vet. Good service is essential.
- Provide support to veterinarians in all aspects of veterinary nursing, including nurse consulting.
- Ability to uncover and fix any operational issues, including developing procedures and new protocols.
- Direct junior staff to ensure there is always a high level of cleanliness in the practice.
The perfect person for our team will;
Hold a Certificate IV in Veterinary Nursing and have a minimum of 2 years’ nursing experience (previous management, or leadership experience a huge advantage!).
- Have experience with RX Works (not essential).
- Possess a high level of Emotional Intelligence and Maturity.
- Have excellent communication skills and confidence to have difficult conversations.
- Have a passion to be the best practice in the area, which means setting a great example across all areas of your work.
Roster: Mostly weekdays with the very occasional Saturday (if required).
Pay: Negotiable, depending on experience
If you’re interested in becoming part of this wonderful team of vets & nurses, please send your CV & cover letter to mary@vetlounge.com.au. All applications confidential.
Corio Veterinary Clinic, Northern Geelong VIC (posted 24th October) Practice Manager
An exciting opportunity has arisen for a Full-Time or Part Time Veterinary Practice Manager to join our team at Corio Vet Clinic. Corio is one of the largest suburbs in the Geelong area and adjoins Corio Bay. The ideal candidate will have a passion for high-level patient care, alongside the ability to develop great working relationships.
At Corio, we aim to provide a comprehensive, professional, and compassionate veterinary service. We're a tight knit team who recognise the significance of pets and the place they hold in a family. Our aim is to provide a friendly work environment with an emphasis on high standards of care and continuing education.
You will be supported by a team of highly trained and enthusiastic nurses and a clientele who truly value their pets.
Key responsibilities:
- People and Operational Leadership
- Lead the Clinic Team in partnership with the Lead Vet and Head Nurse if applicable by advocating for our VetPartners core values and encouraging a positive culture of accountability, empathy, and openness.
- Manage recruitment in partnership with the Lead Vet, Regional Manager, Head Nurse, and recruitment team.
- Supports Team members through development and retention by providing regular and timely feedback, implementing, and monitoring career development plans, and conducting regular performance reviews.
- Develops and maintains an understanding of VetPartners Workplace Health & Safety policies and procedures and ensures these practices are embedded within the clinic
- Clinic Performance and Driving Sustainability
- Actively champions clinic budgeting and strategic planning with Regional Manager and Lead Vet
- Demonstrate balanced decision making with consideration of both clinical and commercial outcomes.
- Client Experience
- Drives a customer-focused culture and demonstrates and reinforces the highest level of customer service with all team members.
- Effectively communicate and consult with clients, vets, and team members on all enquiries, including complaints, grief support, reminders, and procedure follow-ups.
Who you are:
- Experience in practice management within the veterinary field highly desirable. Open to out of industry applications. Nursing experience an added bonus.
- A keen desire to deliver excellent standards of patient care and customer service at all times
- Excellent general computer literacy
- Excellent communication and organisational skills
- A genuine love for animals and their people.
What we can offer:
- Support and training modules in leadership
- Paid parental leave
- Vet Training Centres – free Access for employees to workshops
- A well-established clinic equipped with the best clinical equipment
- Work with an established high performing team
For further information, please visit: Corio Veterinary Clinic
Sounds great! How do I apply?
Whether you are seeking a new career direction, a lifestyle change, a challenge or a relocation to a new environment, we would love to have a chat. Apply online today: Veterinary Practice Manager (jobvite.com)!
For more information, please reach out to Leanne Clement – leanne.clement@vet.partners
Greencross Vets Mandurah, Coastal South of Perth, WA (posted 20th October) Full Time Practice Manager
Practice Manager
Mandurah WA
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Mandurah team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource and operational skills.
About Your New Role
- Managing the day to day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time permanent role with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to , Divya Nasta, Area Manager on divya.nasta@gxltd.com.au
Landsborough Veterinary Surgery, Sunshine Coast QLD (posted 19th October) Experienced Reception Manager
Landsborough and Glass house mountains Vet Surgery has the following position available
Experienced Veterinary Reception Manager
If you think you have what it takes to run the front end of a busy mixed practice, and you like the sound of Landsborough vet surgery, we would love to hear from you.
Our clinic has a lovely bright and open Reception area, so is a great space to work.
Reception rostering includes Nurses and administration people, so you would be in a supported role, where you could really have some input to developing the role further.
Remuneration is geared to the individual qualification and level of responsibility and an attractive package will be discussed on application.
Landsborough vet surgery is a family owned mixed practice, which has been operating for over 30 years. The main clinic is at Landsborough and we have a smaller branch clinic at Glass House Mountains. The position involves working predominately at the Landsborough Clinic but might include shifts at Glass House clinic from time to time.
We have a number of social functions throughout the year - pretty much any excuse for a get together!
If you think this all sounds pretty good - it will be even better when we have YOU working with us - give us an email with your details.
To apply, please email your details, attention Tom Duggan to info@landsboroughvets.com.au
See our website: http://www.landsboroughvets.com.au/Animal Referral Hospital, Homebush (posted 15th October) Emergency - Nurse Team Leader
Emergency Nurse Team Leader
ARH Homebush NSW
We are on a wild Goose chase for a no drama Llama team leader extraordinaire to join our well run ECC team at ARH Homebush
- Ongoing training provided
- Further education encouraged
- Attractive rates
About Us
The Animal Referral Hospital at Homebush in Sydney is currently looking for experienced and passionate Team Leader to help lead and support our close-knit team that is dedicated to the best possible patient outcomes.
The successful applicant will need to be available for days/evenings and/or overnight shifts on a fortnightly roster in our 24/7 hospital.
About Your New Role
Our specialist Emergency Department requires a Team Leader to co-ordinate daily operations, manage staffing resources, and help facilitate the high emergency standards we are passionate about. We are looking to appoint a talented individual who values team cohesion, innovation, maximising nurse skillsets and the never-ending quest to improve!
This is a permanent full-time position with a focus on managerial and administrative duties, though some clinical work will be required. Advanced nursing skills and experience within an emergency environment
What can you expect from our team;
- You will join our highly skilled and dedicated nurses, Vets and interns to support and lead a very busy and efficient emergency department
- You will be working within our dedicated facilities with state-of-the-art equipment
- You will be responsible for creating rosters and organising schedules; co-ordinating workflow and maximising efficiency; resource management; interdepartmental communication; customer care and client outreach; staff management; co-ordinating staff inductions, training and goal setting; creating procedures and systems; providing nursing support for our theatre teams; and much more!
- You will be supported by a network of departmental Team Leaders, local Management and a national framework of leadership, management and HR staff
About You
As a successful candidate, you will possess the following skills and attributes:
- Certificate IV in Veterinary Nursing, with at least 5 years of experience
- Diploma in Veterinary Nursing, previous management and/or surgical experience will be favourable
- A strong work ethic and enjoy working as part of a team
- Commitment to gold standard patient care and a “fear-free” approach to patient handling
- The confidence and initiative to work autonomously yet lean on your team as needed
- Ability to multi-task and navigate within a busy, multi-departmental workplace
- A passion for excellent customer service and exceptional communication and interpersonal skills
- Exemplary organisational skills and a high attention to detail
We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive salary plus:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Continuous education program e.g. ProSkills, Dove Lewis, Recover Initiative, etc.
- Free annual influenza vaccination
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Petbarn / Greencross discounts
Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
Apply Now or for a confidential discussion about this opportunity contact:
Emily Banks
Talent Acquisition Specialist
P: 0421 705 547
E: emily.banks@gxltd.com.au
The Animal Hospital at Murdoch University, Perth South WA (posted 10th October) Clinical Operations Manager (ECC)
Clinical Operations Manager (ECC) – Veterinary Hospital
- Fixed Term (2 years), Full Time
- HEW0809| $98k - $118k plus 17% employer superannuation contributions Salary Packaging opportunities
- Ref: 138013/2879A01
About Us
Murdoch University is home to the only Veterinary School in Western Australia, and its prestigious teaching hospital The Animal Hospital At Murdoch University provides the clinical facility that enables students to have clinical hands-on opportunity. It also provides a service to the community through its team of specialists who oversee the care and treatment of all animals referred to the hospital.
We aim to provide an environment where high professional and clinical standards are tempered with genuine care and compassion. Our team at The Animal Hospital are passionate about animals, from the first person you see at reception to the highly qualified specialists. We are fear-free certified and practice low stress handling in our clinic.
The ECC is a close knit and supportive team, all dedicated to improving the wellbeing of our patients, delivering high quality veterinary services all while enjoying the work we do.
The Role
As the Clinical Operations Manager (ECC), you will, provide clinical leadership in the Emergency and Critical Care (ECC) Department, supporting the operation of The Animal Hospital at Murdoch University. You will use your innovative mindset to follow the TAHMU business guiding principles, underpinned by the university’s core strategic plan, fundamentally focussing on:
- Continuing to provide a safe and sustainable clinical service for the betterment of society,
- Developing an empowered workforce with a high degree of well-being,
- becoming and remaining a self-sustaining business unit that is growth focused whilst implementing future proofing strategies, and;
- supporting innovation and embrace collaborative opportunities
What you’ll bring to this role
As the successful candidate, you will be a collaborative and inclusive team player, a clear thinker and a strategist, resilient and innovative, with an undoubtable commitment to supporting the achievement of others.
Essential
- A combination of proven extensive management experience in a clinical setting with an appropriate completion of relevant education,
- Proven experience in the ability to positively lead a team in a busy clinical environment,
- Excellent organisational, time and workload management skills, including the ability to prioritise workload to meet strict deadlines,
- Demonstrated ability to use initiative, assume responsibility for tasks and projects and to resolve problems,
- Proven ability to work with a considerable degree of autonomy as well as fitting seamlessly into a team environment,
- Great communication, customer service and interpersonal skills,
- Demonstrated high level of computer literacy and proficiency in the production of high-level work,
- Development and implementation of marketing and social media strategies to enhance the profile of TAHMU,
Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights.
What you’ll get in return
You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.
Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:
- Competitive remuneration
- Paid leave entitlements
- Flexible work arrangements
- Salary packaging options
- Employee Assistance Program
- On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic
To Apply
Please apply by submitting the documents below:
- A cover letter including a statement addressing the selection criteria (found in the Position Description)
- Your most recent resume (CV)
Please view the position description for this role here
Please see the Applicant Guide for more information. Applications sent by post or email will not be accepted. Please note visa sponsorship is not available for this position.
Position contact: Claudine Creasy, Clinical Director – The Animal Hospital at Claudine.Creasy@murdoch.edu.au
Murdoch University values diversity, promotes inclusion, and strongly encourages Aboriginal and/or Torres Strait Islander people, women, and people with disability to apply. Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.
The University reserves the right to withdraw this advertisement at any time.
Greencross Vets Alexandria, Inner South Sydney, NSW (posted 7th October) Practice Manager
Practice Manager - Full Time
Alexandria
Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service? Would you like to combine your love of both people and animals daily; whilst being minutes from the heart of the city.
We have a role available for a leader to work alongside the team and manage the day to day operations of our busy Veterinary clinic.
Greencross Vets provides the highest quality of integrated veterinary services in Australia, with an extended network of General Practice clinics and state-of-the-art Emergency, Specialist and Referral hospitals that are steered by a team of world-class Vets, devoted Specialists, skilled nurses and supportive Management. One of the largest veterinary groups in Australia, we pride ourselves on our veterinary jobs with employee-led development and support program that includes a commitment to a better career/life balance. This allows us to provide an exceptional standard of patient care, with access to all the resources, technology and equipment needed for best practice medicine.
Key responsibilities include:
- Predominantly; your focus will be centred around managing people, the day to day flow of the clinic, maintain outstanding customer service, delivering gold standards of patient care and fostering a positive and collaborative team culture.
- Create and maintain a mentally health workplace for your team.
In collaboration with the Veterinary director and Area Manager you will be responsible for the financial and team performance of the clinic.
- Undertake general nursing tasks
- Administration tasks such as inventory management, rostering, attending meetings, schedule management, people and change management.
What you’ll bring
- A Passion for outstanding patient standards of care
- Strong communication and customer service skills
- Good business acumen and organisational skills
- Previous experience leading a team desired
- Previous nursing or clinical experience desired
- Strong leadership and team building skills along with the ability to foster a positive team culture.
- A solutions focused attitude
- Experience with RX works desired
What we offer you
- A Full Time role with variety, hours can be flexible for the right candidate
- Above award pay rates and great benefits
- A friendly team environment and support from your Area Manager 24/7
- Commitment to your career development through access to continued education, ongoing membership and regular mentoring check-ins.
- Access to a network of like-minded Vets, Vet Nurses and Practice Managers with time allocated regularly to come together.
- An annual all-expense paid trip to our Symposium.
What would it be like to work with us?
Greencross is simply a great place to work. Our Greencross Vets are patient advocates.
We’re focused on your professional growth and development, providing opportunities for you to progress in areas that spark your passion to change the lives of pets. We offer continued education and support, internally and externally, to give you development based on your interests and long-term goals.
We also provide access to experts in areas such as mental health and pride ourselves on our employee-led development and support programs.
Greencross provides the best mentoring and structured ongoing Vet and Vet Nurse development program opportunities in the country. We are proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and a structured return to work clinical program.
We are committed to providing career life balance, have an industry-leading continuing education program, a highly regarded nursing intern program, plus a wide range of career opportunities throughout our 170+ Greencross Vet GP clinics, Specialist, Emergency and Referral vet hospitals nationally (Animal Emergency Centre, Animal Referral Hospital, Veterinary Referral Hospital, AVSARC, AAERC).
How to Contact Us
If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Renae Kelton, Area Manager on: Renae.kelton@gxltd.com.au
Greencross Vets Willows, Kirwan, QLD (posted 5th October) Full Time Practice Manager
Practice Manager
Willows QLD
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Willows team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource and operational skills.
About Your New Role
- Managing the day to day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time permanent role with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications.
If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to , Matt Griffith Area Manager on Matthew.Griffith@greencrossvet.com.au
James Street Veterinary Hospital, City of Logan QLD (posted 5th October) Practice Manager
James Street Vet has an exceptional opportunity for an experienced Practice Manager.
- Attractive salary, work/life balance and employee benefits
- Join our community of practice managers, veterinarians and nurses
- Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
- Become a dynamic leader of customer experience, service excellence and gold standard care
James Street Vet is situated in the township of Beenleigh situated halfway between bustling Brisbane CBD and the beautiful Gold Coast. The clinic is a large busy hospital, with main street corner frontage and private rear parking.
We are pleased to announce a new opportunity for a Full Time Practice Manager for this popular local practice, with an experienced team of vets, nurses and established client base. Part Time could be considered for the right candidate.
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About You
- At least 2 years in a leadership or managerial role in a veterinary or animal related field
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals
About Us
The James Street Vet team are looking for a leader with fresh eyes and ideas to create their dream team. This is a dynamic, vibrant and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
Submit your expression of interest today to Jude Clague at jude.clague@vetpartners.com.au, for a confidential chat.
Adelaide Animal Emergency and Referral Centre, Kurralta Park, Adelaide SA (posted 5th October) Administration
Administration (permanent part time position 20-25 hours per week)
Adelaide Animal Emergency Centre – Kurralta Park
Adelaide SA
We are currently seeking an experienced administration person to join our team on a part time basis. You will work closely with the Practice Manager and Business Manager, consulting with veterinary staff, head office and external stakeholders. The role requires attention to detail and experience in Microsoft Office and record keeping.
The Adelaide Animal Emergency & Referral Centre is a 24hr multi-disciplinary centre offering emergency, specialist, and referral veterinary services. We provide best treatment and care for pets in emergency medicine, internal medicine, oncology, cardiology, dentistry, surgery, critical care, and diagnostic imaging.
As a successful candidate, you will demonstrate and possess the following skills and attributes:
- Accuracy and attention to detail with record keeping
- Enjoy a fast-paced workplace and the ability to problem-solve
- Work closely with other administration staff, Practice Manager and Business Manager Effective communication skills both verbal and written
- Experience with debt collection an advantage
- Understanding of process driven systems
- Develop working relationships with external businesses
- Ability to prioritise daily tasks
- Work collaboratively with colleagues providing the best possible outcome for customers and the business
- Actively participate in quality improvements for best outcomes
- Attention to detail with excellent time Management skills and ability to multi-task
- Ability to work effectively in a high stress environment as part of a multidisciplinary team
What are we offering?
- An opportunity to extend your skill base in a fun unique environment
- Join an experienced team of Professional staff
- Work in an organisation that encourages collaboration working in a friendly fun environment
- A collaborative team that values input and ideas
- We care about mental health and work life balance
- Access to an employee assistance program
- Discount policy for your pets
- On-site parking
Applications via email only including a cover letter with your resume. Only short-listed applicants will be contacted.
Applications to:
Diane Whatling, Business Manager
Dianew@aaerc.com.au
For a confidential discussion please contact me
Adelaide Animal Emergency and Referral Centre
119 Anzac Highway, Kurralta Park SA 5037, Tel: 08 8371 0333
Adelaide Animal Emergency and Referral Centre, Kurralta Park, Adelaide SA (posted 5th October) Vet Nurse Manager
Nurse Manager Maternity Leave Position – Full Time
The Nurse Manager position is available from the 24th of October 2022 for the duration of a 12-month maternity leave contract.
This position is a 38 hour a week commitment. This position works closely with the Practice Manager, Team Leads and Veterinary clinical Operations Manager and Business Manager. You will be part of the Management team, contributing to the successful operations of AAERC.
The role is both clinical and administrative consisting of 2 day/night clinical and 3-day admin shifts.
The success of the Nurse Manager is driven by working closely with ER nurses and vets in an operational role, maintaining patient care and staff welfare. The ideal candidate will thrive on managing a clinical setting including a client centric approach.
The role requires the following qualities and competencies:
- Maintaining the ER nurse rosters on Went to work, negotiating with staff and communicating any changes to the team
- Overseeing daily operations in ER regarding issues with OHS, staff and patient welfare
- Trouble shooting concerns between Client Relations and other services, nurturing an inclusive culture between teams
- Communicating with nurses using electronic platforms regularly and face to face meetings at least monthly
- Encouraging staff to embark on learning and professional development journeys
- Participating in Professional Development Reviews, probationary meetings, and recruitment
- Inducting, onboarding of new ER staff in conjunction with support the Practice Manager
- Meeting with the Practice Manager and Business Manager on a weekly basis to discuss issues, changes in operations or staffing requirements
- Recognising ER staff for outstanding performance or inclusiveness
- Dealing with early conflict resolution or staff complaints
- Attention to work health and safety compliance, facilities, and equipment issues
- Working closely with other departments problem solving case management and staff sharing
- Work closely with Animal Attendants with daily direction and problem solving
- Collaborating closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance, and strategic direction Bringing a transparent leadership style focused on collaboration and engagement
- Some out of hour’s work may be required
- On call phone on a rotating roster with management
About You
- Minimum of 3 years vet nursing/management experience
- Demonstrated experience in leadership or business experience
- Strives for exacting standards of service excellence and clinical care
- Initiative-taking with change management
- Good understanding of daily operations and workload in an S&E business
- Possess strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations within the in industry
- Good knowledge of workplace health and safety regulations
- Experience or interest in becoming a change champion and project manager
- A genuine, warm, and supportive management style caring for people who care for animals
Send to:
Diane Whatling
dianew@aaerc.com.au
0409 281 381
Sydney Pet Dentistry, Roseville, Upper North Shore Sydney NSW (posted 4th October) Practice Manager
Practice Manager - Part Time
We need a part-time practice manager for a growing small animal dentistry practice in Sydney.
The position would require flexible hours, 10+ years of experience in the industry and an ability to help organise and grow the business, with an emphasis on operations and human resources.
Please reply with your CV attached to: christine@sydneypetdentistry.com.au
Clayfield Veterinary Clinic, Northern Brisbane, QLD (posted 29th September) Full Time Practice Manager
Clayfield Veterinary Clinic are looking for a Full Time Practice Manager to join our team!
We are looking for a driven and proactive Practice Manager, someone who finds joy and satisfaction from leading a team.
Do you have a passion for developing teams and a mindset of maintaining positive team culture? Looking for days that include a laugh (there will be pun’s) where team is family and ‘have your back’?
We have a high performing and very experienced full team of Vets & Nurses. 5 veterinarians sharing 10 years’ experience, supported by a qualified and very experienced team of nurses who are actively utilised valued members of the team. Most of us have been here 4+ years!
While we are a long-established clinic in the community, we are still experiencing growth and have exciting opportunities on the horizon – bring your creative thinking!
At Clayfield, pets are treated as valued members of the family allowing our team to practice gold standard care and pride ourselves on excellent customer service.
About The Role:
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Bringing a transparent leadership style focused on collaboration and engagement.
About you:
- Leadership experience required, Industry experience beneficial but not essential.
- Enthusiasm to support and inspire a team, with a growth mindset and drive to continue learning.
- An innate ability to follow up and finish tasks, diplomacy in communication and flexibility whilst being committed to achieving set outcomes.
- Have strong problem solving, decision making and organisational skills with the ability to adapt to changing circumstances.
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
Additional benefits of working with us:
- Leadership Development and Business Training
- Access to our Employee Assistance Program
- $500 Continuing education allowance PA
If you’re a unique leader and interested in finding out more please call or email me for a confidential discussion. Can’t wait to join the team? Send your resume through today!
Nicole.laird@vetpartners.com.au
PH: 0403 007 449
Animal Welfare League Qld Brisbane Community Vet Clinic, Daisy Hill (posted 29th September) Admin Manager
Administration Manager - Full Time
Brisbane Community Vet Clinic
Join us and make a difference!
At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.
About the role
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a full-time Administration Manager to join our fast paced and state-of-the-art Brisbane Community Vet Clinic. In this role, you’ll be responsible for supporting the veterinary team in providing the highest level customer services and care to our clients and their animals.
You’ll be working within a team of highly skilled and passionate veterinary professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about making a direct impact in animal welfare, we’d love to talk to you.
Key Responsibilities
- Regularly report on activities and issues to the Regional Clinic Administrator
- As the team grows, provide general HR support relating to reception
- Maintain liaison with other departments and ensure effective communication of relevant matters
- Professional management of administration and reception tasks, provide exceptional customer service and management of administrative processes
- Coordinate client bookings and professionally greet all patient and clients
- Maintain patient records as per practice requirements
- Prompt response to clients in accordance with practice protocol
- Sell behind the counter animal care products
- Assist to coordinate clinic admissions and discharge
- Manage and action financial assistance programs and accounts receivables though monitoring accounts and liaising with appropriate department and clients
What are the minimum requirements for this position?
- 4+ years’ experience in a similar role
- Strong computer literacy, confident with Microsoft Office Suite and learning new systems
- Strong emotional intelligence, interpersonal skills and ability to diffuse customer escalations in a high intensity environment
- Strong attention to details, organized and recommends areas to improve efficiency
- Successfully manages multiple projects and deadlines
- Ability to resolve conflict with patients and co-workers
- Versatile and Able to build rapport with patients and co-workers
The ideal candidate will have a strong administration and customer service background with versatility and maturity in their approach to work.
To be successful in this role, you will have:
- Excellent Customer Service Skills
- Strong Interpersonal and Communication Skills
- Ability to manage your own time effectively and respectful of the time of others
- Completes tasks thoroughly with strong attention to detail within deadlines
- Versatility, flexibility and positivity
Who are we?
Founded in 1959, AWLQ has become a trusted leader in animal welfare. We provide a safe haven and second chance for close to 10,000 stray and homeless animals every year. To each one of these animals we welcome through our doors, a promise is made – to never euthanise a healthy, sociable, or treatable animal in our care. We work tirelessly every day to maintain this promise.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Why should you join us?
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued.
How do you apply?
Please send your resume and cover letter to: hr@awlqld.com.au
AWLQ would like to thank all applicants for applying. Only shortlisted candidates will be contacted.
Greencross Vets Mitchelton, North-West Brisbane, QLD (posted 29th September) Full Time Practice Manager
Practice Manager
Mitchelton QLD
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Mitchelton team. This would be a full time position. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2-4 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time role with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Rebecca Smith, Area Manager on Rebecca.smith@gxltd.com.au
Greencross Vets Cannington, Southern Perth, WA (posted 28th September) Full Time Practice Manager
Practice Manager
Cannington WA
Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.
We are looking for a Practice Manager for our Cannington team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.
About Your New Role
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
About Your Skills & Experience
- Certificate IV in Veterinary Nursing or equivalent
- 2 or more years of experience
- Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
We offer
- A full-time permanent role with variety
- An interesting role as well as a dynamic and supportive team environment
- Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
- Access to a support network of like-minded professionals
Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Divya Nasta, Area Manager on divya.nasta@gxltd.com.au
Kew Vet & Cattery, Melbourne Inner East VIC (posted 27th September) Business Operations Manager
Business Operations Manager
A rare opportunity to join an award-winning group of three small animal Veterinary practices in inner Melbourne.
We are committed to finding the right person. We seek someone who shares our vision of ‘Creating and nurturing relationships to deliver dedicated vet care to pets and their families’, and someone who will also value our team and culture.
The purpose of this position is to oversee the business activities and ensure smooth day to day operations of the group of practices comprising Hawthorn East Vet, Kew Vet & Cattery, Alphington & Fairfield Vet.
Why join us?
- We encourage a collaborative approach within our team and you will join our enthusiastic management team comprising of our Practice Principal, our dedicated People and Culture Manager and our local Lead Vets & Nurses.
- We will give you all the time, support and tools you need to succeed in the role. You will join a growing clinic that practices high quality medicine and surgery to our amazing pets and clients.
- We encourage personal as well as professional development and have regular wellness training as well as an employee assistance program to help with all that modern life throws at us.
- We will support ongoing development and growth within the role.
- Flexibility to include some remote work from home in your schedule.
- We are constantly looking at ways to think outside the box and improve.
- We are family friendly, and value diversity and inclusion in our team.
- Fresh fruit provided and a separate cattery upstairs for when you need some four legged company at lunch!
About the role:
You will have key responsibilities in the following areas.
- Inventory control systems including procurement and supplier relationships.
- Oversight of IT and our practice management software system.
- Marketing, including website content management and client communications.
- Maintaining practice operational policies and protocols, and practice manuals.
- Equipment maintenance and record keeping.
- Safety and Compliance.
- Managing accounts payable, maintaining financial records and reporting, Debtor management and cost control.
- Delivery of business and individual clinic strategic plans and budgets.
Our preferred candidate will:
- Have experience in a practice management or a business administration role. While veterinary experience, business administration qualification or experience with Petbooqz PMS is preferable, it is not a requirement.
- Value clear and positive communication within a team.
- Exercise sound judgment and the willingness and capability to make decisions.
- Be passionate about maintaining a healthy culture and work environment.
- Have the ability to prioritize tasks and demonstrate effective time management skills
- Possess excellent organization skills
- Understand that many things in the Veterinary Industry are not always predictable and require the ability to be adapt.
Roles like this do not come up very often and we do have some ability to tailor the role for your needs.
For a confidential chat or for further information please phone Mark Matthews on 0433029779, or email mark@hawthorneastvet.com.au
Second Chance Animal Rescue, Craigieburn, North Melbourne (posted 27th September) Practice Manager
Practice Manager - Flexible Hours
Second Chance Animal Rescue (SCAR) is a community-focused animal welfare charity that is committed to achieving our mission to enrich the lives of companion animals by reducing overpopulation, increasing adoptions, and engaging the hearts, hands, and minds of the community.
The SCAR Community Animal Hospital in Craigieburn, Victoria provides low-cost veterinary care for community pets and for the animals within our on-site animal shelter. We run proactive community outreach programs aimed at keeping pets in homes with the owners who love them, including but not limited to mass subsidised cat desexing events, subsidised and very low-cost care to at-risk patients, and emergency boarding. At SCAR, we understand that pets are an integral part of any family, and we ensure we treat every animal that comes through our doors as if they were our own.
We are currently seeking a pro-active, confident, and experienced Practice Manager who can manage, support, and help grow our established clinic and inspire confidence in our employees. The Practice Manager will work closely with our veterinary team and CEO to achieve clinical and business success. This opportunity will suit an individual that enjoys contributing to the success of others by sharing their own knowledge and expertise.
Key responsibilities:
- Support the team in executing the day-to-day operations to maximise efficiency and a smooth workflow
- Book-keeping: coordinating accounts, managing budgets and expenses
- Administration: correspondence with suppliers, managing stock levels, medical supplies and consumables
- Ensuring the overall client experience is excellent
- Staffing: rostering, leave entitlements, staff development and HR processes and procedures
- Implementation and maintenance of high standards of care
- Promoting and upholding SCAR’s vision and values
- Leading the team and maintaining a positive workplace culture
- Problem solving and learning from any issues that may arise
- Creating and implementing local marketing initiatives
- Creating and implementing community pet programs
- Work closely with the management team to review and achieve targets
To be successful in this role, you will have:
- Proven business management and team leadership experience.
- A Cert IV in Business is desirable but not essential
- Excellent verbal and written communication skills
- High attention to detail and time management skills with an ability to work to deadlines
- Able to delegate to and empower staff
- Experience in the Veterinary industry will be highly regarded, but proven ability to ensure an excellent client experience in a previous management role is essential.
What is on offer:
- A stable and permanent opportunity
- Flexible working hours
- Work/life balance is incredibly important to us
- Staff discounts on products and services
- Access to our Employee Assistance Program
- Being a part of a passionate and dedicated team
- Opportunity for you to make your mark and a difference in the lives of those (both animals and people) who need it most
If you have the drive and experience and would love the opportunity to shine as a leader in our organisation, please apply now with your CV and cover letter via email: marisa@secondchanceanimalrescue.com.au
You can find out more about our organisation here: www.secondchanceanimalrescue.com.au
We can’t wait to meet you!
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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